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Live cases legal advice => Private parking tickets => Topic started by: tawnyess on November 26, 2024, 04:08:48 pm

Title: Re: Notice of Debt Recovery - First letter received.
Post by: b789 on December 06, 2025, 12:59:14 pm
As expected in any DCB Legal filed claim. Well done for persevering.

Please show us the N279 Notice of Discontinuance. Do not redact the name of the signatory or their position.
Title: Re: Notice of Debt Recovery - First letter received.
Post by: tawnyess on December 06, 2025, 10:51:18 am
Received notice of discontinuance
Title: Re: Notice of Debt Recovery - First letter received.
Post by: b789 on December 03, 2025, 09:05:13 am
In this claim the court has directed that you must file and serve your witness statement and evidence significantly earlier than is usual in small claims parking cases, and well before the deadline by which the claimant has to pay the trial fee. At the point you are preparing your witness statement, the claimant may still not have filed or served any witness statement or evidence, and their Particulars of Claim are so sparse and generic that you cannot know with any precision what factual or legal case you are expected to meet. You are therefore placed in an unusual and unfair position: you are being forced to commit to your evidence in a vacuum, based only on inadequate particulars and your own recollection, while the represented claimant can sit back, see your case first, and decide later whether to pay the fee or discontinue.

You should explain in your witness statement that this timetable seriously handicaps you and is contrary to the overriding objective, which requires the court to ensure that parties are on an equal footing and that cases are dealt with fairly and proportionately. You can also make clear that, at this stage, the only concrete facts you can properly address are that this was a hire vehicle, that you were the hirer, and that the claimant has failed to comply with the strict requirements of Schedule 4 paragraphs 13 and 14 of the Protection of Freedoms Act 2012, so they cannot hold you liable as keeper or hirer. Everything else is guesswork until the claimant shows their hand.

Because of this, you should expressly reserve the right in your witness statement to file a short supplemental witness statement later, if the claimant serves their own witness statement or evidence late or only after seeing yours. You can say that any such supplemental statement would be limited to responding to new or different matters raised by the claimant, and you ask the court to allow this in order to give proper effect to the overriding objective and to avoid you being ambushed by late evidence from a legally represented claimant.

For now, as the original N1SDT Claim Form image has been deleted, I could do with seeing it again as I prepare a WS for you that covers this unusual situation. Unless you receive a WS from the claimant by 14th December, remind me here, to give you a holding WS for submission on the 15th December.
Title: Re: Notice of Debt Recovery - First letter received.
Post by: DWMB2 on December 02, 2025, 05:36:02 pm
Deadline for WS etc. - 15th December
Deadline for payment of fee - 23rd January
Hearing - 23rd February
Title: Re: Notice of Debt Recovery - First letter received.
Post by: tawnyess on December 02, 2025, 05:10:52 pm
See pics of letter received

https://ibb.co/GQ1qr3nY
https://ibb.co/1tMkQcYw
Title: Re: Notice of Debt Recovery - First letter received.
Post by: b789 on December 02, 2025, 01:52:11 pm
For heavens sake, so that we don't have to go searching back and forth through the thread for the dates you are referring to, please just give us a list of the dates being referred to here, or just show us the Order with them on it!!!!
Title: Re: Notice of Debt Recovery - First letter received.
Post by: tawnyess on December 02, 2025, 09:51:48 am
Haven’t heard back from you, should I just continue ignoring?
Title: Re: Notice of Debt Recovery - First letter received.
Post by: tawnyess on November 26, 2025, 01:26:07 pm
15th December 2025
Title: Re: Notice of Debt Recovery - First letter received.
Post by: DWMB2 on November 26, 2025, 11:47:04 am
And the 'mid-December' one?
Title: Re: Notice of Debt Recovery - First letter received.
Post by: tawnyess on November 26, 2025, 11:26:38 am
Sorry 23rd Jan 2026
Title: Re: Notice of Debt Recovery - First letter received.
Post by: DWMB2 on November 26, 2025, 10:36:12 am
It is more helpful if you can give us the actual dates rather than "mid ____".
Title: Re: Notice of Debt Recovery - First letter received.
Post by: tawnyess on November 26, 2025, 10:30:54 am
The deadline is mid January 2026. There’s also a deadline mid December to provide any evidence to be used in court
Title: Re: Notice of Debt Recovery - First letter received.
Post by: b789 on November 25, 2025, 10:47:12 am
They will discontinue just before they have to pay the £27 trial fee. What is that deadline?
Title: Re: Notice of Debt Recovery - First letter received.
Post by: tawnyess on November 25, 2025, 10:45:01 am
Received a notice of allocation to the small hearing claims track (hearing). The hearing will take place sometime early next year according to the letter.
Title: Re: Notice of Debt Recovery - First letter received.
Post by: b789 on November 21, 2025, 04:31:00 pm
Ignore all offers of a settlement. It is the precursor to their discontinuing the claim. Let us know when you receive the N279 Notice of Discontinuance.
Title: Re: Notice of Debt Recovery - First letter received.
Post by: tawnyess on November 21, 2025, 04:24:25 pm
Received an email few days ago by the claimant. Offering to settle for substantially less out of court. Assuming I decline? Should I respond, if so what?

Thanks again
Title: Re: Notice of Debt Recovery - First letter received.
Post by: jfollows on September 25, 2025, 06:13:46 pm
It means that your request in the N180 you submitted has been actioned.
In due course you will get details of dates including, importantly, the date by which the claimant has to pay the court fee.
Because the case has been transferred to your local court, you no longer have any need to use MCOL.
Title: Re: Notice of Debt Recovery - First letter received.
Post by: tawnyess on September 25, 2025, 06:09:56 pm
After my mediation I’ve had a look at my MCOL account today. It says my claim was transferred to (court near me).

What does this mean?
Title: Re: Notice of Debt Recovery - First letter received.
Post by: tawnyess on August 11, 2025, 09:09:49 am
Thanks yes I’m at the mediation telephone appointment at the moment. Will offer £0 to settle
Title: Re: Notice of Debt Recovery - First letter received.
Post by: jfollows on August 11, 2025, 09:02:10 am
If you mean at the mediation appointment, you offer £0 to settle and do not discuss your defence, it will be over in a few minutes. Search this forum for lots of examples.

If you mean after that, the case will be allocated to a court local to you, note the date by which the claimant has to pay the court fee because the case will be discontinued rather than paying the fee.

Their tactics are either to scare people into paying up or, if they ignore the court paperwork, to secure a judgment in default. They give up rather than incur the cost of court for anyone who properly defends their case.
Title: Re: Notice of Debt Recovery - First letter received.
Post by: tawnyess on August 11, 2025, 08:55:12 am
I have a mediation telephone appointment booked. What do I do from here?
Title: Re: Notice of Debt Recovery - First letter received.
Post by: b789 on July 16, 2025, 11:52:06 pm
It will tell you when the DQ has been sent. You can get it ready any time by downloading your own.
Title: Re: Notice of Debt Recovery - First letter received.
Post by: tawnyess on July 16, 2025, 04:05:44 pm
How long do I have to send of this DQ, i have not recieved any letters yet and I cannot see anything on my account as you said

edit: managed to get into mcol account by using claim number and password

recent transactions show: Claim Status

A claim was issued against you on 20/05/2025

Your defence was received on 06/06/2025

So it seems no DQ form sent to me yet right?
Title: Re: Notice of Debt Recovery - First letter received.
Post by: b789 on July 07, 2025, 02:09:51 pm
What can I say. caseprogression.cnbc@justice.gov.uk is a valid email address. As for checking your MCOL history, you have to log into your government gateway and access the MCOL account from there.
Title: Re: Notice of Debt Recovery - First letter received.
Post by: tawnyess on July 07, 2025, 12:49:44 pm
The caseprogression email according to my gmail cannot be found or unable to recieve emails. I have emailed both claimant and legal DPO with request to update address.

How do I look at my mcol history? did a bit of digging but seems that service is down currently

Title: Re: Notice of Debt Recovery - First letter received.
Post by: b789 on July 04, 2025, 02:30:30 pm
You have to send a data rectification notice to the claimant and their legal representative. You send it to the DPO and it must instruct them to update their records with your new address for service and to erase your old address. The highlighted words are there for a reason and you must use them.

As for the CNBC, email caseprogression.cncb@justice.gov.uk and also CC yourself with the following:

Quote
Dear Sir/Madam,

I am the defendant in the matter of [Claimant Name] v [Your Full Name], Claim Number: [XXXXXXX].

Please update the court record with my new correspondence address as follows:

[New Address Line 1] 
[New Address Line 2] 
[Town/City] 
[Postcode]

This change is to ensure I receive all future correspondence, including the Directions Questionnaire (Form N180), without delay.

Yours faithfully,
 
[Your Full Name] 
[Your Previous Address] (for reference) 
[Optional: Phone Number or Email]

Make sure you include the claim number in the subject field of the email. Ideally, you should set up a mail redirect service with Royal Mail for a few months, just to make sure that anything sent to your old address is forwarded to you automatically.

Don't submit your DQ until you can see in your MCOL history that an N180 has been sent to you. You don't have to wait for it to arrive before sending your DQ.
Title: Re: Notice of Debt Recovery - First letter received.
Post by: tawnyess on July 04, 2025, 01:49:17 pm
That is all boilerplate stuff. You now move on to the N180 DQ phase.

Having received your own N180 (make sure it is not simply a copy of the claimants N180), do not use the paper form. Ignore all the other forms that came with it. you can discard those. Download your own here and fill it in on your computer. You sign it by simply typing your full name in the signature box.

https://assets.publishing.service.gov.uk/media/673341e779e9143625613543/N180_1124.pdf

Here are the answers to some of the less obvious questions:

• The name of the court is "Civil National Business Centre".

• To be completed by "Your full name" and you are the "Defendant".

• C1: "YES"

• D1: "NO". Reason: "I wish to question the Claimant about their evidence at a hearing in person and to expose omissions and any misleading or incorrect evidence or assertions.
Given the Claimant is a firm who complete cut & paste parking case paperwork for a living, having this case heard solely on papers would appear to put the Claimant at an unfair advantage, especially as they would no doubt prefer the Defendant not to have the opportunity to expose the issues in the Claimants template submissions or speak as the only true witness to events in question
.."

• F1: Whichever is your nearest county court. Use this to find it: https://www.find-court-tribunal.service.gov.uk/search-option

• F3: "1".

• Sign the form by simply typing your full name for the signature.

When you have completed the form, attach it to a single email addressed to both dq.cnbc@justice.gov.uk and info@dcblegal.co.uk and CC in yourself. Make sure that the claim number is in the subject field of the email.

I have not received any forms myself but I can just use the link you gave me right?

Furthermore I am moving out of my address today, how do i change my address for future correspondence?
Title: Re: Notice of Debt Recovery - First letter received.
Post by: b789 on July 04, 2025, 01:44:35 pm
That is all boilerplate stuff. You now move on to the N180 DQ phase.

Having received your own N180 (make sure it is not simply a copy of the claimants N180), do not use the paper form. Ignore all the other forms that came with it. you can discard those. Download your own here and fill it in on your computer. You sign it by simply typing your full name in the signature box.

https://assets.publishing.service.gov.uk/media/673341e779e9143625613543/N180_1124.pdf

Here are the answers to some of the less obvious questions:

• The name of the court is "Civil National Business Centre".

• To be completed by "Your full name" and you are the "Defendant".

• C1: "YES"

• D1: "NO". Reason: "I wish to question the Claimant about their evidence at a hearing in person and to expose omissions and any misleading or incorrect evidence or assertions.
Given the Claimant is a firm who complete cut & paste parking case paperwork for a living, having this case heard solely on papers would appear to put the Claimant at an unfair advantage, especially as they would no doubt prefer the Defendant not to have the opportunity to expose the issues in the Claimants template submissions or speak as the only true witness to events in question
.."

• F1: Whichever is your nearest county court. Use this to find it: https://www.find-court-tribunal.service.gov.uk/search-option

• F3: "1".

• Sign the form by simply typing your full name for the signature.

When you have completed the form, attach it to a single email addressed to both dq.cnbc@justice.gov.uk and info@dcblegal.co.uk and CC in yourself. Make sure that the claim number is in the subject field of the email.
Title: Re: Notice of Debt Recovery - First letter received.
Post by: tawnyess on July 04, 2025, 01:26:23 pm
Have received any email today saying the client intends to proceed with the claim. Please advise further



[attachment deleted by admin]
Title: Re: Notice of Debt Recovery - First letter received.
Post by: tawnyess on June 02, 2025, 10:02:41 am
You do not use post!!! Where is the N1SDT Claim Form that you have not yet shown us, for the record?

I believbe its there on my post with the pictures?
Title: Re: Notice of Debt Recovery - First letter received.
Post by: jfollows on June 02, 2025, 09:16:15 am
You do not use post!!! Where is the N1SDT Claim Form that you have not yet shown us, for the record?
It’s in one of the posts above, last of first set.
Title: Re: Notice of Debt Recovery - First letter received.
Post by: b789 on June 02, 2025, 09:14:05 am
You do not use post!!! Where is the N1SDT Claim Form that you have not yet shown us, for the record?
Title: Re: Notice of Debt Recovery - First letter received.
Post by: tawnyess on June 02, 2025, 07:57:32 am
Just emailed the template today, assuming I don't need to send anything by post as I have emailed them?
Title: Re: Notice of Debt Recovery - First letter received.
Post by: b789 on May 27, 2025, 02:25:39 pm
We only need to see the N1SDT Claim Form with the Particulars of Claim (PoC) on it.

With an issue date of 20th May, you have until 4pm on Monday 9th June to submit your defence. If you submit an Acknowledgement of Service (AoS) before then, you would then have until 4pm on Monday 23rd June to submit your defence.

If you want to submit an AoS then follow the instructions in this linked PDF:

https://www.dropbox.com/s/xvqu3bask5m0zir/money-claim-online-How-to-Acknowledge.pdf?dl=0

Otherwise, here is the defence and link to the draft order that goes with it. You only need to edit your name and the claim number. You sign the defence by typing your full name for the signature and date it. There is nothing to edit in the draft order.

When you're ready you combine both documents as a single PDF attachment and send as an attachment in an email to claimresponses.cnbc@justice.gov.uk and CC in yourself. The claim number must be in the email subject field and in the body of the email just put: "Please find attached the defence and draft order in the matter of Euro Car Parks Ltd v [your full name] Claim no.: [claim number]."

Quote
IN THE COUNTY COURT
Claim No: [Claim Number]

BETWEEN:

Euro Car Parks Ltd

Claimant

- and -

[Defendant's Full Name]


Defendant



DEFENCE

1. The Defendant denies the claim in its entirety. The Defendant asserts that there is no liability to the Claimant and that no debt is owed. The claim is without merit and does not adequately disclose any comprehensible cause of action.

2. There is a lack of precise detail in the Particulars of Claim (PoC) in respect of the factual and legal allegations made against the Defendant such that the PoC do not comply with CPR 16.4.

3. The Defendant is unable to plead properly to the PoC because:

(a) The contract referred to is not detailed or attached to the PoC in accordance with CPR PD 16(7.5);

(b) The PoC do not state the exact wording of the clause (or clauses) of the terms and conditions of the contract (or contracts) which is/are relied on;

(c) The PoC do not adequately set out the reason (or reasons) why the claimant asserts the defendant has breached the contract (or contracts)

(d) The PoC do not state with sufficient particularity exactly where the breach occurred, the exact time when the breach occurred and how long it is alleged that the vehicle was parked before the parking charge was allegedly incurred;

(e) The PoC do not state precisely how the sum claimed is calculated, including the basis for any statutory interest, damages, or other charges;

(f) The PoC do not state what proportion of the claim is the parking charge and what proportion is damages;

(g) The PoC do not provide clarity on whether the Defendant is sued as the driver or the keeper of the vehicle, as the claimant cannot plead alternative causes of action without specificity.

4. The Defendant attaches to this defence a copy of a draft order approved by a district judge at another court. The court struck out the claim of its own initiative after determining that the Particulars of Claim failed to comply with CPR 16.4. The judge noted that the claimant had failed to:

(i) Set out the exact wording of the clause (or clauses) of the terms and conditions relied upon;

(ii) Adequately explain the reasons why the defendant was allegedly in breach of contract;

(iii) Provide separate, detailed Particulars of Claim as permitted under CPR PD 7C.5.2(2).

(iv) The court further observed that, given the modest sum claimed, requiring further case management steps would be disproportionate and contrary to the overriding objective. Accordingly, the judge struck out the claim outright rather than permitting an amendment.

5. The Defendant submits that the same reasoning applies in this case and invites the court to adopt a similar approach by striking out the claim for the Claimant’s failure to comply with CPR 16.4.

Statement of truth

I believe that the facts stated in this Defence are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.

Signed:


Date:

Draft Order for the defence (https://www.dropbox.com/scl/fi/tcewefk7daozuje25chkl/Strikeout-order-v2.pdf?rlkey=wxnymo8mwcma2jj8xihjm7pdx&st=nbtf0cn6&dl=0)
Title: Re: Notice of Debt Recovery - First letter received.
Post by: tawnyess on May 27, 2025, 08:44:17 am
post 2 - see attached



[attachment deleted by admin]
Title: Re: Notice of Debt Recovery - First letter received.
Post by: tawnyess on May 27, 2025, 08:43:23 am
Letter received from court please see attached 7 attachments spread between 2 posts

post 1

[attachment deleted by admin]
Title: Re: Notice of Debt Recovery - First letter received.
Post by: b789 on April 11, 2025, 03:16:38 pm
Don't waste any more time with them. Just wait for the N1SDT Claim Form and show it to us when you receive it. Only redact your personal data, the claim number and the MCOL password. Leave ALL dates and times showing.
Title: Re: Notice of Debt Recovery - First letter received.
Post by: tawnyess on April 11, 2025, 03:10:26 pm
Do I need to reply to them?

The first paragraph stating I was in contract with them to make a payment/them assuming I was the driver at the time.

Title: Re: Notice of Debt Recovery - First letter received.
Post by: b789 on April 11, 2025, 01:45:02 pm
You now wait for the claim. However, you can now report DCB Legal and their client to HMRC for suspected VAT-related misconduct.

Despite claiming that the £70 surcharge reflects actual debt recovery costs, they also assert that no VAT is applicable to the full £170. If this additional £70 represents a genuine service (debt recovery), it would ordinarily be subject to VAT—unless the party levying it is falsely categorising it as part of a VAT-exempt penalty charge.

You can report suspected VAT fraud directly to HMRC via their secure online service here: https://www.gov.uk/report-vat-fraud

Ensure you include all relevant details, such as:

[/indent]• The names of the parties involved (DCB Legal Ltd and the parking operator);
• A copy or summary of the correspondence asserting the £170 charge;
• The context in which the surcharge is added and how VAT is being avoided or misrepresented.[/indent]

HMRC will not update you on the outcome, but your report may prompt an investigation into whether VAT is being properly declared on alleged ‘debt recovery’ services.
Title: Re: Notice of Debt Recovery - First letter received.
Post by: tawnyess on April 11, 2025, 12:52:15 pm
Please see attached response recieved today from DCB Legal



[attachment deleted by admin]
Title: Re: Notice of Debt Recovery - First letter received.
Post by: b789 on March 10, 2025, 08:59:06 pm
It's DCB Legal, not to be confused with their sister debt recovery company, DCBL.
Title: Re: Notice of Debt Recovery - First letter received.
Post by: tawnyess on March 10, 2025, 08:01:51 pm
Thanks. I will be sending both companies a reply. ECP for the address update and DCBL with the response to LoC

Much appreciated.
Title: Re: Notice of Debt Recovery - First letter received.
Post by: b789 on March 10, 2025, 08:00:00 pm
It doesn't matter. Send the DRN. The operator got your out of date DVLA data. The debt recovery agent did a simple credit reference agency search and obtained your current address.

Unless you want to risk a default CCJ and the whole process of trying to get it set aside at some future date, just do as advised. Overthinking it is not going to change anything.
Title: Re: Notice of Debt Recovery - First letter received.
Post by: tawnyess on March 10, 2025, 07:55:29 pm
They are currently using my current address,well DCBL are, for all the recent correspondence I have received.
Title: Re: Notice of Debt Recovery - First letter received.
Post by: b789 on March 10, 2025, 07:50:56 pm
It makes a huge difference. If ECP hold two possible addresses for you, you can guarantee that they are likely to send any litigation correspondence to the wrong address and you would be in danger of getting a CCJ by default because you did not respond.

You must send a Data Rectification Notice (DRN) to the ECP DPO. Instruct them to update their records with your current address for service and erase your old address.

The highlighted words are there for a reason so make sure you use them.
Title: Re: Notice of Debt Recovery - First letter received.
Post by: tawnyess on March 10, 2025, 07:22:50 pm
Many thanks. One thing I’ve noticed is that the original letter from ECP is addressed to my old address. And the letter send to my by DCBL is addressed to my new addresses. Somewhere along the line they obtained my current address. Does that make any difference ?
Title: Re: Notice of Debt Recovery - First letter received.
Post by: b789 on March 10, 2025, 07:16:49 pm
Reply with the following:

Quote
Dear Sirs,

Re: Letter of Claim dated [Date]

I refer to your Letter of Claim.

I confirm that my address for service at this time is as follows, and I request that any outdated address be erased from your records to ensure compliance with data protection obligations:

[YOUR ADDRESS]

Please note that the alleged debt is disputed, and any court proceedings will be robustly defended.

I note that the sum claimed has been increased by an excessive and unjustifiable amount, which appears contrary to the principles established by the Government, who described such practices as “extorting money from motorists.” Please refrain from sending boilerplate responses or justifications regarding this issue.

Under the Pre-Action Protocol for Debt Claims, I require specific answers to the following questions:

1. Does the additional £70 represent what you describe as a “Debt Recovery” fee? If so, is this figure net of or inclusive of VAT? If inclusive, I trust you will explain why I, as the alleged debtor, am being asked to cover your client’s VAT liability.

2. Regarding the principal sum of the alleged Parking Charge Notice (PCN): Is this being claimed as damages for breach of contract, or will it be pleaded as consideration for a purported parking contract?

I would caution you against simply dismissing these questions with vague or boilerplate responses, as I am fully aware of the implications. By claiming that PCNs are exempt from VAT while simultaneously inflating the debt recovery element, your client – with your assistance – appears to be evading VAT obligations due to HMRC. Such mendacious conduct raises serious questions about the legality and ethics of your practices.

I strongly advise your client to cease and desist. Should this matter proceed to court, you can be assured that these issues will be brought to the court’s attention, alongside a robust defence and potentially a counterclaim for unreasonable conduct.

Yours faithfully,


[YOUR NAME]

Save as a PDF file and attach to an email addressed to info@dcblegal.co.uk and also CC in yourself.
Title: Re: Notice of Debt Recovery - First letter received.
Post by: tawnyess on March 10, 2025, 02:14:02 pm
Please see attached Loc Recieved today and advise on next steps.

Kind regards

[attachment deleted by admin]
Title: Re: Notice of Debt Recovery - First letter received.
Post by: b789 on January 15, 2025, 03:16:42 am
Nothing you have shown us makes any difference to anything. However, I would suggest you take much more care to redact your personal information and VRM as you are easily identifiable from what you’ve shown us.

The lease company did not correctly transfer liability to you. This is evidenced by your earlier evidence of their mention of TE7 and TE9 forms they expected you to complete that are not relevant to private parking charges. Had the lease company correctly transferred liability to you as the Hirer, that would have been the end of the matter as far as the lease company was concerned.

Had the correct procedure been followed, both by the lease company and ECP, a Notice to Hirer (NtH) would have been issued to you, in your own name. Together with that NtH, should have been a copy of the NtK, a copy of a statement signed by or on behalf of the vehicle-hire firm to the effect that at the material time the vehicle was hired to a named person under a hire agreement, a copy of the hire agreement and a copy of a statement of liability signed by the hirer under that hire agreement.

None of that has happened. Without any of the above having taken place, you cannot be liable as the Hirer. Only the driver can be liable and, unless you’ve told ECP the identity of the driver, inadvertently or otherwise, they have no idea or proof of who the driver is. They are not allowed to assume or infer you must be the driver because you are the Hirer.

So, for now, you continue to ignore the useless debt demands from any debt collectors. The debt collectors are powerless to do anything. You were advised very early on to ignore them. We do not need to see their useless letters.

You were never the Registered Keeper (RK) of the vehicle. You were only ever the Hirer. You may or may not have been the driver but that is not for you to prove. There is no legal obligation on the Hirer to identify the driver. The burden of proof is on ECP to prove the Hirer was also the driver. They can’t unless the Hirer tells them, which you’ve been told you are under no obligation to do.

This is what is going to happen.. . You are eventually going to receive a Letter of Claim (LoC) from DCB Legal (not DCBL). After that, you will receive an N1SDT Claim Form from the CNBC. We will provide advice on how to respond to those.

The claim will be defended and eventually, the claim will be discontinued. That will then be the end of the matter.

So, ignore all debt recovery letters. Show us the LoC and then the Claim Form when you receive them for further advice.
Title: Re: Notice of Debt Recovery - First letter received.
Post by: tawnyess on January 14, 2025, 03:09:06 pm
So I had written to ECP as suggested. I have received two letters today. One from DCBL of a final notice of debt recovery. The other one from ECP. Along with the letter they have attached a final notification letter which they posted out to me. The address clearly shows it was my old one so I would have had no notice of it. I want to clarify the first letter I ever received was the debt recovery from DCBL. Evidence from the ECP shows my old address. So they did end up getting my new address from somewhere

Attached are all the letter received today

[attachment deleted by admin]
Title: Re: Notice of Debt Recovery - First letter received.
Post by: tawnyess on December 14, 2024, 03:23:56 pm
I have. No responses as of yet
Title: Re: Notice of Debt Recovery - First letter received.
Post by: RichardW on December 14, 2024, 12:38:07 pm
Just another toothless debt recovery letter which you can ignore. Did you write to ECP as suggested?
Title: Re: Notice of Debt Recovery - First letter received.
Post by: tawnyess on December 14, 2024, 11:56:55 am
Received this letter today of a final warning

[attachment deleted by admin]
Title: Re: Notice of Debt Recovery - First letter received.
Post by: tawnyess on December 05, 2024, 12:27:14 am
Thanks, will update if I get any response.
Title: Re: Notice of Debt Recovery - First letter received.
Post by: H C Andersen on December 04, 2024, 08:55:11 pm
I think you are worrying unnecessarily.

You didn't receive a NTH, for whatever reason. So there's no way of knowing whether the hire company passed the mandatory docs to ECP and, if yes, them to you with the NTH you did not receive.

I suggest you play a straight bat and write to ECP, not the DRA.

I have received a DRA letter from *** in respect of a NTK you issued to ****(the hire company). You now appear to want to hold me liable for their, by default, liability. This is your choice. However, I put you on notice that unless you are able to produce the following in evidence should you pursue this matter to a claim then I shall be claiming costs:

A copy of the original NTK to the keeper;
A copy of the NTH issued within the 'relevant period';

And:
(a)a statement signed by or on behalf of the vehicle-hire firm to the effect that at the material time the vehicle was hired to a named person under a hire agreement;

(b)a copy of the hire agreement; and

(c)a copy of a statement of liability signed by the hirer under that hire agreement.

OP, here's the law with which the creditor must comply in order to hold you liable for the driver's and keeper's liability:

https://www.legislation.gov.uk/ukpga/2012/9/schedule/4/enacted

See paras. 4(7), 13 and 14.
Title: Re: Notice of Debt Recovery - First letter received.
Post by: tawnyess on December 04, 2024, 08:17:30 pm
Any advice on what to do next. Do I just ignore the letter? Haven’t received anything since.
Title: Re: Notice of Debt Recovery - First letter received.
Post by: tawnyess on November 28, 2024, 06:01:16 pm
Section 4 of the attachment is the only part of the agreement that mentions parking and fines.
Title: Re: Notice of Debt Recovery - First letter received.
Post by: b789 on November 28, 2024, 05:51:14 pm
There should be a specific section that details how they will deal with any fines or charges.
Title: Re: Notice of Debt Recovery - First letter received.
Post by: tawnyess on November 28, 2024, 05:47:29 pm
I don’t lease the vehicle anymore. I had attached the only thing the lease mentions about fines.

What do I do from here?


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Title: Re: Notice of Debt Recovery - First letter received.
Post by: b789 on November 28, 2024, 05:41:18 pm
Forms TE7 and TE9 are only relevant to Council issued fines and penalties issued under statutory control. Whoever has told you that is an utter moron and has no idea of the difference between a penalty and a PCN from an unregulated private parking company.

You need to clarify either the eject that has suggested you complete totally irrelevant forms for a PCN from ECP.

What, precisely, does your lease agreement say about parking charges. We need to see the exact wording.
Title: Re: Notice of Debt Recovery - First letter received.
Post by: tawnyess on November 28, 2024, 05:20:34 pm
Interesting, see email response from leasing company. They have apparently made representations to pass it on to me. HOWEVER they always notify me as they like to add the £15 admin fee on top. I have received all other PCN notifications from other PCNs but not for this one..
they have also attached form TE7 and TE9 for me to complete.

Please advice





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Title: Re: Notice of Debt Recovery - First letter received.
Post by: DWMB2 on November 26, 2024, 06:23:20 pm
Quote
Then I suggest you contact the lease company and check.
Definitely - might be some shenanigans going on, worth clarifying.
Title: Re: Notice of Debt Recovery - First letter received.
Post by: b789 on November 26, 2024, 06:19:55 pm
Then I suggest you contact the lease company and check. Normally, when a PPD does not get a response to a PCN and a reminder, they engage a debt collector who manages to find the keeper after a short credit reference search.

You can try contacting ECP, you have the PCN reference number. However, I would advise simply waiting this one out until they issue a Letter of Claim (LoC) and then a county court claim which is easily defended and eventually discontinued.
Title: Re: Notice of Debt Recovery - First letter received.
Post by: tawnyess on November 26, 2024, 06:09:03 pm
Someone definitely isn’t doing something correctly. The letter of this debt recovery has my correct address. The leasing company always provides me an email of any PCN with an additional £15 admin charge which they have done with other tickets. I was leasing the vehicle at that time. However they did not email me any correspondence regarding this one.
Title: Re: Notice of Debt Recovery - First letter received.
Post by: b789 on November 26, 2024, 05:57:26 pm
Rge point is, was the vehicle on lease at the time of the alleged parking contravention? If so, and they had your correct address, they should have transferred liability to you, the Hirer by following the instructions on the Notice to Keeper (NtK) they received. The should also have sent you a copy of the NtK. In the meantime ECP should have issued a Notice to Hirer (NtH) in your name.

If the only correspondence you've received is a debt collection letter, that suggests that someone has not been doing the right thing. You need to get to the bottom of this. I doubt that both the lease company not sending you a copy of the NtK and ECP not sending an NtH is unlikely.
Title: Re: Notice of Debt Recovery - First letter received.
Post by: tawnyess on November 26, 2024, 04:54:55 pm
I don’t lease the vehicle anymore, the leasing company do have my current address, the leasing company never gave me a ntk notification regarding this I will however shoot them an email to see if they every got a parking charge notice regarding this.
Title: Re: Notice of Debt Recovery - First letter received.
Post by: b789 on November 26, 2024, 04:30:46 pm
Do not respond a debt collector letter. They are powerless to do anything. You can safely ignore the debt collectors. Use their correspondence as kindling or to line the bottom of a litter tray.

However, you say that it is a lease vehicle. Have you changed address at any time since you leased it? You have to ask whether the lease company has your current address on record.

The original Notice to Keeper (NtK) will have been sent to the lease company. What they should have done, if they want to absolve themselves of any liability of the Parking Charge Notice is to transfer liability to you, the Hirer by informing ECP that the vehicle is hired to you. They should also have forwarded to you a copy of the NtK. ECP then is supposed to send you a Notice to Hirer (NtH) in your name.

If you've not received anything, then you have to ask whether your address details are up to date with the lease company. the second problem is that if your details are not up to date with the lease company but they have transferred liability to you at an address when you no longer reside, it means that ECP could send court documents to an address you do not have access to and if there is no response, they could obtain a CCJ ny default.

For now, I suggest you do the following, with urgency... Make sure that the lease company have your correct address. Also, you need to contact the DPO at ECP, only as the Hirer, and send them a Data Rectification Notice (DRN) instructing them to update your address for service and to erase your old address and to tell any third party they have passed your details on to to do the same.

They will require proof of identity so only give them a utility bill or council tax bill as evidence. Don't give them your drivers licence. Any contact with them MUST only be as the Hirer. Neither the lease company nor ECP have any idea who was driving and there is no legal obligation on the Hirer to identify the driver to an unregulated private parking company.

Normally, if the PCN had been received in your name as the Hirer, this is very easily dealt with. In almost every single case of a lease/hire car, the operator will mess up the process and fail to comply with all the requirements of PoFA, which is why you do not reveal the identity of the driver. By not complying with PoFA, they cannot transfer liability to the Hirer.

At the end of the day, even if this is too late to appeal and they issue a claim in the county court, no one who is here receiving advice pays a penny to ECP. I can sate with greater than 99% certainty that they will eventually discontinue any claim as long as it is defended.

For now, you need to check that your address details are up to date with the lease company and if not, get that corrected and send the DRN to the DPO at ECP immediately.
Title: Notice of Debt Recovery - First letter received.
Post by: tawnyess on November 26, 2024, 04:08:48 pm
Hello, I’ve just received a letter notice of debt recovery from DCBL for Euro Car Parks - Shell Petrol Station £170

This is the first letter I have received no initial parking charge letter, no nothing.

The vehicle is a lease and I usually get notification from the leasing company about any fines - received nothing from them.

I don’t lease the vehicle anymore but date of contravention I did.

I do use the shell garage and have been clearly told by the staff I don’t need to do anything if I’m charging my vehicle which I would have been doing at the time

Just wondering how they got my info and leasing company not providing any notification about it.

Any advice what to do? Thanks


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