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Live cases legal advice => Private parking tickets => Topic started by: ads2021 on August 15, 2025, 03:42:58 pm

Title: Re: DCB Legal - N1SDT Claim Form - Failure to pay for full duration of stay (Myrtle Street, Liverpool, 17 March 2025)
Post by: DWMB2 on January 16, 2026, 06:04:27 pm
Do please show us. It should also set a deadline for the filing of witness statements, which with any luck is after the date by which the fee must be paid.
Title: Re: DCB Legal - N1SDT Claim Form - Failure to pay for full duration of stay (Myrtle Street, Liverpool, 17 March 2025)
Post by: ads2021 on January 16, 2026, 04:29:20 pm
Hello and happy new year everyone! Thank you for all of the help!

We have now had a Notice of Transfer of Proceedings to your local county court and a Notice of Allocation with a hearing date (4 March 2026) and a deadline for the claimant to pay the £27 trial fee (4 February 2026). Do we need to post redacted versions of those or are we just now waiting for the N279 Notice of Discontinuance? 🤞🤞🤞

All best wishes.
Title: Re: DCB Legal - N1SDT Claim Form - Failure to pay for full duration of stay (Myrtle Street, Liverpool, 17 March 2025)
Post by: b789 on November 21, 2025, 12:06:28 pm
It normally takes from 9-12+ months for this to from PCN to discontinuation. It will all depend on how backlogged your local county court is.
Title: Re: DCB Legal - N1SDT Claim Form - Failure to pay for full duration of stay (Myrtle Street, Liverpool, 17 March 2025)
Post by: ads2021 on November 21, 2025, 11:45:56 am
You are many months away from the discontinuation. You will next receive a Notice of Transfer of Proceedings to your local county court and then a Notice of Allocation with a hearing date and a deadline for the claimant to pay the £27 trial fee. That will be 4 weeks before the heating date. Just before that date, you will receive an N279 Notice of Discontinuance. Come back and show that to us when you receive it.

Gosh this is a long process. So far so good then, thank you!
Title: Re: DCB Legal - N1SDT Claim Form - Failure to pay for full duration of stay (Myrtle Street, Liverpool, 17 March 2025)
Post by: b789 on November 21, 2025, 11:37:19 am
You are many months away from the discontinuation. You will next receive a Notice of Transfer of Proceedings to your local county court and then a Notice of Allocation with a hearing date and a deadline for the claimant to pay the £27 trial fee. That will be 4 weeks before the heating date. Just before that date, you will receive an N279 Notice of Discontinuance. Come back and show that to us when you receive it.
Title: Re: DCB Legal - N1SDT Claim Form - Failure to pay for full duration of stay (Myrtle Street, Liverpool, 17 March 2025)
Post by: ads2021 on November 21, 2025, 10:48:14 am
Good morning, just had my mediation call. Outline below what was said -

On request (after putting me on hold briefly) the mediator gave me a full name, role of "mediations associate" and confirmed they they hold written authority to negotiate and settle today.

Claimant made a settlement offer of £180. My counter offer was nil and I confirmed that I would not consider any other settlement offer.

Mediator went away again and then came back and confirmed that the claimant would not discontinue at this mediation meeting.

That was it!

Do I need to do anything else or just wait for them to discontinue?

Thanks so much for all the help and advice.

Best wishes
Title: Re: DCB Legal - N1SDT Claim Form - Failure to pay for full duration of stay (Myrtle Street, Liverpool, 17 March 2025)
Post by: ads2021 on November 20, 2025, 11:51:48 am
Are you the defendant? If so, you are handling the matter yourself and have no need to delegate to anyone else.

My understanding is that form is for those who are assigning someone else to handle mediation for them (a lawyer for example).

Yes I am the defendant. That's what I thought at the time, just concerned that the subject says action required.

Thanks again! Really appreciate the help and quick replies.
Title: Re: DCB Legal - N1SDT Claim Form - Failure to pay for full duration of stay (Myrtle Street, Liverpool, 17 March 2025)
Post by: DWMB2 on November 20, 2025, 11:49:34 am
Are you the defendant? If so, you are handling the matter yourself and have no need to delegate to anyone else.

My understanding is that form is for those who are assigning someone else to handle mediation for them (a lawyer for example).
Title: Re: DCB Legal - N1SDT Claim Form - Failure to pay for full duration of stay (Myrtle Street, Liverpool, 17 March 2025)
Post by: ads2021 on November 20, 2025, 11:48:11 am
Thank you so much for confirming @DWMB2

I do have one more question: Just looking at the mediation appointment email, it says action required in the subject field and includes a Delegation of authority to mediate form - I had already given my name and contact information on the DQ - did I need to do anything else? Hope I've not missed a step!

Many thanks
Title: Re: DCB Legal - N1SDT Claim Form - Failure to pay for full duration of stay (Myrtle Street, Liverpool, 17 March 2025)
Post by: DWMB2 on November 20, 2025, 11:44:51 am
That's all still applicable.

Mediation in these cases is usually pointless and seldom takes more than a few minutes.
Title: Re: DCB Legal - N1SDT Claim Form - Failure to pay for full duration of stay (Myrtle Street, Liverpool, 17 March 2025)
Post by: ads2021 on November 20, 2025, 11:44:19 am
Hi, sorry to keep bothering you all, really aprreciate your helo. I am very anxious about this and there is a lot of information on here so just want to make sure what I have found applies in my case. Is this what I need to do / say:

"For the mediation call, the only requirement is for you "attend" the call. It is not part of the judicial process and no judge is involved.

This is what I advise you to say when you receive the call from the mediator:

“Before I set out my position, please confirm from the claimant’s side:

• the full name of the person attending for them;
• their role/position at their legal representative’s firm; and
• whether they hold written authority to negotiate and settle today.

Please relay that back to me before we continue.”

After the mediator calls back...

If identified and authority confirmed:

“Thank you. I’m content to proceed on that basis. My settlement offer is £0, or I invite the claimant to discontinue with no order as to costs.”

If no/unclear authority:

“Please record that the claimant’s attendee has not confirmed settlement authority. My position remains that liability is denied and my offer is £0, subject to prompt approval by an authorised solicitor if they choose to discontinue.”

All you need to know is the name and the position of the person acting for the claimant and report that back to us. It will be over within minutes. Complete waste of time otherwise."

Sorry - just spotted the link to another identical version - please ignore. I am a bit anxious and overwhelmed!
Title: Re: DCB Legal - N1SDT Claim Form - Failure to pay for full duration of stay (Myrtle Street, Liverpool, 17 March 2025)
Post by: ads2021 on November 20, 2025, 11:39:37 am
Hi, sorry to keep bothering you all, really aprreciate your helo. I am very anxious about this and there is a lot of information on here so just want to make sure what I have found applies in my case. Is this what I need to do / say:

"For the mediation call, the only requirement is for you "attend" the call. It is not part of the judicial process and no judge is involved.

This is what I advise you to say when you receive the call from the mediator:

“Before I set out my position, please confirm from the claimant’s side:

• the full name of the person attending for them;
• their role/position at their legal representative’s firm; and
• whether they hold written authority to negotiate and settle today.

Please relay that back to me before we continue.”

After the mediator calls back...

If identified and authority confirmed:

“Thank you. I’m content to proceed on that basis. My settlement offer is £0, or I invite the claimant to discontinue with no order as to costs.”

If no/unclear authority:

“Please record that the claimant’s attendee has not confirmed settlement authority. My position remains that liability is denied and my offer is £0, subject to prompt approval by an authorised solicitor if they choose to discontinue.”

All you need to know is the name and the position of the person acting for the claimant and report that back to us. It will be over within minutes. Complete waste of time otherwise."
Title: Re: DCB Legal - N1SDT Claim Form - Failure to pay for full duration of stay (Myrtle Street, Liverpool, 17 March 2025)
Post by: ads2021 on November 18, 2025, 11:50:13 am
If you search the forum for “mediation” you’ll find lots of advice.

You do not need to refer to your defence other than to state that you stand by it, the claimant has it, and you won’t discuss it further.

Thank you!
Title: Re: DCB Legal - N1SDT Claim Form - Failure to pay for full duration of stay (Myrtle Street, Liverpool, 17 March 2025)
Post by: jfollows on November 18, 2025, 11:48:48 am
If you search the forum for “mediation” you’ll find lots of advice.

https://www.ftla.uk/private-parking-tickets/g24-ltd-pcn-ccj-exceeding-stay-duration-homebase-bishop/msg97701/#msg97701 just one example of many.

You do not need to refer to your defence other than to state that you stand by it, the claimant has it, and you won’t discuss it further.
Title: Re: DCB Legal - N1SDT Claim Form - Failure to pay for full duration of stay (Myrtle Street, Liverpool, 17 March 2025)
Post by: ads2021 on November 18, 2025, 11:32:14 am
Hi @b789 hope this finds you well.

I have my mediation call appointment this coming Friday - I am sure I have seen your advice before on what to say but can't find it. Is there anything particular I should or should not say? Do I say no comment, or refer to my defence?

Many thanks :)
Title: Re: DCB Legal - N1SDT Claim Form - Failure to pay for full duration of stay (Myrtle Street, Liverpool, 17 March 2025)
Post by: ads2021 on October 17, 2025, 05:43:42 pm
Yes we did. Nothing further yet other than the mediation appointment. Thanks
Title: Re: DCB Legal - N1SDT Claim Form - Failure to pay for full duration of stay (Myrtle Street, Liverpool, 17 March 2025)
Post by: b789 on October 17, 2025, 05:23:03 pm
No. This will be resolved after allocation to your local county court, either by being struck out or they will discontinue before they are required to pay the £27 trial fee.

Did you send the email to the CNBC that Advised you to if they didn't respond within 24 hours?
Title: Re: DCB Legal - N1SDT Claim Form - Failure to pay for full duration of stay (Myrtle Street, Liverpool, 17 March 2025)
Post by: ads2021 on October 17, 2025, 03:18:37 pm
Hello again,
We had no response our email Subject: Claim [court ref] — N180 signed “DCB Legal Ltd”: 24 hour chaser - so we then followed the next step, only yesterday.

We have now been given a mediation appointment for a phone call on 21 November between 9.30 and 12.30. Guessing that was already in the pipeline.

It says "You will need to briefly explain your claim or defence to the mediator. You should prepare for yourself a brief summary of the main points." and "Your appointment will last for around one hour from the point at which the mediator calls."

I thought we just had to say we have already entered our defence and offer £0. Does that conclude the mediation?

Do you know if anything is likely to be resolved before that due to the claimant's DQ not having a named representative?

Many thanks :)



Title: Re: DCB Legal - N1SDT Claim Form - Failure to pay for full duration of stay (Myrtle Street, Liverpool, 17 March 2025)
Post by: ads2021 on October 14, 2025, 04:14:29 pm
Thank you again" Chaser email sent - I'll be keeping an eye out for any reply. Best wishes :)
Title: Re: DCB Legal - N1SDT Claim Form - Failure to pay for full duration of stay (Myrtle Street, Liverpool, 17 March 2025)
Post by: b789 on October 13, 2025, 09:12:03 pm
The 1 October letter gave them 7 days. That expired on 8 October. As of today (13 October) they’re already in default. You can go straight to the court with your short letter and exhibit your 1 Oct letter. However, I suggest a brief 'chaser' email giving them 24 hours to comply to:
• show impeccable reasonableness for costs (CPR 27.14(2)(g));
• head off the “we never got it” excuse; and
• avoid any suggestion of ambush under the Overriding Objective.

Email the following to info@dcblegal.co.uk and CC yourself:

Quote
Subject: Claim [court ref] — N180 signed “DCB Legal Ltd”: 24 hour chaser

Dear Sirs,

Further to my email of 1 October 2025, you have not provided the required confirmations regarding the N180 Directions Questionnaire that was signed “DCB Legal Ltd” with no named signatory.

Please provide within 24 hours:
1. The full name and position of the individual who signed/approved the N180 filed with the court.
2. That person’s regulator and practising details (SRA/CILEx number) confirming they are an “authorised person” with rights to conduct litigation (Legal Services Act 2007, s.12 & Sch.2 para 4).
3. If not authorised, the precise exemption relied on (LSA 2007 Sch.3) entitling that individual to sign/file the N180.

As already set out, preparing, signing and filing the N180 are reserved steps in the conduct of litigation (LSA 2007 s.12; Sch.2 para 4). CPR 2.3 and PD22 require the individual’s name and capacity on a court document signed by a representative. Supervision does not authorise an unqualified employee to take reserved steps. See Mazur & Anor v Charles Russell Speechlys LLP [2025] EWHC 2341 (KB). Carrying on a reserved legal activity without entitlement is an offence (LSA 2007 s.14).

Absent a compliant response, without further notice, I will place this correspondence before the court, invite appropriate case-management directions, and seek costs for unreasonable conduct under CPR 27.14(2)(g).

Yours faithfully,

[Name]
[Address]
[Email]

If they don't respond within 24 hours, you can email the following to the CNBC at DQ.CNBC@justice.gov.uk and CC CaseProgression.CNBC@justice.gov.uk, info@dcblegal.co.uk and yourself:

Quote
Claim: [court ref]; Parties: [C] v [D]

For the attention of the Court — Civil National Business Centre (pre-allocation)

Dear Sir/Madam,

I write regarding the Claimant’s N180 Directions Questionnaire filed in this matter. The signature block is completed simply “DCB Legal Ltd” with the “legal representative” box ticked, but no individual signatory is named.

On 1 October 2025 I requested the Claimant’s solicitors to: (i) identify the signatory; (ii) confirm their regulatory status and entitlement to conduct litigation; or (iii) specify any exemption relied upon. No response was received. Following that failure, I issued a further 24-hour final notice on [date], expressly drawing attention to the non-response. There has still been no reply.

Submitting, signing and filing an N180 are steps in the conduct of litigation (Legal Services Act 2007, s.12; Sch.2 para 4). Where a representative signs a court document, the individual’s full name and capacity must be shown (CPR 2.3(1) and PD22). Unauthorised employees may not take reserved steps merely under supervision: Mazur & Anor v Charles Russell Speechlys LLP [2025] EWHC 2341 (KB).

Accordingly, before allocation I invite the Court, pursuant to CPR 3.1 and/or the Court’s general case-management powers, to:
1. Direct the Claimant within 7 days to:
a) identify the individual who signed/approved the N180; and
b) file and serve either (i) their regulator/practising details confirming they are an authorised person with a right to conduct litigation; or (ii) the precise statutory exemption relied upon (LSA 2007 Sch.3).

2. In default, treat the N180 as irregular and require the Claimant to re-serve a compliant N180 signed in the full name of an authorised (or exempt) individual stating their capacity and firm.

3. Reserve the issue of costs, with liberty to me to apply for costs of and occasioned by this issue under CPR 27.14(2)(g) if unreasonable conduct is found.

I will provide the Court with my 1 October letter and the 24-hour notice upon request or at the next stage.

Yours faithfully,

[Defendant’s name]
[Address/email
Title: Re: DCB Legal - N1SDT Claim Form - Failure to pay for full duration of stay (Myrtle Street, Liverpool, 17 March 2025)
Post by: ads2021 on October 13, 2025, 04:45:02 pm
Good afternoon all, @b789 I hope this finds you well, thanks again for all of your help so far.

We have not had any reply to email of 1 October regarding N180 signed “DCB Legal Ltd”: identification of signatory and authority to conduct litigation - well past the 7 days we gave them.

They have been trying to call but we're ignoring.

Can we now act on this part (and how if so):

"Costs / regulatory notice:
If the N180 was executed by a person not authorised (or exempt) to conduct litigation, I will treat this as unreasonable conduct and invite the court to award my costs under CPR 27.14(2)(g), relying inter alia on Mazur. I reserve the right to place this correspondence before the court and to refer the matter to the SRA. Nothing in this letter waives any point taken in the defence."

Many thanks and best wishes.
Title: Re: DCB Legal - N1SDT Claim Form - Failure to pay for full duration of stay (Myrtle Street, Liverpool, 17 March 2025)
Post by: ads2021 on October 01, 2025, 03:10:33 pm
Thank you.

Best wishes
Title: Re: DCB Legal - N1SDT Claim Form - Failure to pay for full duration of stay (Myrtle Street, Liverpool, 17 March 2025)
Post by: b789 on October 01, 2025, 02:39:51 pm
You can do both at the same time.
Title: Re: DCB Legal - N1SDT Claim Form - Failure to pay for full duration of stay (Myrtle Street, Liverpool, 17 March 2025)
Post by: ads2021 on October 01, 2025, 11:01:52 am
Good morning, I have logged into MCOL and it looks as though my DQ was sent on 26 September. I understand I don't need to wait for it to arrive by post, I can download thanks to your link, but should I send the email regarding claimant name before doing that?

Many thanks
Title: Re: DCB Legal - N1SDT Claim Form - Failure to pay for full duration of stay (Myrtle Street, Liverpool, 17 March 2025)
Post by: ads2021 on September 30, 2025, 06:27:28 pm
Thank you! I'll do that,  and log in to check progress too. Much appreciated.
Title: Re: DCB Legal - N1SDT Claim Form - Failure to pay for full duration of stay (Myrtle Street, Liverpool, 17 March 2025)
Post by: b789 on September 30, 2025, 06:01:10 pm
Just block DCB Legal's number. You will NEVER need to speak with them.

Your own N180 DQ will be sent in due course. It depends on how backlogged the CNBC are with cases.

You can check your MCOL history which will update to tell you when your DQ has been sent. No need to wait for it to arrive. Just follow the advice below when ready.

In the meantime, I notice that DCB Legal signed their N180 as "DCB Legal" instead of an identifiable person with authorisation to conduct litigation. You must now send the following email to info@dcblegal.co.uk and CC yourself with the following:

Quote
Subject: Claim [court ref] — N180 signed “DCB Legal Ltd”: identification of signatory and authority to conduct litigation

Dear Sirs,

I refer to the Claimant’s N180 Directions Questionnaire. The signature block is completed simply as “DCB Legal Ltd” with the box ticked for “legal representative for the Claimant.” No individual is named.

Please confirm by return:
1. Identity of signatory — the full name and position of the individual who signed/approved the N180 filed with the court.
2. Regulatory status — that person’s regulator and practising details (SRA/CILEx number) and confirmation that they are an authorised person with rights to conduct litigation under the Legal Services Act 2007 (“LSA 2007”) (s.12 & Sch.2 para 4).
3. If not authorised: the precise exemption relied upon under LSA 2007 Sch.3 that entitles that individual personally to conduct litigation and to sign/file the N180 in these proceedings (if relying on a court order, provide the sealed order; if relying on an enactment, identify it).

For the avoidance of doubt:
• Preparing, signing and filing the N180 in live proceedings are steps in the conduct of litigation (LSA 2007 s.12; Sch.2 para 4).
• A firm name alone does not identify the responsible person. Where a representative signs a court document, the individual’s full name and capacity must be shown (see CPR 2.3(1) definition of “legal representative” and PD 22).
• Supervision does not authorise an unqualified employee to conduct litigation. As confirmed in Mazur & Anor v Charles Russell Speechlys LLP [2025] EWHC 2341 (KB), unqualified staff may assist, but cannot themselves take reserved steps (such as signing/filing court documents) unless authorised or exempt.
• Carrying on a reserved legal activity without entitlement is a criminal offence (LSA 2007, s.14).

Action required (within 7 days):
• Provide the confirmations above; and
• Re-serve the N180 signed in the full name of an authorised (or exempt) individual, stating capacity and firm; or confirm that the existing N180 was signed by such a person.

Costs / regulatory notice:
If the N180 was executed by a person not authorised (or exempt) to conduct litigation, I will treat this as unreasonable conduct and invite the court to award my costs under CPR 27.14(2)(g), relying inter alia on Mazur. I reserve the right to place this correspondence before the court and to refer the matter to the SRA. Nothing in this letter waives any point taken in the defence.

Yours faithfully,

[Full name]
[Postal address]
[Email]

Here is the advice for completing your own N180 DQ:

Having received your own N180 (make sure it is not simply a copy of the claimants N180), do not use the paper form. Ignore all the other forms that came with it. you can discard those. Download your own here and fill it in on your computer. You sign it by simply typing your full name in the signature box.

https://assets.publishing.service.gov.uk/media/673341e779e9143625613543/N180_1124.pdf

Here are the answers to some of the less obvious questions:

• The name of the court is "Civil National Business Centre".

• To be completed by "Your full name" and you are the "Defendant".

• C1: "YES"

• D1: "NO". Reason: "I wish to question the Claimant about their evidence at a hearing in person and to expose omissions and any misleading or incorrect evidence or assertions.
Given the Claimant is a firm who complete cut & paste parking case paperwork for a living, having this case heard solely on papers would appear to put the Claimant at an unfair advantage, especially as they would no doubt prefer the Defendant not to have the opportunity to expose the issues in the Claimants template submissions or speak as the only true witness to events in question
.."

• F1: Whichever is your nearest county court. Use this to find it: https://www.find-court-tribunal.service.gov.uk/search-option

• F3: "1".

• Sign the form by simply typing your full name for the signature.

When you have completed the form, attach it to a single email addressed to both dq.cnbc@justice.gov.uk and info@dcblegal.co.uk and CC in yourself. Make sure that the claim number is in the subject field of the email.
Title: Re: DCB Legal - N1SDT Claim Form - Failure to pay for full duration of stay (Myrtle Street, Liverpool, 17 March 2025)
Post by: ads2021 on September 30, 2025, 05:31:41 pm
Hi again, can I just check if we should have had our N180 by now? We had DCB legal's on 17 September. They are trying to call me as well. Many thanks
Title: Re: DCB Legal - N1SDT Claim Form - Failure to pay for full duration of stay (Myrtle Street, Liverpool, 17 March 2025)
Post by: ads2021 on September 17, 2025, 11:38:27 am
Thank you! Really good to know.

It is all very intimidating - that that's what these people want is just vile.

All best wishes.
Title: Re: DCB Legal - N1SDT Claim Form - Failure to pay for full duration of stay (Myrtle Street, Liverpool, 17 March 2025)
Post by: b789 on September 17, 2025, 10:37:32 am
Who are these idiots? "...a couple of people are saying if it does go to court and I lose I will end up with a CCJ!"

Do not try and overthink this. Ignore EVERYTHING that DCB Legal have put in their N180 DQ. File it as emergency toilet paper.

If you follow the advice, this will NEVER reach a hearing. The whole modus operandi of the DCB Legal is to progress this as far as the date they have to pay the £27 trial fee, at which point they will discontinue. They hope that you are low-hanging fruit on the gullible tree who can be intimidated into paying up out of ignorance and fear.

It doesn't help when you have "a couple of people" who obviously have no idea what they are talking about, giving you even more "fear" that DCB Legal are relying on. Absolutely NOTHING we advise on risks you getting a CCJ.

This explains more about a CCJ, especially point #7:

Quote
A County Court Judgment (CCJ) does not just happen—it follows a clear legal process. If someone gets a Parking Charge Notice (PCN) from a private parking company, here's what happens step by step:

1. Parking Charge Notice (PCN) Issued

• The parking company sends a letter (Notice to Keeper) demanding money.
• This is not a fine—it’s an invoice for an alleged breach of contract.

2. Opportunity to Appeal

• The recipient can appeal to the parking company.
•If rejected, they may be able to appeal to POPLA (if BPA member) or IAS (if IPC member).
• If an appeal is lost or ignored, the parking company demands payment.

3. Debt Collection Letters

• The parking company might send scary letters or pass the case to a debt collector.
• Debt collectors have no power—they just send letters and can be ignored.
No CCJ happens at this stage.

4. Letter Before Claim (LBC)

• If ignored for long enough, the parking company (or their solicitor) sends a Letter Before Claim (LBC).
• This is a warning that they may start a court case.
• The recipient has 30 days to reply before a claim is filed.
No CCJ happens at this stage.

5. County Court Claim Issued

• If ignored or unpaid, the parking company may file a claim with the County Court.
• The court sends a Claim Form with details of the claim and how to respond.
• The recipient has 14 days to respond (or 28 days if they acknowledge it).
No CCJ happens at this stage.

6. Court Process

• If the recipient defends the claim, a judge decides if they owe money.
• If the recipient ignores the claim, the parking company wins by default.
No CCJ happens yet unless the recipient loses and ignores the court.

7. Judgment & Payment

• If the court rules that money is owed, the recipient has 30 days to pay in full.
• If they pay within 30 days, no CCJ goes on their credit file.
• If they don’t pay within 30 days, the CCJ stays on their credit file for 6 years.

Conclusion

CCJs do not appear out of thin air. They only happen if:

• A parking company takes the case to court.
• The person loses or ignores the case.
• The person fails to pay within 30 days.

If you engage with the process (appeal, defend, or pay on time), no CCJ happens.

As for the N180, just follow this advice:

Having received your own N180 (make sure it is not simply a copy of the claimants N180), do not use the paper form. Ignore all the other forms that came with it. you can discard those. Download your own here and fill it in on your computer. You sign it by simply typing your full name in the signature box.

https://assets.publishing.service.gov.uk/media/673341e779e9143625613543/N180_1124.pdf

Here are the answers to some of the less obvious questions:

• The name of the court is "Civil National Business Centre".

• To be completed by "Your full name" and you are the "Defendant".

• C1: "YES"

• D1: "NO". Reason: "I wish to question the Claimant about their evidence at a hearing in person and to expose omissions and any misleading or incorrect evidence or assertions.
Given the Claimant is a firm who complete cut & paste parking case paperwork for a living, having this case heard solely on papers would appear to put the Claimant at an unfair advantage, especially as they would no doubt prefer the Defendant not to have the opportunity to expose the issues in the Claimants template submissions or speak as the only true witness to events in question
.."

• F1: Whichever is your nearest county court. Use this to find it: https://www.find-court-tribunal.service.gov.uk/search-option

• F3: "1".

• Sign the form by simply typing your full name for the signature.

When you have completed the form, attach it to a single email addressed to both dq.cnbc@justice.gov.uk and info@dcblegal.co.uk and CC in yourself. Make sure that the claim number is in the subject field of the email.
Title: Re: DCB Legal - N1SDT Claim Form - Failure to pay for full duration of stay (Myrtle Street, Liverpool, 17 March 2025)
Post by: ads2021 on September 17, 2025, 10:15:18 am
Good morning, hope this finds everyone well. Thanks again for the help so far.

I have now had an email from DCB Legal as expected, stating that their claimant plans to proceed and attaching their completed N180 Directions Questionnaire.
Copies linked below.

I understand that I am now to wait for my copy to come but I have a few questions for when it does:

They have said they yes to Suitability for determination without a hearing - do I need to say no?

My mitigation involves my girlfriend who was with me, should I add her, so the number of witnesses would be 2?

Can I put her down to speak for the mediation call? (She is more confident on the phone than I am).

Where they ask about vulnerabilities should I complete that? I have anxiety and my partner has IBS (only relevant if I put her as a witness but also relevant to my mitigation).

When do I have to give my mitigation / account of what actually happened? (Sorry if I've missed that info or misunderstood).

I am very nervous about this as a couple of people are saying if it does go to court and I lose I will end up with a CCJ!

I have since had another of these from a different company that I may ask for advice about soon, so sorry! The circumstances were almost identical and I never thought this was anything to worry about as both were very short periods where the driver never left the vehicle.

Email from DCB Legal (https://www.flickr.com/photos/198173615@N08/54793102636/in/album-72177720328379789)
N180 page 1 (https://www.flickr.com/photos/198173615@N08/54793122806/in/album-72177720328379789/)
N180 page 2 (https://www.flickr.com/photos/198173615@N08/54793122771/in/album-72177720328379789/)
N180 page 3 (https://www.flickr.com/photos/198173615@N08/54793378943/in/album-72177720328379789/)
N180 page 4 (https://www.flickr.com/photos/198173615@N08/54793378938/in/album-72177720328379789/)
N180 page 5 (https://www.flickr.com/photos/198173615@N08/54792276747/in/album-72177720328379789/)
N180 page 6 (https://www.flickr.com/photos/198173615@N08/54792276752/in/album-72177720328379789/)
N180 page 7 (https://www.flickr.com/photos/198173615@N08/54792276742/in/album-72177720328379789/)
N180 page 8 (https://www.flickr.com/photos/198173615@N08/54793378923/in/album-72177720328379789/).

Many thanks again.














Title: Re: DCB Legal - N1SDT Claim Form - Failure to pay for full duration of stay (Myrtle Street, Liverpool, 17 March 2025)
Post by: ads2021 on August 18, 2025, 06:20:43 pm
Oh that's really good to know. Much appreciated!

Obscene that they can put people through all this though!

Best wishes
Title: Re: DCB Legal - N1SDT Claim Form - Failure to pay for full duration of stay (Myrtle Street, Liverpool, 17 March 2025)
Post by: b789 on August 18, 2025, 06:04:30 pm
You will only hear from DCB Legal (not DCBL who are a powerless debt collector). They are acting for the Claimant.

You will next receive a boilerplate letter from DCB Legal saying that they have reviewed your defence and their client intends to proceed. You will receive an N180 Directions Questionnaire (DQ) which you will have to complete and send to the CNBC and copy in DCB Legal and after that you will receive an email with a date and time for a mediation phone call, which is not part of the judicial process but you do have to "attend" the call. You will offer £0 and it will be over in minutes.

Eventually, the claim will be sent to your local county court where a procedural judge will set a hearing date and some deadlines for submitting any witness statements. The main thing will be the deadline for the claimant to pay the £27 trial fee. It is at this point that they will discontinue.

The whole process up to that point will depend on how busy your local county court is, but typically, from this point it could be up to 3-4 months or even more! The only guarantee (99% for sure) is that they will discontinue if the case is not struck out first.
Title: Re: DCB Legal - N1SDT Claim Form - Failure to pay for full duration of stay (Myrtle Street, Liverpool, 17 March 2025)
Post by: ads2021 on August 18, 2025, 02:56:05 pm
I have submitted my defence, thank you so much!

I have a couple of follow-up questions (sorry!) - bit nervous about this.

Am I waiting to see how the carpark company / DCBL respond first? Do you know what the time frame usually looks like for that?

Do you know roughly how long from now I can expect the mediation call?

I have given my mobile but can't always answer when I'm in work - what happens if I miss it?

Thank you for your patience and help.

Best wishes     
Title: Re: DCB Legal - N1SDT Claim Form - Failure to pay for full duration of stay (Myrtle Street, Liverpool, 17 March 2025)
Post by: ads2021 on August 15, 2025, 05:18:56 pm
Thank you! I was hoping that would be the right thing to do. Appreciate your time. Best wishes
Title: Re: DCB Legal - N1SDT Claim Form - Failure to pay for full duration of stay (Myrtle Street, Liverpool, 17 March 2025)
Post by: b789 on August 15, 2025, 05:07:39 pm
Whilst the entrance sign does not conform to the PPSCoP, you can ignore everything else. Just follow this advice and you will not be paying a penny to NPC.

With an issue date of 7th August you have until 4pm on Tuesday 26th August to submit your defence. If you submit an Acknowledgement of Service (AoS) before then, you would then have until 4pm on Tuesday 9th September to submit your defence.

You only need to submit an AoS if you need extra time to prepare your defence. If you want to submit an AoS then follow the instructions in this linked PDF:

https://www.dropbox.com/s/xvqu3bask5m0zir/money-claim-online-How-to-Acknowledge.pdf?dl=0

With an issue date of 23rd July you have until 4pm on Monday 11th August to submit your defence. If you submit an Acknowledgement of Service (AoS) before then, you would then have until 4pm on Tuesday 26th August to submit your defence.

You only need to submit an AoS if you need extra time to prepare your defence. If you want to submit an AoS then follow the instructions in this linked PDF:

https://www.dropbox.com/s/xvqu3bask5m0zir/money-claim-online-How-to-Acknowledge.pdf?dl=0

Until very recently, we never advised using the MCOL to submit a defence. However, due to recent systemic failures within the CNBC, we feel that it is safer to now submit a short defence using MCOL as it is instantly submitted and entered into the "system". Whilst it will deny the use of some formatting or inclusion of transcripts etc. these can always be included with the Witness Statement (WS) later, if it ever progresses that far.

You will need to copy and paste it into the defence text box on MCOL. It has been checked to make sure that it will fit into the 122 lines limit.

Quote
1. The Defendant denies the claim in its entirety. The Defendant asserts that there is no liability to the Claimant and that no debt is owed. The claim is without merit and does not adequately disclose any comprehensible cause of action.

2. There is a lack of precise detail in the Particulars of Claim (PoC) in respect of the factual and legal allegations made against the Defendant such that the PoC do not adequately comply with CPR 16.4.

3. The Defendant is unable to plead properly to the PoC because:

(a) The contract referred to is not detailed or attached to the PoC in accordance with CPR PD 16.7.3(1);

(b) The PoC do not state the exact wording of the clause (or clauses) of the terms and conditions of the contract (or contracts) which is/are relied on;

(c) The PoC do not adequately set out the reason (or reasons) why the claimant asserts the defendant has breached the contract (or contracts);

(d) The PoC do not state with sufficient particularity exactly where the breach occurred, the exact time when the breach occurred and how long it is alleged that the vehicle was parked before the parking charge was allegedly incurred;

(e) The PoC do not state precisely how the sum claimed is calculated, including the basis for any statutory interest, damages, or other charges;

(f) The PoC do not state what proportion of the claim is the parking charge and what proportion is damages;

(g) The PoC do not provide clarity on whether the Defendant is sued as the driver or the keeper of the vehicle, as the claimant cannot plead alternative causes of action without specificity.

4. The Defendant submits that courts have previously struck out similar claims of their own initiative for failure to adequately comply with CPR 16.4, particularly where the Particulars of Claim failed to specify the contractual terms relied upon or explain the alleged breach with sufficient clarity.

5. In comparable cases involving modest sums, judges have found that requiring further case management steps would be disproportionate and contrary to the overriding objective. Accordingly, strike-out was deemed appropriate. The Defendant submits that the same reasoning applies in this case and invites the court to adopt a similar approach by striking out the claim due to the Claimant’s failure to adequately comply with CPR 16.4, rather than permitting an amendment. The Defendant proposes that the following Order be made:

Draft Order:

Of the Court's own initiative and upon reading the particulars of claim and the defence.

AND the court being of the view that the particulars of claim do not adequately comply with CPR 16.4(1)(a) because: (a) they do not set out the exact wording of the clause (or clauses) of the terms and conditions of the contract which is (or are) relied on; and (b) they do not adequately set out the reason (or reasons) why the claimant asserts that the defendant was in breach of contract.

AND the claimant could have complied with CPR 16.4(1)(a) had it served separate detailed particulars of claim, as it could have done pursuant to CPR PD 7C.5.2(2), but chose not to do so.

AND upon the claim being for a very modest sum such that the court considers it disproportionate and not in accordance with the overriding objective to allot to this case any further share of the court's resources by ordering further particulars of claim and a further defence, each followed by further referrals to the judge for case management.

ORDER:

1. The claim is struck out.

2. Permission to either party to apply to set aside, vary or stay this order by application on notice, which must be filed at this Court not more than 5 days after service of this order, failing which no such application may be made.
Title: DCB Legal - N1SDT Claim Form - Failure to pay for full duration of stay (Myrtle Street, Liverpool, 17 March 2025)
Post by: ads2021 on August 15, 2025, 03:42:58 pm
Hello,

I hope you can help. I have read several similar cases and just want to check the advice I've seen applies to my case before proceeding.

The driver and registered keeper ignored the initial letters received assuming they were a mistake / scam or unenforceable but now hoping that was not a mistake!

Received the following for what they are hoping will not become a very expensive visit to KFC, Myrtle Parade, Liverpool back on 17 March. Potential mitigating circumstances but hoping won't need to use them (embarrassing):

NTK - ignored (https://www.flickr.com/photos/198173615@N08/54722439846/in/album-72177720328379789)
DCBL Debt collection letter 1 (https://www.flickr.com/photos/198173615@N08/54722657033/in/album-72177720328379789) - ignored
DCBL Debt Collection letter 2 (https://www.flickr.com/photos/198173615@N08/54722788040/in/album-72177720328379789) - ignored
N1SDT Claim Form (https://www.flickr.com/photos/198173615@N08/54720333541/in/album-72177720328379789) - Not ignoring this!

I think the driver / keeper would now be best to submit a defence on line via MOCL as recommended to Boxer29: CNBC N1SDT formrecieved today for PCN issued a Hospital car parking Help (https://www.ftla.uk/private-parking-tickets/cnbc-n1sdt-formrecieved-today-for-pcn-issued-a-hospital-car-parking-help/msg84423/#msg84423)

But not sure that applies and would really appreciate someone with more experience having a look for me.

Driver and I have been back to the carpark to look at signage as did not recall any apart from a disused parking meter seen on previous visits. Signage and parking machines there now appear new and differ from Google Maps. (https://www.google.com/maps/place/KFC/@53.4006588,-2.9680573,17z/data=!3m1!4b1!4m6!3m5!1s0x487b21026a51faeb:0x30896ebc4499496e!8m2!3d53.4006588!4d-2.965477!16s%2Fg%2F11f10lf01h?entry=ttu&g_ep=EgoyMDI1MDgxMy4wIKXMDSoASAFQAw%3D%3D)

New photos taken yesterday (I don't have any from nearer the time):
Entrance notice (https://www.flickr.com/photos/198173615@N08/54720758329/in/album-72177720328379789)
Terms and conditions notice next to entrance (https://www.flickr.com/photos/198173615@N08/54719705907/in/album-72177720328379789)
ANPR notice high up on wall (https://www.flickr.com/photos/198173615@N08/54720749058/in/album-72177720328379789/)
Disused parking meter noticed previously (https://www.flickr.com/photos/198173615@N08/54720758359/in/album-72177720328379789/)
Sign in front of kfc now (https://www.flickr.com/photos/198173615@N08/54720535641/in/album-72177720328379789/)

Really appreciate your time, any advice also appreciated.

Best wishes.