I decline to provide driver details and rely on the reply given in Arkell v Pressdram (1971); do not contact me further about driver identification.
Subject: Misuse of DVLA keeper data by ParkingEye — PoFA keeper-liability asserted on non-relevant land (request for DVLA sanctions review)
Dear Data Sharing Strategy & Compliance Team,
I am raising a formal KADOE compliance complaint about ParkingEye Ltd (Company No. 05134454).PCN ref: [insert]
VRM: [insert]
Date of event: 06 September 2025
Site: Lee Valley Fishers Green, Waltham Abbey
Summary
ParkingEye obtained my keeper data from DVLA and then served a Notice to Keeper (NtK) that asserts keeper liability under Schedule 4 of the Protection of Freedoms Act 2012 (PoFA) at a site that is not “relevant land”. Lee Valley Fishers Green lies within the Lee Valley Regional Park and is subject to byelaws (statutory control). PoFA keeper liability cannot arise at such land, yet the NtK reproduces the usual PoFA 9(2)(b) and 9(2)(f) warnings and threatens recovery from the keeper after 29 days.
This constitutes a breach of the Private Parking Sector Single Code of Practice (PPSCoP) v1.1, clause 8.1.1(d): operators “must not ... state the keeper is liable under the Protection of Freedoms Act 2012 where they cannot be held liable”. That Code is expressly binding on Approved Operators and is referenced in the KADOE framework.
Why this is a DVLA KADOE matter (not a “reasonable cause” dispute)
I am not challenging DVLA’s initial disclosure on “reasonable cause” grounds. The issue is subsequent misuse of my data: the operator used DVLA-obtained data to send a non-compliant, misleading NtK that asserts PoFA keeper liability where none is possible. That misuse breaches:• KADOE clause A6.1 (requirement to comply with the ATA Code of Practice); and
• DVLA’s own compliance/sanctions regime for misuse of data obtained via KADOE.
Requested DVLA action
Please treat this as a KADOE compliance issue and:1. Open a sanctions case against ParkingEye for misuse of DVLA data and non-compliance with the PPSCoP at this site.
2. Apply sanction points and/or other measures under DVLA’s sanctions policy as appropriate, and require an operator corrective action plan (CAP).
3. Record the operator’s assurance on template and process changes (i.e. removal of PoFA keeper-liability wording for sites under statutory control) as a condition of continued KADOE access.
4. Confirm the outcome and any sanctions applied.
For the avoidance of doubt, this is not a request for DVLA to mediate a parking dispute, nor a request that you refer me to the BPA/IPC. It is a complaint about misuse of DVLA data in breach of KADOE obligations and the Sector Code, and therefore squarely within DVLA’s compliance remit.
Evidence attached1. NtK (front and back) showing PoFA 9(2)(b) and 9(2)(f) keeper-liability wording.
2. Evidence that Lee Valley Fishers Green is within the Lee Valley Regional Park and subject to byelaws (statutory control). Lee Valley Byelaws (https://www.leevalleypark.org.uk/byelaws)
3. Extract of PPSCoP v1.1 §8.1.1(d). PPSCoP v1.1 (https://irp.cdn-website.com/262226a6/files/uploaded/sector_single_Code_of_Practice_Version_1.1_130225.pdf)
Please acknowledge receipt and advise the sanction(s) and corrective actions you will require from ParkingEye.
Yours faithfully,
[Full name]
[Postal address]
[Email/phone]
Registered keeper of [VRM]
Re: PCN [reference]; VRM [xxx]; Site: Lee Valley Fishers Green (location ref 800969); Date: 06/09/2025.
I am the keeper of the vehicle and I dispute your 'parking charge'. This car park is within the Lee Valley Regional Park and subject to the Lee Valley Regional Park Authority byelaws made under the 1966 Act.
Land under statutory control is not ‘relevant land’ for the purposes of Schedule 4 of the Protection of Freedoms Act 2012 (paragraph 3). Therefore, you are unable to hold the keeper of the vehicle liable for the charge. Your NtK’s references to PoFA paragraph 9(2)(b) and 9(2)(f) are inapplicable.
There will be no admission as to who was driving and no inference or assumptions can be drawn. ParkingEye has relied on contract law allegations of breach against the driver only.
The registered keeper cannot be presumed or inferred to have been the driver, nor pursued under some twisted interpretation of the law of agency. Your NtK can only hold the driver liable. ParkingEye have no hope at POPLA, so you are urged to save us both a complete waste of time and cancel the PCN.
| wondering whether there are any grounds for appealing this PCN. The driver visited Lee Valley Fishers Green (a country park). The driver drove o ut of the car park and then realised they needed to pay. The driver logged on to the app and tried to pay. It obviously didn't go through. You are unable to pay in retrospect. I will attach photos of the PCN and (very clear) signage. I do feel you should be able to pay in retrospect but I'm unsure whether there are any grounds for appeal. |