Free Traffic Legal Advice

Live cases legal advice => Civil penalty charge notices (Councils, TFL and so on) => Topic started by: mrpm on March 11, 2025, 11:01:07 pm

Title: Re: TFL Congestion charge PCN Autopay issue
Post by: mrpm on March 12, 2025, 09:52:06 pm

When I logged onto the autopay account it wasn't showing up. But I know I added it after making the one off payment for driving on the 14th. I added it onto my autopay account. So last night when I logged on and checked the new registration wasn't showing up so I then added it again. It is now on there as it's showing up on there when I log on. I know I have until the 14th to send a representation to them.

Title: Re: TFL Congestion charge PCN Autopay issue
Post by: stamfordman on March 11, 2025, 11:24:54 pm

So what does your road user charging account say when you log in and check what cars and payment details are on autopay?

Title: TFL Congestion charge PCN Autopay issue
Post by: mrpm on March 11, 2025, 11:01:07 pm

Hi,

I recently changed my vehicle registration to a private plate and updated my TFL Auto Pay account on 15/02/2025. However, it is not reflecting on the website. Unfortunately, I had a similar issue previously, and I regret not taking a screenshot as proof of the update.

On 14/02/2025, before updating Auto Pay, I entered the Congestion Charge Zone and paid for a single entry. Afterward, I added the vehicle to Auto Pay. However, I have now received nine Penalty Charge Notices.

I wanted to check if anything can be done to resolve this so that I can pay the original congestion charge instead of the penalties.

(https://i.ibb.co/0VsVW65R/Whats-App-Image-2025-03-11-at-22-25-03.jpg) (https://ibb.co/wrcrbPtF)
(https://i.ibb.co/4n6FGzv9/Whats-App-Image-2025-03-11-at-22-25-06.jpg) (https://ibb.co/jPc82m0B)
(https://i.ibb.co/Zzy55TD2/Whats-App-Image-2025-03-11-at-22-25-16.jpg) (https://ibb.co/SwqbbvCf)
(https://i.ibb.co/5WkvHLcj/Whats-App-Image-2025-03-11-at-22-25-22.jpg) (https://ibb.co/XZDpRtJ5)
(https://i.ibb.co/zWPQFHHw/Whats-App-Image-2025-03-11-at-22-25-23.jpg) (https://ibb.co/JWrmqFFP)
(https://i.ibb.co/j91vXzgP/Whats-App-Image-2025-03-11-at-22-25-23-1.jpg) (https://ibb.co/RGVpwNzk)
(https://i.ibb.co/KjGR5s5t/Whats-App-Image-2025-03-11-at-22-25-23-2.jpg) (https://ibb.co/SXxW6m6k)
(https://i.ibb.co/Q7RsGT63/Whats-App-Image-2025-03-11-at-22-25-23-3.jpg) (https://ibb.co/My4qLtRx)
(https://i.ibb.co/b4KMXMv/Whats-App-Image-2025-03-11-at-22-25-24.jpg) (https://ibb.co/ZQMpxpg)