Free Traffic Legal Advice

Live cases legal advice => Private parking tickets => Topic started by: SpecialKiD on May 24, 2025, 03:09:12 pm

Title: Re: Letter of Claim dcbLegal
Post by: jfollows on May 17, 2026, 10:55:44 am
DCB Legal are solicitors, who were working for CEL.

It appears that CEL has dropped DCB Legal and has taken up the action itself.
Title: Re: Letter of Claim dcbLegal
Post by: SpecialKiD on May 17, 2026, 10:40:08 am
So I found my old letters from DCB Legal and its the same dates and References. This means they transferd/sold debt to Civil Enforcement?
Title: Re: Letter of Claim dcbLegal
Post by: jfollows on May 05, 2026, 09:49:41 am
Continue here if it’s the one case.

For some reason, CEL seems to have dropped DCB Legal and issued a new Letter of Claim themselves.

You can either modify the response you originally sent DCB Legal, or you reply more simply along the lines of https://www.justice.gov.uk/courts/procedure-rules/civil/rules/pd_pre-action_conduct#6.1
Quote
The reply should include confirmation as to whether the claim is accepted and, if it is not accepted, the reasons why, together with an explanation as to which facts and parts of the claim are disputed
Title: Re: Letter of Claim dcbLegal
Post by: SpecialKiD on May 05, 2026, 09:26:50 am
Surely you are mixing up two different PCNs on one thread? Your thread is to discuss the letter you received from DCB Legal last year. If this latest letter is for a different PCN, please start a new thread for it, post the PCN and letter also.
Can it be that they passed it on Civil Enforcement? is the same carpark same date and place and I haven’t heard from DCB Legal in a long time
Should I make a new post or its ok if I continue here?
Title: Re: Letter of Claim dcbLegal
Post by: SpecialKiD on May 01, 2026, 03:16:52 pm
https://ibb.co/KxjHnXYD (https://ibb.co/KxjHnXYD)https://ibb.co/yKvC2bs (https://ibb.co/yKvC2bs)
I'm not mixing up the different PCN's they might have pass it to this firm?
Title: Re: Letter of Claim dcbLegal
Post by: jfollows on May 01, 2026, 10:58:14 am
Surely you are mixing up two different PCNs on one thread? Your thread is to discuss the letter you received from DCB Legal last year. If this latest letter is for a different PCN, please start a new thread for it, post the PCN and letter also.
Title: Re: Letter of Claim dcbLegal
Post by: jfollows on May 01, 2026, 10:51:44 am
Read https://www.ftla.uk/private-parking-tickets/read-this-first-private-parking-charges-forum-guide/ and then post the letter please.
You should write to their data protection officer instructing them to update your address for service with your new address.
Title: Re: Letter of Claim dcbLegal
Post by: SpecialKiD on May 01, 2026, 10:48:17 am
Hi, yesterday I recived a letter with a reply form, should I reply to them? Also moving house next month should I give them my new adress? i dident know how to upload the picture so I used a image to text converter Sorry for the long read and Thank You for anyone replaying
P CIVIL ENFORCEMENT
Online Payment (24 hours)
www.ce-service.co.uk
Scan to
Pay
NAT/03709867/001711
E
23 April 2026
Vehicle Registration
PCN Reference
Date of incident
Amount Outstanding
Site Details
Dear Sir/Madam,
LETTER BEFORE ACTION - CLAIM FOR DEBT UNPAID PARKING CHARGE NOTICE (PCN)
5 AUGUST 2024
£ 170.00
KFC NEWARK, LINCOLN RD, ROMAN WAY
This letter is being sent to you in relation to the above detailed Parking Charge (PCN), which remains outstanding. The charge includes a reasonable sum to cover the charges we have incurred, and the time and resources spent in attempting to recover the debt. We are writing to you at this address in accordance with the Pre-action Protocol for Debt Claims ('PAP') contained in the Civil Procedure Rules (CPR) and, in circumstances where you have not responded to any previous correspondence, pursuant to a trace of your most recent address, or where we have been notified that you have moved address from the address which was originally provided by the DVLA. As detailed above, the PCN has not been paid (either in whole or in part*), and it is our position that you are liable for payment of the outstanding PCN sum and any additional debt recovery fees. The PCN was issued for a breach of the terms and conditions of parking at the relevant premises as set out in detail on the PCN itself.
Payment can be made at www.ce-service.co.uk or by scanning the payment QR code at the top of this letter. We also refer you to paragraph 4 of the PAP, which requires you to respond to this letter, completing the enclosed Reply Form within 30 days of the date of this letter. If you do not pay or respond within 30 days of the date of the letter, we will commence proceedings against you to recover the unpaid debt, which may lead to a Court Judgment against you requiring you to pay the sum owing. If a Judgment is obtained it will adversely affect your credit rating and could affect your ability to obtain credit in future. If you are in financial difficulty or need debt advice, you can obtain free, impartial and non-judgemental advice from organisations such as Citizens Advice, Step Change Debt Charity, National Debt Line, Advice UK and Christians Against Poverty. Details are available on the enclosed information sheet. (continued over)
If you ignore this letter, proceedings will be issued against you and may increase your liability for costs.
3709867/1711/1/8/27361/30944
Yours faithfully,
Legal Team
Civil Enforcement Limited
(*in circumstances where you previously agreed to pay the PCN but did not make payment in full, you have breached that agreement to pay the PCN and are now liable for payment the full sum outstanding).
CIVIL
P
ENFORCEMENT
BPA
MEMBER OF THE
BRITISH PARKING ASSOCIATION
OVER
OFLA
OFER
ATO
Civil Enforcement Limited operates in accordance with the British Parking Association Code of Practice/single sector Code. Registered Office: Civil Enforcement Limited, Horton House, Exchange Flags, Liverpool, L2 3PF. Company Registration Number 05645677. Registered in England


REPLY FORM
YOU HAVE 30 DAYS FROM THE DATE AT THE TOP OF THE ENCLOSED LETTER TO FILL IN AND RETURN THIS FORM.
IF YOU DON'T, IT COULD RESULT IN COURT PROCEEDINGS.
If you have any questions or would like to discuss the debt, please call the business that sent you this form as soon as possible.
Full name:
Address and postcode:
Contact telephone numbers:
Email address:
PCN reference:
SECTION 1: Do you owe the debt?
Fill in one of the boxes in this section. Use more pages if you need to. It is recommended that you get debt advice if you have any doubt about whether you owe the debt and whether you can pay it now, or if you want advice on any rights and protections you may have.
Box G below asks about debt advice.
BOX A
I agree I owe the debt.
Tick this box if you agree you owe the debt and agree the amount of the debt is correct.
IF YOU WILL PAY THE DEBT, GO TO SECTION 2.
IF YOU NEED DEBT OR LEGAL ADVICE, GO TO SECTION 3.
BOX B
I owe some of the debt, but not all of it.
Tick this box if you agree you owe some of the debt, but not all of it, for example if you think too much interest has been added or you haven't been credited for payments you made in the past.
The amount of debt I owe to you is £.......
Say how much you think you owe.
I don't owe any more than this because
Explain on a separate piece of paper why you don't owe all of the debt. Give as much detail as possible and provide copies of any supporting documents.
IF YOU WILL PAY THE PART OF THE DEBT YOU OWE, GO TO SECTION 2. IF YOU NEED
DEBT OR LEGAL ADVICE, GO TO SECTION 3.
OTHERWISE, GO TO SECTION 4. The form is much longer I just conveted the first page
Title: Re: Letter of Claim dcbLegal
Post by: SpecialKiD on August 13, 2025, 02:41:55 pm
Ok thank you,  I'll keep you guys updated and thanks everyone for your help
Title: Re: Letter of Claim dcbLegal
Post by: b789 on August 13, 2025, 02:36:08 pm
What you've received is all boilerplate stuff from DCB Legal. They will keep on offering lower amounts to settle. Just ignore them and eventually they will give up and discontinue, just before they have to pay the £27 trial fee.
Title: Re: Letter of Claim dcbLegal
Post by: SpecialKiD on August 13, 2025, 01:54:38 pm
so I just send an email with my "most up to date" email adress and I tell them that I'm waiting for the cort Invitation?
Title: Re: Letter of Claim dcbLegal
Post by: jfollows on August 13, 2025, 01:47:55 pm
Ignore my post rating!
So looks like I'm going to court then? what I have to do?
No, you’re not going to court.
You need, however, to follow the process as if you were going to court. DCB Legal will, eventually, discontinue rather than pay the court fee and pay someone to turn up in court in person. Just keep us informed and you’ll get advice here.
Title: Re: Letter of Claim dcbLegal
Post by: SpecialKiD on August 13, 2025, 01:43:09 pm
So looks like I'm going to court then? what I have to do?
Title: Re: Letter of Claim dcbLegal
Post by: jfollows on August 13, 2025, 01:40:31 pm
Yes, although they will get a phone number from you from your N180 which you’ll send to the court but copy them on later, so don’t get bothered about it.
Title: Re: Letter of Claim dcbLegal
Post by: SpecialKiD on August 13, 2025, 01:28:51 pm
missing part of the screen shot
Title: Re: Letter of Claim dcbLegal
Post by: SpecialKiD on August 13, 2025, 01:25:44 pm
Just got an update . They also asking again for my most update contact details , I should give them again only my email address right?
Title: Re: Letter of Claim dcbLegal
Post by: b789 on June 25, 2025, 11:41:08 am
What gives you that idea? It is simply on hold whilst they liaise with their client. Wait for their response and the eventual Claim to arrive.
Title: Re: Letter of Claim dcbLegal
Post by: SpecialKiD on June 25, 2025, 11:32:30 am
hi,does this mean that maybe I'm done with them?

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Title: Re: Letter of Claim dcbLegal
Post by: SpecialKiD on June 10, 2025, 06:09:15 pm
oky. thank you and I'll keep the post updated 😇
Title: Re: Letter of Claim dcbLegal
Post by: b789 on June 10, 2025, 05:54:28 pm
They are just doing what they must for GDPR. No reason not to give them that. Don't give them your phone number though. Just postal and email address.
Title: Re: Letter of Claim dcbLegal
Post by: SpecialKiD on June 10, 2025, 05:34:29 pm
Why wouldn't you want to confirm your identity with them?
I'm happy to do that I was just thinking that they should already have my details?
Title: Re: Letter of Claim dcbLegal
Post by: b789 on June 10, 2025, 05:18:33 pm
Why wouldn't you want to confirm your identity with them?
Title: Re: Letter of Claim dcbLegal
Post by: SpecialKiD on June 10, 2025, 03:51:13 pm
So this is the reply I got. should I answer with the details?

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Title: Re: Letter of Claim dcbLegal
Post by: SpecialKiD on May 24, 2025, 11:55:18 pm
I just finished sending off the email to them and thank you for taking time to help me out,  I contacted them but I can't find the email I sent them(or maybe im just hallucinating and i just wanted to send the email i dont know because was a long time ago and i forgot )anyway if I sent that email I never confirmed that I was the driver etc, I told them only to contact me again only if they intend to take me to court or something along those lines. I doubt myself now because I always keep my emails and I can't find this alleged sent email anywhere :(
Title: Re: Letter of Claim dcbLegal
Post by: b789 on May 24, 2025, 10:42:09 pm
Have you made any appeals up to this point? CEL PCNs are usually not fully compliant with all the requirements of PoFA 2012 and so you can inform them that the Keeper cannot be liable and there is no legal obligation on the Keeper to identify the driver.

The first thing you do is respond to the Letter of Claim (LoC) by email to info@dcblegal.co.uk and CC in yourself with the following:

Quote
Dear Sirs,

Your Letter Before Claim contains insufficient detail of the claim and fails to provide copies of evidence your client places reliance upon and thus is in complete contravention of the Pre-Action Protocol for Debt Claims.

I am the registered keeper of the vehicle. I am not obliged to identify the driver and I decline to do so. As there is no legal presumption that the keeper of a vehicle was its driver on any particular occasion, your client cannot pursue me as driver as per VCS v Edward (2023) [H0KF6C9C] (https://www.dropbox.com/scl/fi/yvxek3kfwtb3qent3lj6y/VCS-Limited-v-Ian-Mark-Edward-H0KF6C9C.pdf?rlkey=niecohfdtj1n1ysh5prbsp52p&e=1&dl=0).

I deny any liability and will defend any claim vigorously and, if necessary, seek costs in relation to your client’s unreasonable and vexatious conduct under Part 27.14(2)(g)

Because your letter lacks specificity and breaches the requirements of the Pre-Action Protocol for Debt Claims (paragraphs 3.1(a)-(d), 5.1 and 5.2) as well as the Practice Direction - Pre-Action Conduct (paragraphs 6(a) and 6(c)), you must treat this letter as a formal request for all of the documents/information that the protocol now requires your client to provide. Your client must not issue proceedings without complying with that protocol.

As solicitors you must surely be familiar with the requirements of both the Practice Direction and the Pre-Action Protocol for debt claims and your client, as a serial litigator of debt claims, should likewise be aware of them. As you (and your client) must know, the Practice Direction and Protocol bind all potential litigants, whatever the size or type of the claim. Its express purpose is to assist parties in understanding the claim and their respective positions in relation to it, to enable parties to take stock of their positions and to negotiate a settlement, or at least narrow the issues, without incurring the costs of court proceedings or using up valuable court time. It is embarrassing that a firm of Solicitors are sending a consumer a vague and un-evidenced 'Letter of Claim' in complete ignorance of the pre-existing Practice Direction and the Pre-Action Protocol.

I confirm that, once I am in receipt of a Letter Before Claim that complies with the requirements of para 3.1 (a) of the Pre-Action Protocol, I shall then seek advice and submit a formal response within 30 days, as required by the Protocol. Thus, I require your client to comply with its obligations by sending me the following information/documents:

1. An explanation of the cause of action
2. whether they are pursuing me as driver or keeper
3. whether they are relying on the provisions of Schedule 4 of POFA 2012
4. what the details of the claim are; for how long it is claimed the vehicle was parked, how the monies being claimed arose and have been calculated
5. Is the claim for a contractual breach? If so, what is the date of the agreement? The names of the parties to it and provide to me a copy of that contract.
6. If the claim is for a contractual breach, photographs showing the vehicle was parked in contravention of said contract.
7. Is the claim for trespass? If so, provide details.
8. Provide me a copy of the contract with the landowner under which they assert authority to bring the claim, as required by the BPA/IPC Private Parking Single Code of Practice (PPSCoP).
9. a plan showing where any signs were displayed
10. Photographs of the signs displayed (size of sign, size of font, height at which displayed) at the time of any alleged contravention.
11. Provide details of the original charge, and detail any interest and administrative or other charges added
12. Am I to understand that the additional £70 represents what is dressed up as a 'Debt Recovery' fee, and if so, is this nett or inclusive of VAT? If the latter, would you kindly explain why I am being asked to pay the operator’s VAT?
13. With regard to the principal alleged PCN sum: Is this damages, or will it be pleaded as consideration for parking?

I am clearly entitled to this information under paragraphs 6(a) and 6(c) of the Practice Direction. I also need it in order to comply with my own obligations under paragraph 6(b).

If your client does not provide me with this information then I put you on notice that I will be relying on the cases of Webb Resolutions Ltd v Waller Needham & Green [2012] EWHC 3529 (Ch), Daejan Investments Limited v The Park West Club Limited (Part 20) Buxton Associates [2003] EWHC 2872, Charles Church Developments Ltd v Stent Foundations Limited & Peter Dann Limited [2007] EWHC 855 in asking the court to impose sanctions on your client and to order a stay of the proceedings, pursuant to paragraphs 13, 15(b) and (c) and 16 of the Practice Direction, as referred to in paragraph 7.2 of the Protocol.

Until your client has complied with its obligations and provided this information, I am unable to respond properly to the alleged claim and to consider my position in relation to it, and it is entirely premature (and a waste of costs and court time) for your client to issue proceedings. Should your client do so, then I will seek an immediate stay pursuant to paragraph 15(b) of the Practice Direction and an order that this information is provided.

Yours faithfully,

[Your name]
Title: Re: Letter of Claim dcbLegal
Post by: SpecialKiD on May 24, 2025, 03:59:06 pm
Yes sorry my mistake, Im just desperate for help as I have lots of family problems and I'm sleep depraved as I work nights shift and I barely sleep a couple of hours a day and this is the least problems I need at the moment.  my sincere apologies I rushed into making this post
Title: Re: Letter of Claim dcbLegal
Post by: DWMB2 on May 24, 2025, 03:52:25 pm
Quote
I never used a forum before and I could/can't figure out if I can upload more the one pic,
If you read the 'Read This First' post it tells you how to use a third party site to upload images.
Title: Re: Letter of Claim dcbLegal
Post by: SpecialKiD on May 24, 2025, 03:48:39 pm
sorry I never used a forum before and I could/can't figure out if I can upload more the one pic, anyway these are the letters I have

[attachment deleted by admin]
Title: Re: Letter of Claim dcbLegal
Post by: SpecialKiD on May 24, 2025, 03:42:09 pm
Read https://www.ftla.uk/private-parking-tickets/read-this-first-private-parking-charges-forum-guide/ and post appropriate documentation as requested, otherwise we’re guessing. What did you do? When did you receive a Notice to Keeper? Can you share it with us?

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Title: Re: Letter of Claim dcbLegal
Post by: jfollows on May 24, 2025, 03:27:19 pm
Read https://www.ftla.uk/private-parking-tickets/read-this-first-private-parking-charges-forum-guide/ and post appropriate documentation as requested, otherwise we’re guessing. What did you do? When did you receive a Notice to Keeper? Can you share it with us?
Title: Letter of Claim dcbLegal
Post by: SpecialKiD on May 24, 2025, 03:09:12 pm
Hi beautiful people,  I just recived this letter from dcblegal , what should I do?

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