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Live cases legal advice => Civil penalty charge notices (Councils, TFL and so on) => Topic started by: levrone93 on June 10, 2025, 08:03:17 pm

Title: Re: PCN given when i paid on the app. Bedford, Grafton Road. Residential street, pay and display.
Post by: stamfordman on June 10, 2025, 10:02:32 pm

If the 10-12 session was the first and everything else is in order then it looks like this is an error by the CEO, or maybe there was a glitch with PayByPhone showing on the handheld.

Not sure about taking out subsequent sessions - often signs 'no return in 1/2 hours' but not here.

Title: PCN given when i paid on the app. Bedford, Grafton Road. Residential street, pay and display.
Post by: levrone93 on June 10, 2025, 08:03:17 pm

Hi

Spent the weekend in Bedford and parked my car on a residential street where you can park with a permit or there is a machine for pay and display. This machine shows that you can pay with an app so i downloaded it, picked the code shown in the machine, confirmed it was the right street and paid for 2 hours. From 10am till 12pm.

When i got to the car i had a pcn saying that i didnt have a pay and display ticket or a parking permit. Car observed from 11.50 to 11.55.

https://imgur.com/a/K7wOmHh

When i paid on the app, i received an email with parking receipt:

Transaction ID: 2025611514

Location: 811208
License: J77CXA

Description: Grafton RD

Start parking: 2025/05/30 10:01AM
Stop parking: 2025/05/30 12:01PM

Cost: £2.30 including service charge


These are the pictures added as evidence on the Bedford Council website:

https://imgur.com/a/ckyH3v9

They actually added 2 more, total of 6, but they were only the interior of the car showing there is no ticket or permit.

Also, i should say that even though the sign says max stay 2 hours, i stayed most of the day and i would renew the ticket every 2 hours. Might be or not relevant.

I have already appealed it the same day i had it (maybe a mistake?), showing them the same receipt i just showed on here but i still didnt have any replies when it says they will sent an email within 10 days.

I only have 3 days left to pay £35 or else will be £70. Is there any point waiting for their reply given this information or is it unlikely i will successfully appeal it?


I hope ive given all the information necessary for someone to be able to help me.

Thanks in advance.