Thank you so much for your response and will get this sent. In regards to your comments, you note the appeal to IAS will also be rejected. Why would that be, even though clear breach of conduct along with breach of POFA has occurred? It’s more so for my own knowledge too. Thank you!
Do not for an instant think that you are dealing with some sort of company or organisation that has any customer service ethos. If you are really that naive or gullible, consider the following:
If this setup isn’t incestuous, then nothing is. The IPC (International Parking Community) and the IAS (Independent Appeals Service) are not separate entities. Both are trading names of a single private company:
United Trade and Industry Ltd.
And guess who’s behind it?
• Will Hurley – Director of both the IPC and IAS
• John Davies – The other director, who also happens to be the owner of Gladstones Solicitors, a firm that acts for parking companies chasing motorists through the courts
So, to summarise:
• The IPC accredits the parking company
• The IAS hears the appeal against that same parking company
• Gladstones then issues the claim when the appeal (inevitably) fails
This is a closed loop of vested interests, and the term “independent” in relation to the IAS is not just misleading — it is deeply deceptive and intellectually dishonest. There is no credible independence when the appeals body, the trade association, and a debt-claim law firm are all interlinked through the same small group of individuals with a direct financial stake in profiting from motorists losing.
Now look at the data.
• The IAS has a successful appeal rate of under 4%. That’s not just poor – it’s statistically damning.
• By comparison, POPLA, which handles appeals against BPA member firms and at least uses named, identifiable assessors, has an appeal success rate of around 40%.
Ask yourself: how can the IAS claim to be independent when it is effectively a front for parking firms, created and run by individuals with a direct commercial interest in appeals failing?
If this were any other industry, it would be shut down for conflict of interest and regulatory failure. But in private parking, this is par for the course — and exactly why smart motorists don’t expect fairness from the IAS.