Free Traffic Legal Advice

Live cases legal advice => Private parking tickets => Topic started by: S.M on November 19, 2025, 01:17:38 pm

Title: Re: Notice of Intended Legal Action - Parking Eye - DCBL
Post by: jfollows on June 01, 2026, 10:52:05 am
It’l be DCB Legal, not DCBL. But don’t take any telephone calls from them, everything should be in writing.
Title: Re: Notice of Intended Legal Action - Parking Eye - DCBL
Post by: S.M on June 01, 2026, 10:00:38 am
That seems along the lines of what I was thinking about, yes.

I don’t understand your second question. Other than that you should use MCOL to enter your defence.

Btw this was already sent to them within the timeframe and I received an acknowledgment letter as well stating that DCBL might contact me. I`ll just wait now. Thank you for your help everyone
Title: Re: Notice of Intended Legal Action - Parking Eye - DCBL
Post by: jfollows on May 18, 2026, 08:38:18 pm
That seems along the lines of what I was thinking about, yes.

I don’t understand your second question. Other than that you should use MCOL to enter your defence.
Title: Re: Notice of Intended Legal Action - Parking Eye - DCBL
Post by: S.M on May 18, 2026, 04:35:00 pm
Yes, I’d add something to (2) to the effect of

Quote
and therefore the defendant, as hirer, can not be held liable when the driver has not been identified

just to make the point.

can i replace it with this? - unfortunately for some reason the formatting isn`t coming up correctly for me to paste the whole defense again. if this is ok, do i fill up the acknowledgment of defence and put this as my defence form?

Quote
2. The Claimant has failed to comply with the strict requirements of Schedule 4 of the Protection of Freedoms Act 2012 ("POFA 2012"), specifically:
(a) The Creditor failed to provide the Hirer with a 'Notice to Hirer' within the relevant statutory period in accordance with Paragraph 14(2)(a);

(b) The 'Notice to Hirer' was not accompanied by the mandatory documents required under Paragraph 14(2)(b), namely:

(i) A statement signed by or on behalf of the vehicle-hire firm confirming that the vehicle was hired to a named person under a hire agreement;
(ii) A copy of the relevant hire agreement; and
(iii) A copy of the statement of liability signed by the hirer under that hire agreement.

Consequently, the Claimant has failed to satisfy the strict statutory conditions required to transfer liability from the registered keeper to the hirer.
In the absence of POFA 2012 compliance, the Claimant has no lawful right to pursue the Defendant in their capacity as the hirer. Therefore, the Defendant, as hirer, cannot be held liable for this charge when the identity of the driver at the material time has not been established, and the Defendant is under no legal obligation to identify the driver.
Title: Re: Notice of Intended Legal Action - Parking Eye - DCBL
Post by: jfollows on May 15, 2026, 11:17:00 pm
Parking Eye have history in using DCB Legal for cases in which they try to scare people into paying, whereas they litigate directly for cases in which they believe they have a strong basis for their claim. So here I expect the usual DCB Legal bluster until they discontinue before having to pay the court fee. No guarantees of course.
Title: Re: Notice of Intended Legal Action - Parking Eye - DCBL
Post by: jfollows on May 15, 2026, 11:10:26 pm
Yes, I’d add something to (2) to the effect of

Quote
and therefore the defendant, as hirer, can not be held liable when the driver has not been identified

just to make the point.
Title: Re: Notice of Intended Legal Action - Parking Eye - DCBL
Post by: S.M on May 15, 2026, 10:33:46 pm
Quote
IN THE COUNTY COURT
Claim No: [Claim Number]

BETWEEN:

Parking EYE LTD

Claimant

- and -

[Defendant's Full Name]

Defendant



DEFENCE


1. The Defendant denies any liability for this claim.

2. The Claimant has failed to comply with POFA 2012 specifically :-
(a)   the creditor has within the relevant period given the hirer a notice in accordance with sub-paragraph (5) (a “notice to hirer”), together with a copy of the documents mentioned in paragraph 13(2) and the notice to keeper;
(b)   a statement signed by or on behalf of the vehicle-hire firm to the effect that at the material time the vehicle was hired to a named person under a hire agreement;
a.   a copy of the hire agreement; and
b.   a copy of a statement of liability signed by the hirer under that hire agreement.
 

3.  There is a lack of precise detail in the Particulars of Claim (PoC) in respect of the factual and legal allegations made against the Defendant such that the PoC do not comply with CPR 16.4.

4. The Defendant is unable to plead properly to the PoC because:
(a)   The contract referred to is not detailed or attached to the PoC in accordance with CPR PD 16(7.3)
(b)   The PoC do not state the exact wording of the clause (or
clauses) of the terms and conditions of the contract (or
contracts) which is/are relied on;
(c)    The PoC do not state with sufficient particularity the exact
time when the breaches occurred and how long it is alleged that
the vehicle was parked before the parking charges were allegedly
incurred;
(d)   The PoC do not state exactly how the claim for statutory
interest is calculated;
(e)   The PoC do not state what proportion of the claim are the
parking charges and what proportion is damages;
(f)   The PoC states that the Claimant is suing the defendant as the
driver or the keeper. The claimant obviously knows whether the
defendant is being sued as the driver or the keeper and should not
be permitted to plead alternative causes of action


Statement of truth

I believe that the facts stated in this Defence are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.

Signed:


Date:

Is this one ok?
Title: Re: Notice of Intended Legal Action - Parking Eye - DCBL
Post by: DWMB2 on May 15, 2026, 02:26:12 pm
We've seen at least 3 cases in the past couple of weeks where defences using that template have been struck out. Many judges are (understandably) growing weary of parking claims where both sides are using a boilerplate.

It's true that the PoC are vague, but rightly or wrongly few judges see fit to strike them out, and from this thread it would seem apparent that you know enough about the case to be able to respond to the claim.
Title: Re: Notice of Intended Legal Action - Parking Eye - DCBL
Post by: jfollows on May 15, 2026, 10:23:41 am
It’s vague, waffly, does not address the specifics of the claim and completely misses the winning point of non compliance with PoFA 2012.
Is it true, and do you understand it?

My advice remains that you need to invest a small amount of effort to write your own defence rather than copying something from elsewhere and hoping. Especially given that you’ve had almost two months to think about it.

But you don’t have to take my advice. I’ll say no more.
Title: Re: Notice of Intended Legal Action - Parking Eye - DCBL
Post by: S.M on May 15, 2026, 10:16:55 am
Quote
But you will need to file a defence in due course.
By 1 June, or you file an Acknowledgment of Service by this date which gives you until 15 June to file a defence.
You were promised a template defence earlier in this thread by someone who no longer posts here, but increasingly we have seen the likely template defence struck out by the courts because it’s generic and addresses the failings of the claimant’s process rather than being a defence specific to the case.
You have the information you need in this thread to construct a defence around Parking Eye’s failure to comply with PoFA 2012 to transfer liability from the unknown driver to the hirer, so I suggest you work on that, structure it into paragraphs for clarity and post it here for comment.
The basic point that DCB Legal will almost certainly discontinue in the face of a properly defended claim stands.

Could this be used

Quote
N THE COUNTY COURT
Claim No: [Claim Number]

BETWEEN:

UK Parking Control Ltd
Claimant

- and -

[Defendant's Full Name]

Defendant


DEFENCE


1. The Defendant denies any liability for this claim.

2. There is a lack of precise detail in the Particulars of Claim (PoC) in respect of the factual and legal allegations made against the Defendant such that the PoC do not comply with CPR 16.4.

3. The Defendant is unable to plead properly to the PoC because:

(a) The contract referred to is not detailed or attached to the PoC in accordance with CPR PD 16(7.5);

(b) The PoC do not state the exact wording of the clause (or clauses) of the terms and conditions of the contract which is relied on;

(c) The PoC do not state with sufficient particularity exactly where the breach occurred, the exact time when the breach occurred and how long it is alleged that the vehicle was parked before the parking charge was allegedly incurred;

(d) The PoC do not state exactly how the claim for statutory interest is calculated;

(e) The PoC do not state what proportion of the claim is the parking charge and what proportion is damages;

(f) The PoC states that the Claimant is suing the defendant as the driver or the keeper. The claimant obviously knows whether the defendant is being sued as the driver or the keeper and should not be permitted to plead alternative causes of action.

4. The Defendant has attached to this defence a copy of an order made at another court which the allocating judge ought to make at this stage so that the Defendant can then know and understand the case which he/she/it faces and can then respond properly to the claim.

Statement of truth

I believe that the facts stated in this Defence are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.

Signed:


Date:

Draft Order for the defence (https://www.dropbox.com/scl/fi/gmpkg6f843yga1sw1iwdo/short-defence-order.docx?rlkey=ppd7dwlale9j25111548n2e1j&e=1&st=i7va3biw&dl=0)
Title: Re: Notice of Intended Legal Action - Parking Eye - DCBL
Post by: jfollows on May 15, 2026, 06:33:09 am
Quote
But you will need to file a defence in due course.
By 1 June, or you file an Acknowledgment of Service by this date which gives you until 15 June to file a defence.
You were promised a template defence earlier in this thread by someone who no longer posts here, but increasingly we have seen the likely template defence struck out by the courts because it’s generic and addresses the failings of the claimant’s process rather than being a defence specific to the case.
You have the information you need in this thread to construct a defence around Parking Eye’s failure to comply with PoFA 2012 to transfer liability from the unknown driver to the hirer, so I suggest you work on that, structure it into paragraphs for clarity and post it here for comment.
The basic point that DCB Legal will almost certainly discontinue in the face of a properly defended claim stands.
Title: Re: Notice of Intended Legal Action - Parking Eye - DCBL
Post by: S.M on May 14, 2026, 10:59:44 pm
Received the claim form from the courts today 14/05/2026

(https://i.ibb.co/JwCZy59J/markup-1000312714.jpg) (https://ibb.co/1tbcd8kW)
(https://i.ibb.co/08bj0B8/markup-1000312716.jpg) (https://ibb.co/gHKM0vH)
(https://i.ibb.co/r2RZCVjt/PXL-20260514-214750816.jpg) (https://ibb.co/m5VHL3jB)
Title: Re: Notice of Intended Legal Action - Parking Eye - DCBL
Post by: S.M on April 10, 2026, 08:46:47 pm
Received a reply from DCB legal.they only attached picture of the car entering and exiting the car park.

We write in response to your correspondence received in our office dated 27th of March 2026.
We now respond to the same as follows.

 

Please find attached all relevant evidence we hold on the matter.

 

When parking on private land, the contractual terms of the site are set out on the signs. You are entering a contract, agreeing to the terms by parking, and staying on the site. Parking in breach of the terms as stipulated on the signage means that you are then breaking the terms of the contract.

 

The terms and conditions on the signs clearly provided tariff rates to pay for parking, if the correct payment was not made a parking charge would be issued. The parking charge was issued correctly as you failed to pay for the correct time your vehicle was on site.

 

A Notice to Keeper was issued to you. You were afforded the opportunity to; appeal the parking charge, transfer liability to the driver (if it was not you) or make payment. Neither a successful appeal, nor an adequate nomination were received, yet payment remains outstanding.

 

You now have 30 days from the date of this email to make payment of £170.00. Failure to make payment may result in a Claim being issued against you without any further reference.
Payment can be made via bank transfer to our designated client account:

Account Name: DCB Legal Ltd Client Account
Sort Code: 20-24-09
Account Number: 60964441
 

You must quote the correct case reference (711200999882PEL) when making payment. If you do not, we may be unable to correctly allocate the payment. If further action is taken by us as a result of an incorrect reference being quoted, you will be liable for any further fees or costs incurred.

Alternatively, you can contact DCB Legal Ltd on 0203 838 7038 to make payment over the telephone or online at https://dcblegal.co.uk/response/pay-online/.
Title: Re: Notice of Intended Legal Action - Parking Eye - DCBL
Post by: DWMB2 on March 25, 2026, 10:20:36 am
Here's one hot off the press: Hearing set for parking charge by car park management services LTD (https://www.ftla.uk/private-parking-tickets/hearing-set-for-parking-charge-by-car-park-management-services-ltd/msg114326/#new)
Title: Re: Notice of Intended Legal Action - Parking Eye - DCBL
Post by: InterCity125 on March 24, 2026, 06:04:12 pm
Generally speaking, any thread which 'goes deep' (ie 4 or 5 pages plus) is normally a success story.
Title: Re: Notice of Intended Legal Action - Parking Eye - DCBL
Post by: S.M on March 24, 2026, 05:44:06 pm
What do you mean by “claim was succesful”? Claim by whom? Success by whom?

DCB Legal initiates court proceedings because it knows that many people ignore them, and then it applies for and gets a judgement in default against them.

People who follow the process and file a defence, on the other hand, they eventually give up with. We can’t promise anything, but something like >99% of defended cases get discontinued. It’s not worth their while actually taking it to court, sending people, paying expenses, for a couple of hundred pounds.

But you will need to file a defence in due course.

I meant success by us not the parking companies. I am looking for threads where we have successfully defended a claim by parking companies.
Title: Re: Notice of Intended Legal Action - Parking Eye - DCBL
Post by: jfollows on March 24, 2026, 12:25:31 pm
What do you mean by “claim was succesful”? Claim by whom? Success by whom?

DCB Legal initiates court proceedings because it knows that many people ignore them, and then it applies for and gets a judgement in default against them.

People who follow the process and file a defence, on the other hand, they eventually give up with. We can’t promise anything, but something like >99% of defended cases get discontinued. It’s not worth their while actually taking it to court, sending people, paying expenses, for a couple of hundred pounds.

But you will need to file a defence in due course.
Title: Re: Notice of Intended Legal Action - Parking Eye - DCBL
Post by: S.M on March 24, 2026, 09:45:33 am
I agree, the response to the Letter of Claim isn’t too vital, you respond as above and that’s fine.
But you will need to file a defence to a court claim, so you should research this now so that you have it ready in due course. A defended case with a proper defence will very likely end up with a discontinuation, but you need to follow the paperwork path first.

I have been reading some thread including this https://www.ftla.uk/private-parking-tickets/dbc-legal-letter-of-claim/30/

If you have one where the claim was successful please include it here.
Title: Re: Notice of Intended Legal Action - Parking Eye - DCBL
Post by: S.M on March 24, 2026, 09:34:41 am
You could reply with the following;


To whom it may concern,

Thank you for your Letter of Claim which arrived today.

I write as the individual named on your letter.

Liability for the debt is categorically denied.

As I understand it, the driver is not known to your client and, given the specific circumstances, there is no other route to liability in this matter.

I am sorry that I am unable to help you further.


Best wishes,

xxxxx xxxxxxxx





Thank you
Title: Re: Notice of Intended Legal Action - Parking Eye - DCBL
Post by: jfollows on March 23, 2026, 04:09:24 pm
I agree, the response to the Letter of Claim isn’t too vital, you respond as above and that’s fine.
But you will need to file a defence to a court claim, so you should research this now so that you have it ready in due course. A defended case with a proper defence will very likely end up with a discontinuation, but you need to follow the paperwork path first.
Title: Re: Notice of Intended Legal Action - Parking Eye - DCBL
Post by: InterCity125 on March 23, 2026, 03:49:51 pm
You could reply with the following;


To whom it may concern,

Thank you for your Letter of Claim which arrived today.

I write as the individual named on your letter.

Liability for the debt is categorically denied.

As I understand it, the driver is not known to your client and, given the specific circumstances, there is no other route to liability in this matter.

I am sorry that I am unable to help you further.


Best wishes,

xxxxx xxxxxxxx



Title: Re: Notice of Intended Legal Action - Parking Eye - DCBL
Post by: S.M on March 23, 2026, 11:39:32 am
Can anyone please share a template when it's a hire vehicle? I am struggling to find one on the forum.
Title: Re: Notice of Intended Legal Action - Parking Eye - DCBL
Post by: S.M on March 21, 2026, 05:09:19 pm
Reply along the lines of denying any responsibility for the alleged debt, thanks to the incompetence of Parking Eye in not following the requirements of PoFA 2012, and you will defend any court claim on that basis, if not on others.

Expect to receive a court claim, to which you will need to respond and provide a defence. And attend a “mediation” session at which you will offer £0 to settle.

DCB Legal will almost certainly discontinue the case before having to pay the court fee.

Search the forum for many, many similar cases.

I have seen templates on the forum but this was essentially a hired car. It was a replacement car provided by the dealership.
Title: Re: Notice of Intended Legal Action - Parking Eye - DCBL
Post by: jfollows on March 21, 2026, 12:42:00 pm
Reply along the lines of denying any responsibility for the alleged debt, thanks to the incompetence of Parking Eye in not following the requirements of PoFA 2012, and you will defend any court claim on that basis, if not on others.

Expect to receive a court claim, to which you will need to respond and provide a defence. And attend a “mediation” session at which you will offer £0 to settle.

DCB Legal will almost certainly discontinue the case before having to pay the court fee.

Search the forum for many, many similar cases.
Title: Re: Notice of Intended Legal Action - Parking Eye - DCBL
Post by: S.M on March 21, 2026, 12:32:07 pm
Hi folks DCB LEGAL sent a letter of claim issued on 09th march received on 16th of March. They still have the first name wrong. Do i reply to them within the 30 days? If yes what shall i send?

(https://i.ibb.co/cSdm4Znh/markup-1000291553.jpg) (https://ibb.co/ZpCZqFDz)
(https://i.ibb.co/hJqbTtWB/PXL-20260316-214511079.jpg) (https://ibb.co/JwhVSM7v)
Title: Re: Notice of Intended Legal Action - Parking Eye - DCBL
Post by: S.M on November 20, 2025, 06:20:18 pm
As long as the driver has not been identified, they cannot hold the Hirer liable. They have no idea who the driver is unless the Hirer blabs it to them, inadvertently or otherwise.

Did you appeal? If you did, did you identify the driver by saying things like "I did this or that" instead of "the driver did this or that"?

Besides the fact they the Notice to Hirer (NtH) is not PoFA compliant with paras 13/14, the location is not relevant land as it is covered buy statutory byelaws. As long as the driver has not been identified, this will go nowhere.

As already mentioned above, because ParkingEye are using DSCB Legal, they know they don't have a chance if this ever went in front of a judge. If DCB Legal do issue the claim, you will defend using the template defence we provide and I can guarantee that it will eventually be discontinued. They only go this far because they hope you are low-hanging fruit on the gullible tree and can be intimidated into paying out of ignorance and fear.

Having been on this website and on pepipoo before, I know that i should never identify the driver for a private parking ticket :)

I`ll just wait for their letter then. Thanks
Title: Re: Notice of Intended Legal Action - Parking Eye - DCBL
Post by: b789 on November 19, 2025, 06:25:44 pm
As long as the driver has not been identified, they cannot hold the Hirer liable. They have no idea who the driver is unless the Hirer blabs it to them, inadvertently or otherwise.

Did you appeal? If you did, did you identify the driver by saying things like "I did this or that" instead of "the driver did this or that"?

Besides the fact they the Notice to Hirer (NtH) is not PoFA compliant with paras 13/14, the location is not relevant land as it is covered buy statutory byelaws. As long as the driver has not been identified, this will go nowhere.

As already mentioned above, because ParkingEye are using DSCB Legal, they know they don't have a chance if this ever went in front of a judge. If DCB Legal do issue the claim, you will defend using the template defence we provide and I can guarantee that it will eventually be discontinued. They only go this far because they hope you are low-hanging fruit on the gullible tree and can be intimidated into paying out of ignorance and fear.
Title: Re: Notice of Intended Legal Action - Parking Eye - DCBL
Post by: jfollows on November 19, 2025, 04:07:09 pm
Ignore DCBL, use their letters for hamster bedding or something useful, do not contact them in any way because this will only encourage them. They are powerless and irrelevant. If DCB Legal write to you, come back here for advice.
Title: Re: Notice of Intended Legal Action - Parking Eye - DCBL
Post by: DWMB2 on November 19, 2025, 04:03:41 pm
Can`t i contact DCBL to ask them to send the letter of claim?
You could, but they won't. Any letter of claim will be issued by the associated but different DCB Legal, or if they're feeling lucky, ParkingEye themselves.
Title: Re: Notice of Intended Legal Action - Parking Eye - DCBL
Post by: S.M on November 19, 2025, 03:59:07 pm
The usual: what other documents came with the Notice to Hirer?

None, I’m sure, so Parking Eye has not complied with PoFA 2012 to be able to hold you, the hirer, liable in place of the unknown driver. So if the identity of the driver has not been revealed, they can’t come after you instead.

It sounds like no formal appeal to Parking Eye was made.

Who is the notice of intended legal action from? If it’s just a debt collector, ignore and wait for a Letter of Claim.

The incorrect name is irrelevant. You can correct it when you reply to the Letter of Claim in due course.

PoFA requires
Quote
(2)The conditions are that—

(a)the creditor has within the relevant period given the hirer a notice in accordance with sub-paragraph (5) (a “notice to hirer”), together with a copy of the documents mentioned in paragraph 13(2) and the notice to keeper;
and the required extra documents are
Quote
(a)a statement signed by or on behalf of the vehicle-hire firm to the effect that at the material time the vehicle was hired to a named person under a hire agreement;

(b)a copy of the hire agreement; and

(c)a copy of a statement of liability signed by the hirer under that hire agreement.

You are right - none of these were provided. No formal appeal to Parking eye were made.
Can`t i contact DCBL to ask them to send the letter of claim? I think they are sending a letter every 2 weeks and i`d rather get this done with.
Title: Re: Notice of Intended Legal Action - Parking Eye - DCBL
Post by: jfollows on November 19, 2025, 02:42:34 pm
The usual: what other documents came with the Notice to Hirer?

None, I’m sure, so Parking Eye has not complied with PoFA 2012 to be able to hold you, the hirer, liable in place of the unknown driver. So if the identity of the driver has not been revealed, they can’t come after you instead.

It sounds like no formal appeal to Parking Eye was made.

Who is the notice of intended legal action from? If it’s just a debt collector, ignore and wait for a Letter of Claim.

The incorrect name is irrelevant. You can correct it when you reply to the Letter of Claim in due course.

PoFA requires
Quote
(2)The conditions are that—

(a)the creditor has within the relevant period given the hirer a notice in accordance with sub-paragraph (5) (a “notice to hirer”), together with a copy of the documents mentioned in paragraph 13(2) and the notice to keeper;
and the required extra documents are
Quote
(a)a statement signed by or on behalf of the vehicle-hire firm to the effect that at the material time the vehicle was hired to a named person under a hire agreement;

(b)a copy of the hire agreement; and

(c)a copy of a statement of liability signed by the hirer under that hire agreement.
Title: Re: Notice of Intended Legal Action - Parking Eye - DCBL
Post by: S.M on November 19, 2025, 02:31:59 pm
This is the parking information displayed

(https://i.ibb.co/8DgjZkGD/IMG-20250716-WA0023.jpg)
Title: Notice of Intended Legal Action - Parking Eye - DCBL
Post by: S.M on November 19, 2025, 01:17:38 pm
Hi Folks,

The driver parked at the London Aquatics Centre - the driver would display their blue badge and enter the registration of the vehicle on a website.
This is what it states on a notice in front of the disabled bays - The caveat here is that there`s 1 parking notice with 2 different ways of registering your vehicle,

1 states that the driver must bring their blue badge to reception and enter their vehicle details.
2 - states driver displays blue badge and enter registration on the website.

It seems that the system at the time wasn`t working ( With the regular car it has never been an issue )

The hirer did contact the centre at the time - June 2025 - to point the discrepancy and ask the manager to contact Parking eye to cancel the ticket but the manager was uncooperative.

The hirer forgot about this and has since been receiving letters for 2 separate offences - 1 is Final notice of debt recovery and 2nd is Notice of intended Legal Action

The car was a replacement car from the dealership (hence the term hirer) and on both notices the hirers first name is not written correctly (maybe the dealership didn`t provide the correct name or the parking company didn`t register the correct name on their system)

Let`s use Jonathan as an example - below is the discrepancy
Letter 1 - Jonthan
Letter 2 - Jonathn

How concerned should the hirer be? should the hirer just wait for court paper? what about the incorrect first name?