Free Traffic Legal Advice
Live cases legal advice => Civil penalty charge notices (Councils, TFL and so on) => Topic started by: Guvner on October 22, 2024, 06:50:56 pm
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Update: They have now cancelled the PCN. Thank you all for the advice.
Well done !
As I said, no ask-no get.
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Update: They have now cancelled the PCN. Thank you all for the advice.
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es I would suggest it might help to tell them you're In Portsmouth and do not visit London regularly. and as you mentioned earlier, you were aware of the ulez zone and it's charge but not the conditions of 24hr period.
I have now included that in my appeal and sent it off. Will update this thread once I hear back from them. Fingers crossed. Thanks the advice everyone.
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es I would suggest it might help to tell them you're In Portsmouth and do not visit London regularly. and as you mentioned earlier, you were aware of the ulez zone and it's charge but not the conditions of 24hr period.
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are you far from London? and do you visit often?
you may not be aware of all the rules if you live some way away and don't visit the area this may be another point to add if true.
Is Portsmouth far away enough? And the fact that my dad rarely drives up there?
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are you far from London? and do you visit often?
you may not be aware of all the rules if you live some way away and don't visit the area this may be another point to add if true.
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That's the best you can do really - they have to consider discretion but they don't like making exceptions so don't be surprised if they reject.
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How does this look for my appeal? I took inspiration from this (https://www.ftla.uk/civil-penalty-charge-notices-(councils-tfl-and-so-on)/tfl-ulez-pcn-a4-great-west-road-wandsworth-road/15/). I will also attach the screenshot of my payment alongside the following:
To: Transport for London Appeals Department
Subject: Representation Against ULEZ PCN XJ41658941
Dear TFL Appeals Department,
I am writing in response to the PCN issued to me following my visit to London on 11/10/2024. Upon entering the ULEZ, I made the required payment in good faith and have attached a screenshot of the payment confirmation (reference number: W033281901) as proof of my intent to comply with ULEZ requirements.
At the time, I mistakenly believed the charge covered a full 24-hour period from entry rather than expiring at midnight. I was exiting the zone later that evening to go back home, unaware that the charge duration was fixed to the calendar day. Unfortunately, this led to the unintended issuance of the PCN, as the exit timestamp is 20 minutes after midnight.
I sincerely apologise for this oversight, which was an honest misunderstanding rather than an attempt to avoid the charge. I acted under the assumption that my payment would fully cover my time in the zone and only became aware of the reset policy upon receiving this PCN. I fully understand that it is my responsibility to be informed of such regulations, and this experience has been an important lesson for future visits.
Given the circumstances, I respectfully request that you exercise discretion and consider cancelling the PCN. I am grateful for any understanding you may extend.
Thank you very much for your time and consideration.
Kind regards,
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That's a tough one as you were presumably driving out of the zone.
Why did you think it was a 24 hour charge and not a calendar day?
TFL can use discretion and it's worth an ask.
Very well worth an ask. No ask, No get.
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That's a tough one as you were presumably driving out of the zone.
Why did you think it was a 24 hour charge and not a calendar day?
TFL can use discretion and it's worth an ask.
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Hi all, looking for advice about this PCN my dad just got in the post today after driving to London last week.
We drove up there on the 11th, to which I paid the charge when we parked (got a payment reference screenshot if that is of any use, I asked for an email copy but to no avail. Reference is W033281901). We were under the assumption that this charge covers a 24 hour period once the car goes past the ULEZ border, instead of the fixed midnight time we have now found out the hard way.
Is there any chance with this? Perhaps telling them that we paid for the day before and thought it would cover us on our way back (20 minutes after midnight)? Thanks in advance.
PCN and screenshot here (https://drive.google.com/drive/folders/19Hx3QROo4b4IfB6uP1vUcWlmbN-0BGUg?usp=sharing)