Free Traffic Legal Advice

Live cases legal advice => Civil penalty charge notices (Councils, TFL and so on) => Topic started by: theeagleman on June 15, 2025, 05:29:38 pm

Title: Re: Blackwall Tunnel - Tfl - First time using
Post by: mickR on July 06, 2025, 03:05:21 pm
TfL accepted the Reps.

Did not ask to even pay the £4, which I did offer.  :)

can you post your reps.
Title: Re: Blackwall Tunnel - Tfl - First time using
Post by: Incandescent on June 26, 2025, 12:30:37 am
TfL accepted the Reps.

Did not ask to even pay the £4, which I did offer.  :)
You have done very well, congratulations !  I think the fact you set up an auto-pay account probably swung it, plus the new tolls on what was once toll-free.
Title: Re: Blackwall Tunnel - Tfl - First time using
Post by: theeagleman on June 26, 2025, 12:03:40 am
TfL accepted the Reps.

Did not ask to even pay the £4, which I did offer.  :)
Title: Re: Blackwall Tunnel - Tfl - First time using
Post by: theeagleman on June 17, 2025, 03:11:22 pm
Tried to pay within 3 days, but when going to set up the account (after 11pm) it kept timing out and by the time i set it up, it went over 3 days.

So after midnight, I could no longer pay for the day I went through  :(
Title: Re: Blackwall Tunnel - Tfl - First time using
Post by: stamfordman on June 16, 2025, 11:38:49 pm
Did you try and pay the charge within 3 days or were you setting up autopay in the hope it would pay a retrospective charge (it won't).
Title: Re: Blackwall Tunnel - Tfl - First time using
Post by: theeagleman on June 16, 2025, 11:20:12 am
Yes, the autopay account has been established.

Will stress the timing out and proof of trying to pay!

I assume there is not much to go on really is there?

I know in the early days, they exercised discretion, but not sure if they will now though.
Title: Re: Blackwall Tunnel - Tfl - First time using
Post by: Incandescent on June 15, 2025, 06:58:40 pm
First off, have you now established an autopay account ? If so then be sure to emphasise this when writing your reps. Also mention the website timing out. Be sure to mention that you are willing to pay the unpaid toll.
Title: Blackwall Tunnel - Tfl - First time using
Post by: theeagleman on June 15, 2025, 05:29:38 pm
Hello!

I have been struck with the Blackwall Tunnel PCN!

My first time using the tunnel.

Furthermore, I was actually going to pay, but as I was setting up the account late at night, the website kept timing out (which I did not take screenshots for).

I set up the autopay service, but they sent the validation email well after midnight, so I missed the cut off.

(https://i.ibb.co/m5Gbpvxv/PCN.jpg)

Is there anything (besides asking poliltely and showing attempt to pay by way of their own automated emails) that could be done?

Thanks!