Free Traffic Legal Advice
Live cases legal advice => Private parking tickets => Topic started by: katmatt on April 22, 2025, 01:43:54 pm
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Could you repost the original NtK since the previous link as expired?
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Took them nearly a year to get bored and send me a LoC, appreciate any feedback or response as to next steps here :)
https://ibb.co/0j7CgSJp
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You've got the process the wrong way round. They send it to debt collectors first - if you don't pay up, the debt collectors eventually get bored and hand it back to Euro Car Parks, who then engage DCB Legal to kick off the legal process. It is at this point a LoC will arrive. Ignore the debt collectors.
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I didn't receive a LoC instead they just sent it straight to debt collection it seems, unless i'm misunderstanding the letter.
https://imgur.com/a/TR7NLsZ
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It's up to you whether you bother with a POPLA appeal. In this case, I wouldn't bother and justly the process drag on to the inevitable Letter of Claim (LoC), N1SDT Claim Form and, if you follow all the advice, an eventual strike out or discontinuation.
Come back when you receive an LoC from DCB Legal and we will advise on the response.
Others may suggest you try POPLA, for what it's worth. I'll leave it to them to provide advice and suggestions for that.
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This slipped my mind and I've yet to submit an appeal, is there any advise based on their response?
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Please start your own thread, mintnorio20, we cant cope with multiple cases on one thread. You will then get advice on the new thread.
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Hey katmatt,
Any update on this? I've got the same PCN and wrote a similar response and they rejected my appeal too.
I'm not sure what to do next at this stage, either escalate to POPLA or just sit and wait?
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There's been a response, it was rejected unsurprisingly
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Date: 12/05/2025
Our Ref: XXXX
Unique POPLA Verification Code: XXXXX
Dear Mr XXXX,
Thank you for your letter of appeal. The details of the Parking Charge Notice are as follows:
Parking Charge Notice Number: XXXX
Date of Issue: 06/04/2025
Vehicle Registration Mark: XXXX
Time of Issue: 10:37:15
The Site: Shoreditch High Street - London
Breach of Terms and Conditions:
No valid pay and display/permit was purchased
Having carefully considered the supporting evidence provided by you, Euro Car Parks (ECP) have decided to reject your appeal for the following reasons:
The Site is operated by Automatic Number Plate Recognition (ANPR) system. ANPR cameras have captured an image of the vehicle registration mark LL13RNA entering and leaving The Site and calculated the duration of stay.
When purchasing a pay and display ticket or mobile payment session, payment is required for the full duration of your stay and for the full and correct vehicle registration mark. Signage at the site clearly details the terms and conditions that you must adhere to.
After checking the providers mobile payment and/or pay and display machine audit reports for your stay there are no transactions for the vehicle registration mark.
Euro Car Parks do not need to provide evidence of who was driving the vehicle, it is the registered keepers responsibility to inform of the full name and address within 28 days beginning with the day after the notice was given. If the full amount remains unpaid, under Schedule 4 of the Protection of Freedoms Act 2012 (the Act), Euro Car Parks have the right subject of the Act to recover from the keeper of the vehicle at the time it was parked so much of that amount which remains unpaid, therefore, the notice was issued correctly and remains payable.
if you were not the driveR, please provide a UK serviceable address with full name of the driver to col@eurocarparks.com , in order to process a change of liability on your behalf. If such information will not be provided, the notice will remain payable with you as Registered Keeper.
C1 MB
Any form of parking ticket or notice is issued under the law of trespass and Contract Law. A driver who is invited (or chooses) to park on private land and use the car parking facilities and pays a fee/s does so under a contract (signage) with the car park operator. The parking contract sets out the terms that apply to the parking service, including the price.
The contract (signage) clearly states the extra charges are that the driver will incur and have to pay if they decide to break the contract terms − for example, by parking longer than the time paid for or exceeding the maximum time limit applicable.
The parking charge notice has been issued correctly and remains payable.
Please use one of the following options below to make payment for the amount of £60.00: 1. Online: By visiting https://www.eurocarparks.com/pay-a-parking-charge/
1. Phone: Use the automated telephone service 0203 553 4559.
2. Post: Make your cheque payable to Euro Car Parks Limited (include a £2.50 handling charge for cheque processing) and post to Euro Car Parks Ltd, 30 Dorset Square, London, NW1 6QJ, quoting the PCN number on the reverse of the cheque.
The parking charge notice will be held for 14 days from the date of this letter to allow time to make payment.
You have now reached the end of our internal appeals procedure.
You can make an appeal to the Independent Appeals Service, POPLA (Parking on Private Land Appeals) using the unique POPLA Reference code provided above. Please note, should you decide to appeal to POPLA, or if you appeal to POPLA and your appeal is subsequently rejected, the option to pay the discounted amount will no longer be available and the Full Amount of the PCN will be due.
Please note - if the parking charge notice was issued in Scotland and or Northern Ireland, only The Driver can appeal to POPLA.
If you decide to appeal to POPLA, you will need to visit the website, www.popla.co.uk where further details of how to appeal (either online or by downloading the relevant forms) can be found. If the driver is unable to access the website, please use the contact us page at
https://www.popla.co.uk/contact. Please ensure that the POPLA Reference Number as noted above is quoted on all correspondence to POPLA. You have 28 days from the date of this letter to submit an appeal to POPLA. If you appeal to POPLA, the parking charge notice will be placed on hold.
Appeals may not be accepted if payment is made against the Parking Charge Notice, including any appeals logged via POPLA.
If you choose to ignore this letter, we will seek to recover the outstanding amount owed to us through the debt recovery process and procedure, this may lead to court action against you.
By law, we are also required to inform you that the Ombudsman Services (www.ombudsman services.org) provides an alternative dispute resolution service that would be able to assist with your appeal. Please note, we have not chosen to participate in their dispute resolution service and as such, should you wish to appeal then you must do so to POPLA, as detailed above.
Yours sincerely
PCN Coordinator
Parking Charge Notice Department
C1 MB
And attached was this image
https://imgur.com/a/oNrnJUs
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Appreciate the quick response, I've appealed annoyingly their appeal website only allows for around ~100 words, so I had to attach a document with the full response and I just appealed with
"Please see attachment."
I'm sure they'll work it out! ;)
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Easy one to deal with
as long as the unknown drivers identity is not revealed. There is no legal obligation on the known keeper (the recipient of the Notice to Keeper (NtK)) to reveal the identity of the unknown driver and no inference or assumptions can be made.
The NtK is not compliant with all the requirements of PoFA which means that if the unknown driver is not identified, they cannot transfer liability for the charge from the unknown driver to the known keeper.
Use the following as your appeal. No need to embellish or remove anything from it:
I am the keeper of the vehicle and I dispute your 'parking charge'. I deny any liability or contractual agreement and I will be making a complaint about your predatory conduct to your client landowner.
As your Notice to Keeper (NtK) does not fully comply with ALL the requirements of PoFA 2012, you are unable to hold the keeper of the vehicle liable for the charge. Partial or even substantial compliance is not sufficient. There will be no admission as to who was driving and no inference or assumptions can be drawn. ECP has relied on contract law allegations of breach against the driver only.
The registered keeper cannot be presumed or inferred to have been the driver, nor pursued under some twisted interpretation of the law of agency. Your NtK can only hold the driver liable. ECP have no hope at POPLA, so you are urged to save us both a complete waste of time and cancel the PCN.
When they reject the appeal, come back and we'll advise further.
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Hi all,
I received a notice to keeper this morning as the driver of my vehicle briefly parked in a euro car park on Shoreditch High Street.
They said it took a bit of time to park as the spaces were quite tight and didn't realise until they got out that it was a cashless car park. The app was not loading on their phone so went decided to get back into the vehicle and leave to park elsewhere. According to Euro Car Parks this took 14 minutes from entry to exit.
Here are images of both sides of the PCN / NTK
https://imgur.com/a/qD7mgNn
and a link to the google street view of the car park unfortunately, we do not live in the area and cannot get any better photos.
https://www.google.com/maps/place/Shoreditch,+London/@51.5249874,-0.0774588,3a,89.8y,313.83h,70.32t/data=!3m7!1e1!3m5!1sBbvvGCdgaMhDdVH1Kqo3qw!2e0!6shttps:%2F%2Fstreetviewpixels-pa.googleapis.com%2Fv1%2Fthumbnail%3Fcb_client%3Dmaps_sv.tactile%26w%3D900%26h%3D600%26pitch%3D19.683940941779184%26panoid%3DBbvvGCdgaMhDdVH1Kqo3qw%26yaw%3D313.8333731730183!7i16384!8i8192!4m6!3m5!1s0x48761ca4fbee1efd:0x799b6c9640d63bfd!8m2!3d51.5229106!4d-0.0777472!16zL20vMG5jM2g?entry=ttu&g_ep=EgoyMDI1MDQxNi4xIKXMDSoASAFQAw%3D%3D
I am yet to appeal or take any action so any guidance is appreciated.