Free Traffic Legal Advice

Live cases legal advice => Private parking tickets => Topic started by: andybristol on April 03, 2025, 02:15:59 pm

Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: DWMB2 on July 24, 2025, 01:47:59 pm
The 100s of people we have successfully supported to beat their parking charges would say otherwise.

Since the forum has started, we have close to a 100% success rate against Civil Enforcement, with them eventually throwing in the towel after issuing an ill-fated court claim. We could have supported you to do the same thing, and you would almost certainly have succeeded against them, but apparently we're just a talking shop. C'est la vie.
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: andybristol on July 24, 2025, 01:38:22 pm
This forum just seems to be a talking shop for guys who like the sound of their own voice. No real advice... just pompous rants and lack of cohesive argument.  A real joke to be honest
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: b789 on July 24, 2025, 01:28:07 pm
This never had a snowflakes chance in hello succeeding at POPLA. Mitigation is futile and a complete waste of time. You admitted that you weren't even attending the gym yet chose to use their car park. Maybe it is time to review your gym membership there.

A POPLA decision is not binding on you and you can continue to fight this if you choose to do so.
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: andybristol on July 24, 2025, 11:14:01 am
Received a rejection of my appeal...

The operator’s case is that the motorist exceeded the noti ed maximum free parking period of 3hours.For the purpose of my report I have summarised the appellant’s grounds into the following points,and have checked each point before coming to my conclusion. The appellant has stated that: • Theywere taken into Southmead Hospital with a suspected heart attack. • Their wife decided to park in theleisure centre car park, rather than having to walk further using the hospital’s main car park. • Theyhave been a member of the leisure centre for 20 years. • Due to concerns with their health, theyexceeded the three-hour maximum stay time. • They were unaware that automatic number platerecognition enforcement was active at the site, or that overstaying would result in enforcementaction. • They did not intend to misuse the car park or breach any parking conditions. • The operatorhas failed to fully comply with the requirements of the Protection of Freedoms Act 2012. • Theoperator does not have the authority to issue parking charge notices on behalf of Everyone Active. •The parking charge notice states that £70 will be added at a later date, whereas the signs state thatan ‘additional charge’ will be incurred. To support their appeal, the appellant has provided: • A copy ofa redacted NHS letter; and • Copies of the parking charge notice. This evidence has been consideredin making my determination. After reviewing the operator’s evidence, the appellant has providedcomments relating to their grounds of appeal.When assessing an appeal, POPLA considers whether the parking operator issued the Parking ChargeNotice (PCN) correctly and if the driver complied with the terms and conditions for the use of the carpark as set out on the signs. The terms and conditions of the site state that the maximum stay time isthree hours for members whilst using the sports centre. Failure to comply with this will result in aPCN of £100. In this case, the operator has issued the PCN as the motorist parked for six hours andeight minutes. The appellant has raised a number of grounds of appeal, each of which I will addressseparately: • The appellant has stated that the operator has failed to fully comply with therequirements of the Protection of Freedoms Act 2012. The Protection of Freedoms Act (PoFA) 2012 isa law that allows parking operators to transfer the liability to the registered keeper in the event thatthe driver or hirer is not identi ed. Parking operators have to follow certain rules including warningthe registered keeper that they will be liable if the parking operator is not provided with the nameand address of the driver. In this case, both the appellant and the operator have provided copies ofthe PCN. Having reviewed this evidence, I am satis ed that it has the necessary information and theparking operator has therefore successfully transferred the liability onto the appellant as theregistered keeper. • The appellant has stated that they were unaware that automatic number platerecognition enforcement was active at the site, or that overstaying would result in enforcementaction. Regarding signage, section 19 of the applicable British Parking Association Code of Practicestates that parking operators needs to have signs that clearly set out the terms of parking. Section22.1 states that the signs at the car park must tell drivers if automatic number plate recognitiontechnology is in use. The operator has provided photographs of the signage on site within itsevidence  le. Having reviewed this evidence, I can see that the signs clearly set out the consequencesof failing to comply with the parking conditions, and that automatic number plate recognitiontechnology is in use. • The appellant has stated that they were taken into Southmead Hospital with asuspected heart attack and their wife decided to park in the leisure centre car park, rather thanhaving to walk further using the hospital’s main car park. Due to concerns with their health, they haveexplained that this caused them to exceed the maximum stay time. I acknowledge that the appellanthas provided a redacted copy of a hospital letter in support of their appeal and I am sorry to hear ofthe nature of their visit to the site that day. While I sincerely empathise with the circumstances, theseare not grounds in which I can allow the appeal alone. When looking at appeals, POPLA can onlyconsider whether a PCN has been issued correctly in line with the terms and conditions of the site;POPLA simply cannot allow an appeal based on mitigating circumstances. • The appellant has statedthat they have been a member of the leisure centre for 20 years. Although it is appreciated that theappellant is a member of the leisure centre, this did not permit the motorist to exceed the three-hourmaximum stay time that day. While there is a facility for members to register for additional time, theappellant was not in attendance at the leisure centre that day so this was not an available option tothem. • The have stated that they did not intend to misuse the car park or breach any parkingconditions. It is appreciated that the motorist intended to comply, but I must reiterate that POPLA’srole is solely to assess the validity of the PCN; it is not within our remit to allow an appeal based onwillingness or intent alone. • The appellant has stated that the operator does not have the authorityto issue parking charge notices on behalf of Everyone Active. Section 14.1 of the applicable PrivateParking Sector Single Code of Practice states that where controlled land is being managed on behalfof a landowner, written con rmation must be obtained before a parking charge can be issued. Inresponse to this ground of appeal, the operator has provided a copy of a letter signed by or on behalfof the landowner. Having reviewed this and taking into consideration the fact that there are manysigns at the site, I am satis ed that the operator has su cient authority to issue PCNs on the land. Iunderstand that the appellant has maintained that the land is under control of the council and hasdisputed the contents of the letter, but POPLA can only base decisions on the evidence provided byboth parties. In the absence of evidence to suggest otherwise, I can only be satis ed that the site isprivately managed and that the operator has the appropriate authority to manage the site. • Theappellant has stated that the PCN advises that £70 will be added at a later date, whereas the signsstate that an ‘additional charge’ will be incurred. As explained, POPLA can only assess whether thecharge was issued correctly. We cannot become involved in the payment side of appeals, or theaddition of debt recovery charges. After considering the evidence from both parties, I am satis edthat the motorist exceeded the maximum stay time and therefore did not comply with the terms andconditions of the site. As such, the parking charge has been issued correctly and I must refuse the appeal
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: andybristol on June 01, 2025, 11:05:46 pm
Thanks for all comments. Will add your suggested text to my popla claim
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: b789 on May 31, 2025, 06:12:22 pm
Worth a punt but with the knowledge that an unsuccessful POPLA decision is not binding on the appellant. All arguments can be raised should they pursue it to a claim. However, the odds of any claim going as far as a hearing are less than 1%.
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: DWMB2 on May 31, 2025, 06:06:56 pm
Indeed - the first half does essentially directly admit that the driver breached the terms, which isn't ideal, but thankfully doesn't ruin the PoFA argument.

Quote
However, as it is brought up by the operator in their evidence, the appellant can raise those points in their response to that evidence.
Agreed, although by not being including those points in the initial appeal, it does open the door to the assessor arguing they are fresh grounds of appeal and not considering them.
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: b789 on May 31, 2025, 05:51:37 pm
Yes. My bad. What I meant to say was that they have admitted that they used the car park in breach of the terms and conditions. All the mitigation is a complete waste of time.

The relevant land argument and putting the operator to strict proof of a valid contract flowing from the landowner was not even mentioned. However, as it is brought up by the operator in their evidence, the appellant can raise those points in their response to that evidence.

We'll see.
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: DWMB2 on May 31, 2025, 05:44:40 pm
I'm not sure they have blown both feet off... If I've read it correctly, the OP has said his wife was driving. Unless he has provided her name, all he would seem to have done is confirmed that he wasn't the driver.
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: b789 on May 31, 2025, 05:41:39 pm
Why did you not show us what you intended to send before proverbially blasting both feet off with a single shot?

What is the point of mentioning no Keeper liability under PoFA when you've blabbed the drivers identity immediately preceding that. Also, POPLA does not consider any mitigation, so the story about why the vehicle was parked where it was is a waste of effort.

Just send the response I advised and hope that POPLA will agree with the fact that the operator has not evidenced its standing to operate at the location.
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: andybristol on May 31, 2025, 05:11:02 pm
Copy of my appeal to POPLA:

I am appealing against the issue of PCN 0943640437 issued on 23rd March 2025 at Horfield Leisure Centre. From a personal perspective, I was taken into the adjoining Southmead Hospital with a suspected heart attack and with the necessity of obtaining treatment being a priority, my wife decided to park at the leisure centre, where I have been a member for 20 years, rather than having to walk further using the hospital's main car park (A&E parking spaces were fully used). Due to the concern about my health, the stay in the car park was longer than the 3 hours specified in the sign dotted around the site. We were not aware that ANPR enforcement was active at the site, nor did we realise that a stay beyond the three-hour member allowance could result in enforcement action. There was no intention to misuse the car park or breach any terms. The vehicle was parked solely in relation to leisure centre use and proximity to the hospital. I attach my discharge letter covering my inpatient stay over 4 days.

I would also like to add that the operator has failed to comply FULLY with ALL the requirements of Schedule 4 of the Protection of Freedoms Act 2012 (PoFA), specifically paragraph 9(2)(e)(i). Additionally, Civil Enforcement do not have the authority to demand parking charges in their own name as their client, Everyone Active, manage the leisure centre under contract from Bristol City Council and occupy the site licence which does not entitle Everyone Active and therefore their agent to demand parking charges as creditor. It is important to also note that the PCN states that £70 will be added at a later date, whereas the signs merely say that a nebulous 'additional charge' will be incurred.
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: andybristol on May 31, 2025, 05:05:38 pm
Thank you b789. Apologies I thought I had uploaded the appeal previously.  Will do so shortly
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: b789 on May 31, 2025, 12:49:06 pm
You didn't show us your appeal that you actually sent to POPLA. How are we supposed to advise if we don't know exactly what you finally put in your POPLA appeal?

All I can advise is to try your luck with the following which can be copied and pasted into the POPLA webform for responding to the operators evidence:

Quote
The operator claims to rely on the Protection of Freedoms Act 2012 (PoFA) to hold the keeper liable. However, the location of the alleged contravention is Horfield Leisure Centre, which is situated in the middle of Horfield Common—land that is under statutory control by Bristol City Council. As such, the land is not “relevant land” as defined under Schedule 4 of PoFA, and the operator is therefore not entitled to transfer liability from the driver to the keeper.

Although the byelaws made in 1910 for Horfield Common were revoked, they were replaced by updated byelaws adopted by Bristol City Council. Schedule 1 of those byelaws clearly lists “Horfield Common Open Space, Gloucester Road, Horfield, Bristol” as land to which the current byelaws apply. Therefore, the site remains subject to statutory control, meaning PoFA cannot apply.

The operator has also included a generic “Confirmation of Authority” document, which is wholly inadequate as evidence of any contractual right to operate at this specific location. The document makes no mention of Horfield Leisure Centre or Horfield Common, and refers vaguely to “multiple sites,” with the specifics allegedly contained in a missing “Schedule 1.” Without that annex, the document is incomplete and lacks any site-specific relevance.

Moreover, the document fails to meet the requirements of Section 14.1 of the Private Parking Code of Practice (PPSCoP). That section mandates that before any parking charge can be issued, written confirmation must be obtained from the landowner that includes:

- the identity of the landowner;
- a boundary map of the land to be managed;
- any byelaws that apply to the land;
- the permission granted to the parking operator and its duration;
- the parking terms and conditions, including permitted exemptions;
- the means by which parking charges will be issued;
- responsibility for obtaining relevant consents;
- the obligations under which the operator is working;
- documentation that may be required by authorised bodies; and
- the operator’s approach to handling appeals.

The operator has failed to provide any of the above. There is no landowner identified, no boundary map, no proof that the parking management arrangements are compatible with the statutory byelaws, and no evidence of planning consents or proper governance.

Further, the “Confirmation of Authority” is signed by someone named Gary Teagle, but the operator has provided no evidence as to who this person is or what authority he holds. His job title is not given, nor is there any confirmation that he is a director or authorised officer of Sports and Leisure Management Ltd. In the absence of any verification of his authority to act, the document carries no evidential weight.

Finally, even if Sports and Leisure Management Ltd were entitled to manage the leisure centre building, they are not the landowner of Horfield Common. The land remains under the control of Bristol City Council, and no chain of authority has been shown from the statutory landowner to the operator. As such, the operator cannot demonstrate any lawful authority to issue PCNs at this location.

In conclusion, the operator is not entitled to rely on PoFA, and has failed to provide sufficient evidence of any lawful contractual right to issue parking charges at Horfield Leisure Centre.

Addendum:

For the avoidance of doubt, the so-called "Confirmation of Authority" presented by the operator is wholly inadequate and cannot, under any reasonable scrutiny, constitute strict proof of any contractual rights to issue Parking Charge Notices at Horfield Leisure Centre.

It is a generic document, signed by an unverified individual but not printed on company letterhead. There is no indication of the signatory's position or authority within the company, nor any evidence that they have the legal capacity to grant enforcement rights. Crucially, the document contains no reference to the specific location in question and refers instead to “multiple sites,” with any relevant detail supposedly contained in a missing “Schedule 1.” In the absence of that schedule, this document proves nothing.

Given the ease with which such a vague and unheaded document could be fabricated, and the track record of some operators in cutting evidential corners, the possibility that it was manufactured for the purpose of this appeal cannot be ruled out. It would be wholly irrational to consider this as constituting strict proof of contractual authority—particularly in light of the standards laid out in Section 14.1 of the Private Parking Code of Practice, all of which the operator has failed to meet.

Should the POPLA assessor consider this document sufficient, the appellant will treat such a decision as a clear error of fact and law. The appellant reserves the right to challenge any such finding before a court, where evidential rigour and legal standards are applied properly—unlike the superficial analysis that would be required to accept this document as credible or binding.
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: andybristol on May 30, 2025, 11:32:21 am
further correspondence attached

[attachment deleted by admin]
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: andybristol on May 30, 2025, 11:31:48 am
further correspondence attached

[attachment deleted by admin]
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: andybristol on May 30, 2025, 11:30:58 am
correspondence attached

[attachment deleted by admin]
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: andybristol on May 30, 2025, 11:30:06 am
I have received communication from POPLA along with the response from CE - I have 7 days from the date of the POPLA letter to provide further info to support my claim. Attached correspondence.

[attachment deleted by admin]
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: b789 on May 22, 2025, 04:30:48 pm
Use every single point you can find. No need to ask us if it's obvious, as you have shown.
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: andybristol on May 22, 2025, 12:50:03 pm
Evidence of a medical emergency that prevented you from keeping to the parking conditions

https://www.popla.co.uk/appeal-guide

This POPLA guide states that a medical emergency may be perceived as supporting reason for failure to leave within  3 hours.

Any views?
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: andybristol on May 22, 2025, 11:10:53 am
Attached appeal rejection letter stating 28 days

[attachment deleted by admin]
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: andybristol on May 22, 2025, 11:00:34 am
I don't think there are clear points of law to support me then. The cases quoted before offer alternative opinions so none the wiser as to the approach I should take
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: b789 on May 22, 2025, 02:22:04 am
Have you searched the forum for other POPLA appeals to get a favour of how they are put together and how to list the points of appeal?

Mitigation is not taken into consideration. You can only appeal on points of law and the PPSCoP and Consumer Rights Act.

The POPLA code is valid for 28 days from service. Receipt or "service" is considered to be 5 days after the date the appeal is rejected.
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: andybristol on May 21, 2025, 04:21:41 pm
Draft first attempt at an appeal....

The denial of the appeal by CE stated 28 days not 33 days as someone has suggested, which would mean that I have until 23rd May to submit. They have confirmed that the 2 later PCNs have been cancelled.

I am appealing against the issue of PCN 0943640437 issued on 23rd March 2025. From a personal perspective, I was taken into the adjoining Southmead Hospital with a suspected heart attack and with the necessity of obtaining treatment being priorty, she decided to park at the leisure centre gym, where I have been a member for 20 years, rather than having to walk further using the hospital's main car park (A&E parking spaces were fully used). Due to the concern about my health, the stay in the car park was longer than the 3 hours specified in the sign dotted around the site. I would like to add that the PCNs state that £70 will be added at a later date, whereas the signs merely say that a nebulous 'additional charge' will be incurred. Acceptance of an offer in contract law requires the offer, and the acceptance of the offer, to be unequivocal - commonly used as the mirror image rule (Carlill v Carbolic Smoke Ball Co).

All help welcomed.
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: andybristol on May 21, 2025, 01:20:43 pm
The FOA response was sending me a link to Know Your Place...

https://maps.bristol.gov.uk/kyp/?edition%3D
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: DWMB2 on May 20, 2025, 02:58:18 pm
Yes, we're waiting for you to share a draft for us to comment on - we are unfortunately unable to write an entire POPLA appeal for you as this is a very busy forum run by volunteers.

You mentioned having sent an FOI request on 16th April - what response have you had?
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: andybristol on May 16, 2025, 03:45:12 pm
I am really at a loss as to the approach to take in setting out my argument as I have no legal background. I am still waiting on a useful response from BCC as the maps they are sending me dont actually relate to my original request as to the Common boundary. Have chased them up for an appropriate reply. Should I go down the route that was suggested in that the terms of the implied contract from the signage are confusing ?
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: DWMB2 on May 07, 2025, 11:33:13 am
If a response is now overdue, yes.
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: andybristol on May 07, 2025, 11:09:52 am
so should I contact CE to remind them I havent had a response to one of the PCN appeals?
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: b789 on May 01, 2025, 09:59:37 am
SO you appeal to POPLA for the other outstanding PCNs. Each PCN has to be appealed separately. Have a search of the forum for other POPLA appeals to see how and what you should include in a POPLA appeal.

When you think you have something ready to use, show it to us and someone will review it and let you know whether to send as is or to make corrections/additions.

Just remember that POPLA will only consider points of law or the PPSCoP. They do not consider any mitigation.

You have 33 days from the date of the appeal rejection to submit your POPLA appeal.
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: andybristol on May 01, 2025, 09:48:06 am
Wondered if anyone could offer me advice on the next steps to take please? Thank you
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: andybristol on April 29, 2025, 02:50:09 pm
afternoon, so to summarise:

1) One of my PCNs has been cancelled according to CE website
2) I have had a response for only one of the remaining 2

Just would like some advice as to my next steps, in terms of next appeal stage, and whether I should contact CE to chase on their response to the other PCN.
thanks
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: andybristol on April 27, 2025, 08:55:11 pm
Page 1 attached

[attachment deleted by admin]
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: andybristol on April 27, 2025, 08:54:33 pm
An email response arrived on April 25th, but for only one of the PCNs, attached.

[attachment deleted by admin]
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: andybristol on April 23, 2025, 09:02:55 pm
Just confirming that I have appealed all but one of the PCNs....on entering the last one into the website appeal process, it stated that 'This Parking Notice has been cancelled'; screenshot taken in the event of them denying that this was stated, attached.

[attachment deleted by admin]
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: DWMB2 on April 22, 2025, 12:16:01 pm
Just send that template. The contents of the initial appeal aren't particularly important - Civil Enforcement will reject either way. It is at POPLA where arguments can be fleshed out in detail.

The important thing is to get the appeals submitted - we're now 60 posts in on this thread and this still hasn't happened. Remember, if there is more than 1 PCN, each needs appealing separately.
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: andybristol on April 22, 2025, 12:08:54 pm
Thanks for the advice. So should I add to the text that b789 provided a few days ago
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: Charitynjw on April 21, 2025, 04:36:01 pm
The OP could use an (the) example, if there is one, of why the NTK does not comply with PoFA.

At present, they'll simply be writing words but not understanding their application.

IMO, I think you should take a stab at the creditor not having authority to demand parking charges in their own name. This arises because their client, Everyone Active, manage the leisure centre under contract from Bristol City Council and occupy the site under licence which does not entitle Everyone Active and therefore their agent to demand parking charges as creditor.

You might as well. IMO, it's a better punt than 'byelaws'.

Why not both?  ;)

(RTRA 1984 ss43 & 44(2)
https://www.legislation.gov.uk/ukpga/1984/27/section/44

PoFA Sch 4 s3 ?

It is possible that the 'contract' can survive statutory illegality, depending on the purpose of the relevant legislation.
Smith v Mawhood (1845) 14 M & W452.
(Cheshire, Fifoot & Furmston's Law of Contract: Contracts prohibited by statute.)
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: Charitynjw on April 21, 2025, 04:34:35 pm
Original Poster (ie you).
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: andybristol on April 21, 2025, 04:21:38 pm
Sorry but what's OP
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: H C Andersen on April 21, 2025, 04:08:45 pm
The OP could use an (the) example, if there is one, of why the NTK does not comply with PoFA.

At present, they'll simply be writing words but not understanding their application.

IMO, I think you should take a stab at the creditor not having authority to demand parking charges in their own name. This arises because their client, Everyone Active, manage the leisure centre under contract from Bristol City Council and occupy the site under licence which does not entitle Everyone Active and therefore their agent to demand parking charges as creditor.

You might as well. IMO, it's a better punt than 'byelaws'.


Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: andybristol on April 21, 2025, 11:31:19 am
Thank you, b789. Will use this as my response. Much appreciated.
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: b789 on April 21, 2025, 10:58:27 am
Four pages and the initial appeal hasn't even been sent yet! You will need to appeal each PCN individually. As CEL are going to reject all initial appeals, your aim is to get a POPLA code for your secondary appeal.

There is no legal obligation on the known keeper (the recipient of the Notice to Keeper (NtK)) to reveal the identity of the unknown driver and no inference or assumptions can be made.

The NtK is not fully compliant with all the requirements of PoFA which means that if the unknown driver is not identified, they cannot transfer liability for the charge from the unknown driver to the known keeper.

You are appealing only as the Keeper. Use the following as your appeal. No need to embellish or remove anything from it:

Quote
I am the keeper of the vehicle and I dispute your 'parking charge'. I deny any liability or contractual agreement and I will be making a complaint about your predatory conduct to your client landowner.

As your Notice to Keeper (NtK) does not fully comply with ALL the requirements of PoFA 2012, you are unable to hold the keeper of the vehicle liable for the charge. Partial or even substantial compliance is not sufficient. There will be no admission as to who was driving and no inference or assumptions can be drawn. CEL has relied on contract law allegations of breach against the driver only.

The registered keeper cannot be presumed or inferred to have been the driver, nor pursued under some twisted interpretation of the law of agency. Your NtK can only hold the driver liable. CEL have no hope at POPLA, so you are urged to save us both a complete waste of time and cancel the PCN.
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: andybristol on April 21, 2025, 09:50:47 am
Can someone advise on how I should phrase the initial appeal please? Many thanks
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: andybristol on April 17, 2025, 05:48:42 am
An initial appeal has not yet happened
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: b789 on April 16, 2025, 05:51:15 pm
Has an initial appeal even been submitted yet? Is this all about a POPLA appeal? Stop worrying. Even if you are unsuccessful with POPLA, their decision is not binding on you and you don't pay a penny.
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: Charitynjw on April 16, 2025, 03:36:12 pm
If byelaws don't apply  then do I have any other options

Whilst I defer to @b789's knowledge & experience, I'm in favour of the 'chuck everything in, inc the kitchen sink' approach, as long as there is a reasonable explanation.
So, the wordage on the pcn and the site sign. (If you look back to the 'Bull' judgment posted earlier, you'll see DJ (now HHJ, I believe) Glen's considered opinion (obiter?).
You never know....
Ultimately it would be for a judge to decide.....if it gets that far.
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: andybristol on April 16, 2025, 02:54:02 pm
If byelaws don't apply  then do I have any other options
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: Charitynjw on April 16, 2025, 02:52:15 pm
Is this the only/most likely option of a successful appeal? Thanks

Put it this way, if byelaws do apply, CEL will be sh....er, rather worried.
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: andybristol on April 16, 2025, 02:52:02 pm
Have emailed planning as per advice on the phone
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: andybristol on April 16, 2025, 02:39:47 pm
Is this the only/most likely option of a successful appeal? Thanks
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: Charitynjw on April 16, 2025, 02:33:12 pm
Just posted an FOI. Quick reply would be necessary for me to use this info in my appeal

Write (1st class post) to CEL & request that it's put on hold pending the council's response.
Invoke the new single CoP 8.4.1(c) Exceptional circumstances.  8)
Get a free certificate of posting, & keep a copy.
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: andybristol on April 16, 2025, 02:28:52 pm
Currently on hold on a call with BCC
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: andybristol on April 16, 2025, 02:25:53 pm
Just posted an FOI. Quick reply would be necessary for me to use this info in my appeal
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: Charitynjw on April 16, 2025, 02:18:28 pm
Duplicated post
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: andybristol on April 16, 2025, 02:17:55 pm
Which department would cover this issue?
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: Charitynjw on April 16, 2025, 02:14:58 pm
The council are hopeless...no phones picked up and I assume an email response will take weeks

It's got to be worth a serious punt....not just for you, but for other users of the car park.

@b789 Thanks for that  :)
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: andybristol on April 16, 2025, 01:30:24 pm
The council are hopeless...no phones picked up and I assume an email response will take weeks
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: b789 on April 16, 2025, 01:27:21 pm
Looks like it may be within a designated area but unless you can proved suitable evidence, it doesn't matter what I think. Get in touch with the council and confirm it or find the missing map that was supposed to go with the byelaws.
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: andybristol on April 16, 2025, 01:10:44 pm
https://journals.uclpress.co.uk/amps/article/pubid/Archit_MPS-25-3/print/
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: andybristol on April 16, 2025, 01:09:07 pm
Unsure whether this is useful

[attachment deleted by admin]
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: b789 on April 16, 2025, 12:26:33 pm
@Charitynjw has suggested that the location may be covered by Bristol City Council Byelaws for Pleasure Grounds, Public Walks and Open Spaces (https://www.bristol.gov.uk/files/documents/3833-park-byelaws/file).

Having looked at them, it is inconclusive. Based on the information available, the car park at Horfield Leisure Centre is situated adjacent to the Dorian Road Playing Field, which is explicitly listed in Schedule 1 of the Bristol City Council Byelaws for Pleasure Grounds, Public Walks and Open Spaces. These byelaws apply to the grounds listed in Schedule 1, encompassing areas designated as pleasure grounds, public walks, and open spaces.​

However, the byelaws do not provide detailed maps or precise boundaries of the areas they cover. Therefore, while the proximity of the car park to the Dorian Road Playing Field suggests potential inclusion, without specific boundary delineations, it is not possible to definitively confirm whether the car park falls within the area governed by the byelaws.​

The document makes a single reference to boundary information in the heading of Schedule 1, which states:

“GROUNDS TO WHICH BYELAWS APPLY (Also refer to relevant map)”

This implies that a map exists (or existed at the time of the byelaws' adoption) to clarify the precise boundaries of the land covered. However, the PDF does not include this map, nor does it describe the boundaries in any further detail.

To obtain a conclusive determination, you would have to contact Bristol City Council directly. They can provide authoritative information regarding the exact boundaries of the byelaw-covered areas and clarify whether the car park at Horfield Leisure Centre is included within those boundaries.

Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: andybristol on April 16, 2025, 10:22:56 am
Thank you for all the messages. So what response is the preferred one for me to take when I appeal? Kind regards
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: b789 on April 16, 2025, 10:17:09 am
Why on earth would you consider that sign prohibitory?

Contractual vs. Prohibitory Language

Headline: “3 HOURS MAXIMUM STAY – For members whilst using the sports centre”. This permits parking for up to 3 hours under specific conditions.

Further terms: “If you wish to park for longer you must register for a permit at reception”. Again, this indicates a process through which longer parking is allowed — i.e. a conditional offer.

Breach consequences: “If you breach any of these terms you will be charged £100”. This implies a contractual agreement with a penalty for breach, rather than a blanket prohibition.

In private parking case law (especially post-ParkingEye v Beavis), a prohibitory sign is one which does not offer parking at all, or withdraws permission to park unless specific conditions are met, but does not provide a mechanism to accept a contractual offer, i.e. there is no contract to be formed, only a prohibition or restriction.

It’s not just about language like “No Parking”; it’s about whether a contractual licence is being offered. If there’s no genuine offer, then any signage operates purely as a prohibition.
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: Charitynjw on April 15, 2025, 08:20:01 pm
For completeness, the pcn's state that £70 will be added later.
But the site sign only mentions a nebulous 'additional charge'.
*Acceptance of an offer in contract law requires the offer, & the acceptance of the offer, to be unequivical.
This is commonly referred to as the 'mirror image rule'. (Google is your BFF (https://emoji.tapatalk-cdn.com/emoji1.png))

*Acceptance by performance - Carlill v Carbolic Smoke Ball Co
https://www.bailii.org/ew/cases/EWCA/Civ/1892/1.html (https://www.bailii.org/ew/cases/EWCA/Civ/1892/1.html)

Nb - this only pertains to the £70 add-on.
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: andybristol on April 15, 2025, 07:44:31 pm
Thank you. I'll read through the judgement shortly
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: Charitynjw on April 15, 2025, 06:55:25 pm
Photo of sign attached. Thanks

In my opinion, that is an example of a prohibitionary notice (or a 'forbidding' notice, as it's sometimes called).

There is no actual offer of anything, & so there can be no acceptance of a contract.

See attached for a persuasive county court case.

Also, basic definition of contract (contract law 101).
https://hallellis.co.uk/contract-law-basics-formation/ (https://hallellis.co.uk/contract-law-basics-formation/)

[attachment deleted by admin]
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: andybristol on April 15, 2025, 06:30:12 pm
Photo of sign attached. Thanks

[attachment deleted by admin]
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: Charitynjw on April 15, 2025, 04:32:16 pm
Charitynjw...I think someone posted a photo of the sign previously...but will retake one later

I'll wait for you to post a pic of the site sign.
The one(s) showing terms & conditions.
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: andybristol on April 15, 2025, 02:50:49 pm
Yes it is.  On Dorian Road
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: Charitynjw on April 14, 2025, 12:47:03 pm
Is the leisure centre on Horfield Common?

You missed this bit.
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: andybristol on April 14, 2025, 09:18:39 am
Charitynjw...I think someone posted a photo of the sign previously...but will retake one later
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: andybristol on April 14, 2025, 09:16:46 am
I misread the PCN ... apparently I have 28 days in which to appeal...so have until 25th April
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: Charitynjw on April 14, 2025, 08:31:04 am
Do you have a photo of the site sign(s)?
That is the unilateral contract, the terms of which the ppc alleges has been breached.
Is the leisure centre on Horfield Common?
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: b789 on April 13, 2025, 11:36:42 pm
In which case they more or less have you bang to rights. Unless anyone else cares to jump in, I am too busy with other cases that have progressed to litigation to deal with appeals right now.
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: andybristol on April 13, 2025, 12:42:32 pm
Tomorrow, April 14th is my last day to appeal so would welcome any advice.  Thanks
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: andybristol on April 13, 2025, 11:11:06 am
Thsnk you. I've already had a response from the leisure centre....see below....


Thank you for reaching out to us regarding the parking charge notices (PCNs) issued. We understand the challenging circumstances surrounding this situation, and we sympathise with the situation you’re currently facing.

 

However, as the parking management for our premises is handled by an external provider, we are unable to intervene in this process. Moreover, while we appreciate the context of your visit to the hospital, our parking system requires that users are on-site and utilising our facilities to qualify for any exemptions. As we do not have any proof of your partner who was driving the vehicle being on our premises during the time the charges were issued, we are unable to provide any support in cancelling these PCN’s.

 

We do recommend contacting the parking company directly to explain your circumstances and explore possible options they may offer, such as providing additional evidence which you have attached with us or submitting an appeal.

 

We sincerely regret that we are unable to assist further in this matter but hope for a swift resolution for you.
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: b789 on April 13, 2025, 10:59:34 am
You start with Plan A...

Before engaging in the formal appeal process, it's often worthwhile to attempt an informal resolution via the leisure centre management — especially as you are a gym member and this was a genuine emergency involving a hospital inpatient stay.

Send a concise and polite email or letter to the Manager of Horfield Leisure Centre. Include:

• The fact you are a regular gym member
• That the vehicle was parked there only because you were hospitalised nearby
• That your wife or son was attending the gym or simply parked briefly in distress
• A copy of the PCN/NtK
• Any relevant hospital paperwork or dates confirming your inpatient status

Ask if they could intervene with Civil Enforcement Ltd (CEL) on your behalf to request cancellation of the charge as a gesture of goodwill.

If they have no power to intervene (they often lease out the car park), then proceed to a formal appeal.

Here is a suggested draft that you can send to the leisure facility:

Quote
Subject: Request for Assistance – Parking Charges Issued at Horfield Leisure Centre

Dear [Manager’s Name],

I am a regular member of Horfield Leisure Centre and am writing to request your urgent support regarding three Parking Charge Notices issued by Civil Enforcement Ltd in relation to the vehicle registered [insert registration]. The charges relate to alleged overstays on:

24 March 2025 – PCN Ref: [insert]
26 March 2025 – PCN Ref: [insert]
27 March 2025 – PCN Ref: [insert]

Copies of all three PCNs are attached for your reference.

These visits occurred during a period when I was admitted as an inpatient at Southmead Hospital for cardiac tests. During that time, my vehicle was used by close family members to attend the leisure centre — where we hold valid memberships — and to remain nearby for hospital-related reasons.

We were not aware that ANPR enforcement was active at the site, nor did we realise that a stay beyond the three-hour member allowance could result in enforcement action. There was no intention to misuse the car park or breach any terms. The vehicle was parked solely in relation to leisure centre use and proximity to the hospital.

Given the circumstances and our status as regular members, I am asking whether the centre is able to support a request to cancel these charges. If you are able to confirm our membership and advise Civil Enforcement Ltd that the vehicle was being used by authorised members, it may assist in having these PCNs withdrawn. I can also provide documentation confirming the hospital admission, should this be required.

Thank you for taking the time to consider this request. Any assistance or guidance you can provide would be greatly appreciated.

Kind regards,

[Your Full Name]
[Vehicle Registration]
[Membership Number, if available]
[Contact Details]
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: andybristol on April 13, 2025, 10:44:48 am
What approach should I take with my initial appeal
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: andybristol on April 12, 2025, 03:57:01 pm
I'm more than happy with the advice provided by this forum and confidential to proceed on that basis
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: b789 on April 12, 2025, 02:44:06 pm
If this did and up as a claim, it would be in the small claims track of the county court. As stated above, there is absolutely no need to pay for legal advice. These cases are very easily defended with no risk of a CCJ.
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: jfollows on April 12, 2025, 02:41:55 pm
This forum will give you better, free legal advice than just about anything you could pay for, assume you will not be paying for any sort of advice. If you’re not happy with this idea, then say so and opt out.
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: andybristol on April 12, 2025, 02:37:39 pm
Thank you for your concise reply. I suppose my decision whether to appeal with the possibility of this ending up in a court of law would depend upon whether it's advisable for me to defend myself as any legal advice would probably outweigh the cost of paying the PCNs. Much appreciated
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: b789 on April 12, 2025, 12:13:50 pm
Before we advise on what you should do next, you have to tell us whether you are prepared to fight this all the way up to defending a debt claim from CEL should the initial appeal and subsequent POPLA appeals fail (likely).

I do not want to waste my time or yours if you are not up for the fight. If this were a single PCN, it would be a no-brainer. However, as it is for three PCNS, CEL may be more likely to go al the way with this.

Having said that, you would have a very good chance of successfully defending a claim. It would be a protracted affair lasting the good part of a year. We would advise every step of the way and you would learn a lot about the civil legal process.

The main reason I think you have a chance should it go all the way to a court claim is because of the following reasoning:

The Notice to Keeper (NtK) is not fully compliant with all the requirements of PoFA. Any initial appeal to CEL would be rejected, irrespective of the reasoning. No money in it for them. However, the secondary process of appeal, POPLA, in this case, is not likely to have much success either. This is why I say that it is likely to progress all the way to a county court claim by CEL for the money.

PoFA Compliance – Paragraph 9(2)(e)(i)

It is important to set realistic expectations regarding how this particular PoFA point may be received at the appeals stage. While the Notice to Keeper fails to properly comply with paragraph 9(2)(e)(i) of Schedule 4 of the Protection of Freedoms Act 2012 (PoFA), POPLA assessors are not legally trained professionals. They are not judges or barristers, and their decisions are not binding on either party. POPLA assessors often approach cases using a lay interpretation, and where statutory language is loosely mirrored — even if inaccurately — they sometimes take the view that the “spirit” or general intent of the provision has been met.

However, this is not how legislation should be applied. Paragraph 9 of PoFA uses the word “must” repeatedly. The use of "must" denotes a mandatory statutory requirement, not a discretionary guideline. The Act does not allow for implication, interpretation, or approximation. Either each prescribed element has been complied with, or it has not. There is no scope within the statute for a notice to be “mostly compliant” or “good enough.”

PoFA compliance is a binary issue. A Parking Charge Notice (PCN) either complies with every required element of the Act, or it does not. To suggest otherwise undermines the very structure and purpose of statutory safeguards. Using a common-sense analogy: a person cannot be partially or even mostly pregnant. They either are, or they are not. The same applies here — a PCN cannot be partially or mostly PoFA-compliant. It either is, or it is not. And in this case, it is not.

While POPLA may consider the language "sufficiently compliant" due to a perceived reflection of the required intent, this should not be considered a pragmatic or justifiable approach. Such leniency defeats the point of having a statutory framework designed to limit liability for vehicle keepers unless certain strict conditions are met. Courts, by contrast, are more rigorous in applying legislation and are more likely to rule that every paragraph must be fully complied with for keeper liability to be established, as long as it is argued clearly and accurately.

Suffice it to say, that I've never had any claim that uses this argument to actually reach a hearing in court. Even if it had been used successfully, any decision would not be binding, or even persuasive in future cases. It would only hold significant weight if it were a point of appeal agreed by a circuit judge.

In summary, although this argument may not succeed at POPLA due to their informal assessment criteria, it would carry significantly more weight in a court of law, where statutory interpretation is properly applied.

So, are you prepared to fight this all the way or not?
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: andybristol on April 11, 2025, 10:32:26 pm
Any advice welcomed on how I should approach any appeal to Civil enforcement ? Thank you
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: andybristol on April 08, 2025, 01:46:23 pm
Reverse of pcn attached as requested, Richard

[attachment deleted by admin]
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: b789 on April 05, 2025, 10:13:16 am
Talking of Excel:

Parking firm told to pay £10k in five-minute rule row (https://www.bbc.co.uk/news/articles/c2040xy9yn6o)
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: ixxy on April 05, 2025, 09:47:23 am
"The parking co will have zero compassion."

Of course they won't, they're doing what they are contracted to do by the site owner, which in this case is highly likely to have been driven by people visiting the hospital and using the leisure centre car park. Given its Excel parking and they are in deep trouble after their 5 minute parking fiasco they certainly won't cancel it and I doubt the leisure centre will either.
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: RichardW on April 04, 2025, 03:31:32 pm
No harm in trying the leisure centre, but as the drivers weren't actually there, I don't expect much

The parking co will have zero compassion!

Show us the back of the PCNs, there might be a technical get out.
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: andybristol on April 04, 2025, 01:35:21 pm
Should i contact Civil Enforcement or the manager of the Leisure Centre ?
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: andybristol on April 03, 2025, 04:13:40 pm
i am the RK of both. thanks
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: RichardW on April 03, 2025, 04:07:23 pm
Please post up the other page(s) of the PCNs

It looks like 2 separate vehicles - are you RK of both, or is one you son's?
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: andybristol on April 03, 2025, 04:01:16 pm
3 separate PCNs attached...thanks

[attachment deleted by admin]
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: b789 on April 03, 2025, 03:15:52 pm
Show us the actual Notice to Keeper (NtK) received. What is the actual alleged contravention? I'm assuming an overstay because you mention you were not aware of ANPR.

READ THIS FIRST - Private Parking Charges Forum guide (https://www.ftla.uk/private-parking-tickets/read-this-first-private-parking-charges-forum-guide/)
Title: Re: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: stamfordman on April 03, 2025, 02:28:24 pm
This is a private parking PCN so have asked for move to right section.

(https://i.imgur.com/zJS0yUF.png)
Title: PCNat Horfield Leisure Centre, Bristol issued by Civil Enforcement
Post by: andybristol on April 03, 2025, 02:15:59 pm
During 4 days as an inpatient at Southmead Hospital, undergoing tests for a suspected mini heart attack, my wife/son parked in the leisure centre situated alongside the hospital, of which we are members and regular attendees. There is a sign in the car park limiting stay in the leisure centre to 3 hours; I know that by the letter of the law, they should not have used the car park, but I advised that as members of the gym, this should be ok as I didnt think that an ANPR system was in operation. Just want some advice as to who I should contact first to ask for a sympathetic response....the Manager of the leisure centre or appeal directly to Civil Enforcement?