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Live cases legal advice => Private parking tickets => Topic started by: s2324 on December 03, 2024, 06:17:59 pm

Title: Re: County Court Letter for Parking Eye PCN
Post by: s2324 on May 28, 2025, 07:35:06 pm
I rang the court again today. There is no option to speak to anyone at the court (I tried them all), it just puts you through to the CNBC, if you choose to speak to an operator.

Is there anything else I can do, in this situation?.

Thank you
Title: Re: County Court Letter for Parking Eye PCN
Post by: b789 on May 27, 2025, 09:34:35 pm
The CNBC have absolutely nothing to do with this anymore. Do not waste your time trying to contact them. You have to contact Preston County Court.
Title: Re: County Court Letter for Parking Eye PCN
Post by: s2324 on May 27, 2025, 08:10:51 pm
I tried to ring the court today on my lunch break. Couldn't get through to anyone at the court. The only option was to be transferred through to the CNBC, but I couldn't speak to anyone there either because of the wait time. I doubt anyone at the CNBC would know what is going on anyway.

I'm going to ring again tomorrow. Any advice on what I should do, if I can't get through to anyone again tomorrow?.

Thank you
Title: Re: County Court Letter for Parking Eye PCN
Post by: s2324 on May 23, 2025, 11:00:33 pm
No, I will ring them on Tuesday though.
Title: Re: County Court Letter for Parking Eye PCN
Post by: b789 on May 23, 2025, 08:48:13 pm
Don't presume anything. Have you tried telephoning the court?
Title: Re: County Court Letter for Parking Eye PCN
Post by: s2324 on May 23, 2025, 08:25:30 pm
It's been a week since I emailed the court, and I've heard nothing back. Not received anything in the post either.

Should I follow up with them again, or just assume they've discontinued?. Thank you
Title: Re: County Court Letter for Parking Eye PCN
Post by: s2324 on May 16, 2025, 10:23:09 pm
Ok, thank you so much for your help.
Title: Re: County Court Letter for Parking Eye PCN
Post by: b789 on May 16, 2025, 10:14:52 pm
In which case the primary email addresses you send it is: enquiries.preston.countycourt@justice.gov.uk
Title: Re: County Court Letter for Parking Eye PCN
Post by: s2324 on May 16, 2025, 10:08:10 pm
It is Preston County Court. Thank you
Title: Re: County Court Letter for Parking Eye PCN
Post by: b789 on May 16, 2025, 10:02:25 pm
Which county court has your claim been transferred to? Hiding this data makes it impossible to advise on where to send the following email.

Send the following by email to the court making sure you include the claim number in the subject title and "URGENT" and also CC in info@dcblegal.co.uk and yourself:

Quote
Re: Claim No. [insert claim number]
ParkingEye Ltd v [Your Full Name]

Claimants Failure to Comply with Court Order – Request for Confirmation of Strike Out

Dear Sir/Madam,

I write with reference to the Order dated 16 April 2025, which required the Claimant to file and serve a further statement of case by 4pm on 16 May 2025 (paragraph 2), failing which the claim would not proceed.

As of today’s date, I have not received any such statement from the Claimant, nor have I been notified of any application for relief from sanctions having been made or served.

I would be grateful if the Court could confirm whether the claim is now struck out in accordance with the terms of the Order, and whether any further steps are required from the Defendant at this stage. In particular, I seek clarification as to whether the requirement at paragraph 4 for the Defendant to serve a further statement of case by 30 May 2025 still stands, given that it was contingent on the Claimant's compliance.

I have copied in the Claimant's representative for transparency.

Yours faithfully,

[Your Name]
Title: Re: County Court Letter for Parking Eye PCN
Post by: s2324 on May 16, 2025, 09:21:19 pm
So the deadline for them to submit further PoC has passed.

Will I have to contact the court, to see if they submitted anything, or will I just receive a letter?. Do I need to just sit tight and wait?.

Thanks again.
Title: Re: County Court Letter for Parking Eye PCN
Post by: b789 on May 10, 2025, 06:31:41 pm
Ignore. First indication that they are going to discontinue.
Title: Re: County Court Letter for Parking Eye PCN
Post by: s2324 on May 10, 2025, 06:28:46 pm
I got a letter today from DCB Legal. Saying their client, would be willing to settle for £80. It say's you have 7 days to confirm, otherwise they will continue to follow the court process.

I take it, I just ignore this right?.
Title: Re: County Court Letter for Parking Eye PCN
Post by: b789 on May 07, 2025, 07:34:11 pm
It means that the claim is struck out. However, the judge has thrown the claimant a lifeline by allowing them to submit further PoC to be received by the court no later than 4pm on Friday 16th May. If they fail to do so, the claim is struck out again.

However, if they do submit further PoC by the deadline, you then have until 4pm on Friday 30th May to submit an amended defence.

So, for now, we wait and see whether they submit further PoC or discontinue. Either way, you either win or get a second stab at defending.
Title: Re: County Court Letter for Parking Eye PCN
Post by: s2324 on May 07, 2025, 07:21:03 pm
Hi guys.

So I received the attached letter from the court today.

How exactly do I do, what I have been asked to?.

Thank you


[attachment deleted by admin]
Title: Re: County Court Letter for Parking Eye PCN
Post by: b789 on May 04, 2025, 11:47:44 am
If it has been more than ~6 weeks, then yes, you should contact your local county court (or wherever the claim has been assigned) and ask them what is the status of the claim.
Title: Re: County Court Letter for Parking Eye PCN
Post by: s2324 on May 03, 2025, 10:01:53 pm
I did have a letter from CNBC, about the claim being allocated to my local county court, and that the judge's decision will be sent in a notice of allocation.

But nothing from the actual court, with the above. Should I still contact them, or give it more time yet?.
Title: Re: County Court Letter for Parking Eye PCN
Post by: b789 on May 03, 2025, 09:46:25 am
There won't be anything on MCOL once the case has been transferred to your local court.

You need to contact your local court and ask them why you have heard nothing.
Title: Re: County Court Letter for Parking Eye PCN
Post by: s2324 on May 02, 2025, 07:16:04 pm
It says it was transferred to my local county court, on 21/03/2025.

There's nothing after that.
Title: Re: County Court Letter for Parking Eye PCN
Post by: b789 on May 02, 2025, 10:26:44 am
Check your MCOL history. What does that say?

After the mediation call, the claim is then assigned to the small claims track and allocated to your local county court where a case management judge will look at it and issue orders which may include striking out the claim or ordering more information or simply assigning a hearing sate with deadlines for the claimant to pay the trial fee and deadlines for all parties to submit their evidence in a Witness Statement.

In DCB Legal issued claims, they will usually discontinue just before that have to pay the trial fee.
Title: Re: County Court Letter for Parking Eye PCN
Post by: s2324 on May 02, 2025, 12:07:17 am
No, nothing. Just expecting them to discontinue like the guys have advised.
Title: Re: County Court Letter for Parking Eye PCN
Post by: pharmchick on May 01, 2025, 11:53:01 pm
any update??? did your case progress to a hearing?
Title: Re: County Court Letter for Parking Eye PCN
Post by: s2324 on March 17, 2025, 08:37:49 pm
Hi guys.

I had my mediation appointment today. What are the next steps I should expect now?

Thank you
Title: Re: County Court Letter for Parking Eye PCN
Post by: b789 on March 14, 2025, 09:25:28 pm
Don't discuss your defence with the mediator. just say, the claimant has a copy of your defence and they can refer to it is they need to. All you do is offer £0 and it will be over in minutes. Your only obligation is to "attend" the call, not offer anything.
Title: Re: County Court Letter for Parking Eye PCN
Post by: s2324 on March 14, 2025, 09:13:29 pm
Hi guys.

I have my mediation appointment next week. The email says, I should prepare a brief summary of the main points of my defence.

What exactly should I say during the appointment?

Thank you
Title: Re: County Court Letter for Parking Eye PCN
Post by: b789 on February 03, 2025, 11:30:23 am
You will receive an appointment for a mediation phone call. This is not a part of the judicial process and there is no judge or solicitor involved. However, since last year, it is mandatory to "attend" the call. You simply offer £0 and it will be over in minutes.

After this the claim will be allocated to your local county court and you will receive an order which either strikes the claim out, requires the claimant to send further particulars of claim and then you will be given an opportunity to provide an amended defence or it will be allocated a hearing date and will be discontinued before the claimant has to pay the trial fee.
Title: Re: County Court Letter for Parking Eye PCN
Post by: s2324 on February 02, 2025, 10:49:20 pm
Hi guys. Once again thank you for all your help so far.

I have just emailed the N180 Directions Questionnaire. Does anyone know the next steps following this?

Thank you
Title: Re: County Court Letter for Parking Eye PCN
Post by: s2324 on December 19, 2024, 11:10:43 pm
Received a letter from the court today, stating they have received my defence and are serving it to the claimants. Then it says the claimants may try contacting you directly to resolve the dispute. And they have 28 days to get back to the court, or the claim will be stayed.

I'm assuming this is just the standard procedure?

Thank you
Title: Re: County Court Letter for Parking Eye PCN
Post by: DWMB2 on December 09, 2024, 07:06:27 pm
The portal limits you to 120 lines (roughly, can't remember the exact number), and removes any formatting you might input.

It's no good for anything longer than a few lines.
Title: Re: County Court Letter for Parking Eye PCN
Post by: s2324 on December 09, 2024, 07:04:13 pm
Thank you for that.

So we definitely don't do anything further on MCOL? Out of curiosity I clicked the start defence button and it gives you an option to submit defence there too. How come we send it over email and not the portal? I just don't want to do anything wrong.

Thank you
Title: Re: County Court Letter for Parking Eye PCN
Post by: b789 on December 08, 2024, 01:47:09 pm
You'll receive a response from DCB Legal statin that after reviewing your defence their client intends to proceed. You'll also receive a copy of their N180 Directions Questionnaire (DQ) which you can just file.

Eventually, you will receive your own DQ from the CNBC. Having received your own N180 (make sure it is not simply a copy of the claimants N180), do not use the paper form. Ignore all the other forms that came with it. you can discard those. Download your own here and fill it in on your computer. You sign it by simply typing your full name in the signature box.

https://www.gov.uk/government/publications/form-n180-directions-questionnaire-small-claims-track

Here are the answers to some of the less obvious questions:

The name of the court is "Civil National Business Centre".
To be completed by "Your full name" and you are the "Defendant".
C1: "YES"
D1: "NO". Reason: "I wish to question the Claimant about their evidence at a hearing in person and to expose omissions and any misleading or incorrect evidence or assertions.
Given the Claimant is a firm who complete cut & paste parking case paperwork for a living, having this case heard solely on papers would appear to put the Claimant at an unfair advantage, especially as they would no doubt prefer the Defendant not to have the opportunity to expose the issues in the Claimants template submissions or speak as the only true witness to events in question."
F1: Whichever is your nearest county court. Use this to find it: https://www.find-court-tribunal.service.gov.uk/search-option
F3: "1".


When you have completed the form, attach it to a single email addressed to both dq.cnbc@justice.gov.uk and info@dcblegal.co.uk and CC in yourself. Make sure that the claim number is in the subject field of the email.

Eventually, the claim will be assigned to your local county court. In due course, DCB Legal will discontinue. Don't try to overthink it. They just do.
Title: Re: County Court Letter for Parking Eye PCN
Post by: s2324 on December 08, 2024, 11:07:30 am
Ok thank you.

What are the next steps I should be expecting now?
Title: Re: County Court Letter for Parking Eye PCN
Post by: b789 on December 07, 2024, 11:19:24 pm
Your email in he sent folder is your proof of posting. The headers in that email and copy you CCd to yourself are evidence of having sent it and it being received by the recipient.
Title: Re: County Court Letter for Parking Eye PCN
Post by: s2324 on December 07, 2024, 10:13:43 pm
I have just sent that email off, once again thank you for your help.

Is there any specific proof I should keep of my email? and is there anything further for me to do on the MCOL portal?

Thank you
Title: Re: County Court Letter for Parking Eye PCN
Post by: b789 on December 03, 2024, 06:50:51 pm
Apart from submitting your AoS, you do not use the MCOL portal for anything else except to check your history. The defence and anything else is submitted as a PDF attachment to an email.

Eventually, the case will be transferred to your local county court and that will be the end of your need to refer to MCOL.
Title: Re: County Court Letter for Parking Eye PCN
Post by: s2324 on December 03, 2024, 06:41:55 pm
The issue date of the claim is 28th November 2024.

So for the defence, do I not do it on the MCOL portal and just send those PDFs as an email?

Thank you for your help
Title: Re: County Court Letter for Parking Eye PCN
Post by: b789 on December 03, 2024, 06:34:51 pm
That is a DCB Legal issued claim on behalf of Parking Eye. If PE thought they had a chance in court, they'd have issued the claim themselves, not through DCB Legal.

What is the issue date of the claim? Having submitted the Acknowledgement of Service within 14 days of service (5 days plus any non-working days from the date of issue), you then have 5 days plus 28 days plus any non-working days to submit your defence.

As it is a DCB Legal issued claim, as long as it is defended, I can say with greater than 99% certainty that they will eventually discontinue, some time early next year. Nobody who is here receiving advice and following it, will ever pay a penny to the operator for a claim under £600.

For the defence simply send the following plus the draft order and two transcripts. You only need to edit your name, the claim number and sign it by typing your full name for the signature. There is nothing to edit in the draft order. When ready, attach both documents as PDF files to an email addressed to claimresponses.cnbc@justice.gov.uk and CC in yourself. Make sure that the email subject contains the claim number. In the body of the email put "Please find attached the defence and draft order in the matter of ParkingEye Ltd v [your full name] Claim No.: [claim number]".

Quote
IN THE COUNTY COURT
Claim No: [Claim Number]

BETWEEN:

[Claimant's Full Name]


Claimant

- and -

[Defendant's Full Name]


Defendant



DEFENCE


1. The Defendant denies any liability for this claim.

2. There is a lack of precise detail in the Particulars of Claim (PoC) in respect of the factual and legal allegations made against the Defendant such that the PoC do not comply with CPR 16.4(1)(a).

3. The Defendant is unable to plead properly to the PoC because:

(a) The Particulars of Claim fail to comply with CPR 16.4(1)(a), lacking specific terms allegedly breached, the signage locations, or details of the breach. This prevents the Defendant from properly pleading a defence, and the claim should be struck out under CPR 3.4. The Defendant cites CEL v Chan 2023 [E7GM9W44] and CPMS v Akande 2024 [K0DP5J30], where similarly vague claims were struck out. Should the court not strike out the claim, the Defendant refers to the draft order in paragraph 4.

(b) The contract referred to is not detailed or attached to the PoC in accordance with CPR PD 16(7.5);

(c) The PoC do not state the exact wording of the clause (or clauses) of the terms and conditions of the contract (or contracts) which is/are relied on;

(d) The PoC do not set out the reason (or reasons) why the claimant asserts the defendant has breached the contract (or contracts);

(e) The PoC do not state with sufficient particularity exactly where the breach occurred, the exact time when the breach occurred and how long it is alleged that the vehicle was parked before the parking charge was allegedly incurred;

(f) The PoC do not state exactly how the claim for statutory interest is calculated;

(g) The PoC do not state what proportion of the claim is the parking charge and what proportion is damages;

(h) The PoC states that the Claimant is suing the defendant as the driver or the keeper. The claimant obviously knows whether the defendant is being sued as the driver or the keeper and should not be permitted to plead alternative causes of action.

4. The Defendant has attached to this defence a copy of an order made at another court which the allocating judge ought to make at this stage so that the Defendant can then know and understand the case which he/she/it faces and can then respond properly to the claim.

Statement of truth

I believe that the facts stated in this Defence are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.

Signed:


Date:

Draft order for the defence (https://www.dropbox.com/scl/fi/z8zcqfdncdoajgj4ag6a4/short-defence-order.pdf?rlkey=at98xmfwj0ehi3w9d0ia15ogp&st=rg3m5xjv&dl=0)

Transcript of CEL v Chan (https://www.dropbox.com/scl/fi/nb9ypbecuurpmln00dily/CELvChan-appeal-transcript.pdf?rlkey=7mpuvpmpe45s2zbhch21om1ez&st=cb03gae6&dl=0)

Transcript of CPMS v Akande (https://www.dropbox.com/scl/fi/y631olc61z1slr6xfrdsk/CPM-v-AKANDE.pdf?rlkey=kltpojedcxiwarxr0sdfyjo05&st=k0sb5u43&dl=0)
Title: County Court Letter for Parking Eye PCN
Post by: s2324 on December 03, 2024, 06:17:59 pm
Hi guys.

I received a county court letter on Saturday for a Parking Eye PCN from Preston Hospital, Public G. It says it is from 24th March 2024. I never received any PCN from them or any other letter. I'm pretty sure the ticket machine wasn't working that day, I can't remember correctly as it's been a long time, but I remember there was a few other cars in the car park, and none of them had bought and displayed a ticket. I didn't really pay attention to any of the signs, and its pretty far from me so I cant go back and look. I tried checking on google maps, but its old and the signs are blurred out.

I've done the AoS on the MCOL just now, but have no idea how I'm meant to put together the defence.

I've attached the PoC I received. Please could someone help me, thank you.



[attachment deleted by admin]