Free Traffic Legal Advice

Live cases legal advice => Private parking tickets => Topic started by: anthomy93 on May 12, 2025, 03:22:02 pm

Title: Re: Parkingeye - Clacton-on-sea - accidentally selected wrong car when paying for parking
Post by: jfollows on May 12, 2025, 05:37:57 pm

One option to consider is to appeal on the basis of a “keying error”, providing the details of the wrong car’s registration for which you paid, and they should settle for £20 in administration costs.

Read the code of practice linked to from https://www.ftla.uk/private-parking-tickets/read-this-first-private-parking-charges-forum-guide/

Title: Parkingeye - Clacton-on-sea - accidentally selected wrong car when paying for parking
Post by: anthomy93 on May 12, 2025, 03:22:02 pm

Hi,

I have received PCN for not paying for carpark, however I have paid for 2 hours on 'pay-by-phone' app but selected the wrong car.

Paid for 16:19 - 18:19

Time in carpark: 1h 26mins

Arrival time: 16:18
Departure time: 17:45

Clearly can see that I have paid 1 minute after arriving.

Appeal procedure states that if appeal is submitted, the discount rate is void and have to pay original amount of £100 instead of £60.

Is it worth to challenge this honest mistake or paying it at discounted rate?

thank you for your help!

(https://i.imgur.com/5GV8S2H.jpeg)

(https://i.imgur.com/ZaYWXRb.jpeg)

(https://i.imgur.com/RNSYzXU.jpeg)