Free Traffic Legal Advice
Live cases legal advice => Civil penalty charge notices (Councils, TFL and so on) => Topic started by: DontStandForNonsense on August 06, 2023, 08:46:26 am
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With so much time having passed can they still enforce the PCN? SHould I contact them or TEC again?
@DontStandForNonsense I would call TEC once every ten days until the debt is registered.
The way way to speed things along would be to pursue a formal complaint, if you want to go down that route let me know and I will draft some wording for you.
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Try phoning. I would also now raise an official complaint with the council, on the basis of "abuse of process".
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Any help greatly appreciated.
I have still not heard back from them nor have I received any further correspondence. Alleged incident occurred 8 months ago and my last email to them was around 4 months ago. I just checked the evidence page to see the current cost and it is still showing £195. I also noticed though that it seems the evidence isn't clickable (perhaps because it was so far back or because the website is damaged?)
With so much time having passed can they still enforce the PCN? SHould I contact them or TEC again?
Surely they can't just sit on stuff like this for months on end. Most people are likely to just forget about it allowing them to escalate and escalate (where letters are not sent or received)
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Contact them.
Just wrote to them again asking for an update (it has been maybe more than 3 months since I last wrote to them). Below is their automated response. Ticket on their website is sitting at £195 with status: CC sent.
"Thank you for your email.
**Please do not reply to this message as it is an automated response**
Response times
Informal challenges = 30 working days
Formal* representations = 30 working days
*We will consider any written challenge submitted against the issue of a Penalty Charge Notice (PCN) up until the issue of a Charge Ccertificate. However, correspondence is only considered to be ‘formal’ once a Notice to Owner, Enforcement Notice or postal Penalty Charge Notice has been served to the registered keeper of the vehicle.
We aim to respond to all representations within the time periods stated above. Please avoid contacting us for an update about your case during this time, as this may cause further delay. Please also allow extra time for your correspondence to reach us if you have sent it in by post.
If your correspondence is received within the discounted period stated on the PCN, we will place the case on hold and honour the discounted amount regardless of how long it takes for a response to be issued.
Correspondence received after the issue of a Charge Certificate or Order for Recovery will be placed on to the case but there is currently no specific time period within which a response will be sent to you. Equally, if correspondence is received after a case has been paid in full, it will be placed on to the record but there is no statutory response period.
If you wish to contest the issue of a penalty at either the informal or formal stages then please do not make payment. Doing so will close the case and there is no form of appeal once the case is paid and closed.
Your details
Please ensure that you provide your PCN reference number, vehicle registration number, name and current address details when corresponding with us. Without these details we may not be able to locate your records and the case may progress.
Formal representations
Responses to formal representations are sent to the DVLA named registered keeper only. Once your representation has been received the case will be placed on hold and investigated. If the PCN is not cancelled then a Notice of Rejection will be served to the registered keeper of the vehicle with an option to make a payment or appeal to the London Tribunal.
You can check the status of your PCN by accessing our website:
https://www.ealing.gov.uk/info/201180/tickets_and_fines/2029/view_a_penalty_charge_notice
Please do not reply to this message - it is an automated response.
Many thanks
Parking Services
London borough of Ealing"
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Contact them.
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Honestly getting quite nervous now about not hearing from them.
What else can I do?
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Have you not received the Order for Recovery?
Nope :/
But have you contacted TEC to see if the PCN is registered, as I suggested ?
Yes, nothing received by them?
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Have you not received the Order for Recovery?
Nope :/
But have you contacted TEC to see if the PCN is registered, as I suggested ?
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Have you not received the Order for Recovery?
Nope :/
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+1
With all the reports of late or even lost mail we see on this forum, may I suggest you phone TEC asap to find out of the PCN has been registered, and if so, when.
According to the TEC notes on the PE3, 36 days are allowed for submission of a PE3 against an Order for Recovery. In-time submissions are accepted automatically. You need to avoid running out of time, because getting an out-of-time submission can be a real PITA and often fails.
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Have you not received the Order for Recovery?
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Hi All,
Okay so I paid my wifes PCN and decided to wait if a PCN would be sent to us for my vehicle since there was no other way I could check for one.
Early september I received a Charge Certificate where the PCN (I never received had gone up by 50%), I emailed the only address I could find (ParkingRep@ealing.gov.uk) the below message (included is their automated reply). I have not had anything from them since and they do not take phone calls for me to ask either. A few moments ago I logged in to their portal to see if the PCN was still live and for how much, and it is exactly as it was (£195). I also noticed some tabs along the top of their portal which I had not noticed or seen previously. These tabs include 'Make a Challenge/Representation, which when clicked brings up fields for all of their requirements to make a challenge. I'm a bit flummoxed as to what to do. Should I fill:
1. Fill in their form to contest the ticket
2. Wait for a letter re my initial email representation (worried about this in case their so called letters dont arrive and charges escalate)
3. Email them again on the only address I have for then asking for an update?
MY EMAIL TO THEM ON 19th Sep 23
Re PCN: EA58623517
I have received a charge certificate for the above alleged contravention. In the letter it states that you served on me a PCN and that this CC is served because I did not pay the said PCN.
I did not receive any such PCN and if one is not served, I will have no choice but co contest it through the proper channels.
Please write back with next steps.
Kind regards
AUTOMATED REPLY IMMEDIATELY AFTER:
Thank you for your email.
**Please do not reply to this message as it is an automated response**
Response times
Informal challenges = 30 working days
Formal* representations = 30 working days
*We will consider any written challenge submitted against the issue of a Penalty Charge Notice (PCN) up until the issue of a Charge Ccertificate. However, correspondence is only considered to be ‘formal’ once a Notice to Owner, Enforcement Notice or postal Penalty Charge Notice has been served to the registered keeper of the vehicle.
We aim to respond to all representations within the time periods stated above. Please avoid contacting us for an update about your case during this time, as this may cause further delay. Please also allow extra time for your correspondence to reach us if you have sent it in by post.
If your correspondence is received within the discounted period stated on the PCN, we will place the case on hold and honour the discounted amount regardless of how long it takes for a response to be issued.
Correspondence received after the issue of a Charge Certificate or Order for Recovery will be placed on to the case but there is currently no specific time period within which a response will be sent to you. Equally, if correspondence is received after a case has been paid in full, it will be placed on to the record but there is no statutory response period.
If you wish to contest the issue of a penalty at either the informal or formal stages then please do not make payment. Doing so will close the case and there is no form of appeal once the case is paid and closed.
Your details
Please ensure that you provide your PCN reference number, vehicle registration number, name and current address details when corresponding with us. Without these details we may not be able to locate your records and the case may progress.
Formal representations
Responses to formal representations are sent to the DVLA named registered keeper only. Once your representation has been received the case will be placed on hold and investigated. If the PCN is not cancelled then a Notice of Rejection will be served to the registered keeper of the vehicle with an option to make a payment or appeal to the London Tribunal.
You can check the status of your PCN by accessing our website:
https://www.ealing.gov.uk/info/201180/tickets_and_fines/2029/view_a_penalty_charge_notice
Please do not reply to this message - it is an automated response.
Many thanks
Parking Services
London borough of Ealing
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Paid
You could have sent a one line representation saying contravention didn't occur and that would have preserved the discount, and they might have messed up the response. As it happens I think we could have found something substantive but obviously I'm not going to look into it now as it would be academic.
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Paid
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Hello everyone,
Three weeks ago I drove down a street in Northolt that turned out to be a restricted access street. I had seen the speed limit sign but not the other sign below it that they say was there. On google maps, I now see the sign giving the rule but I had not seen it at the time. Probably because when turning in off the busy road, I didn't have much time and/or because the first was so prominent I assumed any other signs (if they were there at the time) gave related info to speed. I just can't remember.
Question. I my wife and I were in 2 seperate vehicles (she was immediately behind me) drove down it but only my wife received a PCN. I was driving a regular sized box van. Looking up the signage on google maps, sign has an image of a motorbike and a motorcar within a red circle. Does this mean that VAN's are allowed or that the camera didn't catch it or that the PCN somehow didn't reach me?
I want to find out if a PC has been issued so that I can pay it before it doubles to £130. I tried calling them on Friday gone but every option diverts to an automated message. Their website allows you to request a lost ticket but it takes 3 days which would take us beyond the 14 days.
Would appreciate some help on what to do?
Clearly you don't know what the "FLying Motorbike" sign means. Essentially, for the ordinary motorist or van driver, it means "No Entry". but actually means "No Entry for motor vehicles". It can also be qualified by signs underneath, like "except permit holders" or such like and can be time limited. Its no good submitting reps that say you didn't understand the sign. However arguments around sign positioning are valid but you need to prepare a strong case.
As Hippocrates says, keep quiet. If you get a PCN come on here again.
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Have you challenged PCN EA58623528?
If not, send a representation before midnight tonight.
Oki doki but on what grounds do you think I should make a rep?
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Have you challenged PCN EA58623528?
If not, send a representation before midnight tonight.
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Personally I would remain silent.
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Hello everyone,
Three weeks ago I drove down a street in Northolt that turned out to be a restricted access street. I had seen the speed limit sign but not the other sign below it that they say was there. On google maps, I now see the sign giving the rule but I had not seen it at the time. Probably because when turning in off the busy road, I didn't have much time and/or because the first was so prominent I assumed any other signs (if they were there at the time) gave related info to speed. I just can't remember.
Question. I my wife and I were in 2 seperate vehicles (she was immediately behind me) drove down it but only my wife received a PCN. I was driving a regular sized box van. Looking up the signage on google maps, sign has an image of a motorbike and a motorcar within a red circle. Does this mean that VAN's are allowed or that the camera didn't catch it or that the PCN somehow didn't reach me?
I want to find out if a PC has been issued so that I can pay it before it doubles to £130. I tried calling them on Friday gone but every option diverts to an automated message. Their website allows you to request a lost ticket but it takes 3 days which would take us beyond the 14 days.
Would appreciate some help on what to do?
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