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Live cases legal advice => Private parking tickets => Topic started by: Pauly436 on March 25, 2025, 09:40:29 pm

Title: Re: Small claim court letter received. Observed leaving site UKCPS Sheff
Post by: b789 on October 03, 2025, 10:41:50 am
Have you had a response from Moorside Legal?
Title: Re: Small claim court letter received. Observed leaving site UKCPS Sheff
Post by: DWMB2 on October 02, 2025, 11:01:10 pm
Your original aim was to avoid paying UKCPS any money. You have succeeded in that aim. I'd count that as a win.

Quote
I don’t feel in the position to spend funds fighting for the fees.
Entirely sensible.
Title: Re: Small claim court letter received. Observed leaving site UKCPS Sheff
Post by: Pauly436 on October 02, 2025, 08:09:36 pm
Hi all.

Had a reply from the courts on my request to claim fees from moorside for unfair practice.

“This matter has been brought to an end by the Claimant’s notice of discontinuance. The Defendant has not applied to have the notice of discontinuance set aside (CPR 38.4) and therefore this matter is no longer ongoing, so he cannot make a claim under it.”

Feels like the end of the road as I don’t feel in the position to spend funds fighting for the fees.

Still extremely happy that the support from this group got the case dropped.

Pauly
Title: Re: Small claim court letter received. Observed leaving site UKCPS Sheff
Post by: b789 on September 19, 2025, 10:50:32 am
Who sent the notice of discontinuance? The court or moorside legal.  Did they actually discontinue or just tell you they were so you didn’t turn up today to argue your case?

Notice of Discontinuance Was sent to me by email 24hours and 15 minutes before the court hearing.

The NoD is sent by the claimant or their legal representative. An N279 is not issued by the court.

On a separate note, there has been a very recent High Court appeal decision, which will be binding, that could affect every single one of these bulk litigators, especially Moorside Legal who are one of the most incompetent of them all.

Mazur & Stuart v Charles Russell Speechlys LLP [2025] EWHC 2341 (KB), Sheldon J (16 Sept 2025) (https://www.dropbox.com/scl/fi/avemaaeatg8znf97gix8m/Mazur-and-Ors-v-CRS-LLP.pdf?rlkey=ijv0ibxmz7ok6vrgwcvfdqpob&st=t7kweh3l&dl=0) is a high-authority clarification that paralegals/non-admitted staff cannot conduct litigation merely because their firm is authorised; they may only support an authorised litigator.

In these types of cases, you can target any paralegal-signed formal steps (claim issue, SoTs, WS purporting to take responsibility) and seek regularisation plus costs. In this particular case, the N1SDT is signed by an Ibrar Ahmad. Whilst Mr Ahmad is listed as an SRA regulated solicitor, it shows him as employed by Osbourne Pinner Ltd, not Moorside Legal. The only SRA regulated employees of Moorside Legal are Adam Edward Peacock  who is not an SRA-regulated lawyer, working as Compliance officer for finance and administration (COFA), Rebecca Horton-Grainger who is an SRA-regulated solicitor and is Compliance officer for legal practice (COLP) and a Thomas Oliver Clough who is an SRA-regulated solicitor.

Given that Moorside Legal’s SRA entry lists only Rebecca Horton-Grainger (COLP) and Thomas Oliver Clough as its solicitors, if the N1SDT claim is signed “for Moorside Legal” by Ibrar Ahmad whose SRA record shows he “works at Osbourne Pinner Ltd”, there’s a clear authority mismatch.

A statement of case/SoT may be signed by the party or their legal representative (CPR 22; PD22). The legal representative must be the lawyer acting for the claimant through the firm on the record. A practising solicitor (like Mr Ahmad) is personally authorised to conduct litigation, but if he signs on behalf of Moorside Legal, he must have a proper practising relationship/authority with Moorside (employee/partner/consultant/secondment).

Unless Moorside can evidence that Mr Ahmad was acting through/for Moorside when he signed, this is a solid authority defect and will affect their liability for costs.

I suggest you send the following email to Rebecca Horton-Grainger at Moorside Legal:

Quote
Subject: Claim [Claim No.] – Confirmation of Mr Ibrar Ahmad’s authority (March 2025)

Dear Ms Horton-Grainger,

Re: UKCPS Ltd v [Defendant’s name] — Claim No. [____]; issued 13 March 2025]

For the purpose of a pending costs application following the Claimant’s late discontinuance, please confirm the following in relation to the above claim:

1. Whether Mr Ibrar Ahmad was employed by, seconded to, or acting as a consultant for Moorside Legal as at 13 March 2025; and
2. Whether Mr Ahmad was authorised by Moorside Legal to sign N1SDT claim forms and/or statements of truth on that date.

A brief yes/no to each point (or a short confirmation on letterhead) will suffice.

This request is made to clarify authority at the material time, in light of the recent High Court guidance on conduct of litigation by authorised persons.

I would be grateful for your reply within 7 days from today. If no response is received by that date, the Court may be invited to note the absence of confirmation when considering costs.

Yours faithfully,

[Full name]
Defendant
[Email] | [Telephone]
[Postal address]
Title: Re: Small claim court letter received. Observed leaving site UKCPS Sheff
Post by: Pauly436 on September 19, 2025, 10:29:30 am
Moorside sent the notice of discontinuance by email.

I rang the court to check they had received it as well. I wanted to check it wasn’t a sly tactic like you suggested.
Title: Re: Small claim court letter received. Observed leaving site UKCPS Sheff
Post by: disgruntchelt on September 19, 2025, 10:14:41 am
Who sent the notice of discontinuance? The court or moorside legal.  Did they actually discontinue or just tell you they were so you didn’t turn up today to argue your case?
Title: Re: Small claim court letter received. Observed leaving site UKCPS Sheff
Post by: Pauly436 on September 19, 2025, 10:07:17 am
Understood. All sent 🤞
Title: Re: Small claim court letter received. Observed leaving site UKCPS Sheff
Post by: b789 on September 19, 2025, 09:54:43 am
Before you do anything, I just noticed a typo in the cover letter to the court:

Quote
The Defendant was therefore denied a fair opportunity to respond to a properly poorly pleaded case.

There is no fee if you send as is and the court accepts that you have a valid argument. There is a possibility, that a judge may require you to submit a formal application (N244) and that would require a fee of £313 which you would get back if your costs request is successful.

You do not have to continue if you think the risk is too great if they require an N244 application. So, at least send in the costs request and let's see what the court comes back with.

We had a very similar case recently where the court simply ordered a costs hearing (no N244 required) and, in this case DCB Legal, kept trying to offer small sums to settle the matter out of court. We advised the defendant not to accept anything except the modest cost claimed (around £130 if I remember) and if they insisted on coming back with more and more offers that did not match the costs claimed, they would increase the costs claim because of the extra work in responding to the low offers being made. Of course, they eventually paid up in full before the hearing because they knew they would receive a spanking.

So, send the costs request as advised (correcting the typo I highlighted) and let's see where it goes from there. You are dealing with a firm of utterly incompetent wannabe legals and they should understand that their unreasonable behaviour has consequences.
Title: Re: Small claim court letter received. Observed leaving site UKCPS Sheff
Post by: Pauly436 on September 18, 2025, 07:42:55 pm
I can not see a downside, so yes I shall.

It seems fair and should help to hold Solicitors to acceptable standards.

I will report back.

Before I press send. What do you see as worse case scenario for me here? Loss of an application fee? Is this £39?
Title: Re: Small claim court letter received. Observed leaving site UKCPS Sheff
Post by: b789 on September 18, 2025, 05:33:49 pm
@Pauly436, you can go one better...

You can still ask the court to award you costs, even though the claim was discontinued before the hearing. Normally, in the small claims track each side pays their own costs, but there is an exception in the rules. Rule 27.14(2)(g) says that if a party behaves unreasonably, the court can order them to pay the other side’s costs.

Here the claimant issued a defective claim that never complied with CPR 16.4 because it did not properly set out a cause of action. They then failed to serve any witness evidence in line with the court’s directions, even though they paid the hearing fee and kept the case going until just twenty-four hours before the hearing. At that point they filed a notice of discontinuance. That sequence of events meant you had to spend time and effort dealing with the claim—researching the rules, preparing a defence, responding to the court, and chasing to find out what was happening—only for the claimant to abandon the case at the last possible moment.

That is conduct which has no reasonable explanation, and case law says that is what counts as “unreasonable”. Because of that, you can now ask the court to order the claimant to pay you for the time you have wasted. As a litigant in person you can claim at the guideline rate of £19 an hour for the hours you have genuinely spent dealing with the case, together with modest expenses like printing and postage. If the court insists that you make a formal application, the application fee can also be claimed back.

So although there was no hearing and no travel or loss of work to claim, you are entitled to ask for your wasted time and effort to be compensated, because the claimant pursued a defective case and only dropped it on the eve of trial.

You can write a short, formal email to the court (FAO: Court Manager/Listing, quoting the claim number and parties) asking that, notwithstanding the N279, the file be placed before a judge for a paper determination of the defendant’s costs under CPR 27.14(2)(g). Attach a brief statement explaining the late discontinuance, the defective pleadings and lack of witness evidence, and an itemised litigant-in-person costs schedule (hours at £19/hour plus modest disbursements). Copy Moorside Legal and say you have done so.

Courts often will either deal with that on the papers or reply directing you to issue an N244. There is no extra fee if the judge considers it on the papers; the N244 route carries a fee, which you should then ask to be added to any costs order. Act promptly after the N279 so the file is still “live” administratively. If the judge declines to act of their own initiative (CPR 3.3), they will usually tell you to make a formal application—at which point you file the N244 in the same terms.

You can send the following to the court manager and make sure you CC in Moorside Legal:

Quote
Subject: Claim [Claim Number] – Request for Costs Assessment Following Discontinuance

Dear Court Manager,

I write in respect of claim [Claimant] v [Defendant], claim number [xxxx]. The Claimant filed a Notice of Discontinuance (N279) on [date], approximately 24 hours before the listed hearing on [hearing date].

Throughout the proceedings the Claimant maintained particulars of claim that did not comply with CPR 16.4(1)(a) and failed to serve any witness statement in accordance with the court’s directions. The Defendant was therefore denied a fair opportunity to respond to a properly pleaded case. The Claimant nevertheless paid the trial fee and allowed the matter to proceed to the eve of the hearing before discontinuing.

This conduct has put the Defendant to considerable time and expense in researching the law, preparing the defence, responding to the defective pleadings, and chasing the court for updates. It is respectfully submitted that this amounts to unreasonable behaviour within the meaning of CPR 27.14(2)(g) and the authorities, in particular Dammermann v Lanyon Bowdler [2017] EWCA Civ 269.

The Defendant therefore invites the court to place the file before a judge for a summary determination of costs under CPR 27.14(2)(g). An itemised schedule of time and disbursements is attached, together with a short supporting statement.

The Claimant’s representatives, Moorside Legal, have been copied into this correspondence.

Yours faithfully,

[Defendant’s name]

You would need to include the following with the email as PDF attachments:

Quote
Supporting statement (for paper costs determination)

Claim No.: [xxxx]
Parties: [Claimant] v [Defendant]
Court: [County Court hearing centre]

Defendant’s statement in support of costs under CPR 27.14(2)(g)

1. I am the Defendant. I make this statement in support of my request for a summary assessment of my costs under CPR 27.14(2)(g) following the Claimant’s late discontinuance.

2. The Particulars of Claim were deficient and did not comply with CPR 16.4(1)(a), in that they failed to set out a properly particularised cause of action. My Defence was confined to that pleading defect, and I could not serve a witness statement unless and until the Claimant clarified its case by serving its own evidence.

3. The court gave directions requiring witness evidence. The Claimant served no witness statement. Notwithstanding that failure, the Claimant paid the hearing fee and allowed the matter to proceed until approximately 24 hours before the listed hearing on [hearing date], when it filed a Notice of Discontinuance (N279) on [date].

4. This sequence required me to spend significant time and effort: reviewing and researching the rules, preparing and filing a Defence, corresponding about the defective pleadings and directions, and chasing the court for updates, only for the claim to be abandoned on the eve of trial. In my submission, that conduct has no reasonable explanation and amounts to “unreasonable behaviour” within CPR 27.14(2)(g) as explained by the Court of Appeal in Dammermann v Lanyon Bowdler [2017] EWCA Civ 269.

5. Although CPR 38.6(3) limits costs consequences of discontinuance on the small-claims track, CPR 27.14(2)(g) permits the court to award “further costs” where a party has behaved unreasonably. I therefore ask the court to summarily assess my costs as a litigant in person at the guideline rate of £19 per hour for time reasonably spent, together with modest disbursements, as set out in the attached Schedule.

If the court considers a formal application is required, I respectfully invite a direction that any application fee be added to the costs payable by the Claimant.

Statement of Truth

I believe that the facts stated in this supporting statement are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.

Signed:

Date:

Name: [Defendant’s full name]
Address/email: [service details]

And here is a sample itemised schedule of costs. Make sure that you don't exaggerate and be realistic on the amount of time spent.

Quote
Itemised schedule of costs (CPR 27.14(2)(g))

Claim No.: [xxxx] — [Claimant] v [Defendant]
Defendant: [name] (litigant in person)
Hourly rate claimed: £19.00 (LiP guideline)

Work done (reasonably caused by the Claimant’s conduct):

1. Reviewing claim form and defective Particulars; identifying CPR 16.4 issues – 2.0 h
2. Researching CPR 16/27/38 and relevant authorities; considering case strategy – 4.0 h
3. Drafting and filing Defence focused on pleading defects – 3.0 h
4. Correspondence with Claimant/court re directions, witness evidence and status; chasing court – 2.5 h
5. Preparing this costs request: chronology, supporting statement, schedule – 1.5 h

Subtotal time: 13.0 hours × £19.00 = £247.00

Disbursements (receipts available where indicated):

• Printing/photocopying/postage for Defence and correspondence: £[ ]
• (If required) N244 application fee for costs following discontinuance: £[ ]

Total costs sought: £[247.00 + disbursements]

Payment requested within 14 days of order.

Signed:

Date:

Name: [Defendant’s full name]

Are you going to go for it?
Title: Re: Small claim court letter received. Observed leaving site UKCPS Sheff
Post by: Pauly436 on September 18, 2025, 03:07:04 pm
For anyone that might read this in the future I wanted to conclude this case and pass on my thanks to everyone who guided me, especially the wonderful @b789 who provided unbelievable support and documents.

Moorside Legal never bother to submit a witness statement. Notice of Discontinuance Was sent to me by email 24hours and 15 minutes before the court hearing. I assume they waited until just before the 24 hour mark otherwise they would have had to turn up. (I double checked with the courts this had been received for peace of mind)

To anyone in a similar situation. Don’t lose hope. Follow the guidance given to you by members here and you will win. 🏆

Slightly disappointed I can’t see the judge slap their wrist for not submitting a W/S.

How do they live with themselves taking up so much of the courts time knowing full well they will back out?

Do any solicitors ever get reprimanded for this?

Thanks a million
Pauly
Title: Re: Small claim court letter received. Observed leaving site UKCPS Sheff
Post by: Pauly436 on September 05, 2025, 04:14:06 pm
I rang them earlier to confirm the court email address and double checked that as well. Trial fee was paid.

Seems mad they would pay the trial fee but not submit a WS but nothing they do seems to make sense.
Title: Re: Small claim court letter received. Observed leaving site UKCPS Sheff
Post by: b789 on September 05, 2025, 04:08:43 pm
I would also double check with the court that they actually paid the trial fee. I know you said they did but I would get another confirmation of that.
Title: Re: Small claim court letter received. Observed leaving site UKCPS Sheff
Post by: Pauly436 on September 05, 2025, 04:03:24 pm
Your comments here have really helped me understand what I’m actually fighting.

Unsurprisingly 4pm has passed with no WS from moorside so I shall submit my WS now as you described.

Title: Re: Small claim court letter received. Observed leaving site UKCPS Sheff
Post by: b789 on September 05, 2025, 07:56:41 am
You can only respond to the PoC. The PoC do not state a cause of action. You have to assume that the recipient of a claim has no knowledge of what it is about. It is up to the claimant to provide enough detail for the defendant to understand the claim.

As with all claims issued by the utter incompetents at Moorside Legal, they never comply with CPR 16.4(1)1(a) which means that they do not even include a concise cause of action.

All they have pleaded is that you, either as driver or Keeper are in breach of contract. They have not even said what the contractual terms you have allegedly breached. The court will have no idea that they are alleging that the breach is a term that can be breached. How can the court know that they are alleging that the term of contract breached is someone left the site? How exactly is that term written? Does it apply to the driver only? Does it apply to anyone in the vehicle? How. Is the ‘site’ boundary defined’? How do they intend to hold you liable as the Keeper?

Without stating the cause of action, it could be because no blue cars are allowed to park on a Wednesday between 0945 and 1127. Who knows? I could go on but you get the idea.

So, DO NOT add anything about the unknown cause of action.

Just remember, do not submit that until after 4pm.
Title: Re: Small claim court letter received. Observed leaving site UKCPS Sheff
Post by: Pauly436 on September 05, 2025, 07:45:09 am
Thank you for the sheer amount of advice and work you have put in for me b789.

I did receive a LoC, and in my naivety before I came to the site, I thought this was just another bullying letter like the others they send out demanding money.

Attached here
https://ibb.co/gMCkKK8k
https://ibb.co/1YCHt5hk
https://ibb.co/RkXT5Sby

I did not respond. Error
I didn't ask them to prove anything. I asked them for a SAR to see everything they had.

Would you recommend I add any specifics about the parking incident in the WS? No signs on the entrance to the car park? only being in the car park for 1 minute and 22 seconds? or does that just add more confusion. You have clearly provided me so many points already. Having read other threads on this site it seems that this wont get past the first bullet point before the judge throws it out.

I will prepare this WS into a PDF now like you described, ready to send at 4pm. If I hear from Moorside before then I will let you know immediately.

Thanks
Pauly
Title: Re: Small claim court letter received. Observed leaving site UKCPS Sheff
Post by: b789 on September 05, 2025, 07:12:58 am
As you only came to us after you had received the claim, did you receive a Letter of Claim (LoC) from Moorside and if so, did you respond, and if so, what did you respond with? Did you request the evidence their client relied on? Did you out them to strict proof of anything?

They will submit their WS bundle by email if they have not forgotten about it. You are dealing with a firm of incompetents and there is a chance that by submitting your WS you will trigger a panic response from Moorside. I have tried to head that off in the WS.

I still don’t think that they will dare try and present this case in court. However, just in case I’m wrong, I have put together a WS you can use.

If you have not received anything by 4pm today, I have prepared the body of your WS that you can submit at 4pm today by email. You will need to attach the two transcripts as evidence to the WS and they are referenced in it:

Quote
1. I am the Defendant and a litigant in person. This statement is confined to the Claimant’s defective Particulars of Claim and to their failure to serve any witness statement or exhibits by the court’s deadline of Friday 5 September 2025.

2. As at today’s date, the Claimant has served nothing beyond their vague, template Particulars of Claim. There is therefore nothing for me to answer other than that bare pleading.

3. I am filing after the evidence deadline because I reasonably awaited the Claimant’s witness statement and bundle so that I could respond to the case they chose to advance. None has been served. This filing simply records the position created by their default and causes no prejudice.

4. The Particulars of Claim do not comply with CPR 16.4(1)(a). They do not set out a concise statement of the facts relied upon and they disclose no recognisable cause of action that I can meet.

5. No contract or exact wording of any term is set out or attached as required by Practice Direction 16 paragraph 7.5.

6. The Particulars do not say whether I am pursued as driver or as registered keeper. Those are different legal bases and the Claimant should plead one clear case.

7. No material facts are pleaded: not what was done, where, when, or for how long; no signage or contractual nexus is identified; no legal basis is explained. I am left guessing and that is prejudicial.

8. The amount claimed is not properly particularised. There is no breakdown between any principal sum and any add-ons, and no legal basis is given for additional sums or interest.

9. For online claims, Practice Direction 7C paragraph 5.2(2) allows a claimant to serve separate, detailed Particulars within 14 days if space is limited. The Claimant chose not to do so. The continuing lack of particulars is therefore a choice.

10. The Claimant’s solicitors are officers of the court and are under a positive duty by CPR 1.3 to help the court further the overriding objective. It is a dereliction of that duty to issue and persist with Particulars that do not meet CPR 16.4(1)(a), and then to ignore the court’s directions by missing the 5 September 2025 evidence deadline.

11. Their default is serious and significant. As a represented party they should be held to a strict standard of compliance. This is not a minor technicality but conduct that wastes court time and obstructs the just, expeditious and proportionate resolution of the case.

12. Any suggestion that pre-action correspondence somehow cures the defective pleading is denied. The issues are defined by the statements of case. A witness statement is for evidence; it is not a vehicle to plead a new case after the deadline or to retrofit particulars that were never pleaded.

13. If the Claimant now seeks to serve a late witness statement, I oppose relief from sanctions. There is a serious and significant breach, no good reason has been offered, and all the circumstances—especially the prejudice to a litigant in person and the Claimant’s represented status—favour refusal. The court should not permit an ambush after seeing my position.

14. The Claimant missed the 4pm, Friday 5 September 2025 evidence deadline. Under CPR 32.10 they may not rely on any witness statement served late without permission. If relief from sanctions is sought, I oppose it: the breach is serious and significant; there is no good reason; and all the circumstances—including their represented status, the prejudice to a litigant in person, the attempted ambush after seeing my statement, and wasted court time—favour refusal (*Denton*; CPR 3.9). As officers of the court (CPR 1.3) their serial non-compliance warrants sanction, not indulgence.

15. If, contrary to that, any late material is admitted, it should be confined strictly to matters already pleaded; any new allegations, new contractual terms or new causes of action should be excluded; and I should have a fair opportunity to respond, including an adjournment with my costs thrown away.

16. Any late statement from a Moorside employee will be hearsay from someone with no first-hand knowledge. I ask the court to give such material little or no weight.

17. I attach and rely upon Civil Enforcement Ltd v Chan (2023) and Car Park Management Services v Akande (2024) (Exhibits AUTH1 and AUTH2). These persuasive appellate authorities struck out near-identical parking templates for failure to comply with CPR 16.4(1)(a) and confirm that a claimant must properly plead its case rather than attempting to retrofit it later.

18. In light of the above, I invite the court to strike out the claim under CPR 3.4(2)(a) because the statement of case discloses no reasonable grounds for bringing the claim. I further invite the court to sanction the Claimant’s solicitors for their dereliction of duty as officers of the court and for their abuse of process in missing the court’s deadline.

19. In the alternative, I ask the court to dismiss the claim, refuse any late attempt to expand or amend it, and consider costs for unreasonable conduct under CPR 27.14(2)(g).

As this will be your “bundle” you will need to put it all together as a single PDF file, correctly paginated. The WS will need the court header (same as for the defence but titled “Witness Statement”) and a Statement of Truth (again, same as in the defence but with “witness statement” instead of “defence”).

As this is a small claims track, the judge on the day is not going to have read anything and will be skim reading. I suggest you also add the following as part of your bundle...

A single cover page, big font, double spaced:

Quote
1. Claimant (represented) missed 4pm Friday 5 Sept 2025 for WS/exhibits.

2. CPR 32.10: no reliance on a late WS without permission.

3. Denton: serious/significant; no good reason; all the circumstances (ambush after seeing mine; I’m LiP; they’re solicitors/ officers of court under CPR 1.3).

4. Prejudice: I lose any chance to deal with new facts/terms; asymmetric forensic disadvantage; wastes court time.

5. Pleaded case still defective (CPR 16.4(1)(a) / PD16 7.5; PD7C 5.2(2) ignored).

6. Authorities: CEL v Chan (2023), CPMS v Akande (2024): near-identical templates struck out.

Order sought: exclude late WS; strike out under CPR 3.4(2)(a).
If admitted: (i) limit to pleaded issues only; (ii) no new terms/causes; (iii) adjourn or permit a short reply WS within 7 days; (iv) costs thrown away.

After the WS, include the transcripts as referenced and also the draft order that was submitted with the defence.

If Moorside try and ambush you with a late WS submitted after yours, let us know and I can give you a Supplemental WS that you can then submit which destroys their failures and requests appropriate sanctions.

Title: Re: Small claim court letter received. Observed leaving site UKCPS Sheff
Post by: Pauly436 on September 04, 2025, 06:32:50 pm

Witness statements are due 14 days before the trial which is tomorrow (Friday 4/9/25). The WS from the claimant has still not arrived. Would you expect it via post or email?

All other correspondence has been by post but they have my email from the N180.

Because the 14 days lands on a Friday but I was advised to wait and read theirs before submitting mine. Would submitting mine on Monday be pushing it? I assume the court wouldn't process it on a weekend.

Thanks
Pauly
Title: Re: Small claim court letter received. Observed leaving site UKCPS Sheff
Post by: b789 on August 23, 2025, 12:57:49 pm
Yes, of course you can start drafting your WS. Always be prepared. However, I really can't see this going all the way to a hearing. If it actually does, the you will be well prepared.
Title: Re: Small claim court letter received. Observed leaving site UKCPS Sheff
Post by: Pauly436 on August 22, 2025, 06:15:54 pm
Is it common practice to start building my WS before seeing theirs and then tweeking? If I wait for theirs before putting anything together, one days notice to turn around my WS with no experience is daunting.

Although I have noticed the responses to help come extremely quickly here.

Thanks
Pauly
Title: Re: Small claim court letter received. Observed leaving site UKCPS Sheff
Post by: DWMB2 on August 22, 2025, 06:12:17 pm
Do keep a keen eye on any correspondence, as there's a fair chance that the claimant will leave it relatively close to the deadline to file their WS, too.
Title: Re: Small claim court letter received. Observed leaving site UKCPS Sheff
Post by: b789 on August 22, 2025, 06:06:12 pm
The deadline to file Witness Statements (WS) and evidence is 14 days before the hearing. Do not file your WS until you have seen the claimant’s WS. Moorside’s WS will almost certainly be hearsay from an employee and can be given little weight.

Wait to review what they actually rely on — especially for an alleged “observed leaving site” breach. Similar claims have previously drawn judicial criticism; one such matter became known as the “toothbrush” case after the judge warned the representative that bringing another claim of that kind could lead to contempt consequences.

Accordingly, hold back your WS until theirs is served. Even if that means filing yours a day or so late, it is important to address and rebut exactly what they put forward.
Title: Re: Small claim court letter received. Observed leaving site UKCPS Sheff
Post by: Pauly436 on August 22, 2025, 05:39:58 pm
Trial fee has been paid.

Hi All. I rang the court earlier today and the trial fee has been paid. So looks like this is going the distance.

Questions I have going forward.

1) It has been mentioned a few times on here that it would be rare for this to ever get to court. Are you surprised this is going to court now? Any ideas why they are taking it this far?

2) Is the opportunity for it to be thrown out now passed (unless moorside decide to pull it themselves?)

3) When defended myself in court, can I only mention things that I previously put in my defence that was made by b789 for me. Or can I add other details specifically about my case.

4) In what format will I receive the Claimant witness statement ( post or email).  if I wait to see theirs before submitting mine and miss the deadline are there any repercussions or is it expected that I wait for theirs first?

Finally I would appreciate any further guidance you have. This is uncharted territory for me.

Thanks
Pauly




Title: Re: Small claim court letter received. Observed leaving site UKCPS Sheff
Post by: b789 on August 04, 2025, 11:36:03 am
Questions I have.

1) Now this has been given a court date. Does this mean the judge has decided to let it proceed and not strike it out? Or could this still happen.

2) Should I just wait and see if the court fee is paid before doing anything else. With the claimant now having to pay this fee and commit a person to the trial is there a chance they back down? 🤞

3) Should I come back here if they pay the trial fee for help with my defence?

1. No, this does not mean that that it will proceed to trial. It is still likely to be discontinued just before the trial fee has to be paid.

2. Yes, absolutely. It is at the point where the trial fee has to be paid that most of these cases are discontinued.

3. If the trial fee is paid, then that is a sign that they intend to go to trial. Your defence has already been submitted. You would have to prepare a Witness Statement (WS). However, you do not need to do anything until you've see the claimants WS, even if that means you have to submit yours a day or so after the deadline.

I suggest you call the court on 23rd August to see whether the trial fee has been paid. If it hasn't, then the claim is struck out. If it has, then you wait to receive a copy of the claimants WS.
Title: Re: Small claim court letter received. Observed leaving site UKCPS Sheff
Post by: jfollows on August 04, 2025, 11:23:17 am
Do not bother with any documents unless the claim is not dropped by 23 August. If you don’t hear anything, call the court on 23 August, but you should be notified of a discontinuation.

The judge has nothing to do with it, it’s up to the claimant to pay the fee or discontinue.

If the do pay, come back here of course.
Title: Re: Small claim court letter received. Observed leaving site UKCPS Sheff
Post by: Pauly436 on August 04, 2025, 11:01:38 am
Court date set.

Documents received here.
https://ibb.co/b5sR3gYP
https://ibb.co/23qydDkr
https://ibb.co/qYG9kBjP

I have received the letter informing me that the court date is set for in person. Sheffield county court.

Date is set for 19th September.
Claimant must pay trial fee by 22nd August.

Hearing documents to be sent 14days prior to court date. (5th September)

Questions I have.

1) Now this has been given a court date. Does this mean the judge has decided to let it proceed and not strike it out? Or could this still happen.

2) Should I just wait and see if the court fee is paid before doing anything else. With the claimant now having to pay this fee and commit a person to the trial is there a chance they back down? 🤞

3) Should I come back here if they pay the trial fee for help with my defence?

Thanks
Pauly
Title: Re: Small claim court letter received. Observed leaving site UKCPS Sheff
Post by: DWMB2 on June 11, 2025, 05:20:46 pm
I would recommend not getting drawn into any protracted debate about the case. You can state that you stand by your defence, a copy of which the claimant has already received, and that as such you do not believe you owe anything, and are only prepared to offer £0 in return for the claimant discontinuing the case.

Once it becomes clear you are not prepared to settle, it should be over fairly quickly.
Title: Re: Small claim court letter received. Observed leaving site UKCPS Sheff
Post by: jfollows on June 11, 2025, 05:19:43 pm
Mediation meeting date set.

Any advice or pointers?

Does the fact my defence only mentioned their admin errors stop me from mentioning particulars from the parking ticket itself?

Thanks
Don’t get drawn into this sort of discussion.
The person running the mediation is not legally trained.
You simply offer £0 to have the prosecution withdrawn, but £0 is what you’ll pay if you stay on track.
End of mediation call and boxes ticked all round.
Title: Re: Small claim court letter received. Observed leaving site UKCPS Sheff
Post by: Pauly436 on June 11, 2025, 05:06:10 pm
Mediation meeting date set.

Any advice or pointers?

Does the fact my defence only mentioned their admin errors stop me from mentioning particulars from the parking ticket itself?

Thanks
Title: Re: Small claim court letter received. Observed leaving site UKCPS Sheff
Post by: b789 on May 28, 2025, 01:49:24 pm
It's help@moorsidelegal.co.uk
Title: Re: Small claim court letter received. Observed leaving site UKCPS Sheff
Post by: DWMB2 on May 28, 2025, 10:42:28 am
Given that you will be sending the N180 by email to the claimant's solicitor, they'll already have your email. You will need to provide a phone number for your mediation appointment as attending these is now mandatory.
Title: Re: Small claim court letter received. Observed leaving site UKCPS Sheff
Post by: Pauly436 on May 28, 2025, 07:08:46 am
Hi @b789. Just sending off my N180 as you suggested. You mentioned sending it to the courts by email and info@dcblegal.co.uk.

My Claimaint is moorside so I guess I just replace that email with a moorside one?

Also I have left my phone number and email off the N180 and only entered an address. Is this ok? I don’t want the claimant having any details they don’t have to have but wasn’t sure if the courts need this.

Thanks
Title: Re: Small claim court letter received. Observed leaving site UKCPS Sheff
Post by: b789 on May 16, 2025, 06:09:47 pm
You should receive one in the post soon. However, you can check your MCOL history to see when they sent yours and then just action it the way as advised in my earlier post.

There's nothing to stop you downloading your own now and filling it in, ready send off. It's just administrative stuff.
Title: Re: Small claim court letter received. Observed leaving site UKCPS Sheff
Post by: Pauly436 on May 16, 2025, 01:11:23 pm
Hi @b789,

At present I have just received a reply from the UKCPS lawyers (moorside). It states they have received my defense and are pursing the claim anyway and have attached the N180 they have submitted.

I haven't received anything from the courts about the N180.

Would you proceed with sending one anyway?(following the method you mentioned)

Or should I wait until I here something from the courts

Thanks
Pauly
Title: Re: Small claim court letter received. Observed leaving site UKCPS Sheff
Post by: b789 on May 09, 2025, 11:39:49 am
Having received your own N180 (make sure it is not simply a copy of the claimants N180), do not use the paper form. Ignore all the other forms that came with it. you can discard those. Download your own here and fill it in on your computer. You sign it by simply typing your full name in the signature box.

https://assets.publishing.service.gov.uk/media/673341e779e9143625613543/N180_1124.pdf

Here are the answers to some of the less obvious questions:

• The name of the court is "Civil National Business Centre".

• To be completed by "Your full name" and you are the "Defendant".

• C1: "YES"

• D1: "NO". Reason: "I wish to question the Claimant about their evidence at a hearing in person and to expose omissions and any misleading or incorrect evidence or assertions.
Given the Claimant is a firm who complete cut & paste parking case paperwork for a living, having this case heard solely on papers would appear to put the Claimant at an unfair advantage, especially as they would no doubt prefer the Defendant not to have the opportunity to expose the issues in the Claimants template submissions or speak as the only true witness to events in question
.."

• F1: Whichever is your nearest county court. Use this to find it: https://www.find-court-tribunal.service.gov.uk/search-option

• F3: "1".

• Sign the form by simply typing your full name for the signature.

When you have completed the form, attach it to a single email addressed to both dq.cnbc@justice.gov.uk and info@dcblegal.co.uk and CC in yourself. Make sure that the claim number is in the subject field of the email.
Title: Re: Small claim court letter received. Observed leaving site UKCPS Sheff
Post by: jfollows on May 09, 2025, 08:51:28 am
You’ve submitted your own Directions Questionnaire have you? In which you define your local court and why you require a hearing in person?
Title: Re: Small claim court letter received. Observed leaving site UKCPS Sheff
Post by: Pauly436 on May 09, 2025, 08:40:23 am
Hi All,

I have received a letter from Moorside Legal. They are pursing the claim and sent me a copy of their Directions Questionnaire for the courts.

It doesn't feel like I need to do anything from my side yet but just thought I would update this case and double check that.

here is the documents received.

https://ibb.co/B2CH8sYs
https://ibb.co/chtwDWHD
https://ibb.co/pvWDK7Ln
https://ibb.co/7x9jn6ns
https://ibb.co/QFw36MmS
https://ibb.co/rfGrNmQN
https://ibb.co/Q7vdfkrn
https://ibb.co/W4yqZH9X
https://ibb.co/bYZ0nFP

Thanks
Title: Re: Small claim court letter received. Observed leaving site UKCPS Sheff
Post by: b789 on April 25, 2025, 10:39:35 am
It won't be struck out or discontinued until the claim has been transferred to your local county court. Patience!
Title: Re: Small claim court letter received. Observed leaving site UKCPS Sheff
Post by: Pauly436 on April 25, 2025, 07:52:09 am
Hi All.

Received the following letter of acknowledgment from the court and tribunals service.

https://ibb.co/wNzXyH5f

Looks like nothing to do at the this point but thought I would update for anyone who may want to follow this process in the future.

I guess I was hoping the judge may just throw this one out before it goes back to the claimant.
Title: Re: Small claim court letter received. Observed leaving site UKCPS Sheff
Post by: Pauly436 on April 09, 2025, 11:07:18 am
Thanks for the quick reply. Will follow your guidance
Title: Re: Small claim court letter received. Observed leaving site UKCPS Sheff
Post by: jfollows on April 09, 2025, 10:53:36 am
Do not touch the defence section online, or else you might inadvertently file a blank defence. Sending the defence by email, as advised above, is sufficient as long as you receive an acknowledgment following submission.
Title: Re: Small claim court letter received. Observed leaving site UKCPS Sheff
Post by: Pauly436 on April 09, 2025, 10:30:17 am
Hi all/@b789,

I am just sending the 'defence', 'draft order' and then the 2 'transcripts' to claimresponses.cnbc@justice.gov.uk.

Just wondering if I also need to reply on www.moneyclaim.gov.uk. somehow?
I went for the AOS on the moneyclaim site to gain me some time and I see a section for "start defence"

Thanks
Title: Re: Small claim court letter received. Observed leaving site UKCPS Sheff
Post by: b789 on March 27, 2025, 01:20:29 am
Somthey never had any evidence that the driver left the site. As you have seen, the IAS are nothing but a bunch of mendacious tosspots. I will place money in the fact that the anonymous assessor has zero legal training and is not qualified to organise a p!ss up in a brewery. The lying toe rag even states that the “appellant” was observed.

If anyone needs further evidence of the incestuous relationship between the IAS and the IPC members, they need look no further than the response given in that joke of an adjudication. Utter liars.

Anyway, as you know, although you argued the point unnecessarily, they have no idea who the person in the CCTV images is. This is never going to get as far as a hearing.
Title: Re: Small claim court letter received. Observed leaving site UKCPS Sheff
Post by: Pauly436 on March 26, 2025, 07:37:02 pm
@b789 Thanks for checking I haven't made a blunder in any correspondence.

Here is my appeal to UKCPS directly https://ibb.co/1tSxzKGj (https://ibb.co/1tSxzKGj)
Here is my appeal to IAS (Split into two docs) https://ibb.co/G4mz1sT6 (https://ibb.co/G4mz1sT6) and https://ibb.co/1tcYH0yZ (https://ibb.co/1tcYH0yZ)

I asked for an SAR and the only images I received from this and the IAS appeal as evidence are as follows. The driver outside of the car and at the red circle point on this picture https://ibb.co/vvrtQf6d (https://ibb.co/vvrtQf6d) striding towards/ on top of their alleged site boarder. And the driver in the same location 1 minute later facing the car.

Do let me know if that is not clear enough.

Appreciate this extra checking.
Title: Re: Small claim court letter received. Observed leaving site UKCPS Sheff
Post by: b789 on March 26, 2025, 03:33:22 pm
What evidence do they have that the driver (or anyone for that matter) left the premises? When you appealed, what did you say (exact wording). It would be worthwhile knowing if you shot yourself in the foot.

They never have any evidence of the driver leaving the site. They just claim that the driver was "observed". That is not evidence. So, please show us the appeals that were submitted so that we can assess any damage done in the highly unlikely event that this ever actually gets as far as a hearing.
Title: Re: Small claim court letter received. Observed leaving site UKCPS Sheff
Post by: Pauly436 on March 26, 2025, 01:54:25 pm
I can’t thank you all enough. It was a short time frame so I really appreciate the defence being built so quickly for me. I have just submitted the AoS to give me abit of time to read it all over and amend the parts you mention.

Title: Re: Small claim court letter received. Observed leaving site UKCPS Sheff
Post by: b789 on March 26, 2025, 12:32:13 pm
A claim issued through MCOL is deemed served five days after the issue date. So, the clock doesn't start running until the 5th day after the issue date. Any deadline that falls on a weekend or bank holiday is moved to the next working day. So, you have more time than you think.

With an issue date of 13th March, you have until 4pm on Tuesday 1st April to submit your defence. If you submit an Acknowledgement of Service (AoS) before then, you would then have until 4pm on Tuesday 15th April to submit your defence.

If you want to submit an AoS then follow the instructions in this linked PDF:

https://www.dropbox.com/s/xvqu3bask5m0zir/money-claim-online-How-to-Acknowledge.pdf?dl=0

Otherwise, here is the defence and link to the draft order and relevant transcripts that go with it. You only need to edit your name and the claim number. You sign the defence by typing your full name for the signature and date it. There is nothing to edit in the draft order.

When you're ready you send all the documents as a single PDF attachment (in the order of 'defence', 'draft order' and then the 2 'transcripts') in an email to claimresponses.cnbc@justice.gov.uk and CC in yourself. The claim number must be in the email subject field and in the body of the email just put: "Please find attached the defence and draft order in the matter of UKCPS Ltd v [your full name] Claim no.: [claim number]."

Quote
IN THE COUNTY COURT
Claim No: [Claim Number]

BETWEEN:

UKCPS Ltd

Claimant

- and -

[Defendant's Full Name]


Defendant



DEFENCE

1. The Defendant denies the claim in its entirety. The Defendant asserts that there is no liability to the Claimant and that no debt is owed. The claim is without merit and does not adequately disclose any comprehensible cause of action.

2. There is a lack of precise detail in the Particulars of Claim (PoC) in respect of the factual and legal allegations made against the Defendant such that the PoC do not comply with CPR 16.4(1)(a).

3. The Defendant is unable to plead properly to the PoC because:

(a) The contract referred to is not detailed or attached to the PoC in accordance with CPR PD 16(7.5);

(b) The PoC do not state the exact wording of the clause (or clauses) of the terms and conditions of the contract (or contracts) which is/are relied on;

(c) The PoC do not adequately set out the reason (or reasons) why the claimant asserts the defendant has breached the contract (or contracts)

(d) The PoC do not state with sufficient particularity exactly where the breach occurred, the exact time when the breach occurred and how long it is alleged that the vehicle was parked before the parking charge was allegedly incurred;

(e) The PoC do not state precisely how the sum claimed is calculated, including the basis for any statutory interest, damages, or other charges;

(f) The PoC do not state what proportion of the claim is the parking charge and what proportion is damages;

(g) The PoC do not provide clarity on whether the Defendant is sued as the driver or the keeper of the vehicle, as the claimant cannot plead alternative causes of action without specificity.

4. The Defendant cites the cases of CEL v Chan 2023 [E7GM9W44] and CPMS v Akande 2024 [K0DP5J30], which are persuasive appellate decisions. In these cases, claims were struck out due to identical failures to comply with CPR 16.4(1)(a). Transcripts of these decisions are attached to this Defence.

5. The Defendant attaches to this defence a copy of a draft order approved by a district judge at another court. The court struck out the claim of its own initiative after determining that the Particulars of Claim failed to comply with CPR 16.4.(1)(a). The judge noted that the claimant had failed to:

(i) Set out the exact wording of the clause (or clauses) of the terms and conditions relied upon;

(ii) Failed to explain the reasons why the defendant was allegedly in breach of contract;

(iii) Provide separate, detailed Particulars of Claim as permitted under CPR PD 7C.5.2(2).

(iv) The court further observed that, given the modest sum claimed, requiring further case management steps would be disproportionate and contrary to the overriding objective. Accordingly, the judge struck out the claim outright rather than permitting an amendment.

6. The Defendant submits that the same reasoning applies in this case and invites the court to adopt a similar approach by striking out the claim for the Claimant’s failure to comply with CPR 16.4(1)(a).

Statement of truth

I believe that the facts stated in this Defence are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.

Signed:


Date:

Draft Order for the defence (https://www.dropbox.com/scl/fi/zc23txk7poctyyxiv2ytx/Strikeout-order-1-a-v2.1.pdf?rlkey=pancly3z6zwqt2cra5rvvh3ls&st=nq7a58tz&dl=0)

CEL v Chan Transcript (https://www.dropbox.com/scl/fi/nb9ypbecuurpmln00dily/CELvChan-appeal-transcript.pdf?rlkey=7mpuvpmpe45s2zbhch21om1ez&st=i8dnbod3&dl=0)

CPMS v Akande Transcript (https://www.dropbox.com/scl/fi/y631olc61z1slr6xfrdsk/CPM-v-AKANDE.pdf?rlkey=kltpojedcxiwarxr0sdfyjo05&st=qi4lv3fv&dl=0)

If you want an editable MS Word file with everything in a single document which you can then save/export as a single PDF file when ready to send, use this:

MS Word .docx file for defence [CPR 16.4(1)(a)] (https://www.dropbox.com/scl/fi/krubcbnf27bsis66pq4yg/Short-defence-strikeout-CPR16.4-1-a-3.docx?rlkey=z87f3h8is3hgnp7sqr8plsz99&st=ldawlubu&dl=0)
Title: Re: Small claim court letter received. Observed leaving site UKCPS Sheff
Post by: G6PRK on March 26, 2025, 11:03:50 am
Acknowledge service based on the instructions in this PDF: https://www.dropbox.com/s/xvqu3bask5m0zir/money-claim-online-How-to-Acknowledge.pdf?dl=0

Take a stab at preparing a defence based on the information throughout the forum and await further support from @b789 or one of the other regulars.
Title: Re: Small claim court letter received. Observed leaving site UKCPS Sheff
Post by: RichardW on March 26, 2025, 10:15:49 am
I am not the expert, but if you are up against the time, then definitely submit the AOS to buy the extra defence time.  If you look on various threads, b789 has put up the defence many times, it should be pretty much the same here, the POC from Moorside are the usual garbage.
Title: Re: Small claim court letter received. Observed leaving site UKCPS Sheff
Post by: Pauly436 on March 26, 2025, 09:00:08 am
Date of Issue of claim form was 13th March. Due to being away I only received it yesterday.

The 14 day window of reply is tomorrow. would you advise acknowledging today to get the 28 days to provide a defence?

First time doing this but I believe that’s how it could work.

Thanks so much for providing assistance.
Title: Re: Small claim court letter received. Observed leaving site UKCPS Sheff
Post by: RichardW on March 26, 2025, 08:04:00 am
Please confirm the date of issue - this is the important one, as confirms the time scales for Acknowledgement of service / submitting defence.
Title: Re: Small claim court letter received. Observed leaving site UKCPS Sheff
Post by: Pauly436 on March 25, 2025, 10:01:23 pm
Moorside legal services LTD are representing

Driver not identified in correspondence

Claim form has been added to original post
Title: Re: Small claim court letter received. Observed leaving site UKCPS Sheff
Post by: RichardW on March 25, 2025, 09:50:15 pm
Post the claim form, redact personal info and MCOL password, but leave dates showing. Did you identify the driver in your correspondence?

As long as you defend the claim you won't get a CCJ - even in the unlikely event you lose, as long as you pay it promptly it will be wiped.

b789 will provide a defence - most likely the claim will have been poorly submitted and will be withdrawn before it gets to a hearing. Who is their legal agent?
Title: Small claim court letter received. Observed leaving site UKCPS Sheff
Post by: Pauly436 on March 25, 2025, 09:40:29 pm
Dear all,

Thanks in advance for any support. I have just received a claim form for a PCN with UKCPS and I am seeking advice ahead of defending this. Here are the facts

Oct 2023 Driver parked in a UKCPS car park in Sheffield that boarded a KFC/Costa and Library/GP

Google maps - https://shorturl.at/Di6gB (https://shorturl.at/Di6gB)

Driver left the vehicle and crossed over an alleged boundary that UKCPS claims was their site boundary. Driver returned to the car 1 minute 22 seconds later and moved the vehicle off site. From Google maps you will see that the car park seems to service both the Library/GP and the Costa/KFC

08/11/2023 NTK sent to driver https://ibb.co/j9GGGDCK (https://ibb.co/j9GGGDCK)

Since then
Appeal to UKCPS rejected
Appeal to IAS rejected

During the IAS appeal, UKCPS provided various documents including a sitemap referencing signage. The site map provided by UKCPS clearly shows they believed signs to be present at the entrance to the car park (which were not there) and on the side of the car park the driver stopped at ( which were not there). Fueling my argument that signage was insufficient.

An edited version of their site map is linked herehttps://ibb.co/hR6sckPs (https://ibb.co/hR6sckPs)
Drivers car added in red.
Red circle in front of car shows sign not installed.
Red circle at entrance was installed inwards and not outwards therefore not visible on entry
Arrow shows direction of travel of driver on foot
(still the IAS rejected this evidence of lack of signage)

Here is a google map view of the car park with the car location again in red and the lack of signage were they claimed it was. https://ibb.co/vvrtQf6d (https://ibb.co/vvrtQf6d)

Here is a picture taken from the center of the car park showing car location and red circle lack of signage https://ibb.co/7t7ycStb (https://ibb.co/7t7ycStb)

Here is a google map view of the entrance to the car park without any signage.  https://shorturl.at/Di6gB

It may amuse you to hear that even though UKCPS rejected my appeal. They installed signs at these locations a month after my defense to IAS. As shown here https://ibb.co/vxvpY20T

I feel I am in strong position and here is my current argument,

1)Driver was parked for 1 minute 22 seconds. Well short of a consideration period
2)NtK Does not specify a time frame only a specific time
3)Inadequate signage of what the “Site” was
4)Later installation of further signs indicates acceptance that signage was not adequate at time of PCN


The risk of CCJ is weighing heavy on me but I also feel this is unjust. Advice and reassurance on the potential success of this would be appreciated. Also any legislation/codes of practice I should be applying to this. The PCN was before the Oct 2024 private parking code of practice.

Note. I was sent a Letter of claim that I have only now realized was a LOC. Under the barrage of debt recovery letters I didn't notice it was different. This was not responded to.

Thanks
Pauley

EDIT - Claim form attached here https://ibb.co/Rk2XjPc5. Moorside legal services LTD are representing