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Live cases legal advice => Private parking tickets => Topic started by: suziebear on November 07, 2024, 08:27:49 pm

Title: Re: Please help. Received a claim form from court
Post by: suziebear on May 13, 2025, 09:40:26 am
You have helped me in the past so I knew to trust all of your advice. Appreciated very much. What a good bunch of people you all are.

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Title: Re: Please help. Received a claim form from court
Post by: b789 on May 13, 2025, 01:43:43 am
As predicted. Well done for persevering. Please can you post a picture of the N279 NoD.
Title: Re: Please help. Received a claim form from court
Post by: suziebear on May 13, 2025, 12:42:28 am
Thank you all very much for your guidance and help. Today I received an email to say they were discontinuing the claim against me and sent me the N279 form.
I am so relieved this is over and appreciate more than you all know for all your help and support.
Title: Re: Please help. Received a claim form from court
Post by: suziebear on May 01, 2025, 01:35:54 pm
Ok many thanks I’ll wait patiently 😃
Title: Re: Please help. Received a claim form from court
Post by: b789 on May 01, 2025, 01:17:39 pm
Stop worrying! The claimant is required to copy you into anything they send to the court. They must copy you in to their WS. Even if they leave it to the last minute, it is not a big deal in a small claims case if you submit yours a day or so late.

If they do sed you a copy of their WS before the deadline, then host it on DropBox or Google Drive and provide a link to it so that we can review it and put together your WS for your case.

As I have already explained, I doubt that they will let this go to a hearing and will discontinue before they are required to pay the trial fee.
Title: Re: Please help. Received a claim form from court
Post by: suziebear on May 01, 2025, 01:09:56 pm
Many thanks for your reply. No I didn’t request a telephone hearing I’m not sure why it is one?
Also how will I know if and when the claimant issues his WS? I only have 21days to do this will I be informed if they do or don’t?
What do I write in my witness statement if they do send one?
I’m getting so scared now as I have no idea.
Thanks for your help.
Sue
Title: Re: Please help. Received a claim form from court
Post by: b789 on May 01, 2025, 12:33:40 pm
Did you request a telephone hearing? If so, why? Which county court?

You must notify all parties and the court of your change of address. you can do this by email.

Quote
Subject: Notice of Change of Address for Service – [Claim Number]

To: [Court Email Address], info@dcblegal.co.uk
CC: [Defendant’s Own Email Address]

Dear Sir/Madam,

Re: Euro Car Parks Ltd v [your full name]
Claim Number: [Insert Claim Number]

I write to formally notify you that the Defendant in the above matter has recently changed their address for service.

Previous Address:
[Old Address Line 1]
[City]
[Postcode]

New Address:
[New Address Line 1]
[City]
[Postcode]

Please update the court record accordingly and direct all future correspondence and service of documents to the new address. This notification is also being sent to the Claimant’s legal representative to ensure all parties are informed.

Should you require confirmation of identity or any further information, please do not hesitate to contact me.

Yours faithfully,

[Full Name of Defendant]
[Email Address]

Regarding the documents you need to submit, it is NOT a copy of your defence. It is you Witness Statement (WS). However, you do jot want to submit anything before the claimant submits theirs and I doubt they will. So do not prepare anything until you see sight of the claimants WS. They are still highly likely to discontinue.
Title: Re: Please help. Received a claim form from court
Post by: suziebear on May 01, 2025, 12:05:54 pm
Hi all. I’ve now received my court date which is a telephone hearing on 9th July. Says the claimant needs to pay by 11th June for it to go ahead so I guess I’ll find out soon after if it is or not. However it’s asking me for the following: the parties must by 4pm 21st may file at court and serve on each other the written evidence upon which they proposed to rely , which must include statements from the parties themselves if they wish to give evidence. And then how to layout the info. Please can someone advise what I need to send for that? Is that my defence I’ve already served? Or something else.
Also I’ve moved house. I luckily got this letter on my last day at my old house. Do I contact the court direct with new address or the MCOL?
Many thanks for your help once again
Sue
Title: Re: Please help. Received a claim form from court
Post by: suziebear on March 28, 2025, 06:06:40 pm
Ok. Thanks I’ll just ignore them. 😁
Title: Re: Please help. Received a claim form from court
Post by: b789 on March 28, 2025, 02:26:57 pm
You MUST send a copy of your defence to the local court immediately in response. Please show us the letter and stop trying to paraphrase the content.

Ignore the settlement offer from DCB Legal. They will discontinue.
Title: Re: Please help. Received a claim form from court
Post by: jfollows on March 28, 2025, 11:27:48 am
Do not reply to DCB Legal, this is just the start of their increasingly desperate attempt to get money out of you. In due course they will give up.

But ensure that your inept local court now has all the documents you have already provided.
Title: Re: Please help. Received a claim form from court
Post by: suziebear on March 28, 2025, 11:22:57 am
Hi all. So yesterday I received a letter from my local court asking for my defence as they didn’t have it on file they said. And also the directors questionnaire which I have sent to the court. Today I’ve received an email from DCBL legal team offering me a settlement out of court of £150 reduced from £305. Shall I reply? And if so please can you help me what to put in my reply.
Cinders - these people are amazing aren’t they so helpful. Glad my long post is helping you too 😁
Title: Re: Please help. Received a claim form from court
Post by: b789 on March 20, 2025, 04:11:19 pm
I am following this thread totally as my case is very similar, I have just got the notice of small claims track. I am just about to send the downloaded N180 via email. Thank you for all the advise, you are all incredible.

If you need any advice, please start a separate thread and keep us informed of how you get on.
Title: Re: Please help. Received a claim form from court
Post by: cinders on March 20, 2025, 04:09:32 pm
I am following this thread totally as my case is very similar, I have just got the notice of small claims track. I am just about to send the downloaded N180 via email. Thank you for all the advise, you are all incredible.
Title: Re: Please help. Received a claim form from court
Post by: suziebear on March 04, 2025, 01:54:49 pm
Blocked. Thank you so much. Wasn’t sure if I was meant to. They just called again. Third one today. They eager.
Title: Re: Please help. Received a claim form from court
Post by: b789 on March 04, 2025, 12:56:20 pm
If I ever receive a call from a number I don’t know, I just block it and am never bothered by calls from that number ever again. Who cares who it is. If they really need to get in touch with you they’ll have to try harder next time.

If iI knew or suspected it was from DCBL or their ilk, just block it anyway.
Title: Re: Please help. Received a claim form from court
Post by: DWMB2 on March 04, 2025, 12:07:12 pm
Do not speak to DCB Legal by phone. Correspondence should be in writing.
Title: Re: Please help. Received a claim form from court
Post by: suziebear on March 04, 2025, 12:00:34 pm
Hi all. Just a follow up to my ongoing DCBL nightmare. I keep getting calls from a number that my phone comes up with suspected scam so have ignored it every time.  I’ve just googled the number and it’s 1 digit different to DCBL. Number calling me is 01606539165. According to google 01606539169 is DCBL. shall I answer if they call again? In case it is them?
Thanks
Title: Re: Please help. Received a claim form from court
Post by: suziebear on February 10, 2025, 03:40:27 pm
That’s great. Thank you so much.
Title: Re: Please help. Received a claim form from court
Post by: b789 on February 10, 2025, 01:12:32 pm
The next thing that will happen is that the case is transferred to your local county court. You will receive an order from the court once the allocation judge has reviewed the case. At that point the judge will either strike the claim out, order the claimant to send further detailed PoC and then give you another opportunity to amend your defence or will simply assign a hearing date. If neither of the first two things happen, then the claimant will have until approximately a month before the hearing date to pay the hearing fee. It is at this point that they will discontinue.

Depending on how busy and backlogged your local county court is, will depend on when this will eventually be over.
Title: Re: Please help. Received a claim form from court
Post by: suziebear on February 10, 2025, 11:03:58 am
Hi everyone. Had the mediation call stuck to what you advised and said I’m not willing to offer anything and willing to see them in court. What am I to expect next? At what point do you think they will pull out ?
Thanks again 
Title: Re: Please help. Received a claim form from court
Post by: DWMB2 on January 09, 2025, 10:43:41 am
Am I getting close to this nightmare being over yet?
Closer. DCB Legal draw out the process for as long as they can, then pull out before having to pay the hearing fee. They do this with the intention of grinding you down. Get through the brief mediation call using the advice we've given you, saying as little as possible and offering nothing. From there, just keep abreast of any correspondence sent to you, seeking advice here, and they will eventually discontinue.
Title: Re: Please help. Received a claim form from court
Post by: suziebear on January 09, 2025, 10:39:32 am
Right. Ok thank you again very much. Am I getting close to this nightmare being over yet? I hope so. Not sure what I’d do without you all.
Title: Re: Please help. Received a claim form from court
Post by: b789 on January 09, 2025, 03:04:29 am
The mediation call is not part of the judicial process. There is no judge or solicitors involved. You are not obliged to give them any information about your defence. The claimant has a copy of the defence and that is it.

You simply say that you only prepared to offer £0. Nothing else. Don’t enter into any discussion about anything else. The mediator is not a legally trained person and cannot offer an opinion on any outcome. If they do, tell them that they will be reported for making an uninformed opinion on legal matters that they are not qualified to make and you will be making a formal complaint about it.
Title: Re: Please help. Received a claim form from court
Post by: DWMB2 on January 08, 2025, 10:13:44 pm
Quote
Just not sure if they say what’s your defence what to actually say.
"A copy has been provided to the claimant. For the reasons I have outlined in that defence I do not believe I owe the claimant anything. I'm not prepared to make any offer to settle"

For example.
Title: Re: Please help. Received a claim form from court
Post by: DWMB2 on January 08, 2025, 10:11:12 pm
None of those things are mentioned in your defence, so no. Don't provide them any additional information other than what is in your defence.
Title: Re: Please help. Received a claim form from court
Post by: suziebear on January 08, 2025, 08:58:20 pm
Thank you very much. Is there anything they might ask me that I won’t know what to say. Eg what is my defence? Shall I mention my disabled mother who I took to Specsavers or do I just stick to the fact that the date issued on fine is same date as I parked therefore that date wasn’t true. I’m sure that’s what I read on here somewhere as the issue date was the same. Just not sure if they say what’s your defence what to actually say. Many thanks
Title: Re: Please help. Received a claim form from court
Post by: DWMB2 on January 08, 2025, 11:44:05 am
Mediation is now a mandatory part of all these claims, but is usually pointless in these cases.

You need to turn up, but there's no obligation for you to get into a protracted debate about the merits of your case, or to offer them anything at all. Simply state that you are confident in the substance of your defence, that you do not believe you owe the claimant any money, and accordingly you are not prepared to offer them anything.

Do that and the call should be over very quickly. Offer nothing, and don't feel compelled to answer any question you don't wish to.
Title: Re: Please help. Received a claim form from court
Post by: suziebear on January 08, 2025, 11:36:51 am
Hi. I’ve received an email with a date for my mediation call. It says I need to explain my claim or defence to them which I don’t know what to say for my defence really pls can someone give me some tips ? It’s mandatory it says so I have to do this but I have no idea what to say. I thought the next thing I would receive is the court options. Thanks so much
Title: Re: Please help. Received a claim form from court
Post by: b789 on December 20, 2024, 07:10:49 pm
You can download it any time and fill it in ready to send as advised. If you check your MCOL history, it will update when they have sent your DQ. As soon as you see that in the MCOL history, you can then send yours without having to wait for the physical DQ to arrive in the post.

The next stage in the process will be a notice of allocation to your local county court. Let us know when you receive that.
Title: Re: Please help. Received a claim form from court
Post by: suziebear on December 20, 2024, 05:43:27 pm
So grateful for your reply thank you. Good to know this is part of the process I thought they are just making an example of me. I’ll do exactly what you have advised. So I’ll wait for mine in the post then download the one from the link. Thanks again much appreciated
Title: Re: Please help. Received a claim form from court
Post by: b789 on December 20, 2024, 03:41:00 pm
All part of the process. You have received a copy of the claimants N180 DQ. You will receive your own through the post from the CNBC.

Having received your own N180, do not use the paper form. Ignore all the other forms that came with it. You can discard those. Download your N180 own here and fill it in on your computer. You sign it by simply typing your full name in the signature box.

https://assets.publishing.service.gov.uk/media/673341e779e9143625613543/N180_1124.pdf

Here are the answers to some of the less obvious questions:

• The name of the court is "Civil National Business Centre".

• To be completed by "Your full name" and you are the "Defendant".

• C1: "YES"

• D1: "NO". Reason: "I wish to question the Claimant about their evidence at a hearing in person and to expose omissions and any misleading or incorrect evidence or assertions.
Given the Claimant is a firm who complete cut & paste parking case paperwork for a living, having this case heard solely on papers would appear to put the Claimant at an unfair advantage, especially as they would no doubt prefer the Defendant not to have the opportunity to expose the issues in the Claimants template submissions or speak as the only true witness to events in question
."

• F1: Whichever is your nearest county court. Use this to find it: https://www.find-court-tribunal.service.gov.uk/search-option

• F3: "1".

• Sign the form by simply typing your full name for the signature.

When you have completed the form, attach it to a single email addressed to both dq.cnbc@justice.gov.uk and info@dcblegal.co.uk and CC in yourself. Make sure that the claim number is in the subject field of the email.
Title: Re: Please help. Received a claim form from court
Post by: suziebear on December 20, 2024, 02:06:17 pm
Hi everyone. So I waited the 28 days since I sent my defence which expired on 11th Dec. Now I’ve just received the attached letter along with a directions questionnaire that has been completed by them  The front letter says they intend to proceed after seeing my defence  :'( please can someone advise what I should do next. Many thanks

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Title: Re: Please help. Received a claim form from court
Post by: suziebear on November 11, 2024, 05:27:31 pm
Thank you very much indeed. I needed to hear that. Feel so much better now.  :-*
Title: Re: Please help. Received a claim form from court
Post by: b789 on November 11, 2024, 01:01:47 pm
It will result in a court claim being issued. However, there will be no court hearing. They discontinue all claims that are defended.

They rely on you being petrified about the litigation process and caving under the fear and ignorance of the process. They will discontinue once they have to pay the trial fee around a month before the hearing date.

Once they realise that you are not one of the low-hanging fruit on the gullible tree that gives up out of ignorance and pays, they move on to the many thousands of others who are not receiving advice here to pluck from the gullible tree.

In over 99% of these cases, the claim is either discontinued, struck out or, in the tiny number of more complex ones, end up being won in court. There is nothing unusual or complex about your case. It will end up as a discontinuation.
Title: Re: Please help. Received a claim form from court
Post by: dave-o on November 11, 2024, 11:57:40 am

Is there a chance that this won't come to court?, i have read lots of other messages on here and get the

The vast majority of DCB 'Legal' claims are discontinued before court, as was mine from earlier this year.  The chances of you actually going to court are minuscule.

Happy to send you a copy of the DCB discontinuance letter from my case if it's any comfort.
Title: Re: Please help. Received a claim form from court
Post by: suziebear on November 11, 2024, 11:38:21 am
Thanks for that, I just don't know how it all works.
Is there a chance that this won't come to court?, i have read lots of other messages on here and get the impression with this defence i'm about to send, there is a good chance it won't come to court? Is this right? Or will it come to court regardless and my defence will just help in me winning the case?
I'm just worried as i have no idea how to defend myself as i dont really understand what any of the defence means  :-\
Title: Re: Please help. Received a claim form from court
Post by: b789 on November 09, 2024, 02:11:43 pm
Why would you pay it before a hearing? Even if you were to lose, you would pay less than the claim amount as the court would not allow the fake added £70.

You are thinking along the lines of all the low-hanging fruit on the gullible tree that these vermin hope for. There is ZERO chance of you getting a CCJ or anything on your credit record.

Just because there may be a claim made against you, that has no effect on your credit rating. The only way it could affect your credit rating is if you lost and didn't pay the judgment amount within 28 days of the CCJ. If it's paid in full within 28 days, there is no record. It is completely expunged.

We would never advise you to do anything that could risk a CCJ on your credit record.
Title: Re: Please help. Received a claim form from court
Post by: suziebear on November 08, 2024, 08:23:38 pm
I wasn’t going to go as far as court my intention was to pay before court hearing. I’m hoping this defence will make it all stop and go away. Or will this go to court anyway? Regardless of my defence? Is that how it works and they only look at my defence on the day of court? As if I’m totally honest I don’t understand any of my defence so I wouldn’t be able to stand up in court and explain it.
Title: Re: Please help. Received a claim form from court
Post by: DWMB2 on November 08, 2024, 06:46:13 pm
Yes - if the worst happened and you lost in court, providing you paid the judgement promptly it does not appear on the public record
Title: Re: Please help. Received a claim form from court
Post by: suziebear on November 08, 2024, 05:56:21 pm
I am ever so grateful for your help. I’m trying to buy my first home so a ccj would be terrible right now. I do get the opportunity to pay this still don’t I if this doesn’t work ? Assuming the judge either quashes this or a hearing date will come next?
Thanks again
Totally clueless I am.
Title: Re: Please help. Received a claim form from court
Post by: b789 on November 08, 2024, 04:57:30 pm
You should copy and paste the defence into your preferred word processor and make sure you keep to the format shown. When done, save/export it in PDF format.

There is no rush to submit the defence. With an issue date of 5th November and having submitted your AoS, you have until 4pm on Monday 9th December to submit the defence.
Title: Re: Please help. Received a claim form from court
Post by: DWMB2 on November 08, 2024, 04:55:04 pm
You can just copy and paste the defence from the text provided above.
Title: Re: Please help. Received a claim form from court
Post by: suziebear on November 08, 2024, 04:51:20 pm
Please can I have the link for the first defence as there is only one link for the draft order. Or shall I just type it out again? I’m so sorry I’m being a nuisance.
Title: Re: Please help. Received a claim form from court
Post by: suziebear on November 08, 2024, 04:26:16 pm
Oh wow thank you so much. Shall I do this today on same day as acknowledging them or shall I wait? Going to have a go now of downloading the files from drop box.
Title: Re: Please help. Received a claim form from court
Post by: b789 on November 08, 2024, 11:54:08 am
I hope you followed all the advice on submitting your AoS as per this document:

https://www.dropbox.com/s/xvqu3bask5m0zir/money-claim-online-How-to-Acknowledge.pdf?dl=0

Before you try to dig a hole and tell your story in your defence, consider the following points:

Check the date that the Particulars of Claim (PoC) say the PCN was issued. Note that a PCN cannot be issued on the same day of the alleged breach of contract. ECP would have to make a request to the DVLA to get the Keepers details which cannot happen on the same day.

So... is the date they say the PCN was issued the date of the alleged breach or is it the date they actually issued the Notice to Keeper (NtK)?

That is the first breach of the Civil Procedure Rules (CPR 16.4) in their PoC.

They refer to a "contract" that has been breached. Is the contract they refer to, detailed or attached as required under CPR PD 16(7.5)?

Second breach of the CPRs.

Do the PoC state the exact wording of the clause (or clauses) of the terms and conditions of the contract which is relied on?

Do the PoC state with sufficient particularity exactly where the breach occurred, the exact time when the breach occurred and how long it is alleged that the vehicle was parked before the parking charge was allegedly incurred?

Do the PoC state exactly how the claim for statutory interest is calculated?

Do the PoC state what proportion of the claim is the parking charge and what proportion is damages?

The PoC states that the Claimant is suing the defendant as the driver or the keeper. The claimant obviously knows whether the defendant is being sued as the driver or the keeper and should not be permitted to plead alternative causes of action.

So, think about this... if you know nothing at all about the PCN before the claim arrived, would you be able to plead a defence based on the information provided in the PoC? I doubt it and therefore, the PoC are woefully inadequate and breach CPR 16.4.

The following is the suggested defence you should submit together with a draft order. You only need edit your name, the claim number and then sign the defence by typing your full name for the signature and dating it. There is nothing to edit in the draft order.

Both documents should be saved in PDF format and attached to an email addressed to claimresponses.cnbc@justice.gov.uk and CC in yourself. The claim number must be included in the email subject field and you put the following in the body of the email: "Please find attached the defence and accompanying draft order in the matter of Euro Car Parks Ltd v [your full name] Claim No.: [claim number]".

Quote
IN THE COUNTY COURT
Claim No: [Claim Number]

BETWEEN:

Euro Car Parks Ltd

Claimant

- and -

[Defendant's Full Name]


Defendant



DEFENCE


1. The Defendant denies any liability for this claim.

2. There is a lack of precise detail in the Particulars of Claim (PoC) in respect of the factual and legal allegations made against the Defendant such that the PoC do not comply with CPR 16.4.

3. The Defendant is unable to plead properly to the PoC because:

(a) The contract referred to is not detailed or attached to the PoC in accordance with CPR PD 16(7.5);

(b) The PoC do not state the exact wording of the clause (or clauses) of the terms and conditions of the contract (or contracts) which is/are relied on;

(c) The PoC do not clearly set out the reason (or reasons) why the claimant asserts the defendant has breached the contract (or contracts);

(d) The PoC do not state with sufficient particularity exactly where the breach occurred, the exact time when the breach occurred and how long it is alleged that the vehicle was parked before the parking charge was allegedly incurred;

(e) The PoC do not state exactly how the claim for statutory interest is calculated;

(f) The PoC do not state what proportion of the claim is the parking charge and what proportion is damages;

(g) The PoC states that the Claimant is suing the defendant as the driver or the keeper. The claimant obviously knows whether the defendant is being sued as the driver or the keeper and should not be permitted to plead alternative causes of action.

4. The Defendant has attached to this defence a copy of an order made at another court which the allocating judge ought to make at this stage so that the Defendant can then know and understand the case which he/she/it faces and can then respond properly to the claim.

Statement of truth

I believe that the facts stated in this Defence are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.

Signed:


Date:

Draft Order for the defence (https://www.dropbox.com/scl/fi/z8zcqfdncdoajgj4ag6a4/short-defence-order.pdf?rlkey=at98xmfwj0ehi3w9d0ia15ogp&st=i2yevzab&dl=0)
Title: Re: Please help. Received a claim form from court
Post by: suziebear on November 08, 2024, 11:23:44 am
Thanks so much. I’ve done that now. What’s next? I really appreciate this help I’m getting off you. Shall I start getting my evidence of disabled badge and spec savers visit?
Title: Re: Please help. Received a claim form from court
Post by: DWMB2 on November 08, 2024, 11:15:56 am
Defend all.

You are not contesting jurisdiction - that's for cases where, for example, you don't live in England or Wales.
Title: Re: Please help. Received a claim form from court
Post by: suziebear on November 08, 2024, 11:09:32 am
Thanks. I’m just acknowledging now do I tick the box that says defend all of this claim or I intend to contest jurisdiction? I have to choose one?
Many thanks
Title: Re: Please help. Received a claim form from court
Post by: roythebus on November 08, 2024, 02:22:32 am
Just follow the excellent advice. Presumably you are the registered keeper? there is no requirement to name the driver. More advice will be along when the sun rises!
Title: Re: Please help. Received a claim form from court
Post by: suziebear on November 07, 2024, 09:05:36 pm
Thank you for your speedy reply. Ok so I’ll log in online and acknowledge receipt but at what point do I file my defence. I wanted to show them proof I was at opticians. Which I do have proof. Proof of mums cancer hospital letter and proof she owns a disabled badge. Or do you think my evidence is a waste of time.
Thanks
Title: Re: Please help. Received a claim form from court
Post by: DWMB2 on November 07, 2024, 08:48:51 pm
Sorry to hear about your mother.

I have always ignored like you advise private parking charges and never had any issues.
Before we get into the specifics of this case... I'm not sure who 'you' refers to here, but neither this forum, nor PePiPoo, its predecessor, have advised ignoring private parking charges in England and Wales for well over 10 years now.

The good news is that, while we cannot offer any guarantees, a solid pattern of behaviour has emerged with DCB Legal where, provided a defence is mounted, they inevitably discontinue before the matter reaches a court hearing. For some evidence of this pattern, look here: DCB LEGAL RECORD OF PRIVATE PARKING COURT CLAIM DISCONTINUATIONS (https://forums.moneysavingexpert.com/discussion/6377263/dcb-legal-record-of-private-parking-court-claim-discontinuations)

The first thing you need to do, is acknowledge service of the claim, using the MCOL online system. When you do this, leave the defence box entirely blank. This will be submitted by email later.
Title: Please help. Received a claim form from court
Post by: suziebear on November 07, 2024, 08:27:49 pm
Hi everyone. I need some advice please. I have always ignored like you advise private parking charges and never had any issues. Today I received a claim form from court for my parking 3 years ago. I basically parked for longer than allowed at a shopping carpark. The company is Euro Car Parks Ltd and documents to be sent to DCB Legal Ltd. The claim form is asking for 305.08 now in all fairness because it was back in June 2021 I can’t remember the original cost. It’s quite a sad story really I was taking my elderly mum to opticians to have her eyes tested for new glasses as she was due to have bowel cancer surgery in June 2021 and had no proper glasses. Whilst there I also had my eyes tested and as mums mobility is terrible we outstayed the car parking time. She does have disability badges if you think that will help for this claim. I’m absolutely gobsmacked they have taken me to court. Please can someone advise me I’d be ever so grateful.
Thanks Sue

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