Free Traffic Legal Advice
Live cases legal advice => Private parking tickets => Topic started by: msp on February 24, 2025, 03:01:19 pm
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A phone call conversation as evidence of something promised is not with the paper it isn't written on.
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I certainly won't be chasing them
Why not? The last thing you want is to find out in a few months time that it wasn't in fact cancelled, and you now have to deal with a court claim.
I'd follow up with an email thanking the supermarket manager for their help and asking for written confirmation it has been cancelled.
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I called the local store (https://stores.sainsburys.co.uk/0019/locksbottom) - there were a few options but was eventually to get through who I believe is a store manager. I explained my situation, they took down my PCN number and plate and they were able to cancel it. I did not get any emails to confirm this but I trust/hope it has been resolved. I certainly won't be chasing them :P
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Good result.
Who did you call at Sainsburys?
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I called the Sainsbury's and to my surprise they were very helpful and managed to cancel the fine from their end. Thank you so much!
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What has your management said about getting this cancelled? Have you tried asking Sainsbury's to get them to cancel the Parking Charge Notice (PCN)? This is called Plan A.
Where is it actually documented, this convoluted way of using overflow parking outside of the hospital car park area with different delineated permit areas? Relying on gossip from colleagues is not an approved method of notification. If it I an approved procedure, it must be documented somewhere. Find out where. Your line manager or, if you are a union member, get them to assist you if getting to the bottom of this.
Please show us the Notice to Keeper (NtK) you received. Both sides and only redact your personal info, the PCN number and your VRM. Leave everything else visible, especially all dates and times.
You have received the PCN as the known Keepr of the vehicle. ECP have no idea of the drivers identity and it should remain unknown to them. Only refer to the driver in the third person. No "I parked here or there", only "The driver parked here or there". There is no legal obligation on the Keeper to identify the driver to an unregulated private parking company.
No one who is here receiving advice and following it pays a penny to ECP.
For now, please answer the questions and show us the NtK.
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Dear all,
This is my first time posting so apologies if any mistakes.
I am an employee of the Princess Royal University Hospital, in Farborough. I pay for staff permit for a car park that is managed by Euro Car Parks. Adjacent to the hospital there is a large Sainsbury where I have been told we are allowed to park as an overspill if the main car park is full. Note that the Sainsbury car park is also managed by Euro Car Parks.
Back in January I found myself precisely in that situation and received the following PCN
"Breach of Terms and Conditions:
The vehicle was parked in a designated permit area without an authorised permit"
I sent an appeal explaining that I do pay for a permit in the hospital car park and was under the impression that I was allowed to park there. I received the following rejection
"Having carefully considered the evidence provided by you we have decided to reject your appeal for the following reasons:
• Please find photographic evidence attached.
• It is clearly stated on the signage that this is a permit holder’s area.
• There was no valid permit displayed in your vehicle, therefore the notice was issued correctly
and remains payable.
• Please be advised that you have parked in an area designated for the Sainsbury’s permit holder. "
In discussing this with colleagues, it later emerged that there is a “white” designated area and a “yellow” designated area and we are only allowed to park in the white. The signage does not specify that that is the case
I have attached a couple of pictures for context - showing some white and yellow signs.
My question is whether it is worth appealing to POPLA on the basis that the signage is unclear and I did believe that I was well within my right within the yellow zone as I do in fact have a permit?
Many thanks
Best,
Msp
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