Free Traffic Legal Advice

Live cases legal advice => Private parking tickets => Topic started by: NotSoFine on June 10, 2025, 04:11:45 pm

Title: Re: Did not receive fine - possibly incomplete address??
Post by: NotSoFine on June 12, 2025, 11:38:45 am
Final outcome - they have dropped the case against me. They say “
I have discovered that a Notice to Hirer was sent but looking at the address on it, we accept it may not have been received by you.”
Thanks for the support here. Very pleased with the swift outcome
Title: Re: Did not receive fine - possibly incomplete address??
Post by: NotSoFine on June 11, 2025, 11:30:06 am
Although thinking about it, Lex delivered my car to me so obviously they do have my address!
Azure have just emailed and offered to accept £60
Still intrigued as to where the original correspondence was sent though
Title: Re: Did not receive fine - possibly incomplete address??
Post by: DWMB2 on June 11, 2025, 11:12:58 am
Quote from: NotSoFine on June 11, 2025, 11:07:01 am
I’d suggest it’s on Lex to ensure they have a valid adddess for me. For a variety of reasons.
Whether or not it's Lex's responsibility, some pragmatism might be in order here. Them holding the wrong postal address for you could cause all sorts of hassle for you, not necessarily with this case, but in the future.
Title: Re: Did not receive fine - possibly incomplete address??
Post by: NotSoFine on June 11, 2025, 11:07:01 am
I’d suggest it’s on Lex to ensure they have a valid adddess for me. For a variety of reasons.
But it may become clear either way once Azure respond to my request 👍🏼
Title: Re: Did not receive fine - possibly incomplete address??
Post by: b789 on June 11, 2025, 11:03:48 am
Then you need to verify with Lex what address they hold for you.
Title: Re: Did not receive fine - possibly incomplete address??
Post by: NotSoFine on June 10, 2025, 07:58:59 pm
Thank you for the response. The original copy (addressed to Lex) was only emailed to me rather than through the post so I’ve no idea what postal address they hold for me!?!
I will copy the email you have attached. Thanks so much
Title: Re: Did not receive fine - possibly incomplete address??
Post by: b789 on June 10, 2025, 05:37:48 pm
Did the lease company pass on your correct details as the Hirer of the vehicle? They obviously sent you a copy of the Notice to Keeper (NtK) to your correct address.

No "fine" has been issued to anyone. What has been sent to the lease company is a speculative invoice for an alleged breach of contract by the unknown driver by an unregulated private parking company. If you can find the word "fine" anywhere on that invoice, I'll give you £100 for each occurrence.

DO NOT botch this by blabbing the identity of the driver. ONLY the driver is liable and they have NO IDEA who the driver is, unless you plan it to them, inadvertently of otherwise!!!!

I would advise you to email the DPO of Azure Parking and tell them that you have not yet received a Notice to Hirer (NtH). However, they have apparently instructed their useless debt recovery company to chase you, the Hirer. Use the following:

Quote
Subject: Data Rectification Notice and Request for Evidence of Notice to Hirer

Dear Data Protection Officer,

I am writing regarding a recent letter I received from your debt collection agent, ZZPS Ltd, addressed to me as the Hirer of a vehicle leased via Lex Autolease. The letter refers to an alleged parking contravention but was issued to an incomplete and unserviceable address (missing the town, county, and postcode).

As the Hirer, I have not received a Notice to Hirer (NtH) from Azure Parking in accordance with the Protection of Freedoms Act 2012, Schedule 4, Paragraphs 13 and 14. Despite this, it appears that my personal data has been shared with a third-party debt collection agency without proper service or liability being established.

Accordingly, please treat this as:

1. A formal Subject Access Request (SAR) under Article 15 UK GDPR. Please provide:

• A copy of any Notice to Hirer issued in my name.
• The full address to which it was sent.
• A copy of the transfer of liability request and response from the lease company.
• All data you hold about me, including correspondence, notes, and third-party communications.

2. A data rectification notice under Article 16 UK GDPR.

You must immediately update your records to reflect my correct full address for service, as used by the lease company. Please confirm that you have:

• Corrected your records accordingly.
• Erased any incomplete or incorrect address data.
• Notified any third parties (including ZZPS Ltd) to whom inaccurate data was disclosed, pursuant to Article 19 UK GDPR.

If no Notice to Hirer was ever issued or if it was issued to an incorrect or incomplete address, then no liability has been lawfully transferred. Please confirm this either way in your response.

I reserve all rights and will consider escalation to the DVLA and the Information Commissioner’s Office (ICO) if this matter is not resolved satisfactorily.

Yours faithfully,

[Full Name]
[Correct Address]
[Email address]
[Optional: Date of alleged incident / reference number]
Title: Did not receive fine - possibly incomplete address??
Post by: NotSoFine on June 10, 2025, 04:11:45 pm
Afternoon, I wonder if anyone has come across this before.
I lease my car through Lex. Back in April they forwarded me the attached fine and instructed me not to act on it and I should await the re-issued motoring offence in my name. I did not receive anything, followed up with Lex as I was concerned about mounting fines etc and they again advised I did nothing but wait for something in my name.

Today I received a letter from ZZPS where the fine to pay is now £170.
The only thing I notice is that the letter from ZZPS only has my name and first line of address. No town/city, county or post code. I wonder if the parking company also only have a partial address and hence I never received the fine??

Do I have any comeback on this? I have emailed office@azure.co.uk showing them a photo of the letter from ZZPS with the partial address but obviously I have no evidence that they have the same issue with my address. Does anyone know if I can see evidence of the address they sent the original fine to?
Thanks

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