Free Traffic Legal Advice

Live cases legal advice => Private parking tickets => Topic started by: tesla252 on September 22, 2025, 10:53:37 pm

Title: Re: PCN notice at Tesco - Appeal To Parking admin company
Post by: jfollows on September 24, 2025, 07:54:51 am
A recent Horizon PCN at a different Tesco did comply with PoFA, but if you had come here with yours before you appealed we could have advised either way. Your best avenue is to contact Tesco, if you have not already done so, via the CEO whose email address I previously posted and ask them to cancel this PCN because you are a customer as you have stated already here.
Title: Re: PCN notice at Tesco - Appeal To Parking admin company
Post by: tesla252 on September 23, 2025, 11:06:12 pm
Yes indeed... It was just a hopeful cut and paste ... based on templated appeals to Horizon Parking notices
Title: Re: PCN notice at Tesco - Appeal To Parking admin company
Post by: jfollows on September 23, 2025, 03:48:51 pm
ken.murphy@uk.tesco.com sounds like a more promising avenue
Title: Re: PCN notice at Tesco - Appeal To Parking admin company
Post by: jfollows on September 23, 2025, 03:40:01 pm
Yes, but you stated that the PCN was not compliant with PoFA. For what reason did you say this? Or did you just copy the appeal without understanding it?
Title: Re: PCN notice at Tesco - Appeal To Parking admin company
Post by: tesla252 on September 23, 2025, 12:34:35 pm
Unfortunately, I misplaced the PCN notice itself. Stating the details from the Horizon Website below.
Case Reference:xxxxxx
Case Status:Progression
Case Stage:Issued (at disc)

Parking Charge Reference:HPXXXXX
Vehicle Registration:XXXXX
Vehicle make/model:

Breach Description:Exceeded Maximum Stay Period ANPR
Location:Tesco Kensington (2765)
Breach date:19/8/2025
Breach time:19:42
Outstanding Amount:£60.00

In terms of context, I was a tesco customer, and have a clubcard statement evidence for that day.

Let me know if this info helps.  I also received a POPLA Code

As stated, I had found this templated POPA non - compliant response on a portal , which I tried. I have not yet approached Tesco .
Title: Re: PCN notice at Tesco - Appeal To Parking admin company
Post by: RichardW on September 23, 2025, 07:48:39 am
Please post the PCN.  In what way is it not compliant with the POFA?  Were you a customer of Tesco, and have you tried getting them to waive the charge?  Did you get a POPLA code - if so the next logical step (along side the Tesco approach if appropriate) is to appeal to POPLA, but this will need to be specific on the failings against POFA, hence need to see the PCN.
Title: PCN notice at Tesco - Appeal To Parking admin company
Post by: tesla252 on September 22, 2025, 10:53:37 pm
Hello,
Hello,
Hello,
I had received a PCN from Horizon Parking for 2hrs 16 mins at a tesco superstore as a registered keeper. In my appeal, i had used the following text based on advice on a Citizens potal.

This is an appeal by the registered keeper - No driver details will be given. Please do NOT try the usual trick of asking for driver details in order to get around the fact your NtK does not comply with PoFA. As there is no keeper liability, therefore, liability cannot flow from the driver to the keeper and so, is an automatic win at POPLA. Please cancel the notice or issue a POPLA code at which point you will auto withdraw.

But today, I received a rejection from the Parking company today with the following text

The Parking Charge was issued lawfully and in full and proper accordance with the Private Parking Sector Single Code of Practice issued by the British Parking Association (the ‘BPA’).There are signs located at the entrance to, and within the car park that state the terms and conditions that apply when parking.

One of the terms and conditions is that vehicles must not exceed the maximum stay period allowed. As this vehicle was found to be parked longer than the maximum period allowed, a Parking Charge was correctly issued.

The signs throughout the car park are clear and comply fully with the BPA’s prescribed rules and regulations.  When parking on private land, it is the driver’s responsibility to ensure they adhere to the terms and conditions of the car park concerned.

As we have not been provided with the name and a serviceable address for the driver/hirer, under Schedule 4 of the Protection of Freedoms Act 2012, we do have the right, subject to meeting the requirements of the Act, to recover from the Registered Keeper the amount that remains outstanding. We have obtained the name and address of the registered keeper of the vehicle from the DVLA for the purposes of enforcing this charge.

Given the above, and whilst we have considered your representations carefully, on this occasion your appeal has been rejected.

Firstly, would you be able to help me in this case ? If yes, can you advise on my next course of action ?  Kindly let me know in case of any questions.

I appreciate your help. Thanks again.