Free Traffic Legal Advice
Live cases legal advice => Civil penalty charge notices (Councils, TFL and so on) => Topic started by: dion_dublin_fan on October 03, 2024, 02:26:42 pm
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Great, thanks - found it.
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You can look it up on London Tribunals website quoting Case reference 2240394922
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They have 6 months from the contravention date to serve an NTO to the registered keeper at the address on the V5C logbook.
Perfect, thanks very much. That would be February 18, so there's still a couple of months for them to send it out if they fancy it, then.
Case reference 2240394922
Decision Date 21 Nov 2024
Ms Ebanks credibly submitted that her car overheated, requiring her to stop. She provided a garage receipt. The Council did not accept that the receipt corroborated a breakdown and commented that it was handwritten and did not contain a VAT number. The absence of a typed receipt with a VAT number does not render the document worthless.
I find that the car could not be moved due to circumstances beyond the control of the driver.
Thanks also for this - shameful that this exact attempt at a sham fine has been attempted verbatim already. If the NtO does come through and I have to take it up again, I would be very surprised if I didn't get a response like this almost word-for-word. I can't believe councils even bother trying to go to tribunal on such pathetic grounds in the first place.
Are you able to let me know which council this was from, please? Or any other details on the case - just so I can have it on hand to refer to, if useful down the line.
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They have 6 months from the contravention date to serve an NTO to the registered keeper at the address on the V5C logbook.
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I appreciate you're frustrated with the lack of documents on the original question, but several users were able to provide helpful input without documentation.
In any case the question is no longer a specific one, the question now relates to moving from PCN appeal to NtOs in general.
That is, has anyone got any experience - any at all, from any council, anywhere in the country, at any time in their lives, regardless of circumstances - of councils simply not sending a NtO after initially rejecting an appeal?
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exactly
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Each case turns on its own facts and in this case we know s*d all.
OP, as you're not the RK it's not your direct concern.
You've already lost one of the forum's most experienced posters because you won't post what's been outstanding for 2 months and I suggest you do so otherwise you, or more specifically the 'family member', will likely lose more.
Time to stop asking questions and answer those already asked.
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Case reference 2240394922
Decision Date 21 Nov 2024
Ms Ebanks credibly submitted that her car overheated, requiring her to stop. She provided a garage receipt. The Council did not accept that the receipt corroborated a breakdown and commented that it was handwritten and did not contain a VAT number. The absence of a typed receipt with a VAT number does not render the document worthless.
I find that the car could not be moved due to circumstances beyond the control of the driver.
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Just by way of update, still no NtO.
Any thoughts on how long is reasonable to keep waiting until I can consider that one won't be coming at all?
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I would like to see a copy of the PCN itself and the informal rejection (with only the name and address covered up).
Without seeing them I'm out.
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Still no NTO in the post. It's been about 28 days since the end of the window to pay the PCN.
How long do they typically take to come?
Is there any chance the council simply realises they're wasting their time and drops it before even sending the NTO?
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P.S. @MrChips - I love that account. "Where's the cue ball going?!" Pops into my head in some inopportune moments since seeing that one.
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Registered keeper is 'Family member, and yes[DVLA details are current]'.
In all cases like this, the RK receives the NTO and is liable for any penalty. They could authorise you in writing to act for them but they always retain liability and therefore you should keep them onside as regards next steps.
It's not the best situation when we cannot see the evidence available/presented to the council (PCN, photos, complete correspondence(including attachments)) because how can we be expected to put any response in its correct context?
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If it was a YBJ, almost certainly me!
Ps if you are a Dion Dublin fan, you'll love the @bryansgunn twitter account.
https://x.com/bryansgunn/status/1842464528879026336?t=qi284a2CCqcOeRTvervLyQ&s=19
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Agreed. The local authority manages thousands of PCNs and is probably familiar with people trying to pull a fast one. No doubt these are a tiny minority but its strategy seems to be to try and poke holes in your defence in the hope you will give up if you are not genuine.
So, stick to your guns. I suspect if you provide more details on the recovery firm they will back down once they have enough info to establish they are legit. Be that address, contact details, whatever...
This is the thing: if you Google the recovery guy's mobile number, email address, it comes up with his Google Maps listing. I could reasonably ask him to give another invoice with his address that I could include when I respond to the NtO. That could mean it's over before it's begun, since they laid down this bizarre side-quest around VAT and address...
Thanks. And thanks again: if you're the same MrChips from That Other Forum, then this is the second time you've helped me out (previously YBJ / no luck).
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A car breaking down is not as such a winning defence. The main issue is whether this was beyond your control. If the fault was pre-existing and within your knowledge then even accepting all you've said you could still lose.
Thanks, good to know. Fault was not pre-existing and I had no prior knowledge. I think it is reasonably demonstrable it was beyond my control.
Also, what alternatives were available to you rather than pushing the car into a res bay?
Leaving it on double yellows in a street that is busy all day - and not wide enough for a large car to have been able to pass mine if stationary.
And when was the PCN issued and when was the vehicle removed i.e. did you make every effort to move the car out of contravention or was this the next day for example?
Parking restriction came into force 08:00, PCN issued 09:35, car removed 10:30. I made every effort to move the car out of the most flagrant contravention that would have caused a public nuisance (i.e., in the middle of the road on double yellows).
Who is the RK and are their DVLA details current?
Family member, and yes.
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In a court, the council's position has no legs - I can proved beyond doubt that the car had broken down and needed recovering, and the council/whoever can offer no counter to that. But, we're not in a court of law. So that's why I'm seeking opinions (not necessarily accountable advice)
A car breaking down is not as such a winning defence. The main issue is whether this was beyond your control. If the fault was pre-existing and within your knowledge then even accepting all you've said you could still lose.
Also, what alternatives were available to you rather than pushing the car into a res bay?
And when was the PCN issued and when was the vehicle removed i.e. did you make every effort to move the car out of contravention or was this the next day for example?
I suggest you broaden your approach and post what's been requested.
Who is the RK and are their DVLA details current?
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The Tribunal is decided by an adjudicator who are qualified in law.
It is a Tribunal of law but is more informal than Court. You would have the right to get it reviewed if the adjudicator made an error in law, which will be heard by a different adjudicator who may be more senior.
And you have the right to appeal to High Court.
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Agreed. The local authority manages thousands of PCNs and is probably familiar with people trying to pull a fast one. No doubt these are a tiny minority but its strategy seems to be to try and poke holes in your defence in the hope you will give up if you are not genuine.
So, stick to your guns. I suspect if you provide more details on the recovery firm they will back down once they have enough info to establish they are legit. Be that address, contact details, whatever...
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My reading of the council response is that VAT registration is not, in itself, relevant to them but is being used as a proxy for evidence that the company named on the invoice actually exists a genuine company in the towing/recovery business. So the combination of no VAT registration and no street address for the company has raised their suspicions that it may not be a genuine recovery company. If they had the VAT number they would be able to check if it is genuine - https://www.gov.uk/check-uk-vat-number - and a street address they could check in other sources they have access to. An email address means nothing and it can't be validated that it is the email address of the towing company. Anyone can set up an email address.
Why you would go the bother of hiring a fake recovery company just to avoid their PCN is a mystery known only to the council.
So if you are going to take it further is there other information of the company's existence you could use? Is it registered at Companies House? Does it have a website? Evidence of advertising?
I assume as there is no VAT number no VAT has been included on the invoice?
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Not sure why you're so focused on the VAT number. Their response points out that the invoice doesn't contain either a VAT number or a company address. Perhaps if it included the latter, they might accept it?
"Please be advised, as the documentation does not contain a company VAT number or a company address, I am unable to ascertain the validity of the invoice, therefore we would be looking at upholding this PCN."
That's my bad: I think either are odd grounds to suggest the recovery did not take place, given photo evidence. There is an email address there if they were serious about "ascertaining the validity of the invoice".
As an edit: I do get that an invoice should really contain an address. But what I don't get is how that is grounds to suggest I've staged a bunch of photos of my car being put on a recovery truck at the exact location the PCN was issued...
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Not sure why you're so focused on the VAT number. Their response points out that the invoice doesn't contain either a VAT number or a company address. Perhaps if it included the latter, they might accept it?
"Please be advised, as the documentation does not contain a company VAT number or a company address, I am unable to ascertain the validity of the invoice, therefore we would be looking at upholding this PCN."
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Is there anything you don't know about this situation that is holding you back from expressing an opinion? Happy to share specifics if they are relevant.
Yes. The photos you've described and the recovery receipt/invoice.
It would also help you to show us the full rejection.
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I really don't see how the VAT status of a business is of any relevance as far as a Tribunal is concerned.
A garage with a recovery capability could simply be a sole trader with no company or VAT registration, but still a legally bona fide business.
Thanks.
You're the third person now to express this opinion, so I think on the balance of it, I'll go ahead with this and wait for the NtO, then take it forward from there.
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There's no issue in the phrasing or any of the documents or in the issuance of the PCN, so don't see what's to gain from posting them. The location of the offence is of no relevance.
The question arises because the council say they will allow an appeal if the car had broken down. The car had broken down, and they have seen photos of it being towed. They have also seen an invoice for it being towed. Yet, they deny the appeal on the basis of a lack of VAT registration on the part of the towing agent.
The question is, will my evidence be seen more favourably at tribunal than at informal appeal?
But you haven't shown us anything at all? Or even mentioned what council is involved.
We can't comment on what an adjudicator would think of something we haven't seen.
OK, this is useful in itself - you're suggesting that an adjudicator in Doncaster would interpret this differently to an adjudicator in Swindon or London?
In a court, the council's position has no legs - I can proved beyond doubt that the car had broken down and needed recovering, and the council/whoever can offer no counter to that. But, we're not in a court of law. So that's why I'm seeking opinions (not necessarily accountable advice) on the way a tribunal or pre-tribunal assessment might look at it.
Is there anything you don't know about this situation that is holding you back from expressing an opinion? Happy to share specifics if they are relevant.
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There's no issue in the phrasing or any of the documents or in the issuance of the PCN, so don't see what's to gain from posting them. The location of the offence is of no relevance.
The question arises because the council say they will allow an appeal if the car had broken down. The car had broken down, and they have seen photos of it being towed. They have also seen an invoice for it being towed. Yet, they deny the appeal on the basis of a lack of VAT registration on the part of the towing agent.
The question is, will my evidence be seen more favourably at tribunal than at informal appeal?
But you haven't shown us anything at all? Or even mentioned what council is involved.
We can't comment on what an adjudicator would think of something we haven't seen.
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I really don't see how the VAT status of a business is of any relevance as far as a Tribunal is concerned.
A garage with a recovery capability could simply be a sole trader with no company or VAT registration, but still a legally bona fide business.
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OK. The only problem is that to get an unbiased judgement, you'd have to take them to London Tribunals with the full PCN penalty in play; are you up for this ? The letters you have received so far are the usual Fob-Off letters we see so often. These are sent out in response to informal representations. If you decide to fight them, you must wait for the Notice to Owner, and submit the same reps, but updated with our help. Reps against an NtO are usually considered more carefully than informal reps so they may decide to cancel at that stage.
My reason for posting here was to get a sense of whether going to tribunal was likely to work out in my favour. If it seems it probably would, then I'm more than happy to. But if people have experience of the tribunal taking a similarly petty approach to this as the fob-off responses to the informal appeals, then I'll not bother.
But, in my mind, the evidence of the car being broken down and needing recovery is fairly clear.
The question seems to be around the recovery agent's tax business, which I don't intend to dispute, and am also not convinced is much proof either way. For example, if I had a friend with a recovery truck, I could easily have got them to recover the car for me as a favour. There would be no invoice whatsoever in that case, but there would still be date-stamped photo evidence of the recovery having been necessary.
If a tribunal is also going to be hung up on VAT registration, then it's probably a case of a complaint to a local councillor instead of pursuing the tribunal.
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the council state the recovery invoice you supplied has no business address on it. is that correct?
Yes, that's correct.
To be clear - the question here is about proving the car was broken down, and whether the stages beyond NtO are likely to be as anal on VAT registration and invoice address as the responses to informal appeals have been, as opposed to engaging in a good faith assessment with the evidence of the car's ability to be driven or not.
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Thanks, I read all of that.
There's no issue in the phrasing or any of the documents or in the issuance of the PCN, so don't see what's to gain from posting them.
so you read the rules decided to ignore them and then had to post the entire contents of the letter. ::)
the council state the recovery invoice you supplied has no business address on it. is that correct?
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OK. The only problem is that to get an unbiased judgement, you'd have to take them to London Tribunals with the full PCN penalty in play; are you up for this ? The letters you have received so far are the usual Fob-Off letters we see so often. These are sent out in response to informal representations. If you decide to fight them, you must wait for the Notice to Owner, and submit the same reps, but updated with our help. Reps against an NtO are usually considered more carefully than informal reps so they may decide to cancel at that stage.
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The council are being their usual stupid self. The contravention is stopping where prohibited, with an exemption for vehicles unable to proceed such as broken down. There is no requirement at all that the PCN recipient has to prove anything other than that the vehicle had to be recovered. The photos and invoice prove that. The adjudicator decides using the civil law test of "on the balance of probabilities". Have you got any invoice for repairs or receipts for parts if you DIYed the car repairs ?
Thanks, I had thought this - that they're thinking they might as well push me along as far as they can, in the hope they get a free £80 out of me.
Balance of probabilities sounds like it would reasonably favour me. Thanks for sharing your opinion.
I don't have any invoice for repairs/parts unfortunately - without going into too much detail, it's a 25 year old car and the workaround required a bit of scrap metal secured against the bulkhead to get it going again!
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I'm not going to comment without seeing the rejection letter and invoice except to say there is a formal notice to owner stage next before tribunal where they often reconsider.
The text of the three letters received from the council, in order from oldest to most recent, are as follows:
1. This first response followed the initial appeal, in which I described the situation, included specific times relating to the sequence of events in the breakdown, and included several photos showing the car being loaded and secured onto a recovery vehicle, visibly at the location of the PCN's issue.
"Thank you for contacting us about the above Penalty Charge Notice (PCN).
The PCN was issued because the vehicle was parked in a residents’ parking place or zone without a valid virtual permit or clearly displaying a valid physical permit or voucher or pay and display ticket issued for that place where required, or without payment of the parking charge.
Having reviewed your correspondence and the evidence available to myself, whilst I appreciate that the vehicle may have broken down, please be advised, we would require documentation in support of your appeal, before we make an informed decision. This should take the form of a breakdown report, or towing invoice, containing the date, time and location of the breakdown or recovery. It may also be an invoice from a garage who completed the works that were required or an invoice for the part, parts or labour that was required.
Please note, providing this evidence will assist in a decision being made but it should be noted that this does not guarantee the PCN will be cancelled. Failure to provide the evidence, could result in the PCN being upheld."
2. This second response followed me uploading the invoice from the recovery agent as requested - the response is correct in pointing out that there is not a VAT registration or address, although there is an email address for the recovery agent.
"Thank you for contacting us about the above Penalty Charge Notice (PCN).
The PCN was issued because the vehicle was parked in a residents’ parking place or zone without a valid virtual permit or clearly displaying a valid physical permit or voucher or pay and display ticket issued for that place where required, or without payment of the parking charge.
Having reviewed your correspondence and the evidence available, whilst I appreciate the invoice you have provided, please note that we are unable to accept this. Please be advised, as the documentation does not contain a company VAT number or a company address, I am unable to ascertain the validity of the invoice, therefore we would be looking at upholding this PCN.
Leaving a vehicle unattended for a period of time without a valid permit to park effectively renders the vehicle parked in contravention and a Civil Enforcement Officer (CEO) may issue a PCN.
It remains the driver's responsibility to ensure that the vehicle is parked legally at all times.
With that being said, we would have to inform you, the circumstances described do not warrant the cancellation of the PCN, and your appeal has been rejected at this stage.
Please see the below images as taken by the CEO whilst issuing the PCN:
[ the same photos as originally included with the PCN are repeated in the body of the letter, showing the car in the bay from front and back, and the bay's 'Resident permit holders only' sign ]"
3. This third letter came after I responded and questioned why the VAT registration of the recovery agent was of relevance to demonstrating whether or not I had broken down:
"Thank you for contacting us about the above Penalty Charge Notice (PCN).
The PCN was issued because the vehicle was parked in a residents’ parking place or zone without a valid virtual permit or clearly displaying a valid physical permit or voucher or pay and display ticket issued for that place where required, or without payment of the parking charge.
Having reviewed your most recent correspondence and the evidence available to myself, whilst I appreciate you may be disappointed with our decision, please be advised, should you wish to contest the matter further, I would have to advise to please await the Notice to Owner to arrive via post. Please do not respond to this correspondence as it will only delay the appeals process.
The Notice to Owner will establish liability for the PCN and the grounds under which representations may be made. If representations are made at this stage and they are rejected, there will be the right of appeal to an independent Environment and Traffic Adjudicator. We have now let the case off hold to allow it to progress to the next stage.
Further correspondence may not be responded to."
The invoice is as the council describes - it does not have an address or a VAT registration number. It has the company name, an email address, an invoice number, and in the description of the service provided, it states my vehicle reg number, the location it was recovered from (road and postcode), and the location it was recovered to (road and postcode), the date, the price, and that it was paid.
The photos I attached to the initial appeal showed (i) the car loaded onto the recovery truck, taken from in front of the recovery truck facing backwards, with the bays in which the PCN offence occurred clearly visible in the background; (ii) the car loaded onto the truck, with the photo taken from the opposite angle, with my car's reg plate clearly visible; (iii) the car parked up outside the garage having been recovered to there; (iv) the car up on a ramp at the garage.
For what it's worth, I'm not sure (iii) or (iv) are particularly convincing evidence on their own - since I don't have an invoice from the garage (since no work was actually carried out), these could, I guess, have been taken at any time in the past. So I don't think they come into play going forward, realistically - it wouldn't be worth labouring that. In any case, we're not trying to prove that my car got fixed here, we're trying to prove that it was broken down in the first place, hence why I couldn't move it from the bay and got a PCN.
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I'm not going to comment without seeing the rejection letter and invoice except to say there is a formal notice to owner stage next before tribunal where they often reconsider.
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The council are being their usual stupid self. The contravention is stopping where prohibited, with an exemption for vehicles unable to proceed such as broken down. There is no requirement at all that the PCN recipient has to prove anything other than that the vehicle had to be recovered. The photos and invoice prove that. The adjudicator decides using the civil law test of "on the balance of probabilities". Have you got any invoice for repairs or receipts for parts if you DIYed the car repairs ?
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Thanks, I read all of that.
There's no issue in the phrasing or any of the documents or in the issuance of the PCN, so don't see what's to gain from posting them. The location of the offence is of no relevance.
The PCN was issued in good faith - the car was left in a permit-only bay and had no permit. I'm not disputing that.
The question arises because the council say they will allow an appeal if the car had broken down. The car had broken down, and they have seen photos of it being towed. They have also seen an invoice for it being towed. Yet, they deny the appeal on the basis of a lack of VAT registration on the part of the towing agent.
The question is, will my evidence be seen more favourably at tribunal than at informal appeal?
I'm not looking to pick holes in the correspondence or any other part of the appeal process. Opinions on the question of how the tribunal will view the photo + non-VAT invoice are what I am hoping to seek.
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Read this and post the documents:
https://www.ftla.uk/civil-penalty-charge-notices-(councils-tfl-and-so-on)/read-this-first-before-posting-your-case!-this-section-is-for-council-tfl-dartme/
Council being picky as they probably don't believe you.
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I also find that hard to believe, but it is what it is, and there's nothing I can do about that.
The question is whether the photos of the car going onto the recovery truck are proof enough that the car broke down and needed to be recovered.
Is it absolutely necessary that this be proved also with a VAT-registered invoice? Or will the council likely back down before the tribunal, based on the photo evidence?
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I too can't see how VAT is relevant.
However, I also find it difficult to believe that anyone could operate a recovery business without needing to be registered.
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Hi there,
I received a PCN from a London borough whilst parked in a residents-only permit bay. I had pushed the car there after having broken down whilst stationary in traffic on the same road.
When I was recovered, I took many photos of the process (car being loaded on, car once loaded on - all at the location of the PCN).
I submitted these along with with the informal appeal against the PCN, and the appeal was rejected. The rejection said that I needed to provide an invoice from the recovery agent.
So, I responded to the request and attached the invoice from the recovery guy. This was then rejected because it did not include a VAT registration number. I think the recovery agent probably isn't VAT registered.
Nonetheless, the photos quite clearly show that the car was broken down to the extent that it needed a recovery vehicle to move it. I don't understand why the VAT registration of the person driving the recovery vehicle is of any relevance to proving that. Surely, if my brother owned a recovery vehicle, I'd be entitled to ask him to help me, and that wouldn't generate an invoice of any kind?
The question is, is it worth me taking this forward once I receive the NtO?
Will this really get held up in the council's favour simply because the recovery guy wasn't VAT registered, even though the photo evidence makes it pretty clear that the car was recovered?
After all, this is a PCN appeal not an HMRC investigation...
(FWIW no work was carried out on the car in the end because it was possible to get it started by refitting a part that had been knocked out of place, so there's no invoice from a garage.)