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Live cases legal advice => Private parking tickets => Topic started by: ParkingLobster72 on July 20, 2025, 08:47:28 pm

Title: Re: Horizon Parking - Court Papers received - Water Gardens Harlow
Post by: Banks28 on July 26, 2026, 03:42:45 pm
What was the outcome?
Title: Re: Horizon Parking - Court Papers received - Water Gardens Harlow
Post by: InterCity125 on June 24, 2026, 07:24:23 am
Yes, so you are applying to "vary" the order.
Title: Re: Horizon Parking - Court Papers received - Water Gardens Harlow
Post by: ParkingLobster72 on June 23, 2026, 09:00:46 pm
https://ibb.co/wr0SLdKV
Title: Re: Horizon Parking - Court Papers received - Water Gardens Harlow
Post by: InterCity125 on June 23, 2026, 07:47:20 pm
It cannot hurt to try.

This is an extreme situation.
Title: Re: Horizon Parking - Court Papers received - Water Gardens Harlow
Post by: ParkingLobster72 on June 23, 2026, 06:32:02 pm
I’ve had an email to say due to the weather the hearing has been moved to a court over an hour away instead of the one 20 mins away.

Will it hurt my case to ask them to postpone it until it can be heard closer?

I won’t be able to get there in time after dropping my daughter to school.
Title: Re: Horizon Parking - Court Papers received - Water Gardens Harlow
Post by: InterCity125 on June 22, 2026, 06:02:03 pm
I've got some other defence points in relation to their supplementary WS which quite frankly is nonsense.

They were obviously hoping to railroad the Judge down the 'assumption that the keeper was the driver' route.
Title: Re: Horizon Parking - Court Papers received - Water Gardens Harlow
Post by: InterCity125 on June 22, 2026, 05:31:51 pm
Horizon Parking PCN Notes.


The Claimant is reliant on Protection of Freedoms Act 2012 (POFA) in order to invoke what is known as 'keeper liability'.

In order to invoke keeper liability, the Claimant (parking operator) issued Notice to Keeper (NtK) is required to meet ALL the requirements of POFA Schedule 4 Paragraph 9(2) conditions (a) to (i).

Partial compliance is not sufficient as the legislation requires total compliance - this is stated in the wording of Paragraph 9(1) and again within the wording of Paragraph 9(2)(f) which specifies that keeper liability only occurs 'if all the applicable conditions under this Schedule are met'.



The notice is not PoFA compliant for the following reasons;

Paragraph 9(2)(b) specifies that-

The notice MUST inform the keeper that the driver is required to pay parking charges in respect of the specified period of parking and that the parking charges have not been paid in full.

The wording of Paragraph 9(2)(b) therefore sets out two requirements of the sentence which must be set out in the operators NtK, namely;

1. That the driver is required to pay parking charges in respect of the specified period

AND

2. That the parking charges have not been paid in full.

The operator's NtK contains no sentence which draws the keepers attention to either of the two requirements set out in Paragraph 9(2)(b).

This is immediately fatal to the Claimant's reliance on POFA as the notice does not meet the conditions of 9(2)(b).


Further,

Paragraph 9(2)(e) specifies that-

The notice MUST STATE that the creditor does not know both the name of the driver and a current address for service for the driver and invite the keeper—

(i)to pay the unpaid parking charges; or

(ii)if the keeper was not the driver of the vehicle, to notify the creditor of the name of the driver and a current address for service for the driver and to pass the notice on to the driver;

We are therefore looking for the section of mandatory wording immediately followed by the two limbed 'invitation to the keeper' which Paragraph 9(2)(e) / 9(2)(e)(i) / 9(2)(e)(ii) sets out - the two limbs must be separated by the word "or" thus presenting the keeper with the invitation to do one OR the other.

An examination of the NtK reveals that the statutory wording is not present - the legislation specifies that the notice "MUST STATE" this information.

(Neither is there any other statement which fits the requirement of the mandatory wording)

Furthermore, the two limbed invitation to the keeper is never presented in the manner prescribed by the legislation - namely; a two limbed invite immediately following the prescribed wording - additionally, there is no specific invitation to the keeper to pay the unpaid charges.

Once again, this is fatal to the Claimant's reliance on POFA keeper liability.

Further,

Paragraph 9(2)(f) specifies that-

The notice MUST warn the keeper that if, after the period of 28 days beginning with the day after that on which the notice is given—

(i)the amount of the unpaid parking charges specified under paragraph (d) has not been paid in full, and

(ii)the creditor does not know both the name of the driver and a current address for service for the driver,

the creditor will (if all the applicable conditions under this Schedule are met) have the right to recover from the keeper so much of that amount as remains unpaid;

The Claimants NtK does not replicate the required statutory wording or meaning.

The wording is significantly altered to such an extent that the statutory intent of 9(2)(f) is not conveyed - namely;

1. The Claimant's notice simply says, "If after 28 days...." when the legislation requires it to state, "If after the period of 28 days beginning with the day after that on which the notice is given"

2. The Claimant's notice says that they have the right, "to recover the parking charge amount that remains unpaid from the keeper of the vehicle and further costs may be incurred" when the legislation requires it to state that, "the creditor will (if all the applicable conditions under this Schedule are met) have the right to recover from the keeper so much of that amount as remains unpaid" - the Claimant's revised wording materially alters the warning given since it warns the keeper that 'further costs may be incurred' when the legislation makes it clear that the Claimant may only recover so much of the amount that remains unpaid - the Claimant has altered the statutory wording in an effort to persuade the keeper that they can recover more than the amount of the original parking charge.

Once again, the non-present / incorrect wording / wrongly stated statutory intent is immediately fatal to the Claimant's reliance on POFA.
Title: Re: Horizon Parking - Court Papers received - Water Gardens Harlow
Post by: DWMB2 on June 22, 2026, 01:58:14 pm
If I had the misfortune of representing a parking company, I'd probably also point to the fact that the assertion around the driver was disclosed at a late stage, and draw attention to its omission within the defence.

Looking at the points around the driver, in your case I would try and avoid Gladstones using any weaknesses in your defence to distract from the weaknesses in your case. The starting point is that it is for the Claimant to prove their case. Therefore, if they allege you are the driver, they should prove this on the balance of probabilities. I would draw attention to the fact that they have provided no evidence that the Defendant was the driver, and are relying on assumptions, which are disproved by your evidence. Even if your evidence is to be accorded little weight (which you assert it should not be), they have offered no evidence that you were the driver.

It then becomes a question of keeper liability.
Title: Re: Horizon Parking - Court Papers received - Water Gardens Harlow
Post by: jfollows on June 22, 2026, 01:37:42 pm
They are entitled to do this, so I would suggest you stick to the non-compliance with PoFA 2012, prepare questions, and hopfully use the input from @InterCity125.
Title: Re: Horizon Parking - Court Papers received - Water Gardens Harlow
Post by: ParkingLobster72 on June 22, 2026, 12:52:05 pm
Are you able to ring the Court again today to see if the fee has been paid?

yes I can do that on the way home..

They have sent me this today:

INTRODUCTION
1. I am a Solicitor in the employment of Gladstones Solicitors Limited, who act for the Claimant in this
matter. I have conduct of this action, subject to the supervision of my principal. The matters to which I
refer within this witness statement are within my own knowledge or based on information provided to
me by my client within the course of my instruction, save where expressly stated to the contrary. I am
duly authorised by the Claimant to make this statement on their behalf.

2. I make this supplemental witness statement in response to matters raised for the first time within the
Defendant’s Witness Statement dated 19 June 2026.

3. Save where expressly admitted, the Claimant joins issue with the matters raised by the Defendant and
relies upon my witness statement dated 17 June 2026.
Driver Identity
4. The Defendant now asserts that she was not the driver of the vehicle on the material date and that the
vehicle was instead being used by her former partner.
5. This allegation was not pleaded within the Defendant’s Defence.
6. The Defence did not state that the Defendant was not the driver, did not identify any alternative driver
and did not rely upon any circumstances involving a former partner.

1

7. The Notice to Keeper expressly invited the Defendant, if she was not the driver, to provide the full
name and current serviceable address of the driver within 28 days so that liability could be transferred.
8. No such information was provided. Instead, the first allegation that another individual was driving
appears within the Defendant’s witness statement served shortly before the hearing, more than two
years after the material event and only after proceedings had been issued.
9. Had the Defendant identified the alleged driver within the period specified in the Notice to Keeper, the
Claimant would have had the opportunity to investigate that individual and consider recovery directly
from them. The Defendant’s late assertion has deprived the Claimant of that opportunity.
10. The Claimant respectfully submits that the Defendant cannot now seek to avoid liability by making a
late and unsupported assertion regarding an alleged driver whose identity was not notified to the
Claimant when requested. The allegation is unsupported by any documentary evidence, witness
evidence or other corroborative material and the Court is invited to attach limited weight to an
assertion raised for the first time more than two years after the material event and only shortly before
trial.
Keeper Liability
11. The Defendant asserts that the Claimant cannot establish liability against her as registered keeper.
12. The Defendant admits that she was the registered keeper of the vehicle at the material time.
13. The Claimant therefore maintains that keeper liability is available in this matter pursuant to
Schedule 4 of the Protection of Freedoms Act 2012.
14. The Defendant identifies no specific defect in the Notice to Keeper, nor any particular provision of
Schedule 4 with which the Claimant is alleged to have failed to comply.
15. In those circumstances, the Defendant’s challenge to keeper liability amounts to a general
assertion by any identified statutory non-compliance or pleaded factual basis.
ANPR Evidence
16. The Defendant suggests that ANPR evidence alone is insufficient to establish a breach.
17. The Claimant does not rely solely upon ANPR timestamps. The Claimant also relies upon its
parking management records, which identified no payment associated with the vehicle registration
during the material parking event.
18. The vehicle was recorded entering the Site at 13:50 and exiting at 17:00, remaining on site for 3
hours and 10 minutes. No payment was identified in respect of that parking event.

2

19. The Defendant does not dispute the vehicle’s presence at the Site, the duration recorded, or that no
payment was made.
Claimant’s Non-Attendance
20. The Defendant criticises the Claimant’s decision not to attend the hearing and suggests that adverse
inferences should be drawn from that decision.
21. The Claimant has complied with the Small Claims Track procedure and has filed and served a Notice
of Non-Attendance pursuant to CPR 27.9.
22. The Civil Procedure Rules expressly permit a party to request that a claim be determined in its absence
where the relevant procedural requirements have been satisfied.
23. The Claimant respectfully submits that no adverse inference should be drawn from the proper exercise
of that procedural right.
Additional Costs
24. The Defendant challenges the additional costs claimed.
25. The Claimant maintains that the sums claimed are properly pleaded and recoverable. In the alternative,
should the Court decline to award any element of the additional costs claimed, the Claimant maintains
its entitlement to the principal parking charge, court fee, fixed legal costs and applicable interest.
26. In any event, the existence of a dispute regarding additional sums does not affect the Claimant’s
entitlement to recover the principal parking charge, applicable court fees and interest should the Court
find liability established.
27. Save as set out above, the Claimant relies upon the evidence and submissions already filed and served
and respectfully invites the Court to enter judgment in favour of the Claimant.

STATEMENT OF TRUTH

I believe that the facts stated in this witness statement are true. I understand that proceedings for contempt of
court may be brought against anyone who makes, or causes to be made, a false statement in a document
verified by a statement of truth without an honest belief in its truth.
Title: Re: Horizon Parking - Court Papers received - Water Gardens Harlow
Post by: InterCity125 on June 22, 2026, 07:39:31 am
Are you able to ring the Court again today to see if the fee has been paid?
Title: Re: Horizon Parking - Court Papers received - Water Gardens Harlow
Post by: ParkingLobster72 on June 22, 2026, 07:34:59 am
The original NtK is massively non-compliant and this needs to be drawn to the attention of the Court if this hearing does go ahead.

I can provide extra commentary for you to take with you on the day - this can then be used to walk the Judge through the non-compliance.

Yes please, this would be a massive help.

I am so out of my depth right now, I need to understand exactly how it is non-compliant myself.

It is only the POFA legislation in my witness statement, I also talk about how they rely on ANPR timings if there is anything to back that up?

Any help is so appreciated right now. I cant thank this forum enough.
Title: Re: Horizon Parking - Court Papers received - Water Gardens Harlow
Post by: jfollows on June 20, 2026, 03:18:57 pm
You also need to come up with explicit questions for the claimant, knowing that they won’t turn up (their choice) and their representative will probably be useless. Ask questions specific to the case and let the court come to conclusions about their inability to answer them.

It’s very likely that their drone solicitor will only have read anything about the case 5 minutes before the hearing. Use their lack of knowledge to your advantage.
Title: Re: Horizon Parking - Court Papers received - Water Gardens Harlow
Post by: jfollows on June 20, 2026, 12:12:40 pm
Remember, if you win, to claim for expenses, which are limited but include travel expenses (ironically including parking fees) and loss of earnings.
Title: Re: Horizon Parking - Court Papers received - Water Gardens Harlow
Post by: InterCity125 on June 20, 2026, 11:54:30 am
The original NtK is massively non-compliant and this needs to be drawn to the attention of the Court if this hearing does go ahead.

I can provide extra commentary for you to take with you on the day - this can then be used to walk the Judge through the non-compliance.
Title: Re: Horizon Parking - Court Papers received - Water Gardens Harlow
Post by: jfollows on June 20, 2026, 11:38:49 am
The usual advice is to print and take multiple copies of your Witness Statement, including references it makes such as the text of the legislation it refers to, to give to the magistrates on the day to help them with their decision. You don’t need to do the same for the claimant’s bumf - if they can’t be bothered to turn up it’s their problem - except for anything they’ve stated that you disagree with and which isn’t covered by your Witness Statement.

What do you mean by
Quote
theirs is all about another case
?
If you mean their WS is wrong, nothing to do with you, then your WS should have said this already.
Title: Re: Horizon Parking - Court Papers received - Water Gardens Harlow
Post by: ParkingLobster72 on June 19, 2026, 02:01:33 pm
OK, I have sent this to them and the court.

So now I'm going to court?

What do I need to do?
Title: Re: Horizon Parking - Court Papers received - Water Gardens Harlow
Post by: jfollows on June 19, 2026, 01:17:25 pm
Yes, you should include their failures in your statement as you say, also double-check their WS to ensure there are no further claims in it with which you disagree, otherwise I’d say send this asap.
Title: Re: Horizon Parking - Court Papers received - Water Gardens Harlow
Post by: ParkingLobster72 on June 19, 2026, 01:10:50 pm
ChatGPT has helped me with this, should i also include how they did not submit their witness statement or pay the fee by the deadline?

1. Introduction

I am the registered keeper of the vehicle with registration number XXX.
I make this statement from my own knowledge and belief in response to the Claimant’s claim.


2. I was not the driver

I was not the driver of the vehicle on 25 February 2024, the date of the alleged parking event.
At that time, the vehicle was being used by my former partner.


3. Domestic abuse circumstances

My former partner was subsequently removed from my home by the police following a domestic abuse situation.
As a result of this, I no longer have contact with him and I am unable to obtain a statement or any evidence from him.
I respectfully ask the court to take into account that this is the reason I cannot provide further details from the driver.


4. Awareness of the Parking Charge

I did not have proper knowledge or control over correspondence relating to this matter at the time it was being sent.
I became aware of the Parking Charge Notice and related correspondence only after my former partner had been removed from the property.
Upon becoming aware, I acted promptly and sought advice, and I have engaged with the process in good faith.


5. The Claimant has not proven I was the driver

The Claimant has provided no evidence that I was the driver of the vehicle.
Their case relies on an assumption that I, as the registered keeper, am liable.
I deny that I was the driver and there is no evidence before the court to contradict my statement.


6. Failure to establish keeper liability under POFA


As the Claimant cannot establish that I was the driver, they must rely on Schedule 4 of the Protection of Freedoms Act 2012 (“POFA”) to hold me liable as keeper.


POFA requires strict compliance with specific statutory conditions in order to transfer liability from the driver to the keeper.


The Claimant has not demonstrated such compliance. In particular:



(a) The Claimant has not provided a clear explanation or evidence of how each requirement under Schedule 4 has been satisfied.
(b) The Claimant relies on a generic assertion of keeper liability rather than strict proof.
(c) The Notice to Keeper relies on ANPR entry and exit times rather than properly identifying a clear “period of parking” as required by POFA.
(d) The Claimant’s witness statement does not address POFA compliance in any structured or legally sufficient way.


In the absence of strict compliance with POFA, liability cannot be transferred to me as the registered keeper.


7. ANPR evidence does not prove a breach

The Claimant relies on ANPR timestamps to allege a parking duration.
These timestamps only show entry and exit from the site and do not establish:


The actual period the vehicle was parked,
Whether the driver had time to read terms and conditions,
Whether a contract was properly formed.


I submit that this evidence is insufficient to establish a breach of contract.


8. Claimant’s absence

The Claimant has confirmed that it will not attend the hearing and has asked the Court to decide the matter in its absence. [Trial Bundle (1) | PDF]
As a result, the Claimant is not present to:


Challenge my evidence,
Clarify deficiencies in its case,
Provide further proof of compliance with POFA.


I respectfully submit that this undermines the Claimant’s ability to discharge the burden of proof.


9. Additional costs are not recoverable

The Claimant has added £70 in additional “contractual costs” to the original parking charge. [Trial Bundle (1) | PDF]
I submit that these additional costs are not recoverable, represent an inflated claim, and are inconsistent with established case law principles.


10. Conclusion

I was not the driver of the vehicle.
The Claimant has failed to prove that I was the driver.
The Claimant has failed to demonstrate strict compliance with the Protection of Freedoms Act 2012 and therefore cannot hold me liable as keeper.
The Claimant has chosen not to attend the hearing and cannot address the clear deficiencies in its case.


11. Request to the Court

In light of the above, I respectfully request that the Court dismisses the claim.


Statement of Truth
I believe that the facts stated in this witness statement are true.
Signed: ___________________________
Title: Re: Horizon Parking - Court Papers received - Water Gardens Harlow
Post by: ParkingLobster72 on June 19, 2026, 12:34:58 pm
Oh I was wrong.

The email they sent said "The Claimant is willing to accept the sum of £135.00 in full and final settlement of the claim, provided that payment is received by 4pm 17th June 2026. This offer is made on the basis that, upon cleared receipt of the settlement sum, the Claimant will take steps to vacate the hearing, with no further order as to costs save as agreed"

Where do I start?

Who do I complain to that they did not submit the witness statement?

And what do I write because theirs is all about another case.
Title: Re: Horizon Parking - Court Papers received - Water Gardens Harlow
Post by: jfollows on June 19, 2026, 12:15:16 pm
CCJ: read https://www.ftla.uk/private-parking-tickets/kellys-storage-luton-universal-parking-enforcement-ltd/msg59804/#msg59804

What do you mean by
Quote
Today is the last day I have to pay the money and make it all go away.
?

Quote
If the fee has been paid and the claimant has submitted a Witness Statement then (a) you need to complain that you weren’t sent a copy (b) you need to get a copy and rebut anything you disagree with in it and (c) you do this by submitting your own Witness Statement.

Assuming the court fee has been paid, and the claimant has submitted a Witness Statement, then you need to submit your own Witness Statement.
Title: Re: Horizon Parking - Court Papers received - Water Gardens Harlow
Post by: ParkingLobster72 on June 19, 2026, 09:17:32 am
Today is the last day I have to pay the money and make it all go away.

I cant afford a CCJ
Title: Re: Horizon Parking - Court Papers received - Water Gardens Harlow
Post by: ParkingLobster72 on June 18, 2026, 03:31:40 pm
https://smallpdf.com/file#s=7a2ca02d-a7ff-4652-891a-cb22bd779c8b
Title: Re: Horizon Parking - Court Papers received - Water Gardens Harlow
Post by: ParkingLobster72 on June 18, 2026, 03:28:25 pm
oh, I have clicked the link and it is fuzzy.

it's a 60 page pdf, can I upload that anywhere or shall I just copy and paste the text?
Title: Re: Horizon Parking - Court Papers received - Water Gardens Harlow
Post by: ParkingLobster72 on June 18, 2026, 03:26:00 pm
Sorry i was uploading it

https://ibb.co/bMzG8jM4
Title: Re: Horizon Parking - Court Papers received - Water Gardens Harlow
Post by: DWMB2 on June 18, 2026, 03:12:04 pm
Please show us the Witness Statement
Title: Re: Horizon Parking - Court Papers received - Water Gardens Harlow
Post by: ParkingLobster72 on June 18, 2026, 03:10:19 pm
I have not heard back from the court about the status of the case but recieved a witness statement/trial bundle from the claiment yesterday.

https://ibb.co/Qv6KR8Pp

Title: Re: Horizon Parking - Court Papers received - Water Gardens Harlow
Post by: jfollows on June 13, 2026, 07:03:14 am
I spoke to them, they said no fee has been paid and no documents have been submitted, but it may be that the court hasn’t updated it? I should check again at the end of next week?
That’s pathetic, but not unusual.
If I were you I would write to the Court Manager stating that you were told that the fee has not been paid and therefore you assume the case to have been struck out, but that court staff were unable to tell you anything so you would like confirmation from the Court Manager. End of next week when you’re already past the deadline for submitting a Witness Statement is useless. By writing you have evidence that you’ve pursued this.
Title: Re: Horizon Parking - Court Papers received - Water Gardens Harlow
Post by: ParkingLobster72 on June 12, 2026, 04:41:11 pm
I spoke to them, they said no fee has been paid and no documents have been submitted, but it may be that the court hasn’t updated it? I should check again at the end of next week?
Title: Re: Horizon Parking - Court Papers received - Water Gardens Harlow
Post by: ParkingLobster72 on June 12, 2026, 12:49:45 pm
4pm when I leave

Website says they are open until 5
Title: Re: Horizon Parking - Court Papers received - Water Gardens Harlow
Post by: InterCity125 on June 12, 2026, 12:48:12 pm
Nothing of note there as jfollows predicted.

When can you ring the Court?
Title: Re: Horizon Parking - Court Papers received - Water Gardens Harlow
Post by: ParkingLobster72 on June 12, 2026, 11:47:52 am
this is showing on MCOL:

https://ibb.co/wNynPRDq
Title: Re: Horizon Parking - Court Papers received - Water Gardens Harlow
Post by: jfollows on June 12, 2026, 11:22:23 am
Worth doing, but I think MCOL stops being updated once the case has been transferred to a specific court.
Title: Re: Horizon Parking - Court Papers received - Water Gardens Harlow
Post by: InterCity125 on June 12, 2026, 11:20:10 am
Maybe check MCOL as well - see if there is anything on there.

Can you do that from work?
Title: Re: Horizon Parking - Court Papers received - Water Gardens Harlow
Post by: jfollows on June 12, 2026, 11:10:14 am
You first of all need to find out the status of your case.

Then, if you need to file a Witness Statement the courts are usually lenient on defendants if they’re only a day or so late. But, hopefully, you won’t need to, so get the status first.

If the fee has been paid and the claimant has submitted a Witness Statement then (a) you need to complain that you weren’t sent a copy (b) you need to get a copy and rebut anything you disagree with in it and (c) you do this by submitting your own Witness Statement.

Above all, you’ve got to ensure you don’t get a default judgement made against you because you didn’t follow the court’s instructions.
Title: Re: Horizon Parking - Court Papers received - Water Gardens Harlow
Post by: ParkingLobster72 on June 12, 2026, 10:42:14 am
I have emailed the court, I am in the office and not in a position to be able to call them until later.

Do I need a witness statement? Is it too late to do?

I have not recieved any correspondence from Horizon, only the email asking me for £135 to make it go away.

Title: Re: Horizon Parking - Court Papers received - Water Gardens Harlow
Post by: jfollows on June 12, 2026, 08:57:41 am
Note that the deadline for submitting Witness Statements was 11 June, but if the claimant has not submitted one either that’s good for you. But the claimant had to pay the court fee by 28 May and you need to find out whether or not this has been done.

Worst case is that the fee has been paid and the claimant has filed a Witness Statement.
Best case is that the fee has not been paid and the case has been struck out.
Title: Re: Horizon Parking - Court Papers received - Water Gardens Harlow
Post by: InterCity125 on June 12, 2026, 08:33:03 am
This is good news.

This is normally the precursor to them discontinuing.

At this time you should ring the Court to see if the Court Fee has been paid by the Claimant.

Have you prepared a Witness Statement?

Have you been sent a Witness Statement by the Claimant?
Title: Re: Horizon Parking - Court Papers received - Water Gardens Harlow
Post by: ParkingLobster72 on June 12, 2026, 08:20:40 am
I hope I have done this right (https://emoji.tapatalk-cdn.com/emoji120.png)

letter:

https://ibb.co/q3wTWNhm

email:

https://ibb.co/NnZLBBdB

Title: Re: Horizon Parking - Court Papers received - Water Gardens Harlow
Post by: jfollows on May 15, 2026, 06:26:09 pm
Please read https://www.ftla.uk/private-parking-tickets/read-this-first-private-parking-charges-forum-guide/ and then follow its advice to post the latest letter.
Title: Re: Horizon Parking - Court Papers received - Water Gardens Harlow
Post by: ParkingLobster72 on May 15, 2026, 04:08:25 pm
Hi all,

I have received a court date.

I cant work out how to attach a copy of the letter to this post.

It is set for the 25th June, and says it is a provisional listing.

What do I do with this? Do I book the day off work? Will I have to explain to a judge?

This is actually scary, no wonder people just pay up  :-[
Title: Re: Horizon Parking - Court Papers received - Water Gardens Harlow
Post by: b789 on September 21, 2025, 08:52:12 pm
The mediation phone call is not part of the judicial process and the mediation is not a trained legal professional. If not agreement is reached at mediation, it has absolutely no effect on anything going forwards.

The odds of this case ever reaching a hearing where you would be required to attend a hearing are less than 1%. Even if it did and you were not successful, the amount you would be ordered to pay would be less than the claim amount because the courts do not allow the aded fake £70 added.

That is not going to happen.

For the mediation call, the only requirement is for you "attend" the call. This is what I advise you to say when you receive the call from the mediator:

“Before I set out my position, please confirm from the claimant’s side:

• the full name of the person attending for them;
• their role/position at their legal representative’s firm; and
• whether they hold written authority to negotiate and settle today.

Please relay that back to me before we continue.”

After the mediator calls back...

If identified and authority confirmed:

“Thank you. I’m content to proceed on that basis. My settlement offer is £0, or I invite the claimant to discontinue with no order as to costs.”

If no/unclear authority:

“Please record that the claimant’s attendee has not confirmed settlement authority. My position remains that liability is denied and my offer is £0, subject to prompt approval by an authorised solicitor if they choose to discontinue.”

All you need to know is the name and the position of the person acting for the claimant and report that back to us. It will be over within minutes.
Title: Re: Horizon Parking - Court Papers received - Water Gardens Harlow
Post by: ParkingLobster72 on September 21, 2025, 04:39:02 pm
ok,

what exactly do I say on the phone?

will I actually attend court?

What are the chances I am ordered to pay this?

Title: Re: Horizon Parking - Court Papers received - Water Gardens Harlow
Post by: b789 on September 21, 2025, 03:27:48 pm
After the N180 has been submitted you will have to "attend" a mediation phone call where you offer £0 and then it is transferred to your local court where you will receive instructions on dates/deadlines and then, eventually, the claim is either struck out or discontinued.
Title: Re: Horizon Parking - Court Papers received - Water Gardens Harlow
Post by: ParkingLobster72 on September 21, 2025, 03:04:21 pm
Thank you so much.

I have filled this in and sent it off.

What are the next steps? What should I expect?

This is really fraying my nerves.
Title: Re: Horizon Parking - Court Papers received - Water Gardens Harlow
Post by: jfollows on September 21, 2025, 10:43:17 am
Search the forum for

N180

and you will very quickly find

Quote
Having received your own N180, do not use the paper form. Ignore all the other forms that came with it. you can discard those. Download your own here and fill it in on your computer. You sign it by simply typing your full name in the signature box.

https://assets.publishing.service.gov.uk/media/673341e779e9143625613543/N180_1124.pdf

Here are the answers to some of the less obvious questions:

• The name of the court is "Civil National Business Centre".

• To be completed by "Your full name" and you are the "Defendant".

• C1: "YES"

• D1: "NO". Reason: "I wish to question the Claimant about their evidence at a hearing in person and to expose omissions and any misleading or incorrect evidence or assertions.
Given the Claimant is a firm who complete cut & paste parking case paperwork for a living, having this case heard solely on papers would appear to put the Claimant at an unfair advantage, especially as they would no doubt prefer the Defendant not to have the opportunity to expose the issues in the Claimants template submissions or speak as the only true witness to events in question.."

• F1: Whichever is your nearest county court. Use this to find it: https://www.find-court-tribunal.service.gov.uk/search-option

• F3: "1".

• Sign the form by simply typing your full name for the signature.

When you have completed the form, attach it to a single email addressed to both dq.cnbc@justice.gov.uk and <the lawyers representing Horizon> and CC in yourself. Make sure that the claim number is in the subject field of the email.
Title: Re: Horizon Parking - Court Papers received - Water Gardens Harlow
Post by: ParkingLobster72 on September 21, 2025, 10:03:43 am
Hi,

I have received notice that this is now a defended claim?

On Friday while I was at work I got a letter in the post dated 03/09/25 that I need to complete a N180 and file it with the court and other parties by tomorrow.

What the hell do I do?
Title: Re: Horizon Parking - Court Papers received - Water Gardens Harlow
Post by: b789 on July 27, 2025, 10:22:45 am
Yes, that defence is valid and should be submitted ONLY through the MCOL portal. Do not try and submit any other way.
Title: Re: Horizon Parking - Court Papers received - Water Gardens Harlow
Post by: ParkingLobster72 on July 27, 2025, 08:23:12 am
Hi b789,

Thank you for your reply.

Is this defence confirmed now?

Should I send it through the post or fill in the online form? Or both?

I completed the AoS online as I panicked that I would run out of time.

Title: Re: Horizon Parking - Court Papers received - Water Gardens Harlow
Post by: b789 on July 21, 2025, 12:25:50 pm
With an issue date of 7th July, you had until 4pm on Monday 28th July to submit your defence. As you have submitted an Acknowledgement of Service (AoS), you now have until 4pm on Monday 11th August to submit your defence.

Until very recently, we never advised using the MCOL to submit a defence. However, due to recent systemic failures within the CNBC, we feel that it is safer to now submit a short defence using MCOL as it is instantly submitted and entered into the "system". Whilst it will deny the use of some formatting or inclusion of transcripts etc. these can always be included with the Witness Statement (WS) later, if it ever progresses that far.

I am meeting with a judge tomorrow to clarify exactly what wording can be included in the defence if submitted through MCOL and will be able to provide the necessary wording for your defence later tomorrow or Wednesday.

The following is the wording I am suggesting but please do not use it until I can confirm. When it is confirmed or amended, you would copy and paste it into the defence text box on MCOL. It has been checked to make sure that it will fit into the 65 characters per line and 122 lines limit. This defence is specifically for claims where the claimant has failed to comply with CPR 16.4(1)(a):

Quote
1. The Defendant denies the claim in its entirety. The
Defendant asserts that there is no liability to the
Claimant and that no debt is owed. The claim is without
merit and does not adequately disclose any
comprehensible cause of action.

2. There is a lack of precise detail in the Particulars
of Claim (PoC) in respect of the factual and legal
allegations made against the Defendant such that the
PoC do not comply with CPR 16.4(1)(a).

3. The Defendant is unable to plead properly to the PoC
because:

(a) The contract referred to is not detailed or attached
to the PoC in accordance with CPR PD 16.7.3(1);

(b) The PoC do not state the exact wording of the clause
(or clauses) of the terms and conditions of the
contract (or contracts) which is/are relied on;

(c) The PoC do not adequately set out the reason (or
reasons) why the claimant asserts the defendant has
breached the contract (or contracts)

(d) The PoC do not state with sufficient particularity
exactly where the breach occurred, the exact time when
the breach occurred and how long it is alleged that the
vehicle was parked before the parking charge was
allegedly incurred;

(e) The PoC do not state precisely how the sum claimed is
calculated, including the basis for any statutory
interest, damages, or other charges;

(f) The PoC do not state what proportion of the claim is
the parking charge and what proportion is damages;

(g) The PoC do not provide clarity on whether the
Defendant is sued as the driver or the keeper of the
vehicle, as the claimant cannot plead alternative causes
of action without specificity.

4. The Defendant submits that courts have previously
struck out similar claims of their own initiative for
failure to adequately comply with CPR 16.4(1)(a),
particularly where the Particulars of Claim failed to
specify the contractual terms relied upon or explain the
alleged breach with sufficient clarity. The Defendant
refers specifically to:

- Civil Enforcement Ltd v Chan (2023), Luton County Court,
HHJ Murch, ref: E7GM9W44

- CPMS Ltd v Akande (2024), Manchester County Court,
HHJ Evans, ref: K0DP5J30

In both cases, the claim was struck out due to identical
failures to comply with CPR 16.4(1)(a).

5. The Defendant invites the Court to strike out this
claim of its own initiative. The Defendant relies on
the judicial reasoning set out in Chan and Akande, as
well as other County Court cases involving identical
failures to adequately comply with CPR 16.4. In those
cases, the court further observed that, given the modest
sum claimed, requiring further case management steps would
be disproportionate and contrary to the overriding
objective. Accordingly, the judge struck out the claim
outright rather than permitting an amendment. The
Defendant proposes that the following Order be made:

Draft Order:

Of the Court's own initiative and upon reading the
particulars of claim and the defence.

AND the court being of the view that the particulars
of claim do not comply with CPR 16.4(1)(a) because:
(a) they do not set out the exact wording of the
clause (or clauses) of the terms and conditions of
the contract (or contracts) which is (or are) relied
on; and
(b) they do not adequately set out the reason (or
reasons) why the claimant asserts that the defendant
was in breach of contract.

AND the claimant could have complied with CPR
16.4(1)(a) had it served separate detailed particulars
of claim, as it could have done pursuant to CPR PD
7C.5.2(2), but chose not to do so.

AND upon the claim being for a very modest sum such
that the court considers it disproportionate and not
in accordance with the overriding objective to allot
to this case any further share of the court's
resources by ordering further particulars of claim
and a further defence, each followed by further
referrals to the judge for case management.

ORDER:
1. The claim is struck out.
2. Permission to either party to apply to set aside,
vary or stay this order by application on notice,
which must be filed at this Court not more than 5
days after service of this order, failing which no
such application may be made.
Title: Re: Horizon Parking - Court Papers received - Water Gardens Harlow
Post by: ParkingLobster72 on July 20, 2025, 09:35:13 pm
Hi,

Thanks for the quick reply.

It is for "Failure to pay for Parking", originally from Horizon, then passed to Debt Recovery Plus.

The incident was on 25/02/2024, the issue date on the claim is 07/07/2025.

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Title: Re: Horizon Parking - Court Papers received - Water Gardens Harlow
Post by: b789 on July 20, 2025, 08:57:12 pm
Please show us the N1SDT claim form with the Particulars of Claim (PoC). only redact the claim number, your personal info and the MCOL password. Leave everything else visible, especially all dates.

Who is acting for Horizon? What is the issue date of the claim? What is the claim for?
Title: Horizon Parking - Court Papers received - Water Gardens Harlow
Post by: ParkingLobster72 on July 20, 2025, 08:47:28 pm
Hi All,

I have been sent court papers for an unpaid PCN my ex got while using my car. He promised me he would deal with it, but we have gone our separate ways and I do not know where he is. I have had letters from Horizon Parking Limited but have not responded to any as I thought he was looking after this.

I have filled out the acknowledgement of service online and so now have 28 days to defend this claim.

Any and all advice would be much appreciated. This is the last thing I need thrown on my plate now.

I will take all relevant paperwork to the office tomorrow and scan it in.

I've read the "READ THIS FIRST" thread but I am feeling so very overwhelmed.

Please help me write a defence for this.

Thank you in advance  :)

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