Free Traffic Legal Advice

Live cases legal advice => Private parking tickets => Topic started by: Astrahope on March 06, 2025, 08:57:12 pm

Title: Re: PCN from Parking Management Control Lewisham Shopping Centre
Post by: Astrahope on June 20, 2025, 11:09:14 pm
Thank you anyway for the advise I will pay it . I do appreciate your help.
Title: Re: PCN from Parking Management Control Lewisham Shopping Centre
Post by: b789 on June 10, 2025, 01:36:11 pm
You're not going to get much help from the CNBC. You should have filed a defence within the deadline. You were told about the deadline but you did nothing. We know you were waiting for a response, but as I mentioned, that did not prevent you submitting the defence by the deadline.

The email you have since sent is only a request and a minion on the customer service desk can't help you, only management.

The choice you have right now is to either apply for a set aside under CPR 13.3 which will cost £313 with no guarantee that they will even set the CCJ aside and little hope of recovering that cost... or pay the CCJ within 30 days of the judgment date and it will be expunged from the record.
Title: Re: PCN from Parking Management Control Lewisham Shopping Centre
Post by: Astrahope on June 10, 2025, 10:14:13 am
I have spoken to the courts on their live chat as they wouldn’t speak to me on the phone.

It looks like I’ve got to pay it form what they have told me and what they emailed to me

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Title: Re: PCN from Parking Management Control Lewisham Shopping Centre
Post by: Astrahope on June 09, 2025, 05:23:14 pm
I was unable to get through today, but I’m going to call 830 tomorrow morning to make sure that they acknowledge they have received it this time
Title: Re: PCN from Parking Management Control Lewisham Shopping Centre
Post by: Astrahope on June 09, 2025, 09:07:51 am
Thank you very much for this I will send this immediately I hope I get a speedy response from them
Title: Re: PCN from Parking Management Control Lewisham Shopping Centre
Post by: b789 on June 07, 2025, 06:01:08 pm
You need to urgently email the CNCB with the following:

Quote
Subject: URGENT request to refer default judgment to a judge – Claim No: [insert claim number]

Dear Court Manager,

I am writing in relation to the above claim, in which default judgment has been entered against the named defendant, [insert defendant’s full name]. I respectfully request that this matter be referred to a judge to consider whether the judgment was wrongly entered, and to determine whether it can be set aside under CPR 13.2 without the need for a formal application and payment of a fee.

The defendant did in fact respond to the claim. An Acknowledgment of Service (AoS) was submitted via MCOL on [insert date]. Although it was mistakenly submitted under the name of the defendant’s nephew, who was assisting with the case, it was nonetheless a clear and timely response to the claim. An automatic acknowledgment was received confirming submission of the AoS.

As soon as the mistake was realised, a correction email was sent to aos.cnbc@justice.gov.uk on [insert date], explaining the situation and asking for the record to be amended. That email was also acknowledged by the court’s automated system. At that point, we were awaiting a response or action from the court before proceeding to file the defence in the correct name.

Despite these clear and timely steps, the default judgment was subsequently entered on the basis that the defendant “did not reply to the claim form”. That is factually incorrect. The defendant did respond and was actively engaging with the claim. It was the lack of action from the court in response to the correction request that prevented the defence being filed under the correct name.

It would be wholly unfair and disproportionate to require the defendant to now pay a £313 application fee to apply for the judgment to be set aside using form N244, particularly when the value of the claim is relatively modest and the need for the application arises solely due to a procedural irregularity within the court system. The defendant did everything reasonably possible to correct the error and respond to the claim in time.

In light of the above, I respectfully request that the matter be placed before a judge as soon as possible, and that the court exercises its powers under CPR 13.2 to set aside the judgment on the basis that it was wrongly entered. Alternatively, I ask that directions be given regarding the most appropriate way to resolve this without the defendant being penalised by an unnecessary and unjust application fee.

Yours faithfully,

[insert full name]
[insert contact details]

Email it to CaseProgression.CNBC@justice.gov.uk and CC in ClaimResponses.CNBC@justice.gov.uk, AOS.CNBC@justice.gov.uk and also yourself.
Title: Re: PCN from Parking Management Control Lewisham Shopping Centre
Post by: Astrahope on June 07, 2025, 05:44:17 pm
I did yes I’ve attached what they sent

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Title: Re: PCN from Parking Management Control Lewisham Shopping Centre
Post by: b789 on June 07, 2025, 05:41:22 pm
When you sent the email to AOS.CNBC@justice.gov.uk explaining the naming error in the AoS, did you receive an auto-response from the CNBC acknowledging the email?
Title: Re: PCN from Parking Management Control Lewisham Shopping Centre
Post by: Astrahope on June 07, 2025, 05:15:42 pm
because I’ve only gone over by a few days. Is there anything that I can do to get the defense extended because they never got back to me and I can prove the courts never responded to me
Title: Re: PCN from Parking Management Control Lewisham Shopping Centre
Post by: Astrahope on June 07, 2025, 05:14:45 pm
I thought I had to wait for the courts to get back to me first before I could submit a defense because the acknowledgment of service was incorrect. They never got back to me. I spent hours on the phone trying to get through to them and then I kept being hung up on as well. I’ve also had some family illness that I’ve been trying to deal with so I don’t know if that will help with them extending it

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Title: Re: PCN from Parking Management Control Lewisham Shopping Centre
Post by: b789 on June 07, 2025, 04:54:36 pm
It's gone from SNAFU to FUBAR because you have not submitted a defence! Why didn't you get back to us before the deadline I mentioned when advising you to get the AoS corrected? You had the defence I gave you!

What could have been an easy defence, has now turned into a much more drawn out process and is likely to be costly for you. Before we go any further, please show us the court order with the CCJ.
Title: Re: PCN from Parking Management Control Lewisham Shopping Centre
Post by: Astrahope on June 07, 2025, 04:10:47 pm
Hello, I’ve gone past the deadline because I was waiting for a response to my acknowledgment of service being put down in the incorrect name. Nobody got back to me at all, so I didn’t know if I could submit a defense without them getting back to me now they’ve issued me with a county court judgement . How can I go about getting them to let me submit a late defense because they never got back to me about my acknowledgment of service
Title: Re: PCN from Parking Management Control Lewisham Shopping Centre
Post by: Astrahope on May 18, 2025, 10:19:10 am
I panicked I thought I ran out of time already. Thank you I will use this
Title: Re: PCN from Parking Management Control Lewisham Shopping Centre
Post by: b789 on May 17, 2025, 03:58:19 pm
Why on earth do you imagine that a claim issued in your uncle's name can be responded to in your name? SNAFU.

You now need to urgently contact the CNCB and send the following email to AOS.CNBC@justice.gov.uk, making sure you also CC in yourself:

Quote
Subject: Correction of Acknowledgment of Service – Wrong Name Submitted – [Claim No. XXXXXXXX]

Dear Sir/Madam,

I am writing regarding Claim Number [XXXXXXXX]. An Acknowledgment of Service (AoS) was recently submitted via the MCOL portal in error, in the name of [Nephew’s Full Name]. This was a genuine mistake, as the named defendant is [Uncle’s Full Name], the registered keeper of the vehicle and the person named on the claim form.

Please could the incorrect AoS be disregarded or amended so that the defendant, [Uncle’s Full Name], can be correctly recorded as having acknowledged service of the claim? The intention was always to acknowledge service on his behalf, and we respectfully request the opportunity to rectify the error so that a Defence can be filed within the proper timeframe.

We would be grateful for your confirmation and any guidance on how to proceed if further steps are required.

Yours faithfully,

[Full Name of Nephew]
On behalf of [Uncle’s Full Name]

Await the Court's Response

The court may:

• Correct the AoS internally and update the record to reflect the defendant's correct name
• Or allow re-submission by unlocking the AoS on MCOL
• Or advise that a Defence may still be submitted in the correct name, provided it's within time

Time for filing the Defence remains 33 days from the issue date of the claim form, assuming the AoS was timely. Even if the AoS was in the wrong name, the court is likely to exercise discretion to allow correction — particularly if no prejudice has been caused.
Title: Re: PCN from Parking Management Control Lewisham Shopping Centre
Post by: Astrahope on May 17, 2025, 03:39:18 pm
Hi B789

I was out of time so I panicked and I’ve done an acknowledgment of service in my name not my uncles. Is it too late now to resubmit the acknowledgment? In his name ?
Title: Re: PCN from Parking Management Control Lewisham Shopping Centre
Post by: b789 on May 17, 2025, 03:26:54 pm
With an issue date of 28th April, you have until 4pm on Monday 19th May to submit your defence. If you have submitted an Acknowledgement of Service (AoS) before then, you then have until 4pm on Monday 2nd June to submit your defence.

If you want to submit an AoS then follow the instructions in this linked PDF:

https://www.dropbox.com/s/xvqu3bask5m0zir/money-claim-online-How-to-Acknowledge.pdf?dl=0

Otherwise, here is the defence and link to the draft order that goes with it. You only need to edit your name and the claim number. You sign the defence by typing your full name for the signature and date it. There is nothing to edit in the draft order.

When you're ready you combine both documents as a single PDF attachment and send as an attachment in an email to claimresponses.cnbc@justice.gov.uk and CC in yourself. The claim number must be in the email subject field and in the body of the email just put: "Please find attached the defence and draft order in the matter of UK Parking Control Ltd v [your full name] Claim no.: [claim number]."

Quote
IN THE COUNTY COURT
Claim No: [Claim Number]

BETWEEN:

UK Parking Control Ltd

Claimant

- and -

[Defendant's Full Name]


Defendant



DEFENCE

1. The Defendant denies the claim in its entirety. The Defendant asserts that there is no liability to the Claimant and that no debt is owed. The claim is without merit and does not adequately disclose any comprehensible cause of action.

2. There is a lack of precise detail in the Particulars of Claim (PoC) in respect of the factual and legal allegations made against the Defendant such that the PoC do not comply with CPR 16.4.

3. The Defendant is unable to plead properly to the PoC because:

(a) The contract referred to is not detailed or attached to the PoC in accordance with CPR PD 16(7.5);

(b) The PoC do not state the exact wording of the clause (or clauses) of the terms and conditions of the contract (or contracts) which is/are relied on;

(c) The PoC do not adequately set out the reason (or reasons) why the claimant asserts the defendant has breached the contract (or contracts)

(d) The PoC do not state with sufficient particularity exactly where the breach occurred, the exact time when the breach occurred and how long it is alleged that the vehicle was parked before the parking charge was allegedly incurred;

(e) The PoC do not state precisely how the sum claimed is calculated, including the basis for any statutory interest, damages, or other charges;

(f) The PoC do not state what proportion of the claim is the parking charge and what proportion is damages;

(g) The PoC do not provide clarity on whether the Defendant is sued as the driver or the keeper of the vehicle, as the claimant cannot plead alternative causes of action without specificity.

4. The Defendant attaches to this defence a copy of a draft order approved by a district judge at another court. The court struck out the claim of its own initiative after determining that the Particulars of Claim failed to comply with CPR 16.4. The judge noted that the claimant had failed to:

(i) Set out the exact wording of the clause (or clauses) of the terms and conditions relied upon;

(ii) Adequately explain the reasons why the defendant was allegedly in breach of contract;

(iii) Provide separate, detailed Particulars of Claim as permitted under CPR PD 7C.5.2(2).

(iv) The court further observed that, given the modest sum claimed, requiring further case management steps would be disproportionate and contrary to the overriding objective. Accordingly, the judge struck out the claim outright rather than permitting an amendment.

5. The Defendant submits that the same reasoning applies in this case and invites the court to adopt a similar approach by striking out the claim for the Claimant’s failure to comply with CPR 16.4.

Statement of truth

I believe that the facts stated in this Defence are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.

Signed:


Date:

Draft Order for the defence (https://www.dropbox.com/scl/fi/tcewefk7daozuje25chkl/Strikeout-order-v2.pdf?rlkey=wxnymo8mwcma2jj8xihjm7pdx&st=nbtf0cn6&dl=0)

This can only be done in your uncle's name. You cannot do anything in your name on your uncles behalf. So, your uncle is the defendant.

If you follow the advice, there should not be any need for your uncle to have to go to court or anything as the claim will either be struck out of discontinued. In the extremely remote event that it ever did progress as far as a hearing (less than 1% chance), then he would have to be there but you could act as his lay representative.
Title: Re: PCN from Parking Management Control Lewisham Shopping Centre
Post by: Astrahope on May 17, 2025, 01:18:49 pm
I filled out an acknowledgment of service for now I’m worried about doing it all wrong
Title: Re: PCN from Parking Management Control Lewisham Shopping Centre
Post by: Astrahope on May 17, 2025, 01:08:20 pm
Am I just filling the blanks here and sending it
Title: Re: PCN from Parking Management Control Lewisham Shopping Centre
Post by: Astrahope on May 17, 2025, 01:00:00 pm
Hello it says I have 14 days to respond I’m worried I’ve now gone over it because I don’t understand what I’m doing
Title: Re: PCN from Parking Management Control Lewisham Shopping Centre
Post by: Astrahope on May 17, 2025, 12:30:19 pm
I didn’t realize my response didn’t send. So I just need to copy and paste a a standard defense from someone else’s post and not add anything to it?
Title: Re: PCN from Parking Management Control Lewisham Shopping Centre
Post by: b789 on May 07, 2025, 09:33:27 pm
Just use the CPR 16.4 Defence. Plenty of recent examples of it. (Not the CPR 16.4(1)(a) defence)
Title: Re: PCN from Parking Management Control Lewisham Shopping Centre
Post by: DWMB2 on May 07, 2025, 04:06:58 pm
Edit your post! Do not identify the Driver
As a claim has already been issued (against the OP's uncle, who was not driving), the identity of the driver is irrelevant, so no benefit to editing the post
Title: Re: PCN from Parking Management Control Lewisham Shopping Centre
Post by: Fluffykins on May 07, 2025, 03:56:58 pm
Edit your post! Do not identify the Driver
Title: Re: PCN from Parking Management Control Lewisham Shopping Centre
Post by: Astrahope on May 07, 2025, 01:13:02 pm
It’s address to him I told him I would deal with is as I’m the driver. My uncle doesn’t understand this type of stuff he barley understands how to use his smartphone
Title: Re: PCN from Parking Management Control Lewisham Shopping Centre
Post by: DWMB2 on May 07, 2025, 11:34:55 am
This car is registered to my Uncle but I was the driver
Who is the claim addressed to?
Title: Re: PCN from Parking Management Control Lewisham Shopping Centre
Post by: Astrahope on May 07, 2025, 11:24:21 am
Hello this has now resulted in a court certificate. Please can someone assist me. This car is registered to my Uncle but I was the driver

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Title: Re: PCN from Parking Management Control Lewisham Shopping Centre
Post by: Astrahope on March 06, 2025, 09:49:51 pm
Hello, it is the same parking management company, but it’s a different PCN for a different area
Title: Re: PCN from Parking Management Control Lewisham Shopping Centre
Post by: DWMB2 on March 06, 2025, 09:05:06 pm
Is this the same charge as your ongoing topic: Private parking charge letter UKPM (https://www.ftla.uk/private-parking-tickets/private-parking-charge-letter-ukpm/msg50870/#msg50870)?
Title: PCN from Parking Management Control Lewisham Shopping Centre
Post by: Astrahope on March 06, 2025, 08:57:12 pm
Hello all,

 I received a a parking charge at a car park for a shopping centre in Lewisham London. I was given a statement on another topic that I opened stating about them issuing me with a POPLA code. The parking company has refused to do so and do not want to take anything further With me and are  sending debt collection letters.

They have now issued me with a notice of intended legal action

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