Free Traffic Legal Advice

Live cases legal advice => Private parking tickets => Topic started by: LoyalD on August 29, 2025, 06:00:00 pm

Title: Re: Dcb claim smart parking
Post by: jfollows on January 05, 2026, 08:11:26 pm
No
Title: Re: Dcb claim smart parking
Post by: LoyalD on January 05, 2026, 07:59:46 pm
Hi all,
Happy New Year!
I am receiving calls from DCB shall I take the call? The message sent seems to be automated.
Title: Re: Dcb claim smart parking
Post by: LoyalD on October 19, 2025, 06:13:33 pm
Thank you all again, I have now sent off my N180 form and sent the email about the signature but still no reply.
Title: Re: Dcb claim smart parking
Post by: b789 on October 14, 2025, 09:47:39 pm
Send the following email to info@dcblegal.co.uk and CC yourself:

Quote
Subject: URGENT—identity/authority of signatories (your letter [date]; N180)

Dear Sirs,

Further to my email of [date], please confirm the identity and authority of the individual who signed:
(a) your letter dated [date], signed “Litigation Support”; and
(b) the Claimant’s N180, signed “DCB Legal” with “legal representative for the Claimant” ticked.

Absent confirmation within 3 working days, I will proceed to refer the matter to the SRA and reserve the right to place this correspondence before the court so far as case management/service are concerned.

Yours faithfully,

[Name] (Defendant)

Also, you can follow these instructions to submit your N180 DQ:

Quote
Having received your own N180 (make sure it is not simply a copy of the claimants N180), do not use the paper form. Ignore all the other forms that came with it. you can discard those. Download your own here and fill it in on your computer. You sign it by simply typing your full name in the signature box.

https://assets.publishing.service.gov.uk/media/673341e779e9143625613543/N180_1124.pdf

Here are the answers to some of the less obvious questions:

• The name of the court is "Civil National Business Centre".

• To be completed by "Your full name" and you are the "Defendant".

• C1: "YES"

• D1: "NO". Reason: "I wish to question the Claimant about their evidence at a hearing in person and to expose omissions and any misleading or incorrect evidence or assertions.
Given the Claimant is a firm who complete cut & paste parking case paperwork for a living, having this case heard solely on papers would appear to put the Claimant at an unfair advantage, especially as they would no doubt prefer the Defendant not to have the opportunity to expose the issues in the Claimants template submissions or speak as the only true witness to events in question
.."

• F1: Whichever is your nearest county court. Use this to find it: https://www.find-court-tribunal.service.gov.uk/search-option

• F3: "1".

• Sign the form by simply typing your full name for the signature.

When you have completed the form, attach it to a single email addressed to both dq.cnbc@justice.gov.uk and info@dcblegal.co.uk and CC in yourself. Make sure that the claim number is in the subject field of the email.
Title: Re: Dcb claim smart parking
Post by: LoyalD on October 14, 2025, 07:37:30 pm
https://ibb.co/PZ1KbRP4
https://ibb.co/Xft3Psg7
I received this today even after I sent an email to DCB about the signature and they didn't reply.
Shall I no complete the N180 online form
Title: Re: Dcb claim smart parking
Post by: b789 on October 05, 2025, 11:43:54 am
This will be discontinued just before they have to pay the £27 trial fee, around a month before the hearing.
Title: Re: Dcb claim smart parking
Post by: LoyalD on October 04, 2025, 08:28:31 pm
Thank you so much I have replied using the information quoted let's pray that they drop this nonsense!
Title: Re: Dcb claim smart parking
Post by: b789 on October 04, 2025, 02:16:34 pm
I advise you to send the following email to DCB Legal at info@dcblegal.co.uk and CC yourself:

Quote
Subject: Identification and Authority of Signatories – your letter dated [date] and N180 (Claim No. [claim number])

Dear Sirs,

I write regarding:

• your post-defence letter dated [date], signed “Litigation Support”; and
• the Claimant’s N180 Directions Questionnaire, signed simply “DCB Legal”, with the box ticked “legal representative for the Claimant”.

Both items are acts done in the conduct of litigation, a reserved legal activity under the Legal Services Act 2007. Only an authorised person (or a person with a valid statutory exemption) may conduct litigation; supervision alone is insufficient. See, e.g., Mazur & Anor v Charles Russell Speechlys LLP [2025] EWHC 2341 (KB).

Accordingly, please confirm by return:

A. Letter (signed “Litigation Support”)
• the full name and job title of the individual who signed/sent it;
• whether they are an authorised person within the meaning of the 2007 Act (SRA number if applicable);
• if not authorised, the statutory exemption relied upon and the name of the supervising solicitor responsible.

B. N180 (signed “DCB Legal”, “legal representative for the Claimant” ticked)
• the full name and job title of the individual who signed the N180;
• whether they are an authorised person (SRA number if applicable);
• if not authorised, the statutory exemption relied upon and the name of the supervising solicitor responsible;
• if no entitlement exists, your proposals to rectify the position (including re-filing and serving a properly signed N180).

If this information is not provided within 7 days, I will make a formal complaint to the Solicitors Regulation Authority on the basis that your firm may be permitting unauthorised individuals to conduct litigation in breach of the Legal Services Act 2007 and the SRA Standards and Regulations. I also reserve the right to draw the issue to the court’s attention so far as it bears on case management and service.

Yours faithfully,

[Your full name]
Defendant
Title: Re: Dcb claim smart parking
Post by: jfollows on October 04, 2025, 01:31:29 pm
Who says you need to reply by today?
Title: Re: Dcb claim smart parking
Post by: LoyalD on October 04, 2025, 01:06:27 pm
This was sent on Monday so I will need to reply by today. I must add they tried to call me
Title: Re: Dcb claim smart parking
Post by: LoyalD on October 04, 2025, 01:04:55 pm
(https://i.postimg.cc/c62nSPZ8/Screenshot-20251004-125225-Samsung-Notes.jpg) (https://postimg.cc/c62nSPZ8)

(https://i.postimg.cc/t7wxj8yN/Screenshot-20251004-125345-Outlook.jpg) (https://postimg.cc/t7wxj8yN)

(https://i.postimg.cc/xqhz2BYP/Screenshot-20251004-125354-Outlook.jpg) (https://postimg.cc/xqhz2BYP)
I have received this email and this is the signature on the form. Do I send them the email about the signature alone or do I complete the form and send the email? Thanks for everyone's help
Title: Re: Dcb claim smart parking
Post by: b789 on September 30, 2025, 02:01:23 pm
Who has signed their N180 DQ? If it is just. an initial and last name and a paralegal, you should send the following email to info@dcblegal.co.uk and CC. yourself:

Quote
Subject: Claim [insert claim number] – N180 DQ signed by [insert signatory details]: authority to conduct litigation, signature validity, and regulatory notice

Dear Sir/Madam,

I refer to the Directions Questionnaire (N180) filed/served in this matter. The document is signed by [insert name as shown, e.g. “X. Surname”], position stated as [insert position, e.g. “Paralegal”], and purports to be signed on behalf of the Claimant’s solicitor.

Please confirm by return:

1. The signatory’s full name (forename and surname), their role, and whether they are an authorised person within the meaning of the Legal Services Act 2007 with current rights to conduct litigation (provide SRA or CILEX number and practising status). If not authorised,
2. The precise exemption relied upon under Schedule 3 of the Legal Services Act 2007 that permits this individual personally to conduct litigation and sign this document in these proceedings (if relying on a court order, provide the sealed order; if relying on an enactment, identify it precisely).

For the avoidance of doubt:
• Preparing, signing, filing, or serving an N180 DQ is an act of conducting litigation, a reserved legal activity.
• Practice Direction 22 requires the signatory’s full name and capacity when signing on behalf of a party; initials only are not sufficient for verification of authorisation.
• Following Mazur v Charles Russell Speechlys LLP [2025], unqualified employees may assist but cannot themselves conduct litigation unless authorised or exempt.

Action required:
• Confirm the above within 7 days.
• If the document was not signed by an authorised (or exempt) person, re-file and serve a compliant version personally signed by an authorised individual, with their full name clearly stated.

Costs and regulatory notice:
If the document was signed by a person not authorised or exempt, or must be re-filed/served to correct the signatory’s identity/status, I, as a litigant in person, will treat this as unreasonable conduct. In line with Mazur and CPR 27.14(2)(g), I will invite the Court, in its discretion, to order the Claimant to pay the Defendant’s costs caused by your firm’s irregular conduct, and, if appropriate, to consider wasted costs against representatives.

Further, carrying on a reserved legal activity without entitlement is a criminal offence under the Legal Services Act 2007. If any unauthorised conduct of litigation has occurred, I will report the matter to the Solicitors Regulation Authority without further notice and reserve the right to place this correspondence before the Court.

Yours faithfully,

[Full Name]
[Postal Address]
[Email]

Having received your own N180 (make sure it is not simply a copy of the claimants N180), do not use the paper form. Ignore all the other forms that came with it. you can discard those. Download your own here and fill it in on your computer. You sign it by simply typing your full name in the signature box.

https://assets.publishing.service.gov.uk/media/673341e779e9143625613543/N180_1124.pdf

Here are the answers to some of the less obvious questions:

• The name of the court is "Civil National Business Centre".

• To be completed by "Your full name" and you are the "Defendant".

• C1: "YES"

• D1: "NO". Reason: "I wish to question the Claimant about their evidence at a hearing in person and to expose omissions and any misleading or incorrect evidence or assertions.
Given the Claimant is a firm who complete cut & paste parking case paperwork for a living, having this case heard solely on papers would appear to put the Claimant at an unfair advantage, especially as they would no doubt prefer the Defendant not to have the opportunity to expose the issues in the Claimants template submissions or speak as the only true witness to events in question
.."

• F1: Whichever is your nearest county court. Use this to find it: https://www.find-court-tribunal.service.gov.uk/search-option

• F3: "1".

• Sign the form by simply typing your full name for the signature.

When you have completed the form, attach it to a single email addressed to both dq.cnbc@justice.gov.uk and info@dcblegal.co.uk and CC in yourself. Make sure that the claim number is in the subject field of the email.
Title: Re: Dcb claim smart parking
Post by: LoyalD on September 29, 2025, 08:56:37 pm
Hi, I have now received their questionnaire @b789 thank you for the download I will complete mine and send it back
Title: Re: Dcb claim smart parking
Post by: LoyalD on September 10, 2025, 08:02:26 pm
https://imgur.com/a/t2R5EQ3
I have now received this letter.
Title: Re: Dcb claim smart parking
Post by: b789 on September 09, 2025, 07:05:51 pm
All standard stuff. You will next receive a letter from DCB Legal saying that they have received a copy of your defence and their client intends to proceed. It will include a copy of their N180 DQ which you kist file and wait for your own DQ.

You can search for any DCB Legal thread on here to see what happens when.
Title: Re: Dcb claim smart parking
Post by: LoyalD on September 09, 2025, 07:01:27 pm
Thank you, I now have received this letter.
https://imgur.com/a/TYns0fO
Title: Re: Dcb claim smart parking
Post by: b789 on September 03, 2025, 09:34:27 am
Having received your own N180 (make sure it is not simply a copy of the claimants N180), do not use the paper form. Ignore all the other forms that came with it. you can discard those. Download your own here and fill it in on your computer. You sign it by simply typing your full name in the signature box.

https://assets.publishing.service.gov.uk/media/673341e779e9143625613543/N180_1124.pdf

Here are the answers to some of the less obvious questions:

• The name of the court is "Civil National Business Centre".

• To be completed by "Your full name" and you are the "Defendant".

• C1: "YES"

• D1: "NO". Reason: "I wish to question the Claimant about their evidence at a hearing in person and to expose omissions and any misleading or incorrect evidence or assertions.
Given the Claimant is a firm who complete cut & paste parking case paperwork for a living, having this case heard solely on papers would appear to put the Claimant at an unfair advantage, especially as they would no doubt prefer the Defendant not to have the opportunity to expose the issues in the Claimants template submissions or speak as the only true witness to events in question
.."

• F1: Whichever is your nearest county court. Use this to find it: https://www.find-court-tribunal.service.gov.uk/search-option

• F3: "1".

• Sign the form by simply typing your full name for the signature.

When you have completed the form, attach it to a single email addressed to both dq.cnbc@justice.gov.uk and info@dcblegal.co.uk and CC in yourself. Make sure that the claim number is in the subject field of the email.
Title: Re: Dcb claim smart parking
Post by: LoyalD on September 02, 2025, 09:54:47 pm
Thank you,I will go and have a read about N180 and how to complete it. I hope it is straight forward.  I am so grateful for everyone's help
Title: Re: Dcb claim smart parking
Post by: jfollows on September 02, 2025, 08:21:25 pm
DCB Legal, not DCBL, will get your defence. They are different companies.

You will in due course get their N180 form, will have to complete and send your own N180, and will have a mandatory mediation call in which you will offer £0. Plenty of similar cases documented here.
Title: Re: Dcb claim smart parking
Post by: LoyalD on September 02, 2025, 08:13:43 pm
Thank you, I have completed the MCOL online. Do I just wait for them to reply and does this mean that DCBL will be notified of my application?
Title: Re: Dcb claim smart parking
Post by: b789 on September 01, 2025, 10:26:04 am
With an issue date of 19th August you have until 4pm on Monday 8th September to submit your defence. If you submit an Acknowledgement of Service (AoS) before then, you would then have until 4pm on Monday 22nd September to submit your defence.

You only need to submit an AoS if you need extra time to prepare your defence. If you want to submit an AoS then follow the instructions in this linked PDF:

https://www.dropbox.com/s/xvqu3bask5m0zir/money-claim-online-How-to-Acknowledge.pdf?dl=0

MCOL CPR16.4 only defence

Until very recently, we never advised using the MCOL to submit a defence. However, due to recent systemic failures within the CNBC, we feel that it is safer to now submit a short defence using MCOL as it is instantly submitted and entered into the "system". Whilst it will deny the use of some formatting or inclusion of transcripts etc. these can always be included with the Witness Statement (WS) later, if it ever progresses that far.

You will need to copy and paste it into the defence text box on MCOL. It has been checked to make sure that it will fit into the 122 lines limit.

Quote
1. The Defendant denies the claim in its entirety. The Defendant asserts that there is no liability to the Claimant and that no debt is owed. The claim is without merit and does not adequately disclose any comprehensible cause of action.

2. There is a lack of precise detail in the Particulars of Claim (PoC) in respect of the factual and legal allegations made against the Defendant such that the PoC do not adequately comply with CPR 16.4.

3. The Defendant is unable to plead properly to the PoC because:

(a) The contract referred to is not detailed or attached to the PoC in accordance with CPR PD 16.7.3(1);

(b) The PoC do not state the exact wording of the clause (or clauses) of the terms and conditions of the contract (or contracts) which is/are relied on;

(c) The PoC do not adequately set out the reason (or reasons) why the claimant asserts the defendant has breached the contract (or contracts);

(d) The PoC do not state with sufficient particularity exactly where the breach occurred, the exact time when the breach occurred and how long it is alleged that the vehicle was parked before the parking charge was allegedly incurred;

(e) The PoC do not state precisely how the sum claimed is calculated, including the basis for any statutory interest, damages, or other charges;

(f) The PoC do not state what proportion of the claim is the parking charge and what proportion is damages;

(g) The PoC do not provide clarity on whether the Defendant is sued as the driver or the keeper of the vehicle, as the claimant cannot plead alternative causes of action without specificity.

4. The Defendant submits that courts have previously struck out similar claims of their own initiative for failure to adequately comply with CPR 16.4, particularly where the Particulars of Claim failed to specify the contractual terms relied upon or explain the alleged breach with sufficient clarity.

5. In comparable cases involving modest sums, judges have found that requiring further case management steps would be disproportionate and contrary to the overriding objective. Accordingly, strike-out was deemed appropriate. The Defendant submits that the same reasoning applies in this case and invites the court to adopt a similar approach by striking out the claim due to the Claimant’s failure to adequately comply with CPR 16.4, rather than permitting an amendment. The Defendant proposes that the following Order be made:

Draft Order:

Of the Court's own initiative and upon reading the particulars of claim and the defence.

AND the court being of the view that the particulars of claim do not adequately comply with CPR 16.4(1)(a) because: (a) they do not set out the exact wording of the clause (or clauses) of the terms and conditions of the contract which is (or are) relied on; and (b) they do not adequately set out the reason (or reasons) why the claimant asserts that the defendant was in breach of contract.

AND the claimant could have complied with CPR 16.4(1)(a) had it served separate detailed particulars of claim, as it could have done pursuant to CPR PD 7C.5.2(2), but chose not to do so.

AND upon the claim being for a very modest sum such that the court considers it disproportionate and not in accordance with the overriding objective to allot to this case any further share of the court's resources by ordering further particulars of claim and a further defence, each followed by further referrals to the judge for case management.

ORDER:

1. The claim is struck out.

2. Permission to either party to apply to set aside, vary or stay this order by application on notice, which must be filed at this Court not more than 5 days after service of this order, failing which no such application may be made.
Title: Re: Dcb claim smart parking
Post by: LoyalD on August 31, 2025, 07:17:22 pm
https://imgur.com/a/iGYCoC4
This is the claim form.
Thank you to everyone who have  offered advice. I am reading all the information.  I just pray I get them off my back
Title: Re: Dcb claim smart parking
Post by: DWMB2 on August 31, 2025, 03:11:04 pm
Quote
Come back when you receive a Letter of Claim (LoC) from their sister company of bulk litigators, DCB Legal
A claim has already been issued, one of the uploads is a court document.

What we need to see is the Claim Form.
Title: Re: Dcb claim smart parking
Post by: b789 on August 31, 2025, 12:19:40 pm
You can safely ignore everything from DCBL. They are powerless debt collectors whose only ability is to try and persuade the low-hanging fruit on the gullible tree to pay up out of ignorance and fear.

Come back when you receive a Letter of Claim (LoC) from their sister company of bulk litigators, DCB Legal.
Title: Re: Dcb claim smart parking
Post by: RichardW on August 30, 2025, 02:40:49 pm
Yes, but you haven't posted the most important one, the actual claim form!
Title: Re: Dcb claim smart parking
Post by: LoyalD on August 30, 2025, 01:52:45 pm
Hi, we're you able to dee the documents?
Title: Re: Dcb claim smart parking
Post by: LoyalD on August 29, 2025, 11:48:43 pm
https://imgur.com/a/v6jjVyj
Title: Re: Dcb claim smart parking
Post by: DWMB2 on August 29, 2025, 10:13:09 pm
READ THIS FIRST - Private Parking Charges Forum guide (https://www.ftla.uk/private-parking-tickets/read-this-first-private-parking-charges-forum-guide/)
Title: Re: Dcb claim smart parking
Post by: LoyalD on August 29, 2025, 07:51:45 pm
Hi,
I am having trouble posting the letters
https://imgur.com/a/v6jjVyj
Title: Re: Dcb claim smart parking
Post by: RichardW on August 29, 2025, 06:50:23 pm
Please post the claim form, redact your name and address, claim no, and MCOL password. If it was issued by DCBL, then as long as you defend it with help from here it will most likely be discontinued.
Title: Dcb claim smart parking
Post by: LoyalD on August 29, 2025, 06:00:00 pm
I have recently received a claim from DCB regarding an alleged parking overstay issued by Smart Parking in 2022. Along with this, I also received a letter from DCB stating that I had overstayed in a car park. Unfortunately, all of this correspondence was sent while I was away on holiday, and I only became aware of it upon my return. This has caused me significant stress and worry, especially as I had no prior opportunity to address the matter in time.[attachimg=2]