Free Traffic Legal Advice

Live cases legal advice => Private parking tickets => Topic started by: AyGee on February 04, 2025, 11:46:47 am

Title: Re: UKPC Parking Notice - Not Parked Correctly within the Markings - Beckton Triangle Retail Park
Post by: b789 on December 04, 2025, 04:32:23 pm
If you want to pay £0, ignore every offer of settlement that they will try. They have been known to go sown to as little as £5, as though the person responsible for the case is desperate for some minuscule amount of commission.

We have been known to string them along by pretending to hum and hah as though we are considering it, but never by phone or email. Only by text. Can be quite good fun. A bit like deliberately engaging with a Nigerian prince who wants to give you £10,000,000 for safekeeping!
Title: Re: UKPC Parking Notice - Not Parked Correctly within the Markings - Beckton Triangle Retail Park
Post by: AyGee on December 04, 2025, 02:51:00 pm
Great, that's been filed. I'm also going to ignore the email they sent over offering me a discounted settlement.
Title: Re: UKPC Parking Notice - Not Parked Correctly within the Markings - Beckton Triangle Retail Park
Post by: b789 on December 02, 2025, 03:55:32 pm
You can search the forum for any DCB Legal issued claim what the process is and how it ends. It will be processed all the way to allocation to your local county court and once a hearing date is set, there will be a deadline for them to pay the £27 trial fee, four weeks before the hearing. Just before then you will receive an N279 Notice of Discontinuance. You are looking at anything from 6-12 months from now before this ends.

As long as you follow the advice, you will not be paying a penny to UKPC. DCB Legal's MO is to press on until they discontinue in the hope that you are low-hanging fruit on the gullible tree and can be intimidated into paying out of ignorance and fear.
Title: Re: UKPC Parking Notice - Not Parked Correctly within the Markings - Beckton Triangle Retail Park
Post by: AyGee on December 02, 2025, 03:41:00 pm
Thank you. What is the process from there and are they likely to take it any further if they see I am not backing down (which I have no intention of doing)?
Title: Re: UKPC Parking Notice - Not Parked Correctly within the Markings - Beckton Triangle Retail Park
Post by: b789 on December 02, 2025, 03:18:57 pm
With an issue date of 27th November, you have until 4pm on Tuesday 16th December to submit your defence. If you submit an Acknowledgement of Service (AoS) before then, you would then have until 4pm on Tuesday 30th December to submit your defence.

You only need to submit an AoS if you need extra time to prepare your defence. If you want to submit an AoS then follow the instructions in this linked PDF:

https://www.dropbox.com/s/xvqu3bask5m0zir/money-claim-online-How-to-Acknowledge.pdf?dl=0

Until very recently, we never advised using the MCOL to submit a defence. However, due to recent systemic failures within the CNBC, we feel that it is safer to now submit a short defence using MCOL as it is instantly submitted and entered into the "system". Whilst it will deny the use of some formatting or inclusion of transcripts etc. these can always be included with the Witness Statement (WS) later, if it ever progresses that far.

You will need to copy and paste it into the defence text box on MCOL. It has been checked to make sure that it will fit into the 122 lines limit.

Quote
1. The Defendant denies the claim in its entirety. The Defendant asserts that there is no liability to the Claimant and that no debt is owed. The claim is without merit and does not adequately disclose any comprehensible cause of action.

2. There is a lack of precise detail in the Particulars of Claim (PoC) in respect of the factual and legal allegations made against the Defendant such that the PoC do not adequately comply with CPR 16.4.

3. The Defendant is unable to plead properly to the PoC because:

(a) The contract referred to is not detailed or attached to the PoC in accordance with PD 16, para 7.3(1);

(b) The PoC do not state the exact wording of the clause (or clauses) of the terms and conditions of the contract (or contracts) which is/are relied on;

(c) The PoC do not adequately set out the reason (or reasons) why the claimant asserts the defendant has breached the contract (or contracts);

(d) The PoC do not state with sufficient particularity exactly where the breach occurred, the exact time when the breach occurred and how long it is alleged that the vehicle was parked before the parking charge was allegedly incurred;

(e) The PoC do not state precisely how the sum claimed is calculated, including the basis for any statutory interest, damages, or other charges;

(f) The PoC do not state what proportion of the claim is the parking charge and what proportion is damages;

(g) The PoC do not provide clarity on whether the Defendant is sued as the driver or the keeper of the vehicle, as the claimant cannot plead alternative causes of action without specificity.

4. The Defendant submits that courts have previously struck out materially similar claims of their own initiative for failure to adequately comply with CPR 16.4, particularly where the Particulars of Claim failed to specify the contractual terms relied upon or explain the alleged breach with sufficient clarity.

5. In comparable cases involving modest sums, judges have found that requiring further case management steps would be disproportionate and contrary to the overriding objective. Accordingly, strike-out was deemed appropriate. The Defendant submits that the same reasoning applies in this case and invites the court to adopt a similar approach by striking out the claim due to the Claimant’s failure to adequately comply with CPR 16.4, rather than permitting an amendment. The Defendant proposes that the following Order be made:

Draft Order:

Of the Court's own initiative and upon reading the particulars of claim and the defence.

AND the court being of the view that the particulars of claim do not adequately comply with CPR 16.4(1)(a) because: (a) they do not set out the exact wording of the clause (or clauses) of the terms and conditions of the contract which is (or are) relied on; and (b) they do not adequately set out the reason (or reasons) why the claimant asserts that the defendant was in breach of contract.

AND the claimant could have complied with CPR 16.4(1)(a) had it served separate detailed particulars of claim, as it could have done pursuant to PD 7C, para 5.2, but chose not to do so.

AND upon the Court determining, having regard to the overriding objective (CPR 1.1), that it would be disproportionate to direct further pleadings or to allot any further share of the Court’s resources to this claim (for example by ordering further particulars of claim and a further defence, with consequent case management).

ORDER:

1. The claim is struck out.

2. Permission to either party to apply to set aside, vary or stay this order by application on notice, which must be filed at this Court not more than 7 days after service of this order, failing which no such application may be made.
Title: Re: UKPC Parking Notice - Not Parked Correctly within the Markings - Beckton Triangle Retail Park
Post by: AyGee on December 02, 2025, 02:34:59 pm
WP Letter is the Without Prejudice email I received with the over of settlement that I enclosed I had copied into my previous post

(https://cdn.imgpile.com/f/ZuVxSqE_xl.jpg)
Title: Re: UKPC Parking Notice - Not Parked Correctly within the Markings - Beckton Triangle Retail Park
Post by: b789 on December 02, 2025, 01:56:15 pm
What is a "WP" email??? Are you saying that you have received a response to your requests made in response to their LoC AND also received a "Claim Form" at the same time?

Why have you not shown the Claim Form? Please don't show us anything but the N1SDT form with the Particulars of Claim (PoC) on it. No one needs to see all the other blank forms that come with it. DO NOT redact any dates or times whatsoever.
Title: Re: UKPC Parking Notice - Not Parked Correctly within the Markings - Beckton Triangle Retail Park
Post by: AyGee on December 02, 2025, 12:55:28 pm
I have a received a claim form and a WP email from the solicitors

Dear ,

We act for the Claimant, 

It is our position that the Letter of Claim ("LOC") is compliant with the Pre-Action Protocol for Debt Claims ("the Protocol"). The LOC provides adequate information for you to identify the debt that our Client is seeking to recover. We respectfully draw your attention to paragraph 2.1(c) of the Protocol and remind you that both parties are expected to act reasonably and proportionately.

When parking on private land, the contractual terms of the site are set out on the signs. You are entering a contract and agreeing to the terms by parking and staying on the site. Parking in breach of the terms as stipulated on the signage means that you are then breaking the terms of the contract.

The terms and conditions on the signs stated that parking was permitted for vehicles parked wholly within a marked bay. The vehicle was not parked within a marked bay as is demonstrated in the photographic evidence enclosed. The parking charge was issued correctly.

The amount owed is a genuine pre-estimate of the losses incurred in managing the parking location to ensure compliance with the clearly displayed terms and conditions. However, in Parking Eye Ltd v Beavis, it was found, both at County Court and Court of Appeal level, that appealing a Parking Charge on the basis that the amount is not a genuine pre-estimate of loss is, in fact, not a successful legal defence.

As payment was not made, either within 14 or 28 days, the creditor was entitled to instruct debt recovery agents and Solicitors to pursue payment and is entitled to recover the costs of doing so. It would have been made clear in the terms and conditions set out in the signs that additional enforcement costs may be incurred in the event of non-payment.

The Notice to Keeper was issued to you on 24/01/2025. A copy is attached. You were afforded the opportunity to; appeal the parking charge, transfer liability to the driver (if it was not you) or make payment. Neither a successful appeal, nor an adequate nomination were received, yet payment remains outstanding.

The Reminder Notice was issued to you on 07/02/2025. A copy is attached. This notice reiterated that payment was outstanding and confirmed that legal action may be taken, and additional costs incurred if the parking charge was not paid.

If there are any documents that you have requested, but that are not attached, it is because we have deemed the request to be disproportionate and/or not relevant to the substantive issues in dispute. We respectfully draw your attention to paragraph 2.1(c) of the Protocol and remind you that both parties are expected to act reasonably and proportionately.

WITHOUT PREJUDICE SAVE AS TO COSTS

Please note, the Claim was issued on [].

Our Client may be prepared to settle this Claim. I can confirm our Client would be agreeable to £215.00 in full and final settlement of the matter. The current outstanding balance is £266.20.

You now have 7 days from the date of this email to make payment of £215.00. Failure to make payment may result in the Claim proceeding to the next stage.

Payment can be made via bank transfer to our designated client account: -
Title: Re: UKPC Parking Notice - Not Parked Correctly within the Markings - Beckton Triangle Retail Park
Post by: b789 on October 21, 2025, 05:34:53 pm
Where has anyone mentioned "filling out their form"? You can trash any forms they included with it.

Yes, they are required to respond.
Title: Re: UKPC Parking Notice - Not Parked Correctly within the Markings - Beckton Triangle Retail Park
Post by: AyGee on October 21, 2025, 04:27:23 pm
Thank you

Received an automated response

Please note that we will aim to respond to your correspondence where required as soon as possible. In the meantime, should you be contacting in relation to a Parking Charge, you can find some Frequently asked Questions (FAQs) on our website www.dcblegal.co.uk

Should you wish to make a payment, you can do this by calling 0330 1744 172, visiting https://dcblegal.co.uk/response/pay-online/ or by bank transfer to the below bank details. Please ensure your DCB legal reference number is quoted with any payments made.

Account number: 60964441
Sort Code: 20-24-09

Should you be in receipt of a letter of claim, please visit www.dcblegal.co.uk/response where you will find further information and be able to reply to the form accordingly.

Assume that they have an obligation to respond to email and I don't need to fill out their form.
Title: Re: UKPC Parking Notice - Not Parked Correctly within the Markings - Beckton Triangle Retail Park
Post by: b789 on October 21, 2025, 03:37:16 pm
Respond by email to info@dcblegal.co.uk and CC yourself:

Quote
Subject: Response to your Letter of Claim Ref: [reference number]

Dear Sirs,

Your Letter Before Claim contains insufficient detail of the claim and fails to provide copies of the evidence your client places reliance upon, putting it in clear breach of the Pre-Action Protocol for Debt Claims.

As a supposed firm of solicitors, one would expect you to comply with paragraphs 3.1(a)–(d), 5.1 and 5.2 of the Protocol, and paragraphs 6(a) and 6(c) of the Practice Direction. These provisions exist to facilitate informed discussion and proportionate resolution. You may wish to reacquaint yourselves with them.

The Civil Procedure Rules 1998, Pre-Action Conduct and Protocols (Part 3), require the exchange of sufficient information to understand each other’s position. Part 6 clarifies that this includes disclosure of key documents relevant to the issues in dispute.

Your template letter refers to a “contract” yet encloses none. That omission undermines the only foundation upon which your client’s claim allegedly rests. It is not possible to engage in meaningful pre-litigation dialogue while you decline to furnish the very document you purport to enforce.

I confirm that, once I am in receipt of a Letter Before Claim that complies with para 3.1(a), I shall seek advice and submit a formal response within 30 days, as required. Accordingly, please provide:

1. A copy of the original Notice to Keeper (NtK) and any notice chain relied upon to assert PoFA 2012 liability.

2. A copy of the contract you allege exists between your client and the driver, being an actual photograph of the sign(s) in place on the material date (not a stock image), together with a site plan showing the sign locations.

3. The precise wording of the clause(s) allegedly breached.

4. The written agreement between your client and the landowner evidencing standing/authority to enforce and to litigate.

5. A breakdown of the sums claimed, identifying whether the principal sum is claimed as consideration or damages, and whether the £70 “debt recovery” add-on includes VAT.


I am entitled to this information under paragraphs 6(a) and 6(c) of the Practice Direction, and I require it to meet my own obligation under paragraph 6(b).

If you fail to provide the above, I will treat that as non-compliance with the PAPDC and Pre-Action Conduct and will raise a formal complaint to the SRA regarding your conduct. I reserve the right to place this correspondence before the Court and to seek appropriate sanctions and costs (including, where appropriate, a stay and/or other case management orders).

Until your client complies and provides the requested material, I am unable to respond properly to the alleged claim or to consider my position. It would be premature and a waste of costs and court time to issue proceedings. Should you do so, I will seek immediate case management relief pursuant to paragraph 15(b) of the Practice Direction and an order compelling provision of the above.

Please note, I will not engage with any web portal; I will only respond by email or post.

Yours faithfully,

[Your name]
Title: Re: UKPC Parking Notice - Not Parked Correctly within the Markings - Beckton Triangle Retail Park
Post by: AyGee on October 21, 2025, 09:51:23 am
(https://i.postimg.cc/R64ZHNKr/PeDCygw.jpg) (https://postimg.cc/R64ZHNKr)
Title: Re: UKPC Parking Notice - Not Parked Correctly within the Markings - Beckton Triangle Retail Park
Post by: DWMB2 on October 10, 2025, 04:34:50 pm
Please show us...
Title: Re: UKPC Parking Notice - Not Parked Correctly within the Markings - Beckton Triangle Retail Park
Post by: AyGee on October 10, 2025, 02:09:27 pm
Great, thank you. I will ignore and await DCB!

Letter of claim from DCB received in the post this morning!
Title: Re: UKPC Parking Notice - Not Parked Correctly within the Markings - Beckton Triangle Retail Park
Post by: AyGee on July 15, 2025, 11:53:26 am
Great, thank you. I will ignore and await DCB!
Title: Re: UKPC Parking Notice - Not Parked Correctly within the Markings - Beckton Triangle Retail Park
Post by: DWMB2 on July 15, 2025, 11:43:45 am
Correct. UKPC usually use DCB Legal for their actual claims. Any Letter of Claim should be clearly labelled as such.
Title: Re: UKPC Parking Notice - Not Parked Correctly within the Markings - Beckton Triangle Retail Park
Post by: AyGee on July 15, 2025, 11:43:12 am
Claim has been passed on to ZZPS.

I assume these people are debt collectors and not a law firm.

Thank you
Title: Re: UKPC Parking Notice - Not Parked Correctly within the Markings - Beckton Triangle Retail Park
Post by: DWMB2 on May 29, 2025, 11:43:27 am
Yes. They will pass it on to debt collectors, who you should ignore. Eventually, they will pass it to a legal firm (usually DCB Legal, not to be confused with debt collectors DCBL). When you receive a Letter of Claim you should return here for advice.
Title: Re: UKPC Parking Notice - Not Parked Correctly within the Markings - Beckton Triangle Retail Park
Post by: AyGee on May 29, 2025, 11:30:18 am
Assume my next stage is just ignoring UKPCs stroppy letters
Title: Re: UKPC Parking Notice - Not Parked Correctly within the Markings - Beckton Triangle Retail Park
Post by: DWMB2 on May 29, 2025, 11:12:10 am
Unsurprising - POPLA are a bit rubbish at interpreting PoFA sometimes. No great problem, the decision is not binding on you.
Title: Re: UKPC Parking Notice - Not Parked Correctly within the Markings - Beckton Triangle Retail Park
Post by: AyGee on May 29, 2025, 11:01:06 am
POPLA Appeal Rejected - Surely this is incorrect!? Has the assessor completely misunderstood my appeal?

Assessor summary of operator case
The parking operator has issued the parking charge notice (PCN) for not parking correctly within the markings of the bay or space.

Assessor summary of your case
The appellant has provided a detailed account surrounding the parking event in question. For the purpose of my report, I have summarised the grounds raised into the points below. • The operator has failed to comply with the Protection of Freedoms Act (PoFA) and so the liability cannot be transferred from the driver to the registered keeper • The notice does not clearly invite the keeper to name the driver, and it does not give specific warning to the keeper as required that they will be held liable if driver details are not provided within 28 days • The notice does not specify the relevant land on which the vehicle was parked, and does not inform the keeper of the reason for issuing the charge clearly The appellant has provided 1. A copy of the rejection notice from the operator The above evidence has been considered in making my determination.

Assessor supporting rational for decision
The appellant has raised that the operator has failed to comply with the requirements of PoFA 2012, and therefore they cannot be held liable for the PCN as the registered keeper. The Protection of Freedoms Act (PoFA) 2012 is a law that allows parking operators to transfer the liability to the registered keeper in the event that the driver or hirer is not identified. The parking operator has issued the PCN in this case as the vehicle was not parked correctly within the markings of the bay. Images of the vehicle have been provided which clearly confirms the vehicle was not parked within the white bay markings as per the requirements of the car park which are detailed on the signs. The operator has made it sufficiently clear on the PCN that this is the reason the PCN was issued on this occasion, and this consequence is also made adequately clear on the terms and conditions signage. The PCN itself lists the address of the site, which is Beckton Triangle Retail Park, 5 Claps Gate Lane, London, E6 6LG, and is the address the operator claims vehicle was present and parked. For the purposes of PoFA. The relevant land has been specified as required, and therefore meets paragraph 9(2)(a) of PoFA. The appellant has not provided any explanation as to why this address or relevant land is not correct. Parking operators have to follow certain rules including inviting the registered keeper to provide the name and address of the driver, along with warning the registered keeper that they will be liable if the parking operator is not provided with the name and address of the driver within 28 days. In this case, I have reviewed the PCN in question and the parking operator has ensured to include the necessary information required, and so the parking operator has successfully transferred the liability onto the registered keeper. In this case, Mr . POPLA’s role is to assess if the operator has issued the charge in accordance with the conditions of the contract. As the terms and conditions of the car park have not been met, as the vehicle was observed parked outside of the confines of the bay or space, I conclude that the operator has issued the parking charge correctly, and the appeal is refused.

Title: Re: UKPC Parking Notice - Not Parked Correctly within the Markings - Beckton Triangle Retail Park
Post by: AyGee on March 24, 2025, 11:53:23 am
UKPC have responded to my POPLA appeal

On the 22/01/2025, our parking operative issued a parking charge virtually to
vehicle registration [] at Beckton Triangle Retail Park. The parking charge
was issued because the vehicle was not parked within bay markings
Following the parking event on 22/01/2025, UKPC had reasonable cause to obtain
the details of the registered keeper from the DVLA for the purposes of issuing a
Parking Charge Notice (PCN) by post- a copy of this PCN is included in this pack.
The PCN was issued on 24/01/2025
The parking charge rate was £100.00, reduced to £60.00 if payment was received
within fourteen days.
An appeal was received from the vehicle keeper Mr A on the
07/02/2025, which the appeals department investigated and decided to reject.
The basis of the appeal was a basic online template stating that he denies liability,
but also refuses to name the driver. He also states how he would be making a
complaint about 'predatory conduct' and that the Notice to Keeper did not comply
with PoFA 2012 along with other statements.
As can be seen from the parking operative's photos, the vehicle is parked over the
bay markings and into a secondary bay, thus obstructing the use of that bay by any
patron of the retail park. It would not be presumed 'predatory' to issue a PCN to
those whom have cause hindrance to other members of the public, and contravened
the terms and conditions of parking on site.
We do note the comments made in regards to our NTF being non-PoFA compliant,
however as you can see from the further evidence provided this is fallacy. The
charge was issued correctly, as the vehicle is not parked correctly within the
markings of the bay. Seeing as Mr A refused to name the driver of the vehicle,
and the decision was made to continue the charge after the 28 day period, the
charge is compliant with PoFA in that regard and we have continued to hold Mr
A liable for the charge.
UKPC must maintain a consistent approach when issuing and upholding a charge. In
this instance, this vehicle had been parked on site in direct breach of the terms and
conditions of parking on site as stated on signage.
UK Parking Control signage complies fully with section 18 of the British Parking
Association Code of Practice and we reject the suggestion that it is vague or
misleading. Entrance signage advises motorists that terms of parking apply, and that
notices within the car park should be checked to identify the full terms and conditions.
These notices are placed throughout the car park. It is ultimately the
responsibility of the motorist to ensure they identify the terms of parking, and then
decide whether to park their vehicle, or leave the site if they are unable to meet
those terms.
The parking charges issued by UK Parking Control Limited are based on a
contractual agreement between UKPC and the driver, as detailed on the signage
displayed in the car park. The signage states the terms and conditions of parking and
explains that a parking charge will be payable if the terms are not met by the driver.
We ensure that signage is ample, clear and visible, wholly in line with the British
Parking Association Code of Practice. It is settled law that a driver is deemed to
have accepted the terms and conditions of parking by the act of parking and leaving
a vehicle.
There are sufficient signs advising drivers that parking outside of bay markings may
result in a parking charge being issued. Mr A's vehicle was not
parked within the bay markings; consequently, the parking charge was issued
correctly.

They have also kindly shared their 'evidence'

(https://i.ibb.co/8nTg40g2/Evidence-of-Po-FA-compliance.png) (https://ibb.co/KcRxzXx7)
Title: Re: UKPC Parking Notice - Not Parked Correctly within the Markings - Beckton Triangle Retail Park
Post by: AyGee on March 12, 2025, 10:56:15 am
Thank you

Title: Re: UKPC Parking Notice - Not Parked Correctly within the Markings - Beckton Triangle Retail Park
Post by: DWMB2 on March 12, 2025, 10:55:05 am
Correct.
Title: Re: UKPC Parking Notice - Not Parked Correctly within the Markings - Beckton Triangle Retail Park
Post by: AyGee on March 12, 2025, 10:54:29 am
POPLA Appeal question please

I assume that my Grounds for Appeal are 'other'

Thank you
Title: Re: UKPC Parking Notice - Not Parked Correctly within the Markings - Beckton Triangle Retail Park
Post by: AyGee on March 04, 2025, 12:45:04 pm
Thank you

Draft as follows

POPLA Verification Code: [Verification Code]
UKPC PCN Number: [PCN Number]
Vehicle Registration: [Vehicle Registration]
Response to UKPC Evidence Submission and Reaffirmation of Appeal Points

I am the registered keeper of the vehicle in question and have reviewed the evidence submitted by UKPC. I submitted an appeal to UKPC without any basis. my appeal is as follows: -

Keeper Liability – Non-Compliance with PoFA 2012

Original Appeal Argument:

UKPC has failed to comply with the Protection of Freedoms Act (PoFA) 2012, meaning they cannot transfer liability for the alleged parking charge from the driver to the registered keeper.

Under Schedule 4 of PoFA, strict conditions must be met before the keeper can be held liable for a parking charge incurred by the driver. UKPC's failure to comply with several key requirements renders the Notice to Keeper (NtK) non-compliant, meaning they cannot hold the registered keeper liable for the charge.

UKPC’s NtK fails PoFA on the following points:

(i) Paragraph 9(2)(e): PoFA requires that the NtK must include an “invitation” for the keeper to pay the charge. Specifically, it must “invite” the keeper to pay the charge or provide the name and address of the driver. The wording on UKPC’s NtK does not contain this necessary invitation, which is a critical requirement under PoFA.

(ii) Paragraph 9(2)(f): PoFA mandates that the NtK must include a warning to the keeper that if, after 28 days, neither payment nor driver details are provided, the keeper will become liable. UKPC’s NtK fails to provide this warning clearly and in the correct format.

(iii) Paragraph 9(2)(a): The NtK must specify the relevant land on which the vehicle was parked. UKPC’s vague description of the location is insufficient under PoFA, as it does not clearly identify where the vehicle was allegedly parked, nor does it specify a defined area.

(iv) Paragraph 9(2)(b): PoFA requires that the NtK must inform the keeper of the reason for issuing the charge. In this case, UKPC fails to make the alleged breach of contract clear in their NtK. The NtK must inform the keeper why the parking terms were allegedly breached, but this is not sufficiently communicated.

Given these failures, UKPC has not complied with the requirements of PoFA, meaning they cannot transfer liability to the keeper.

Unanswered:

UKPC has not provided a any rebuttal showing how they have complied with the specific points of PoFA listed above.  PoFA compliance requires meeting every one of the detailed conditions in Schedule 4, and they have demonstrably failed to do so.

Without strict compliance with PoFA, UKPC cannot hold the keeper liable, and this charge is therefore unenforceable.

Conclusion:

In conclusion, UKPC has failed to address or rebut the key points of my original appeal. Their evidence submission does not provide sufficient proof of the following:

Non-compliance with PoFA 2012, meaning they cannot hold the registered keeper liable.

No evidence that the registered keeper was the driver.

Based on this points, I respectfully request that POPLA uphold my appeal and instruct UKPC to cancel the Parking Charge Notice.
Title: Re: UKPC Parking Notice - Not Parked Correctly within the Markings - Beckton Triangle Retail Park
Post by: DWMB2 on March 04, 2025, 11:53:00 am
The next step is a POPLA appeal. This should be along similar lines, but more detail. Your audience here is the POPLA assessor, not UKPC. They have no prior knowledge of the case so you should run them through each point on which you intend to rely. You may wish to have a go at drafting something up for us to comment on. For the non-case-specific points (PoFA etc.), have a search on here for other UKPC POPLA appeals to get an idea of how to approach this.
Title: Re: UKPC Parking Notice - Not Parked Correctly within the Markings - Beckton Triangle Retail Park
Post by: AyGee on March 03, 2025, 11:53:18 am
I have had the following response

Thank you for your recent communication concerning parking charge reference .
We have carefully considered your appeal based on the information provided and the evidence supporting the parking charge. In this instance having
completed our assessment, we consider the parking charge to have been correctly issued, as the vehicle was not parked within bay markings.
Our appeals process is now concluded, you may now choose one of the following options:
1) Pay the parking charge detailed above at the reduced rate of £60.00 to UK Parking Control Ltd. PLEASE REFER OVERLEAF FOR PAYMENT OPTIONS
AND ADDRESS DETAILS.
2) Make an appeal to the independent adjudicator POPLA (Parking on Private Land Appeals) using the verification code provided above. Please note that if
you wish to appeal to POPLA, you will lose the right to pay the discounted rate of £60.00, and should POPLA reject your appeal you will be required to pay
the full amount of £100.00. If you opt to pay the parking charge you will be unable to appeal with POPLA. Appeals to POPLA must be made within
twenty-eight days from the date of this letter. To appeal with POPLA, please visit www.popla.co.uk. If you are unable to access the internet, you may
appeal by post – this must be done using a POPLA postal form which may be obtained by contacting POPLA by phone (0330 159 6126) or post (PO Box
1270, Warrington, WA4 9RL).
By law we are also required to inform you that Ombudsman Services (www.ombudsman-services.org/) provides an alternative dispute resolution service
that would be competent to deal with your appeal. However, we have not chosen to participate in their alternative dispute resolution service. As such
should you wish to appeal then you must do so to POPLA, as explained above.
3) If you choose to do nothing the parking charge will automatically increase after thirty-five days from the date of this letter to £100.00 and the matter
will be passed to our debt recovery agent, at which point you will be liable to pay an additional charge of £70, in accordance with the terms and conditions
of parking, and further charges will be claimed if court action is taken against you. Any unpaid court judgement may adversely affect your credit rating.
Title: Re: UKPC Parking Notice - Not Parked Correctly within the Markings - Beckton Triangle Retail Park
Post by: AyGee on February 07, 2025, 10:40:46 am
Thank you, that's done.
Title: Re: UKPC Parking Notice - Not Parked Correctly within the Markings - Beckton Triangle Retail Park
Post by: b789 on February 04, 2025, 01:12:34 pm
Not to worry. The Notice to Keeper (NtK) is not PoFA compliant as it fails to comply with paragraph 9(2)(a) of PoFA because it does not state the "period of parking".

For now, follow this advice... as long as the unknown drivers identity is not revealed. There is no legal obligation on the known keeper (the recipient of the Notice to Keeper (NtK)) to reveal the identity of the unknown driver and no inference or assumptions can be made.

The NtK is not compliant with all the requirements of PoFA which means that if the unknown driver is not identified, they cannot transfer liability for the charge from the unknown driver to the known keeper.

Use the following as your appeal. No need to embellish or remove anything from it:

Quote
I am the keeper of the vehicle and I dispute your 'parking charge'. I deny any liability or contractual agreement and I will be making a complaint about your predatory conduct to your client landowner.

As your Notice to Keeper (NtK) does not fully comply with ALL the requirements of PoFA 2012, you are unable to hold the keeper of the vehicle liable for the charge. Partial or even substantial compliance is not sufficient. There will be no admission as to who was driving and no inference or assumptions can be drawn. UKPC has relied on contract law allegations of breach against the driver only.

The registered keeper cannot be presumed or inferred to have been the driver, nor pursued under some twisted interpretation of the law of agency. Your NtK can only hold the driver liable. UKPC have no hope at POPLA, so you are urged to save us both a complete waste of time and cancel the PCN.
Title: UKPC Parking Notice - Not Parked Correctly within the Markings - Beckton Triangle Retail Park
Post by: AyGee on February 04, 2025, 11:46:47 am
I am the registered keeper of a vehicle that received a parking charge at the car park listed in the title.

When the driver of the vehicle entered the car park, they had an elderly relative an a newborn infant in the vehicle. There was no possibility of fitting into a spot and being able to get both out.

Unfortunately the driver did not take pictures of any signage.

The attached PCN was received by post.

I have read that most UKPC tickets are unenforceable and would like help appealing this. Thank you

(https://i.imgur.com/3VYMOtb.jpeg)