Free Traffic Legal Advice

Live cases legal advice => Civil penalty charge notices (Councils, TFL and so on) => Topic started by: Dizzy on September 30, 2025, 06:34:43 pm

Title: Re: Congestion charge - incorrect location? Swinton st / Grays Inn Rd
Post by: John U.K. on October 30, 2025, 12:52:40 pm
I have have ticket for SAME issue. 
. . .

I am appealing and received a document the size of War and Peace!

Not sure how to attach an image?


For advice with your case please to have a read of
https://www.ftla.uk/civil-penalty-charge-notices-(councils-tfl-and-so-on)/read-this-first-before-posting-your-case!-this-section-is-for-council-tfl-dartme/

and start your own thread.
Title: Re: Congestion charge - incorrect location? Swinton st / Grays Inn Rd
Post by: foxie3333 on October 30, 2025, 12:39:54 pm
I have have ticket for SAME issue.  However they cannot tell me which camera or the exact location I contravened the zone. Grays inn road is a long road and some of it is NOT in congestion zone.  I believe there were roadworks that directed me in that direction   
1. I understood they HAD to give me camera name and exact location.
2. the signage on the road is not clear

On a different vain, the signage for ulez/LEZ is the same.  It says you are about to enter a Ulex/lez zone.  Should they not specify which one it is?

I am appealing and received a document the size of War and Peace!

https://imgpile.com/p/klnQHwO

https://imgpile.com/p/RpZeEqP
Title: Re: Congestion charge - incorrect location? Swinton st / Grays Inn Rd
Post by: John U.K. on October 16, 2025, 03:31:57 pm
Please post up the rejection letter, only redact yr name & address.
Title: Re: Congestion charge - incorrect location? Swinton st / Grays Inn Rd
Post by: Dizzy on October 16, 2025, 02:28:46 pm
Appeal was rejected as there was proof I entered the congestion zone that is clearly marked, and any incursion, no matter how brief, means the penalty is due. >:(
Title: Re: Congestion charge - incorrect location? Swinton st / Grays Inn Rd
Post by: stamfordman on October 04, 2025, 01:19:29 pm
Yes it looks like you went down Acton. The two streets are very close and both one-way going east-west.

Draft something saying you were puzzled to receive the PCN as you were following the edge of the congestion zone along Pentonville Road to Euston Road but can see from your travel timeline you may have accidentally travelled down Acton Street instead of Swinton Street with only a minor and very brief incursion, and would they kindly exercise discretion on this occasion as you were trying to be careful having not driven in London for some time.
Title: Re: Congestion charge - incorrect location? Swinton st / Grays Inn Rd
Post by: Dizzy on October 03, 2025, 08:51:35 pm
Getting the google timeline isn't easy nowadays, but looks like I may have went down Acton

(https://i.ibb.co/GvKXBkD0/Screenshot-2025-10-03-185017.png) (https://ibb.co/3yDwGWb7)

Depends on how accurate google maps is whilst driving, but it does show that if I did stray into the congestion zone, it was only slightly

(https://i.ibb.co/TMCzmRpq/Screenshot-2025-10-03-185115.png) (https://ibb.co/fdcm4tBG)
Title: Re: Congestion charge - incorrect location? Swinton st / Grays Inn Rd
Post by: stamfordman on October 03, 2025, 05:47:44 pm
You can ask for the video which they send on DVD, sadly.

Did you have a journey timeline on the satnav or phone.

If you came down Pentonville Rd and simply missed Swinton and went down Acton instead it's a mistake I think they see often and should give consideration to.
Title: Re: Congestion charge - incorrect location? Swinton st / Grays Inn Rd
Post by: Dizzy on October 03, 2025, 07:52:24 am
I think I will just appeal saying it's my first time driving in London for a long time, I thought I was hyper vigilant, and I am confused as to why the location they give is outside the congestion zone.

Do TFL re-offer the discount if the appeal fails?
Title: Re: Congestion charge - incorrect location? Swinton st / Grays Inn Rd
Post by: Dizzy on September 30, 2025, 11:08:46 pm
I honestly don't know, it was my first time driving in London for a few years, so I was very vigilant for the congestion zone markings.

I was travelling from Stratford to White City following Google maps.

I would have thought that the camera for the congestion zone would catch me entering, where as this location is marking my exit from the congestion zone as you can't enter it on this junction

Is there any point in appealing as the location isn't an entrance to the congestion zone?
Title: Re: Congestion charge - incorrect location? Swinton st / Grays Inn Rd
Post by: stamfordman on September 30, 2025, 09:56:44 pm
What was your route.

If you came down Pentonville Road a common mistake is to miss Swinton Street and take the parallel Acton Street by mistake which is in the zone.
Title: Re: Congestion charge - incorrect location? Swinton st / Grays Inn Rd
Post by: Dizzy on September 30, 2025, 06:51:16 pm
WC1X 9NP (south side of Swinton Street) is listed as inside the zone; WC1X 9NX (north side of the street) is listed as outside the zone?

It is a strange one, entering Swinton St by turning right here

https://maps.app.goo.gl/zbYvEELa3ZFxnq8P6

doesn't have any congestion signs.

The congestion notice is for straight ahead, on Kings cross rd, all the roads that come off Swinton St, to the left, have the congestion signage in the road.
Title: Re: Congestion charge - incorrect location? Swinton st / Grays Inn Rd
Post by: Princeperch on September 30, 2025, 06:44:14 pm
Also to add, I have driven from Islington down Swinton street and onto Euston road before to head out of town and I did not receive a PCN for doing so. Assuming you didn't come from further down Grays inn road and you also came down via Islington, Swinton st and then right onto Euston road to go out of town I am not sure why you've received a ticket as I never did.
Title: Re: Congestion charge - incorrect location? Swinton st / Grays Inn Rd
Post by: Princeperch on September 30, 2025, 06:41:12 pm
WC1X 9NP (south side of Swinton Street) is listed as inside the zone; WC1X 9NX (north side of the street) is listed as outside the zone?
Title: Congestion charge - incorrect location? Swinton st / Grays Inn Rd
Post by: Dizzy on September 30, 2025, 06:34:43 pm
Hi there, I have just received a TFL penalty charge for entering the congestion zone.

I tried to be extra careful when i was driving in London and thought I had avoided the centre, but I have received this note in the post

(https://i.ibb.co/DHY71rzc/Screenshot-2025-09-30-182717.png) (https://ibb.co/KpD95Kb4)

The location they have given on the left of the page is Grays Inn Rd, this is a 1 way street leading out of central london.

The screen shot has a location of Swinton St / Grays Inn Rd

This is outside the congestion zone, as referenced here

(https://i.ibb.co/GvP3704L/Screenshot-2025-09-30-181046.png) (https://imgbb.com/)

As you get to the end of Swinton st, https://maps.app.goo.gl/Ka2Rq6PNuPaXZBZH6 you can only turn right and head away from central London.

Does anyone have any thoughts on whether I should appeal on this aspect?

Thanks