Free Traffic Legal Advice

Live cases legal advice => Private parking tickets => Topic started by: SOT2025 on June 22, 2025, 11:13:53 pm

Title: Re: Smart Parking Limited DCB Legal
Post by: b789 on November 24, 2025, 12:38:38 pm
Just block their number. It is the precursor to their discontinuing the claim. They want to mug you into accepting a settlement offer. If you ignore them, they will capitulate and discontinue.
Title: Re: Smart Parking Limited DCB Legal
Post by: SOT2025 on November 24, 2025, 11:53:57 am
I won't, once again, thanks for the advice.
Title: Re: Smart Parking Limited DCB Legal
Post by: DWMB2 on November 24, 2025, 11:51:05 am
Do not contact them by phone under any circumstance.
Title: Re: Smart Parking Limited DCB Legal
Post by: SOT2025 on November 24, 2025, 11:48:25 am
Hi,
I have missed a call from DCB legal, they have left me a voicemail asking me to give them a call back. I was not sure if I should ring them or do I wait till the 4th of December for the outcome?
Thanks
Title: Re: Smart Parking Limited DCB Legal
Post by: b789 on November 19, 2025, 06:17:05 pm
The order will usually include somewhere in it that all documents that the parties are relying on must be submitted to the court no later than 14 days before the hearing. However, you will not need to do anything as they will discontinue just before the 4th December. Mark my words.
Title: Re: Smart Parking Limited DCB Legal
Post by: DWMB2 on November 19, 2025, 06:10:11 pm
Can you show us this notice, it usually also provides a deadline for the submission of witness statements etc.
Title: Re: Smart Parking Limited DCB Legal
Post by: SOT2025 on November 19, 2025, 06:08:29 pm
Hi,

I have received a letter titled 'Notice to Allocation to Small Claim Track (Hearing).' It states that unless the claimant does by 4.00 pm on 4 December 2025 pay the court the trial fee of £27.00 or file a properly completed application (ie one which provides all the required information in the manner requested) for help with fees, then the claim will be struck out with effect from 4 December without further order and, unless the court orders otherwise, you will also be liable for the costs which the defendant has incurred.

The attended claim will take place at 10.00 on the 15th December at my local court.

Is there anything that I need to do in the meantime or do I need to wait until 4th of December?

Thanks,
Title: Re: Smart Parking Limited DCB Legal
Post by: b789 on November 06, 2025, 07:56:23 pm
As expected. You are now waiting for the claim to be transferred to your local county court after which you will receive a "directions" order with some dates. Show that to us when you receive it.
Title: Re: Smart Parking Limited DCB Legal
Post by: SOT2025 on November 06, 2025, 01:08:19 pm
Hi,

I received the email below after my mediation.

Thank you for using the Small Claims Mediation Service today.

Although a settlement could not be reached on this occasion the parties are reminded that Court is considered a last resort and in which case both parties are encouraged to continue to communicate where possible in an attempt to resolve the claim, you may find that today's mediation gives you both a base upon which to build on.

If the parties can satisfactorily resolve the matter without the need of the Court, the Claimant should complete a notice of discontinuance using the appropriate form in the link and file it with the appropriate Court; N279 - w3 Notice of discontinuance (6.99) (publishing.service.gov.uk) or update Online Civil Money Claims through your account.

If not already done so. the claim will now be transferred out of our business centre to a court where standard directions will be given and you will be notified in writing of the next stages to follow. It is important that both parties follow these instructions and adhere to the timetable set down by the Court which will include a further court fee and a final hearing for determination of the matter. Further information can be found at; Make a court claim for money: What a court claim is - GOV.UK (www.gov.uk)

Many thanks for your participation in the Mediation.

I have received a letter stating that the case will be transferred to the county court in my area and the file will be referred to a procedural judge.  Please can you let me know the likelihood of actually having to attend court, or whether it is normally dismissed at this stage.

Thanks for your help.
Title: Re: Smart Parking Limited DCB Legal
Post by: jfollows on August 15, 2025, 08:05:27 pm
Quote
Having received your own N180 (make sure it is not simply a copy of the claimants N180), do not use the paper form. Ignore all the other forms that came with it. you can discard those. Download your own here and fill it in on your computer. You sign it by simply typing your full name in the signature box.

https://assets.publishing.service.gov.uk/media/673341e779e9143625613543/N180_1124.pdf

Here are the answers to some of the less obvious questions:

• The name of the court is "Civil National Business Centre".

• To be completed by "Your full name" and you are the "Defendant".

• C1: "YES"

• D1: "NO". Reason: "I wish to question the Claimant about their evidence at a hearing in person and to expose omissions and any misleading or incorrect evidence or assertions.
Given the Claimant is a firm who complete cut & paste parking case paperwork for a living, having this case heard solely on papers would appear to put the Claimant at an unfair advantage, especially as they would no doubt prefer the Defendant not to have the opportunity to expose the issues in the Claimants template submissions or speak as the only true witness to events in question.."

• F1: Whichever is your nearest county court. Use this to find it: https://www.find-court-tribunal.service.gov.uk/search-option

• F3: "1".

• Sign the form by simply typing your full name for the signature.

When you have completed the form, attach it to a single email addressed to both dq.cnbc@justice.gov.uk and info@dcblegal.co.uk and CC in yourself. Make sure that the claim number is in the subject field of the email.
If you had searched the forum for “N180”, as I did, you would have easily found this advice.
Title: Re: Smart Parking Limited DCB Legal
Post by: SOT2025 on August 15, 2025, 06:47:53 pm
Hi,

I have received a Notice of Proposed Allocation to the Small Claims Track. This includes a directions questionnaire (N180) which must be filed with the court office by the 29th of August. Could anyone please advise on how this should be completed and what to include when filling out the form?
Thanks
Title: Re: Smart Parking Limited DCB Legal
Post by: b789 on June 25, 2025, 10:38:07 am
Go buy a lottery ticket. You've dodged a CCJ in default.

Here is the defence and link to the draft order that goes with it. You only need to edit your name and the claim number. You sign the defence by typing your full name for the signature and date it. There is nothing to edit in the draft order.

When you're ready you combine both documents as a single PDF attachment and send as an attachment in an email to claimresponses.cnbc@justice.gov.uk and CC in yourself. The claim number must be in the email subject field and in the body of the email just put: "Please find attached the defence and draft order in the matter of Smart Parking Ltd v [your full name] Claim no.: [claim number]."

Quote
IN THE COUNTY COURT
Claim No: [Claim Number]

BETWEEN:

Smart Parking Ltd

Claimant

- and -

[Defendant's Full Name]


Defendant



DEFENCE

1. The Defendant denies the claim in its entirety. The Defendant asserts that there is no liability to the Claimant and that no debt is owed. The claim is without merit and does not adequately disclose any comprehensible cause of action.

2. There is a lack of precise detail in the Particulars of Claim (PoC) in respect of the factual and legal allegations made against the Defendant such that the PoC do not comply with CPR 16.4.

3. The Defendant is unable to plead properly to the PoC because:

(a) The contract referred to is not detailed or attached to the PoC in accordance with CPR PD 16(7.5);

(b) The PoC do not state the exact wording of the clause (or clauses) of the terms and conditions of the contract (or contracts) which is/are relied on;

(c) The PoC do not adequately set out the reason (or reasons) why the claimant asserts the defendant has breached the contract (or contracts)

(d) The PoC do not state with sufficient particularity exactly where the breach occurred, the exact time when the breach occurred and how long it is alleged that the vehicle was parked before the parking charge was allegedly incurred;

(e) The PoC do not state precisely how the sum claimed is calculated, including the basis for any statutory interest, damages, or other charges;

(f) The PoC do not state what proportion of the claim is the parking charge and what proportion is damages;

(g) The PoC do not provide clarity on whether the Defendant is sued as the driver or the keeper of the vehicle, as the claimant cannot plead alternative causes of action without specificity.

4. The Defendant attaches to this defence a copy of a draft order approved by a district judge at another court. The court struck out the claim of its own initiative after determining that the Particulars of Claim failed to comply with CPR 16.4. The judge noted that the claimant had failed to:

(i) Set out the exact wording of the clause (or clauses) of the terms and conditions relied upon;

(ii) Adequately explain the reasons why the defendant was allegedly in breach of contract;

(iii) Provide separate, detailed Particulars of Claim as permitted under CPR PD 7C.5.2(2).

(iv) The court further observed that, given the modest sum claimed, requiring further case management steps would be disproportionate and contrary to the overriding objective. Accordingly, the judge struck out the claim outright rather than permitting an amendment.

5. The Defendant submits that the same reasoning applies in this case and invites the court to adopt a similar approach by striking out the claim for the Claimant’s failure to comply with CPR 16.4.

Statement of truth

I believe that the facts stated in this Defence are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.

Signed:


Date:

Draft Order for the defence (https://www.dropbox.com/scl/fi/tcewefk7daozuje25chkl/Strikeout-order-v2.pdf?rlkey=wxnymo8mwcma2jj8xihjm7pdx&st=nbtf0cn6&dl=0)
Title: Re: Smart Parking Limited DCB Legal
Post by: SOT2025 on June 25, 2025, 10:05:49 am
Hi,

Thanks for your help. My AOS has been accepted and I have until the 2nd of July to write a defence. Is there any additional information that I need to include other than the above?
Title: Re: Smart Parking Limited DCB Legal
Post by: DWMB2 on June 23, 2025, 11:34:04 pm
Reply #4 from b789 sets out what you need to do, given the urgency in this case:

Unfortunately, you assumed wrong". Whilst it is highly likely they have already pressed the button to obtain a CCJ in default, you should log into the MCOL and submit the following brief defence, if it will allow you and it does not state that a judgment has already been made:

Quote
The Defendant denies the claim. 2. The Particulars of Claim fail to comply with CPR 16.4 and do not adequately disclose a cause of action. 3. They are vague, incoherent, and lack the necessary detail to enable a meaningful response. 4. The PoC do not specify the alleged contractual breach, the location, time, or duration of the incident. 5. They do not explain how the sum claimed has been calculated or what it comprises. 6. No contract is attached, no terms are quoted. 7. It is unclear whether the Defendant is pursued as the driver or the registered keeper. 8. The Claimant has not set out the legal basis for the claim with sufficient clarity or precision. 9. The Defendant is therefore unable to plead effectively and is placed at a disadvantage. 10. The claim discloses no reasonable grounds and should be struck out pursuant to CPR 3.4(2)(a) and/or summary judgment granted under CPR 24.2 as the claim has no real prospect of success and there is no other compelling reason for it to proceed.

this is just within the 1080 character limit imposed by this system. If it lets you submit it, then go and buy a lottery ticket.
Title: Re: Smart Parking Limited DCB Legal
Post by: SOT2025 on June 23, 2025, 11:06:03 pm
I have been able to submit the acknowledgement of service, please can you advise the next stage in this process and what I will have to do?
Title: Re: Smart Parking Limited DCB Legal
Post by: SOT2025 on June 23, 2025, 10:35:00 pm
I have tried this numerous time, however, it continues to state incorrect password.
I have created a government gateway account but it's not bringing up any details at all.
Any idea why this may be the case?
Title: Re: Smart Parking Limited DCB Legal
Post by: b789 on June 23, 2025, 10:29:59 am
It probably will. You're just doing it wrong. Do you have a Governtment Gateway access? You do it through that.

Follow the advice in this PDF for submitting an AoS. Just do the defence instead:

https://www.dropbox.com/s/xvqu3bask5m0zir/money-claim-online-How-to-Acknowledge.pdf?dl=0
Title: Re: Smart Parking Limited DCB Legal
Post by: SOT2025 on June 23, 2025, 10:18:45 am
The following errors have occurred:

Claim number or password is incorrect.

It won't allow me to log in using the details that they have given.
Title: Re: Smart Parking Limited DCB Legal
Post by: DWMB2 on June 23, 2025, 10:06:44 am
If it lets you submit it, then go and buy a lottery ticket.
And tell us what numbers you pick.

This may end up being a cautionary tale to thoroughly read all correspondence you receive. Generally, the guidance notes that accompany the claim form set out the deadlines for responding.
Title: Re: Smart Parking Limited DCB Legal
Post by: b789 on June 23, 2025, 10:01:37 am
Unfortunately, you assumed wrong". Whilst it is highly likely they have already pressed the button to obtain a CCJ in default, you should log into the MCOL and submit the following brief defence, if it will allow you and it does not state that a judgment has already been made:

Quote
The Defendant denies the claim. 2. The Particulars of Claim fail to comply with CPR 16.4 and do not adequately disclose a cause of action. 3. They are vague, incoherent, and lack the necessary detail to enable a meaningful response. 4. The PoC do not specify the alleged contractual breach, the location, time, or duration of the incident. 5. They do not explain how the sum claimed has been calculated or what it comprises. 6. No contract is attached, no terms are quoted. 7. It is unclear whether the Defendant is pursued as the driver or the registered keeper. 8. The Claimant has not set out the legal basis for the claim with sufficient clarity or precision. 9. The Defendant is therefore unable to plead effectively and is placed at a disadvantage. 10. The claim discloses no reasonable grounds and should be struck out pursuant to CPR 3.4(2)(a) and/or summary judgment granted under CPR 24.2 as the claim has no real prospect of success and there is no other compelling reason for it to proceed.

this is just within the 1080 character limit imposed by this system. If it lets you submit it, then go and buy a lottery ticket.
Title: Re: Smart Parking Limited DCB Legal
Post by: SOT2025 on June 23, 2025, 09:47:13 am
I have not submitted anything as I assumed that I had 28 days to respond.
Title: Re: Smart Parking Limited DCB Legal
Post by: b789 on June 23, 2025, 09:36:00 am
If the issue date of the claim form (which you have neglected to show us) was 28th May, you had until 4pm on Monday 16th June to submit your defence. Unless you submitted an Acknowledgement of Service (AoS) by that date, then that was it.

If you did submit an AoS (did you?), then you would have until 4pm on Monday 30th June to submit your defence.

So, have you submitted an AoS? If you have, tell us and I will be able to provide you with the defence that you should send.
Title: Re: Smart Parking Limited DCB Legal
Post by: jfollows on June 23, 2025, 08:14:34 am
Please read https://www.ftla.uk/private-parking-tickets/read-this-first-private-parking-charges-forum-guide/ and post all documentation sent and received, do not obscure dates, however you probably had letters from DCBL acting as debt collectors, they can be ignored. Anything from DCB Legal will be important.
Title: Smart Parking Limited DCB Legal
Post by: SOT2025 on June 22, 2025, 11:13:53 pm
I'm seeking advice regarding a parking charge notice that has escalated to legal proceedings. In December 2022, I parked my vehicle opposite a train station car park for approximately 15 minutes while waiting to collect someone. I was unaware that parking was prohibited in that location, and had I known, I would have found alternative parking arrangements.
Following this incident, I received multiple correspondence from DCB Legal demanding payment of a £170 parking charge. I believed this amount was disproportionate for such a brief parking duration and consequently did not respond to their letters.
However, I have now received formal legal documentation from Smart Parking LTD in the form of a claim form with an assigned claim number, requiring me to submit a defence within 28 days. This letter was issued on 28/05/2025 and I understand that I have 28 days to respond. I am uncertain about how to proceed and would appreciate hearing from anyone who has experienced a similar situation.
Could anyone advise on the appropriate course of action? I am particularly interested in understanding whether there are grounds for defence and what steps I should take to respond to this legal claim.
Thank you for any guidance you can provide.