You only have a reg 9 PCN.
You can make informal representations asking the council to exercise discretion to cancel, and you have some pretty decent mitigation to put forward i.e. there was no deliberate attempt to avoid payment and the parking fee was in fact paid.
If the council rejects, they will almost certainly reoffer the discount, which you should ignore.
I say ignore because the next step is the notice to owner, where you can make the same challenge and the council is required to consider your representation afresh. As long as you challenge the notice to owner during the initial 14 days from the date of issue, they almost invariably reoffer the discount to dissuade you from appealing (because the cost to them of handling an appeal is more than the extra money they would collect even assuming that they win).
So you might as well have a go with the mitigation argument, you have at least two shots and you likely don't have to commit the full amount until you get the formal notice of rejection.
And at that stage, there might have been a procedural impropriety, they might have missed the 56 day deadline for responding to formal representations, I might have found an issue with the parking places order and so on.
In the first instance post a draft challenge on here for review.
Thanks again!I'm afraid its a money game with almost all councils these days. My view is that there should not be a contravention for failure to display what with all the Pay-by-Phone bays these days. CEOs should issue "failure to pay" tickets, and then the recipient could submit reps with the parking ticket.
I doubt mitigation would work but don’t know how else I can approach this. the council may just want the money as they really need money these days.
Thanks. I've updated my last reply with the back of the PCN attached too.PCN looks kosher, I'm afraid.
Please also see the PCN for any potential technical errors I may use against. I noticed the observation time appeared to be only 1 minute (12:49-12:50). Is it sufficient?We need to see all pages of the PCN, as errors are often found in the routine stuff.