Free Traffic Legal Advice

Live cases legal advice => Private parking tickets => Topic started by: aesgan on September 26, 2023, 02:02:17 pm

Title: Re: ParkingEye PCN, POPLA appeal successful, PCN still expects payment?
Post by: DWMB2 on September 27, 2023, 12:30:50 pm
Unfortunately it's impossible for normal people to contact ParkingEye directly.
They certainly don't make it easy to contact them, but as The Rookie notes, there'll be a postal address on the original notice.
Title: Re: ParkingEye PCN, POPLA appeal successful, PCN still expects payment?
Post by: The Rookie on September 27, 2023, 12:04:17 pm
You have an address you can send post to, which is what a court would likely expect of a reasonable person.
Title: Re: ParkingEye PCN, POPLA appeal successful, PCN still expects payment?
Post by: aesgan on September 27, 2023, 11:43:26 am
An unusual Situation! Do you have a copy of the appeal outcome?

Send them a copy of the POPLA decision noting that it was successful and tell them that the charge should be cancelled and they must stop processing your data. If they do not confirm it has been cancelled then contact the BPA to complain.

Unfortunately it's impossible for normal people to contact ParkingEye directly. Instead I got 2 emails from POPLA saying they are sorry for their mistake and that they have contacted ParkingEye themselves to clarify the situation.
I am therefore not going to pay anything... I have kept a copy of the POPLA report with the correct outcome :)
Title: Re: ParkingEye PCN, POPLA appeal successful, PCN still expects payment?
Post by: DWMB2 on September 26, 2023, 03:31:18 pm
An unusual Situation! Do you have a copy of the appeal outcome?

Send them a copy of the POPLA decision noting that it was successful and tell them that the charge should be cancelled and they must stop processing your data. If they do not confirm it has been cancelled then contact the BPA to complain.
Title: ParkingEye PCN, POPLA appeal successful, PCN still expects payment?
Post by: aesgan on September 26, 2023, 02:02:17 pm
Hi
ParkingEye issued me a PCN, I appealed with POPLA. POPLA marked my appeal as "unsuccessful" but stated they sided with me. Then they corrected their statement and marked it as "SUCCESSFUL" meaning I should be free of this....
However now PARKINGEYE sent me another email saying they expect me to pay full as the appeal was "unsuccessful" (this was the first time around).
What should I do to protect myself now? I'm not paying for this!