Free Traffic Legal Advice
Live cases legal advice => Private parking tickets => Topic started by: Woody01 on September 14, 2025, 03:41:21 pm
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Forget the "reduced rate" mugs discount. You can try contacting to get confirmation. However, I suspect that Sports Direct may have actioned it already.
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Just tried the QR code now which was working previously, now says “ Unable to find your Parking Charge Notice”
Tried manually entering with same result - shall I email the company to confirm it’s been cancelled, which it looks like has happened.
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Thank you for your help, I really appreciate it.
Okay so reduced rate is 14 days from 08/09 - so I wait till 22/09 - if no change - appeal?
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You can keep checking their appeals portal to see if the charge is still outstanding. Don't submit the appeal until that last minute.
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https://imgur.com/a/ihPG1au
Just visited the site, above link has notice on entry which I’ve seen before that states customer parking - the other sign I missed but have also included in the attached link.
I spoke with store supervisor who contacted the store manager. They took photos of the ticket and receipt and said they’ll get it cancelled but I won’t get confirmation of this - not sure how I should proceed now?
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That Notice to Keeper (NtK) is PoFA compliant, except for the address of the alleged contravention. They have stated "Unit 6, The Junction, West Thurrock Way" whereas the actual address should be "Unit 12, The Junction, Weston Avenue". Therefore they have not complied with PoFA para 9(2)(a) because they have not specified the relevant land on which the vehicle was parked.
As the location is a large retail park, you Plan A should be to finds out the landowner of the carpark and get in touch with their management company and complain about the fact that you have been unfairly invoiced by their contracted, unregulated private parking firm for an alleged breach of contract that was out of your control. Quite often, especially if you can prove you were a customer of one of the businesses on the site, they will get the PCN cancelled.
You may want to go back to Sports Direct and return the items you purchased and explain to them that you cannot afford to be a customer if you are also going to be invoiced by a third party, unregulated private parking firm, just for being a customer. Make Sports Direct put pressure on their landlord to stop this firm of ex-clampers affecting their business by p!ssing off genuine customers.
Any initial appeal will be rejected by these serial scammers so no need to put too much effort in. Also, any subsequent appeal to the IAS, a kangaroo court that is not independent at all, is also not likely to succeed. However, should they ever try and litigate the matter, this would be easily defended and the chances of it ever reaching hearing are almost zero as they would most likely discontinue.
So, if Plan A does not produce a result, appeal to G24 with the following, ONLY as the Keeper:
Re: Notice to Keeper [reference]; Vehicle [VRM]; Issue date [08/09/2025]
I am the keeper of the vehicle and I dispute your “parking charge”. I deny any liability or contractual agreement and I will be making a complaint about your predatory conduct to your client landowner.
Your Notice to Keeper does not comply with the Protection of Freedoms Act 2012. It fails to specify the relevant land as required by Schedule 4 paragraph 9(2)(a) and, consequently, fails paragraph 9(2)(b). You have stated the location as “Unit 6, The Junction, West Thurrock Way”. The vehicle was not parked there. It was at “Unit 12, The Junction, Weston Avenue”, a different car park with separate entrances, signage and enforcement boundary and almost half a mile away by road. Keeper liability is therefore unavailable. There will be no admission as to who was driving and no inference or assumptions can be drawn.
Your ANPR images are merely entry/exit crops and do not evidence parking at the land you have named, nor that your cameras govern the Unit 12 curtilage. Any attempt to re-issue a corrected NtK would now be out of time under paragraphs 9(4) and 9(5).
Cancel the PCN. If you refuse, provide the verification code for the independent appeal together with the complete evidence you intend to rely upon.
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Yes the online chats was with Sports Direct.
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ehen you say you used online chat, was that to sports direct?
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This is the first correspondence from them and No, I have not identified the driver, nor have I responded.
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Have you identified the driver in your previous correspondence?
If not, the notice appears not to comply with the legislation (https://www.legislation.gov.uk/ukpga/2012/9/schedule/4) to transfer liability from the driver to the registered keeper.
Wait for others to confirm or correct me!
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Here is the link to the ticket and my receipt - https://imgur.com/a/bRR0Kax
I visited the Sports Direct store at Lakeside with my wife and 3 children to buy shoes for school.
I have visited this store many times with no issues and I was unaware there was signage.
Buying shoes for 3 children took time, trying various sizes and styles. Time in the store was further prolonged due to how busy they were including a long queue at the store.
I did not visit any other store and this can be confirmed by store CCTV. I also made purchases totalling £89.99 of which I have the receipt and have included in the above link.
I overstayed by 15 minutes!!
I tried contacting the store and head office, no answer. I tried the online chat too, unfortunately with no luck.
Is there anything I can do?
Thank you