Free Traffic Legal Advice

Live cases legal advice => Private parking tickets => Topic started by: Dominic on March 27, 2025, 07:18:52 pm

Title: Re: DCB Legal – Unpaid Parking Charge 5 Years Old
Post by: Dominic on February 25, 2026, 09:54:08 pm
Hi jfollows,

Here is a link to the documents we have received:

https://www.dropbox.com/scl/fo/7vf2tuebfunrdfq9rcxmh/AOFb52HjSsAF4Dn-Y_YfbKY?rlkey=urvjqhv6oqwr8ztot9d6napwo&st=ify5l4gz&dl=0

Do let me know if you can’t read them.

Many thanks.
Title: Re: DCB Legal – Unpaid Parking Charge 5 Years Old
Post by: Dominic on February 25, 2026, 06:30:23 pm
The Claimant has to pay the trial fee of £27 by 8th July 2026. I will scan and post the court documents asap.
Title: Re: DCB Legal – Unpaid Parking Charge 5 Years Old
Post by: jfollows on February 25, 2026, 05:04:30 pm
Please post what you have received.

What is the deadline for DCB Legal to pay the court fee?
Title: Re: DCB Legal – Unpaid Parking Charge 5 Years Old
Post by: Dominic on February 25, 2026, 04:15:52 pm
Hi DWMB2,

We have received a Court Hearing date in August 2026.

There is now a requirement for us to submit a bundle to the court and plaintiff, in chronological order, indexed (by 4pm on 21st March 2026). Should this include emails prior to the Statement of Claim? We were sent various threatening emails from DCB over several months, including one with a PCN, but this was not included in the Statement of Claim. DCB have still not sent us a copy or photograph of the contract they argue we have breached.

Is there anything else you would recommend? Legal Authorities for example?

Finally, do you believe DCB are likely to proceed to the hearing, allocated for 90 minutes?

Thanks.
Title: Re: DCB Legal – Unpaid Parking Charge 5 Years Old
Post by: Dominic on January 19, 2026, 06:42:05 pm
Hi Jackisback123

I overlooked a reply to your post with the Street view of the location where the offence is alleged to have taken place. My apologies and thanks for that.

This was very interesting as it shows a ‘Bunnings’ sign (they purchased and rebranded Homebase) where the car park was.

Bunnings stopped trading in 2018 and the brand reverted to Homebase under new ownership.

I have asked, in our defence, that ‘The Claimant is put to strict proof with contemporaneous photographs’.

The Particulars of Claim state that the driver/keeper was parked at ‘Homebase’ in, ‘breach of the terms on the signs (the contract).

The ‘date of the contravention’ is December 24th 2019. The Homebase closed in March 2020 (and has been demolished along with the car park).

It will be interesting to see if the Claimant provides photographs of adequately visible HOMEBASE signage that constitute an enforceable contract.
Title: Re: DCB Legal – Unpaid Parking Charge 5 Years Old
Post by: DWMB2 on January 14, 2026, 01:05:16 pm
A useful friend to have.
Quote
Translates into knows nothing about this area of law
Aside from those employed by law firms working with parking companies there will be very few lawyers with much experience of private parking cases - hiring one would cost more than the sum being demanded, so people don't!

I realise he deals with criminal law rather than civil, but from his studies/training I would imagine he still has a far better than average knowledge of contract law (which is ultimately what these charges are based on)
Title: Re: DCB Legal – Unpaid Parking Charge 5 Years Old
Post by: Dominic on January 14, 2026, 12:04:19 pm
Thanks for the swift reply. Thought it was prudent to double check.

I'm putting the final touches together and have a friend who is a Criminal Barrister with 30 years call... Translates into knows nothing about this area of law but very good at cross-examining me for any additional evidence I can put to the judge!
Title: Re: DCB Legal – Unpaid Parking Charge 5 Years Old
Post by: DWMB2 on January 14, 2026, 11:56:20 am
I'm afraid I don't have them - as County Court cases don't set precedent your argument shouldn't be harmed too much by not being able to reference a specific case.
Title: Re: DCB Legal – Unpaid Parking Charge 5 Years Old
Post by: Dominic on January 14, 2026, 11:52:09 am
Thanks DWMB2,

I had and used the draft order, found using the link, but I would like to potentially quote the Case in question and Name of judge who heard it?

I accept it may not be helpful but would like the details if possible?
Title: Re: DCB Legal – Unpaid Parking Charge 5 Years Old
Post by: DWMB2 on January 14, 2026, 11:29:17 am
The draft order he was referring to was provided in full below that post in the form of a Dropbox link. However, that the judge has chosen not to strikeout at this stage suggests he is not of the view that the case should be struck out purely on the basis of a failure to comply with the CPR.
Title: Re: DCB Legal – Unpaid Parking Charge 5 Years Old
Post by: Jackisback123 on January 14, 2026, 11:26:54 am
Hi,

The location is here:
https://maps.app.goo.gl/asjjgtim89NkTjUBA

The trouble is it used to be a Homebase carpark which has since been demolished. The car park has not been in use for years.

How would you recommend submitting the full defence? Is it via the portal or to the Court? I also do not know if it should be on a particular form (such as a N9B that I Googled)?

Thanks.

I don't know if it helps at all but you can see historic streetview imagery:

https://maps.app.goo.gl/LYtbJeHKrnDMJFbn8
Title: Re: DCB Legal – Unpaid Parking Charge 5 Years Old
Post by: Dominic on January 14, 2026, 11:15:08 am
Hello again,

b789 kindly provided a Defence template in their post [June 03, 2025 06:41pm] which referenced;

4. '....a draft order approved by a district judge at another court.'

Please could I have specific details of this case / Order so that I can quote it in our defence to the Judge?

As, 'The court struck out the claim...' it could be very helpful.

Thanks.
Title: Re: DCB Legal – Unpaid Parking Charge 5 Years Old
Post by: Dominic on January 13, 2026, 03:01:28 pm
Hi DWMB2,

Apologies...I didn't have time to explain that the Claim History I asked about does show a filed DQ but I was not sure if this was merely the short version on the N180 form – rather than the full version you kindly assisted with months earlier.

With luck the new defence will do to satisfy the Judge.

I am putting it into a Word Document ready for submission (wherever it is best sent). Let me know if there is anything else I should consider adding?
Title: Re: DCB Legal – Unpaid Parking Charge 5 Years Old
Post by: Dominic on January 13, 2026, 02:35:45 pm
Here is a link to the letter / Order:

https://www.dropbox.com/scl/fi/bnts54u0mkulszipsbarr/Letter-General-Form-of-Judgement-or-Order.jpg?rlkey=sbpm8vm4ssntcvg8pipufp5yi&dl=0
Title: Re: DCB Legal – Unpaid Parking Charge 5 Years Old
Post by: Dominic on January 13, 2026, 02:30:33 pm
I'll scan and send link to letter asap
Title: Re: DCB Legal – Unpaid Parking Charge 5 Years Old
Post by: Dominic on January 13, 2026, 02:28:09 pm
Hi,

The location is here:
https://maps.app.goo.gl/asjjgtim89NkTjUBA

The trouble is it used to be a Homebase carpark which has since been demolished. The car park has not been in use for years.

How would you recommend submitting the full defence? Is it via the portal or to the Court? I also do not know if it should be on a particular form (such as a N9B that I Googled)?

Thanks.
Title: Re: DCB Legal – Unpaid Parking Charge 5 Years Old
Post by: DWMB2 on January 13, 2026, 02:11:24 pm
Quote
There is no evidence the defence has been received.
Yes there is, the screenshot says "You have submitted a defence or part admission".

Can you show us (via Google Maps link ideally) where the car park in question is? The one I think I found, there's a potential argument to be made on the quality of the signage. Can you also show us the full letter you received requiring you to submit a "full defence"?

The full defence needn't be lengthy, but it should address in turn each of G24's allegations. The defence should be your own words, but here are some examples of points you may wish to address:

1. It is denied that the defendant is indebted to the claimant.

2. The defendant is unable to admit or deny that they were the driver, due to having little recollection the alleged event due to the significant time taken for the claimant to issue the claim, but they require the claimant to prove this.

3. The defendant is unable to admit or deny that a term was breached, however, it is denied that a contract was formed between the driver and the claimant. The alleged contractual terms were not prominently displayed at the site, failing to meet the standards required by the relevant industry codes of practice, and failing to provide the driver with adequate notice of any contractual obligations by which they would be bound. The Claimant is put to strict proof with contemporaneous photographs.

4. It is admitted that the defendant was the registered keeper of the vehicle on the date of the event, but it is denied that the claimant is able to pursue the defendant as the registered keeper pursuant to PoFA 2012 Schedule 4, having failed to meet the necessary provisions to do so, namely:
(a) The claimant having failed to give "adequate notice" of the parking charge that could be incurred by virtue of parking on the relevant land, as required by paragraphs 2(2) and 2(3).
(b) The sum of the parking charge and damages exceeds the maximum sum recoverable, that sum being the amount specified in the notice to keeper, as per Paragraph 4(5) of PoFA, that sum in this case being £100. The additional £70 would appear to be an attempt at double recovery

5. It is denied that the interest claimed by the defendant should be allowed. The delay in bringing proceedings lies with the Claimant.
Title: Re: DCB Legal – Unpaid Parking Charge 5 Years Old
Post by: Dominic on January 13, 2026, 02:09:33 pm
Hi,

I managed to log in to the Money Claim Online portal. There is no evidence the defence has been received. It reads as follows:

Claim History
DQ filed by claimant on 30/07/2025
You filed a DQ on 09/09/2025
Your claim was transferred to GUILDFORD on 11/10/2025

Here is a link to the screenshot:
https://www.dropbox.com/scl/fi/0eq95nnaafy7ram9mow1w/Claim-History.jpg?rlkey=g6v1h9yf14hbzvuchw4jantrp&dl=0

Should I submit the existing template defence & our draft order again? If so what is the best way to do this?
Title: Re: DCB Legal – Unpaid Parking Charge 5 Years Old
Post by: Dominic on January 12, 2026, 05:23:49 pm
Hi DWMB2,

Did you get the linked files ok? If so I'd like to make the link inactive now.

I'm a little worried about the deadline and how / what defence should be submitted – given I submitted the suggested defence already.

Thanks.
Title: Re: DCB Legal – Unpaid Parking Charge 5 Years Old
Post by: Dominic on January 11, 2026, 01:05:36 pm
Thanks for the Images Guide.

Please find a link to a folder containing the redacted Claim Form and PCN.

https://www.dropbox.com/scl/fo/w7cq2wkywzzwt93tr0t8l/AEQcu_KNlbQjg6SsaFmTWiU?rlkey=eyf28qoqupmd7vz3msn3wqipk&dl=0
Title: Re: DCB Legal – Unpaid Parking Charge 5 Years Old
Post by: DWMB2 on January 11, 2026, 12:39:39 pm
Please upload redacted versions to this thread. If images, there's a guide here: Posting Images (https://www.ftla.uk/announcements/posting-images/#new). If other file formats, use a service such as Google Drive or Dropbox
Title: Re: DCB Legal – Unpaid Parking Charge 5 Years Old
Post by: Dominic on January 11, 2026, 12:27:30 pm
Hi DWMB2,

I would be happy to upload the documents, or email them. How would you like me to do so?

Thanks as always.

Title: Re: DCB Legal – Unpaid Parking Charge 5 Years Old
Post by: DWMB2 on January 11, 2026, 12:22:05 pm
Can you show us the letter?

It sounds like the judge is of the belief that the template defence you have filed does not properly respond to the particulars of claim. You'll need to file a new one that responds to each point specifically or G24 will win without a hearing.

Are you able to show us:

You'll need to use a third party site to upload them as this site does not support attachments.
[/list]
Title: Re: DCB Legal – Unpaid Parking Charge 5 Years Old
Post by: Dominic on January 10, 2026, 07:51:03 pm
I have just received a letter from the County Court (following unsuccessful mediation). It is a General Form of Judgement or Order dated 6 January 2026 and reads;

IT IS ORDERED THAT

1. Unless the Defendant files a full Defence to the Claim by 4pm on the 20 January 2026, Judgement shall be entered for the Claimant absolutely with costs as sought, the Court is satisfied that Claim is sufficient as decided.

2. The Court has made this order of its own initiative without a hearing. You are entitled to apply to have this order set aside, varied or say but you must do so within 7 days from the day which this order is served upon you or such other period as may be directed above.

Dated 11 December 2025

How should we file the full defence, which I believe is the template with Strikeout Order previously prepared with your assistance?

Many thanks.

Title: Re: DCB Legal – Unpaid Parking Charge 5 Years Old
Post by: Dominic on September 11, 2025, 12:29:47 pm
Ok. Thanks. I'll complete the 'Delegation Of Authority to Mediate' form and expect the call.
Title: Re: DCB Legal – Unpaid Parking Charge 5 Years Old
Post by: jfollows on September 11, 2025, 12:26:15 pm
DCB Legal will participate in the mediation because they have to, but you will not talk to them directly. Search the forum for many discussions, but you offer £0 to settle and that will be the end of it.
Title: Re: DCB Legal – Unpaid Parking Charge 5 Years Old
Post by: Dominic on September 11, 2025, 12:14:38 pm
Hello again. After numerous attempts to send our N180 to HM Courts as an email attachment (PDF, Word doc with plain text email) I gave up. They claimed their system could not open any of them! Anyway I finally sent a paper version and we just received a date for mediation. I presume DCB will not participate but I’ll prepare for the call in any event. If you have any tips do let me know? Many thanks.
Title: Re: DCB Legal – Unpaid Parking Charge 5 Years Old
Post by: Dominic on July 17, 2025, 10:16:29 am
Thanks again b789,

I will draft the N180 and follow your advice.
Title: Re: DCB Legal – Unpaid Parking Charge 5 Years Old
Post by: b789 on July 16, 2025, 11:55:49 pm
Having received your own N180 (make sure it is not simply a copy of the claimants N180), do not use the paper form. Ignore all the other forms that came with it. you can discard those. Download your own here and fill it in on your computer. You sign it by simply typing your full name in the signature box.

https://assets.publishing.service.gov.uk/media/673341e779e9143625613543/N180_1124.pdf

Here are the answers to some of the less obvious questions:

• The name of the court is "Civil National Business Centre".

• To be completed by "Your full name" and you are the "Defendant".

• C1: "YES"

• D1: "NO". Reason: "I wish to question the Claimant about their evidence at a hearing in person and to expose omissions and any misleading or incorrect evidence or assertions.
Given the Claimant is a firm who complete cut & paste parking case paperwork for a living, having this case heard solely on papers would appear to put the Claimant at an unfair advantage, especially as they would no doubt prefer the Defendant not to have the opportunity to expose the issues in the Claimants template submissions or speak as the only true witness to events in question
.."

• F1: Whichever is your nearest county court. Use this to find it: https://www.find-court-tribunal.service.gov.uk/search-option

• F3: "1".

• Sign the form by simply typing your full name for the signature.

When you have completed the form, attach it to a single email addressed to both dq.cnbc@justice.gov.uk and info@dcblegal.co.uk and CC in yourself. Make sure that the claim number is in the subject field of the email.
Title: Re: DCB Legal – Unpaid Parking Charge 5 Years Old
Post by: Dominic on July 16, 2025, 08:55:24 pm
Hi b789,

My wife just received the following email:

___________
Good morning

Having reviewed the content of your defence, we write to inform you that our client intends to proceed with the claim.
 
In due course, the Court will direct both parties to each file a directions questionnaire. In preparation for that, please find attached a copy of the Claimant's, which we confirm has been filed with the Court.
 
Without Prejudice to the above, in order to assist the Court in achieving its overriding objective, our client may be prepared to settle this case - in the event you wish to discuss settlement, please call us on 0203 434 0433 within 7 days and make immediate reference to this correspondence.
 
If you have provided an email address within your Defence, we intend to use it for service of documents (usually in PDF format) hereon in pursuant to PD 6A (4.1)(2)(c). Please advise whether there are any limitations to this (for example, the format in which documents are to be sent and the maximum size of attachments that may be received). Unless you advise otherwise, we will assume not.

Kind Regards, 
___________________

An N180 form was attached to the email. I noticed at 'D' that the Claimant ticks 'Yes' against the statement, 'Suitability for determination without a hearing'.

As always your help is very much appreciated.
Title: Re: DCB Legal – Unpaid Parking Charge 5 Years Old
Post by: Dominic on June 10, 2025, 03:02:28 pm
Thanks b789. I'll wait for a reply as you suggest.
Title: Re: DCB Legal – Unpaid Parking Charge 5 Years Old
Post by: b789 on June 10, 2025, 01:47:43 pm
It can take weeks sometimes for them to process a defence. You only submitted yours a week ago. Of course they have no record of it yet.

You have the acknowledgment email. Just wait for a letter from them stating that they have received the defence and passed it to the claimant. You have no idea when they passed it to the claimant and they have, I think, 21 days to respond. You will eventually receive a letter from the claimants representative confirming that their client intend to proceed.

You can't rush it and the system is backlogged with these spurious claims.
Title: Re: DCB Legal – Unpaid Parking Charge 5 Years Old
Post by: Dominic on June 10, 2025, 10:29:02 am
Following your advice I emailed the defence to ClaimResponses.CNBC@justice.gov.uk. We received an email back which began ‘Thank you for emailing the Claim Responses Team…’.

Several days later, for the abundance of caution, I called (0300 123 1056) to confirm the defence had been successfully lodged. I was call number 36 in the queue but eventually spoke to someone. They had no record of the defence or indeed the claim number (8 characters beginning M4K). I was advised to email the defence a second time. We have done so and received a reply as above.

My wife has created a moneyclaim.gov.uk account but the Claim Number / Defence Pack Password is not recognised by the website. We tried multiple browsers.

I remain concerned we are lost in the system with a deadline of 4pm on the 17th June to submit our defence. My wife will call the above number again this afternoon and try to establish who, if anyone can actually find the Claim Number issued by HM Courts & Tribunals Service (29th May 2025),  on their own system.

Is there anything else you would recommend to ensure we do not miss the deadline for filing our defence? I am happy to pay for recorded delivery of the paper copy... or even visit the Civil National Business Centre in Northampton!
Title: Re: DCB Legal – Unpaid Parking Charge 5 Years Old
Post by: Dominic on June 03, 2025, 08:33:24 pm
That is very clear. Thank you. This is turning into a foundation course for me in law!
Title: Re: DCB Legal – Unpaid Parking Charge 5 Years Old
Post by: b789 on June 03, 2025, 08:28:54 pm
It matters not what you have received prior to the claim. Have a read of CPR 16 (https://www.justice.gov.uk/courts/procedure-rules/civil/rules/part16) to understand what must be included in the PoC. You have to imagine that you know absolutely nothing about this claim and the N1SDT Claim Form is the first you know about this. The PoC have to explain the claimants case with enough detail for you to be able to make an informed defence.

There is nothing to stop the claimant issuing further, more detailed PoC within 14 days if they cannot explain their case on the N1SDT form. They have chosen not to do that.

Their PoC do not adequately set out their case.
Title: Re: DCB Legal – Unpaid Parking Charge 5 Years Old
Post by: Dominic on June 03, 2025, 08:19:32 pm
Dear b789,

Thanks again for the advice. What a relief.

I do have one question.

The Defence at 3 (d) states, ‘The PoC do not state with sufficient particularity exactly where the breach occurred, the exact time when the breach occurred and how long it is alleged that the vehicle was parked before the parking charge was allegedly incurred;’.

This is true of the Particulars of Claim.

In my earlier post [Reply #8 on: April 23, 2025, 08:39:15 am] I did mention the original ‘Contractual Parking Charge Notice’ dated 28th December 2019, which was sent by email from DCB.

The document, with photographs, indicates the exact time when the alleged breach occurred, how long the vehicle was parked etc.

Is it safe to assume that because this information was not included in the Particulars of Claim, 3(d) remains applicable?

Kind regards,

Dominic.
Title: Re: DCB Legal – Unpaid Parking Charge 5 Years Old
Post by: b789 on June 03, 2025, 06:41:34 pm
As they have not responded to the response to the LoC you can refer them to the SRA. I advised someone earlier today on how to do that in this post:  https://www.ftla.uk/private-parking-tickets/vcs-cn-stopping-in-a-prohibited-zone-bristol-airport/msg74558/#msg74558

Just adapt that to your situation.

Regarding the claim, with an issue date of 29th May, you have until 4pm on Tuesday 17th June to submit your defence. If you submit an Acknowledgement of Service (AoS) before then, you would then have until 4pm on Tuesday 1st July to submit your defence.

If you want to submit an AoS then follow the instructions in this linked PDF:

https://www.dropbox.com/s/xvqu3bask5m0zir/money-claim-online-How-to-Acknowledge.pdf?dl=0

Otherwise, here is the defence and link to the draft order that goes with it. You only need to edit your name and the claim number. You sign the defence by typing your full name for the signature and date it. There is nothing to edit in the draft order.

When you're ready you combine both documents as a single PDF attachment and send as an attachment in an email to claimresponses.cnbc@justice.gov.uk and CC in yourself. The claim number must be in the email subject field and in the body of the email just put: "Please find attached the defence and draft order in the matter of G24 Ltd v [your full name] Claim no.: [claim number]."

Quote
IN THE COUNTY COURT
Claim No: [Claim Number]

BETWEEN:

G24 Ltd

Claimant

- and -

[Defendant's Full Name]


Defendant



DEFENCE

1. The Defendant denies the claim in its entirety. The Defendant asserts that there is no liability to the Claimant and that no debt is owed. The claim is without merit and does not adequately disclose any comprehensible cause of action.

2. There is a lack of precise detail in the Particulars of Claim (PoC) in respect of the factual and legal allegations made against the Defendant such that the PoC do not comply with CPR 16.4.

3. The Defendant is unable to plead properly to the PoC because:

(a) The contract referred to is not detailed or attached to the PoC in accordance with CPR PD 16(7.5);

(b) The PoC do not state the exact wording of the clause (or clauses) of the terms and conditions of the contract (or contracts) which is/are relied on;

(c) The PoC do not adequately set out the reason (or reasons) why the claimant asserts the defendant has breached the contract (or contracts)

(d) The PoC do not state with sufficient particularity exactly where the breach occurred, the exact time when the breach occurred and how long it is alleged that the vehicle was parked before the parking charge was allegedly incurred;

(e) The PoC do not state precisely how the sum claimed is calculated, including the basis for any statutory interest, damages, or other charges;

(f) The PoC do not state what proportion of the claim is the parking charge and what proportion is damages;

(g) The PoC do not provide clarity on whether the Defendant is sued as the driver or the keeper of the vehicle, as the claimant cannot plead alternative causes of action without specificity.

4. The Defendant attaches to this defence a copy of a draft order approved by a district judge at another court. The court struck out the claim of its own initiative after determining that the Particulars of Claim failed to comply with CPR 16.4. The judge noted that the claimant had failed to:

(i) Set out the exact wording of the clause (or clauses) of the terms and conditions relied upon;

(ii) Adequately explain the reasons why the defendant was allegedly in breach of contract;

(iii) Provide separate, detailed Particulars of Claim as permitted under CPR PD 7C.5.2(2).

(iv) The court further observed that, given the modest sum claimed, requiring further case management steps would be disproportionate and contrary to the overriding objective. Accordingly, the judge struck out the claim outright rather than permitting an amendment.

5. The Defendant submits that the same reasoning applies in this case and invites the court to adopt a similar approach by striking out the claim for the Claimant’s failure to comply with CPR 16.4.

Statement of truth

I believe that the facts stated in this Defence are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.

Signed:


Date:

Draft Order for the defence (https://www.dropbox.com/scl/fi/tcewefk7daozuje25chkl/Strikeout-order-v2.pdf?rlkey=wxnymo8mwcma2jj8xihjm7pdx&st=nbtf0cn6&dl=0)
Title: Re: DCB Legal – Unpaid Parking Charge 5 Years Old
Post by: Dominic on June 03, 2025, 05:24:41 pm
Hello again.

My wife has now been served by post with the Claim Form (attached). There has been no response to any of the questions put to DCB Legal in the letter / email which you helped us write.

Once again I would appreciate any advice that you can give.

Kind regards,

Dominic.

[attachment deleted by admin]
Title: Re: DCB Legal – Unpaid Parking Charge 5 Years Old
Post by: Dominic on April 23, 2025, 05:10:01 pm
Thanks again b789. Amazing letter. I’ll make sure it is sent off shortly.
Title: Re: DCB Legal – Unpaid Parking Charge 5 Years Old
Post by: b789 on April 23, 2025, 10:49:24 am
Respond by email to info@dcblegal.co.uk and CC in yourself the following:

Quote
By email to: info@dcblegal.co.uk

[Today’s Date]

Dear Sirs,

Re: Your Letter of Claim dated 20th March 2025 / Your response dated 22nd April 2025

I write further to your recent correspondence and must express my dissatisfaction with the failure to comply with the requirements of the Pre-Action Protocol for Debt Claims (PAPDC).

In my response dated 28th March 2025, I asked two clear and specific questions. Your reply has wholly failed to provide the necessary information in accordance with Paragraphs 3.1(a), 5.1 and 5.2 of the PAPDC, which obliges a creditor or their representative to provide a detailed response to any points raised in the debtor’s reply.

Your response failed to address the following:

1. The nature and legal basis of the £70 “debt recovery” fee

I requested clarification as to whether this sum is inclusive or exclusive of VAT. Your response simply repeats that the charge is a “contribution to costs” and relies on boilerplate assertions that do not answer the question. This does not meet the standard of engagement required by the PAPDC.

Please now provide:

1. A detailed breakdown of this £70 sum.
2. Confirmation of whether it is net or inclusive of VAT.
3. If VAT is included, an explanation of why I, as the alleged debtor, am expected to meet your client’s VAT liability.
4. If it is not invoiced with VAT, an explanation of how you justify this against HMRC VATSC06140.

2. The legal characterisation of the £100 principal sum

I asked whether your client is pursuing this as damages for breach of contract or as a fee arising from the provision of a contractual service. You have failed to answer this directly. This distinction is critical and must be clarified.

Please confirm, in precise legal terms:

1. Whether the principal sum is alleged as damages or consideration.
2. If consideration, how the amount was calculated and what service was purportedly provided in return.

Your failure to answer these questions is a breach of the spirit and the letter of the PAPDC. I remind you that paragraph 7 of the Protocol makes clear that the parties are expected to engage in a constructive and cooperative exchange of information. Your template responses are obstructive and do not assist in resolving the dispute without litigation.

Should your client issue a claim without addressing these questions, I will draw the court’s attention to this non-compliance and reserve the right to seek costs on the grounds of unreasonable conduct.

Additionally, if you continue to disregard the requirements of the Protocol and persist in failing to engage with legitimate pre-action queries, I will consider this a regulatory matter and will submit a formal complaint to the Solicitors Regulation Authority. Your correspondence and responses will be retained and submitted in full as evidence of this failure.

I again request a substantive and specific response to each of the points above within 14 days.

Yours faithfully,

[Your Name]
Title: Re: DCB Legal – Unpaid Parking Charge 5 Years Old
Post by: Dominic on April 23, 2025, 08:39:15 am
Yesterday my wife received an email reply from DCB Legal. A copy (anonymised) is attached.

Their email included a PDF of the Parking Charge Notice which shows photographs of the car, registration plate, time vehicle was parked etc. I am unable to see who was driving.

How should she respond? Thanks.

[attachment deleted by admin]
Title: Re: DCB Legal – Unpaid Parking Charge 5 Years Old
Post by: Dominic on March 28, 2025, 05:49:50 pm
That's good to know. Thanks.
Title: Re: DCB Legal – Unpaid Parking Charge 5 Years Old
Post by: b789 on March 28, 2025, 05:27:42 pm
Anyone can send the email, as long as it is done in her name.
Title: Re: DCB Legal – Unpaid Parking Charge 5 Years Old
Post by: Dominic on March 28, 2025, 05:14:28 pm
Thanks b789. This will save me so much time and effort putting together an appropriate response.

As my wife is the registered keeper and recipient of the letter from DCB Legal I will get her to send the email.

Kind regards,

Dominic.
Title: Re: DCB Legal – Unpaid Parking Charge 5 Years Old
Post by: b789 on March 28, 2025, 03:57:47 pm
Respond to the LoC with the following by email to info@dcblegal.co.uk and CC in yourself:

Quote
By email to: info@dcblegal.co.uk

[Date]

Dear Sirs,

Re: Letter of Claim dated 20th March 2025

I refer to your Letter of Claim.

I confirm that my address for service at this time is as follows, and I request that any outdated address be erased from your records to ensure compliance with data protection obligations:

[YOUR ADDRESS]

Please note that the alleged debt is disputed, and any court proceedings will be robustly defended.

I note that the sum claimed has been increased by an excessive and unjustifiable amount, which appears contrary to the principles established by the Government, who described such practices as “extorting money from motorists.” Please refrain from sending boilerplate responses or justifications regarding this issue.

Under the Pre-Action Protocol for Debt Claims, I require specific answers to the following questions:

1. Does the additional £70 represent what you describe as a “Debt Recovery” fee? If so, is this figure net of or inclusive of VAT? If inclusive, I trust you will explain why I, as the alleged debtor, am being asked to cover your client’s VAT liability.

2. Regarding the principal sum of the alleged Parking Charge Notice (PCN): Is this being claimed as damages for breach of contract, or will it be pleaded as consideration for a purported parking contract?

I would caution you against simply dismissing these questions with vague or boilerplate responses, as I am fully aware of the implications. By claiming that PCNs are exempt from VAT while simultaneously inflating the debt recovery element, your client – with your assistance – appears to be evading VAT obligations due to HMRC. Such mendacious conduct raises serious questions about the legality and ethics of your practices.

I strongly advise your client to cease and desist. Should this matter proceed to court, you can be assured that these issues will be brought to the court’s attention, alongside a robust defence and potentially a counterclaim for unreasonable conduct.

Yours faithfully,


[YOUR NAME]
Title: Re: DCB Legal – Unpaid Parking Charge 5 Years Old
Post by: Dominic on March 27, 2025, 10:18:58 pm
Thanks. I appreciate the help. When the formal paperwork arrives I will upload it and complete as required.
Title: Re: DCB Legal – Unpaid Parking Charge 5 Years Old
Post by: jfollows on March 27, 2025, 08:21:45 pm
Oh, sorry, this is the formal letter of claim.

Same advice, just wait for formal paperwork and complete with our help. They will eventually discontinue.

You will have some formal paperwork to deal with first. You will get guidance here. You will have to file a defence and a Directions Questionnaire, the case will be allocated to your local court and then DCB Legal will discontinue before having to pay the court fee.

Read up here on many similar cases in the meantime. It’s what I have done.

Essentially it costs very little to send the letter and they know that a significant percentage of recipients just pay £170 or whatever.
Title: Re: DCB Legal – Unpaid Parking Charge 5 Years Old
Post by: jfollows on March 27, 2025, 08:14:56 pm
Ignore.

Come back if you get a formal Letter of Claim.

Know that DCB Legal may then initiate a formal civil court claim but will discontinue if properly defended before they have to pay the court fee.

Research this on similar cases here.

Their tactic is intimidation, use of things like “CCJ” but it’s all designed to make people panic and pay up.

Follow advice here and you will pay nothing. Just keep us informed.

Also note that on Christmas Day 2025 this times out anyway.

Ignore everything from debt collectors like DCBL. Again, they use the word “bailiff” in their name to frighten people. They have the same power as I have if I write to you similarly, that’s to say none at all.
Title: DCB Legal – Unpaid Parking Charge 5 Years Old
Post by: Dominic on March 27, 2025, 07:18:52 pm
Today my wife received a letter from DCB Legal (attached) following others from DCBL Bailiffs acting on behalf of G24 Ltd. They are claiming that, as the keeper of a vehicle, she owes £170 for an ‘unpaid Parking Charge’; five years earlier.

The car was regularly driven by three different members of our family, none of whom can remember parking at the Homebase carpark in question on the 24th December 2019. My wife was also the keeper of second car in 2019 which she drove more regularly.

It is no longer possible to view the car park or signage that may have been applicable on the date in question.

Please can you offer some advice?

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