Calm down. You are way off any hearing before a judge.
You say that you mentioned in your defence that the location appeared to just be same wasteland and that there were no signs to indicate that it was private land subject parking control. The claimant will have to prove that there was adequate signage in their WS.
For now, we still have no idea what was in the PoC of the claim. We don’t know what you put in your defence.
SAR the claimant and QDR. They are obliged to give you copies of all information they have about you which will include copies of the claim and the defence. It will also require them to give you copies of your original appeal.
Please confirm the exact name of the parking company as there are several with “parking solutions” in the name. Is it UK Parking Solutions Ltd or possibly Parking Solutions Ltd (dissolved in 2031) or New Parking Solutions Ltd or even Secure Parking Solutions Ltd? Or is it UK Car Parking Solutions Ltd?
Working on the assumption that it is “UK Car Parking Solutions Ltd” (UKPS) then no need to change the email address in the proposed SAR below.
Do the SAR as a priority. Send this as a single email, addressed to both: Dataprotectionofficer@ukcps.net and compliance@wrighthassall.co.uk and CC in yourself.
Also attach a redacted copy of your drivers licence (redacted the photo and your driver no.) and a recent utility bill (redacted the content leaving just evidence that it was addressed to you).
Subject: Subject Access Request (SAR) under UK GDPR – [Defendant's Full Name & Address]
To:
Data Protection Officer
UK Car Parking Solutions Ltd
City West Business Park
Building 3
Gelderd Road
Leeds
LS12 6LN
Dataprotectionofficer@ukcps.net
Data Protection Officer
QDR Solicitors
Compliance Team
Olympus Avenue
Leamington Spa
Warwickshire
CV34 6BF.
compliance@wrighthassall.co.uk
[date]
Dear Data Protection Officers,
I am writing to make a formal Subject Access Request (SAR) under Article 15 of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. I require a full copy of all personal data that your organisations hold on me, including but not limited to:
• Copies of all correspondence between myself and your organisations, including any letters, emails, appeal decisions, or other communications related to any parking charge(s).
• Copies of any appeal submissions or evidence submitted by myself, along with any responses from Parking Solutions Ltd or QDR Solicitors.
• A copy of the original Parking Charge Notice(s) (PCN) and any subsequent notices issued in my name.
• A copy of any claim form, defence document, witness statements, or other legal pleadings submitted to or received from the Civil National Business Centre (CNBC) regarding any claim against me.
• Copies of any records, notes, internal emails, or messages related to my case(s) held by your organisations.
• Any correspondence received from third parties regarding me, including but not limited to the Civil National Business Centre (CNBC) or debt collection agencies.
• Any telephone call recordings, logs, or transcripts if any telephone conversations regarding my case(s) have taken place.
• A full list of recipients to whom my personal data has been disclosed, along with details of the reason for disclosure.
I request that all data be provided in electronic format unless a specific document is only available in hard copy. If any information is withheld or redacted, please provide a justification for this in line with the exemptions permitted under data protection law.
Under the UK GDPR, you are required to provide this information within one month of receiving this request.
Please confirm receipt of this request and advise when I can expect to receive the requested information.
Yours sincerely,
[Defendant’s Full Name]
[Defendant’s Address]
[Defendant’s Email Address]
[Defendant’s Phone Number] (if applicable)
Continue the complaint with Ms N Hughes. Your compensation request is not for financial loss but for the stress, anxiety and inconvenience this has caused.
Subject: Request for Review of Complaint – Case Reference: K8HM366E / Complaint Reference: 68843546
Dear Ms N Hughes,
I am writing to request a formal review of my complaint regarding the handling of Claim No: K8HM366E, as I am not satisfied with the response provided.
1. Failure to Notify Me of Case Reinstatement
The claim was struck out on 28/11/2023. However, I was not notified that the case had been re-opened until I received the formal complaint response. This failure to notify me of such a significant procedural step is unacceptable and has caused unnecessary distress and confusion. A litigant should not be left in the dark about the status of legal proceedings against them.
2. Procedural Irregularity and Lack of Due Process
The response states that the claimant filed a Directions Questionnaire (DQ) on 4th October 2023, but this was not placed on file, leading to the incorrect strike-out of the claim. However:
• If the case was mistakenly struck out, the claimant should have made an application for relief from sanctions under CPR 3.9. I should have been given an opportunity to object before any decision was made to reinstate the case.
• The claimant’s late DQ on 27th January 2025 was not filed within the timeframe set by the Order of 26th September 2023. Accepting a DQ nearly 16 months late is highly irregular and prejudicial to the defendant.
• The CNBC’s response states that the claim was “prioritised” and referred to mediation without informing me. This has denied me the chance to prepare properly, particularly as I was only notified the day before the scheduled mediation.
3. Unfair Refusal of Compensation
I formally request a reconsideration of my compensation request on the following grounds:
• The procedural failings have caused me unnecessary stress and inconvenience by suddenly reinstating a claim I believed had been dismissed.
• I was not notified of the reopening of the claim, and I have had to spend additional time dealing with a matter that should have been properly handled by the court in the first place.
• While I may not have suffered a direct financial loss, the mismanagement of this case has caused me avoidable distress and wasted my time. HMCTS has previously awarded compensation for administrative errors causing similar inconvenience.
Complaint Resolution Requested
I request that:
1. I receive a written explanation as to why the claimant’s DQ was accepted despite being filed so late and why I was not given the opportunity to challenge the reinstatement of the claim.
2. CNBC acknowledges the procedural failings and takes appropriate steps to ensure that defendants are notified immediately when a struck-out claim is reinstated.
3. My compensation request is reconsidered due to the stress, inconvenience, and time wasted because of the court’s errors.
I request that my complaint is escalated for further review and that I receive a full response addressing the concerns outlined above.
I look forward to your response.
Yours sincerely,
[Your Name]
[Your Contact Details]