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Live cases legal advice => Private parking tickets => Topic started by: Captainships1 on August 17, 2025, 11:59:08 pm

Title: Re: Parking Eye PCN issued after 12 weeks - Ilford Retail Park
Post by: Captainships on November 07, 2025, 04:00:40 pm
Thank you. Have replied with that.
Title: Re: Parking Eye PCN issued after 12 weeks - Ilford Retail Park
Post by: b789 on November 06, 2025, 07:51:07 pm
Nice single point POPLA appeal. Having looked through their so called "evidence", it is very clear that there is unlikely to have been any human input into this decision to pursue the Keeper. That, or any human who has been involved with this is intellectually malnourished and utterly incompetent.

You can copy and paste this into the webform response to the operators "evidence":

Quote
Before considering any alleged breach or contravention, POPLA must first determine whether the keeper can be held liable. Since the operator has expressly disclaimed reliance on PoFA and the driver has not been identified, the answer is clearly no. Accordingly, the appeal must be upheld and the Parking Charge Notice cancelled.

The operator has confirmed in their own evidence that this Parking Charge Notice was not issued under the Protection of Freedoms Act 2012. Therefore, there is no lawful basis for holding the registered keeper liable. I have not identified the driver, and there is no legal requirement to do so. As a result, liability cannot transfer to the keeper, and the appeal must be allowed.

Furthermore, the operator’s evidence includes false claims about the contents of my appeal, referring to arguments regarding pre-estimation of loss and the Beavis case that I never raised. This demonstrates either negligence or deliberate misrepresentation. POPLA must disregard those statements as irrelevant and untrue.

Additionally, I did not put the operator to strict proof of landowner authority, yet in their infinite wisdom (or obvious lack of it) they have included these redacted documents as part of their own evidence. In doing so, they have shot themselves squarely in the foot.

The so-called “Supply Agreement” shows an “Effective Date” hidden by redaction, signed on 2 April 2019, and defining an “Initial period” of 24 months (the handwritten alteration of “36” to “24” makes that crystal clear). There is no legible clause or written evidence showing any extension or renewal. On its face, the agreement expired by April 2021.

Since the alleged event took place on 1 May 2025—over four years later—this paperwork proves that ParkingEye had no continuing authority to operate or issue PCNs at this site. They have therefore provided the very evidence that confirms their lack of standing.

POPLA cannot simply assume continuation of a lapsed contract, particularly when key dates are redacted and the signatory’s status is unknown. Without valid and contemporaneous landowner authority, ParkingEye had no legal capacity to issue or enforce this Parking Charge.

Their own evidence completely undermines their position, and the appeal must be allowed.
Title: Re: Parking Eye PCN issued after 12 weeks - Ilford Retail Park
Post by: Captainships on November 06, 2025, 03:02:01 pm
I submitted to POPLA a slightly edited version of what was stated to Parking Eye:


I write as the registered keeper regarding PCN 708543/683695 (Ilford Retail Park; alleged event 01/05/2025 at 17:11).

The Notice to Keeper was issued well outside the relevant period (over two and a half months after the alleged incident) and does not purport to rely on Schedule 4 of the Protection of Freedoms Act 2012. In the absence of PoFA reliance, there is no lawful route to keeper liability.

The parking company's repeated requests that the keeper identifies the driver is therefore misconceived and unlawful. There is no legal obligation to provide driver details and no adverse inference can be drawn from a refusal. No admissions are made as to the identity of the driver and I had declined the request.

Should ParkingEye assert otherwise, they must identify the precise legal basis on which they contend keeper liability arises without PoFA. They have thus far failed to do so.

It therefore follows that this PCN must be cancelled, and any continued demands for payment or identifying the driver is unlawful.

I trust this appeal will be alllowed and the parking company ordered to cancel the PCN.

Yours faithfully
Title: Re: Parking Eye PCN issued after 12 weeks - Ilford Retail Park
Post by: DWMB2 on November 06, 2025, 02:17:20 pm
What did you submit to POPLA?
Title: Re: Parking Eye PCN issued after 12 weeks - Ilford Retail Park
Post by: Captainships on November 06, 2025, 01:30:36 pm
OK here is their submission:

https://drive.google.com/file/d/1sPCuRcyAY_JJeHaa5EJ-CGPgY-Ju9kn2/view?usp=drivesdk

I would be grateful if anyone can help on what to comment.
Title: Re: Parking Eye PCN issued after 12 weeks - Ilford Retail Park
Post by: jfollows on November 06, 2025, 12:00:48 pm
You need to comment.
You need to observe that any points you made which are not addressed are implicitly agreed by them. So the out of time issue, for one.
You need to disagree with points they have made.
If you post what you’ve received, using something like Google Drive for example, people here may be able to comment also.
Title: Re: Parking Eye PCN issued after 12 weeks - Ilford Retail Park
Post by: Captainships on November 06, 2025, 11:54:03 am
Hi all,
Popla have notified me that Parking Eye have submitted their evidence and that I have 7 days to comment:

"You have seven days from the date of this correspondence to provide comments on the evidence uploaded by Parking Eye Ltd including Car Parking Partnership (CPP) - EW.

Please note that these comments must relate to the grounds of appeal you submitted when first lodging your appeal with POPLA, we do not accept new grounds of appeal or evidence at this stage"

The evidence they have posted are basically images of the car entering and exiting twice within one hour. It also contains attachments of the various letters they issued and images of signages in and around the car park. There is nothing there (that I can see) that relates to the fact that their PCN has been issued out of time to be able to pursue the registered keeper.

Do I need to comment on the evidence or shall I just ignore and wait for the Popla decision?
Title: Re: Parking Eye PCN issued after 12 weeks - Ilford Retail Park
Post by: b789 on September 05, 2025, 01:03:38 pm
Reply with the following:

Quote
Subject: Re: Parking Charge Notice 708543/683695 – Keeper liability denied

Dear ParkingEye,

I write as the registered keeper regarding PCN 708543/683695 (Ilford Retail Park; alleged event 01/05/2025 at 17:11).

Your Notice to Keeper was issued well outside the relevant period and does not purport to rely on Schedule 4 of the Protection of Freedoms Act 2012. In the absence of PoFA reliance, there is no lawful route to keeper liability.

Your request that the keeper identifies the driver is therefore misconceived. There is no legal obligation to provide driver details and no adverse inference can be drawn from a refusal. No admissions are made as to the identity of the driver and I decline your request.

You may now either cancel the charge or issue a POPLA verification code forthwith. If you prefer to pay POPLA to defend an appeal you cannot lawfully win, be my guest; the appeal will succeed on the simple point that you have chosen not to rely on PoFA and thus cannot transfer liability to the keeper. Should you assert otherwise, please identify the precise legal basis on which you contend keeper liability arises without PoFA and the wording in your NtK that you say engages it.

Pending resolution, do not pass my data to any third party other than POPLA for the sole purpose of the appeal.

Yours faithfully,

[Full name of keeper]
Title: Re: Parking Eye PCN issued after 12 weeks - Ilford Retail Park
Post by: DWMB2 on September 05, 2025, 12:39:29 pm
Yes, it's their standard fishing exercise.
Title: Re: Parking Eye PCN issued after 12 weeks - Ilford Retail Park
Post by: Captainships1 on September 05, 2025, 12:16:34 pm
Hi all,

The Keeper recieved the following email letter, saying that the PCN is put on hold while they await information about who the driver was, and that if the information isn't provided within 28 days, they will reject the appeal and issue a Popla code. Here is the image of the letter: https://postimg.cc/QB6sRHL4

Can the keeper ignore this for now?

Many thanks.
Title: Re: Parking Eye PCN issued after 12 weeks - Ilford Retail Park
Post by: b789 on August 18, 2025, 12:15:20 pm
just for my knowledge, can such letters be ignored if there is no keeper liability?

No.
Title: Re: Parking Eye PCN issued after 12 weeks - Ilford Retail Park
Post by: Captainships1 on August 18, 2025, 12:09:46 pm
Yes, it's the registered keeper. It's not a hire car.

Also, just for my knowledge, can such letters be ignored if there is no keeper liability?

Many thanks
Title: Re: Parking Eye PCN issued after 12 weeks - Ilford Retail Park
Post by: DWMB2 on August 18, 2025, 11:17:59 am
Where is the image of the back of the Notice?
Both pages are available in the PostImg link above.

Highly unusual for PE to issue a Notice to Keeper (NtK) outside of the relevant period, which suggests this may be a Notice to Hirer (NtH).
That was my first thought, too.
Title: Re: Parking Eye PCN issued after 12 weeks - Ilford Retail Park
Post by: b789 on August 18, 2025, 11:02:16 am
Where is the image of the back of the Notice? Highly unusual for PE to issue a Notice to Keeper (NtK) outside of the relevant period, which suggests this may be a Notice to Hirer (NtH).
Title: Re: Parking Eye PCN issued after 12 weeks - Ilford Retail Park
Post by: DWMB2 on August 18, 2025, 08:25:43 am
Just to confirm, you are the registered keeper of the vehicle and not (for example) the hirer of a lease car on finance etc.?

If so, you have a rare golden ticket from ParkingEye and you can appeal as the keeper with the below:

Dear Sirs,

I have received your Parking Charge Notice (Ref: ________) for vehicle registration mark ____ ___, in which you allege that the driver has incurred a parking charge. I note from your correspondence that you are not seeking to hold me liable as the registered keeper, under Schedule 4 of the Protection of Freedoms Act 2012 ("The Act"). You have chosen not to issue a Notice to Keeper in accordance with The Act, and it is now too late for you to do so.

There is no obligation for me to name the driver and I will not be doing so. I am therefore unable to help you further with this matter, and look forward to your confirmation that the charge has been cancelled. If you choose to decline this appeal, you must issue a POPLA code.

Yours,


If appealing online, be careful there are no drop down/tick boxes that cause you to identify who was driving, and keep a close eye on your spam folder for their response. If they do not respond within 28 days, chase them.
Title: Parking Eye PCN issued after 12 weeks - Ilford Retail Park
Post by: Captainships1 on August 17, 2025, 11:59:08 pm
Hi all,

Recieved the below PCN through the post for apparently returning to the car park within one hour even though parking was paid for both visits. The driver does not remember seeing any signs with this condition.

Images of the pcn: https://postimg.cc/gallery/1mfWB0v

As this has been issued way beyond the 14 day deadline, does the registered keeper need to appeal? Or can it simply be ignored?