Free Traffic Legal Advice

Live cases legal advice => Private parking tickets => Topic started by: mikepapa on September 13, 2024, 02:46:28 pm

Title: Re: Britannia Parking Group / DCB Legal Ltd – Failed To Make A Valid Payment – The Pavilion, London, W12 0HQ
Post by: b789 on May 07, 2025, 06:47:19 am
That’s win. Please post a copy of the Notice of Discontinuation N279.
Title: Re: Britannia Parking Group / DCB Legal Ltd – Failed To Make A Valid Payment – The Pavilion, London, W12 0HQ
Post by: mikepapa on May 07, 2025, 03:08:36 am
Hello,

I have received an email from DCB regarding the claim, writing:

“Dear XXXXXXXXXX,
 
We act for the Claimant in the above matter. 
 
Our client has instructed us to discontinue Court proceedings and close our file. Therefore, please find enclosed the Claimant’s N279 Notice of Discontinuance for your records. 
 
The attached has also been filed with the Court.
 
We will now proceed to close our file accordingly.”

This began as a stressful experience for me but through the guidance on this thread, it has been a fairly simple process to fight back against these scammers. Thank you so much for all of your help, I am truly grateful.
Title: Re: Britannia Parking Group / DCB Legal Ltd – Failed To Make A Valid Payment – The Pavilion, London, W12 0HQ
Post by: mikepapa on April 29, 2025, 12:17:03 pm
Re-send your original letter by email as instructed—but do so with forceful clarity in the subject line:

URGENT – Request to Vacate Hearing on 25/06/2025 – Claim No. [insert] – Time-Sensitive Unavailability & Procedural Concerns

Attach your original letter again, but also add a brief cover message in the body of the email like this:

Quote
Dear Court Officer,

I write to re-submit the attached letter, originally sent on [insert original date], requesting that the hearing on 25 June 2025 be vacated due to the Defendant’s unavoidable overseas travel.

I respectfully remind the Court that this matter has been raised under CPR 3.1(2)(b) as a request to be dealt with administratively and that the Defendant does not seek a formal N244 application, given the disproportionate cost relative to the claim value (£329).

The attached letter also raises serious procedural fairness concerns regarding the hearing fee deadline, and the Defendant’s unavailability has been explained in full.

I have been informed by the National Contact Centre that I may not receive a response before the hearing date, which would clearly place the Defendant at a significant disadvantage.

Please confirm urgent receipt and whether the Court will act on this administrative request.

Yours faithfully,

[Your name]
[Your email / phone]

CC DCB Legal and yourself again as before.

Thank you. I have re-sent the letter using the other subject title and body text. I received a copy from myself and an email from DCB Legal in response but nothing from the Court, making me wonder if the Court's email system didn't receive it - having received an auto-response last time.
Title: Re: Britannia Parking Group / DCB Legal Ltd – Failed To Make A Valid Payment – The Pavilion, London, W12 0HQ
Post by: b789 on April 29, 2025, 04:52:45 am
Re-send your original letter by email as instructed—but do so with forceful clarity in the subject line:

URGENT – Request to Vacate Hearing on 25/06/2025 – Claim No. [insert] – Time-Sensitive Unavailability & Procedural Concerns

Attach your original letter again, but also add a brief cover message in the body of the email like this:

Quote
Dear Court Officer,

I write to re-submit the attached letter, originally sent on [insert original date], requesting that the hearing on 25 June 2025 be vacated due to the Defendant’s unavoidable overseas travel.

I respectfully remind the Court that this matter has been raised under CPR 3.1(2)(b) as a request to be dealt with administratively and that the Defendant does not seek a formal N244 application, given the disproportionate cost relative to the claim value (£329).

The attached letter also raises serious procedural fairness concerns regarding the hearing fee deadline, and the Defendant’s unavailability has been explained in full.

I have been informed by the National Contact Centre that I may not receive a response before the hearing date, which would clearly place the Defendant at a significant disadvantage.

Please confirm urgent receipt and whether the Court will act on this administrative request.

Yours faithfully,

[Your name]
[Your email / phone]

CC DCB Legal and yourself again as before.
Title: Re: Britannia Parking Group / DCB Legal Ltd – Failed To Make A Valid Payment – The Pavilion, London, W12 0HQ
Post by: mikepapa on April 29, 2025, 12:24:50 am
Hello,

I’m wondering if there is another avenue that I can contact regarding the non-response I received from calling the National Contact Centre?

Would it be wise for me to now begin with the documentation required by Friday, or is the aim to wait to see whether DCB Legal provides their documentation then go from there?

Thank you for all your help so far.
Title: Re: Britannia Parking Group / DCB Legal Ltd – Failed To Make A Valid Payment – The Pavilion, London, W12 0HQ
Post by: mikepapa on April 28, 2025, 09:48:03 am
Good morning,

I have called this morning and spoken with the National Contact Centre for Civil & Family Court -- as it is the only contact number within Uxbridge County Courts GOV.UK webpage.

I raised that I have not received a response to my email. I accepted that it has not yet been 10 working days, as per the auto-response I received to my email. I was then informed that the 5-10 working days stated is just what is within the auto-response and is “generic”; the timeline for a response is, in fact, up to 19 weeks.

She advised that I can submit an N244 form to which I stated that I have already requested within my letter that the matter of vacating the hearing be handled using the Court’s case management powers (and quoted CPR 3.1(2)(b)). I got nothing in response to this; instead, I was advised to resend the email but include the word urgent in capital letters within the email’s subject line.

I mentioned that I had raised serious concerns which put me at a disadvantage within the hearing and quoted EX50 - Civil and Family Court Fees guidance and the accompanying EX306 leaflet. Again, I got nothing whatsoever.

So, according to the agent at the National Contact Centre for Civil & Family Court, I may not receive a response to the concerns and my request to vacate until after the hearing date has passed. I stated this, however, she reiterated her advice is to send the email again but put URGENT in the subject and if I don’t receive a response then to call back 24 hours before the hearing date and they can call the Court, however, they cannot do anything until then (even though I’m not available the day before - as I mentioned).

If I have to pay £123 for rescheduling the hearing then I’d be better off paying the £100 settlement offer from DCB Legal which I have absolutely do not want to do.
Title: Re: Britannia Parking Group / DCB Legal Ltd – Failed To Make A Valid Payment – The Pavilion, London, W12 0HQ
Post by: mikepapa on April 27, 2025, 09:59:27 pm
Thank you. I didn’t try calling on Friday but shall call tomorrow when they open and shall update from there.
Title: Re: Britannia Parking Group / DCB Legal Ltd – Failed To Make A Valid Payment – The Pavilion, London, W12 0HQ
Post by: b789 on April 26, 2025, 01:30:10 pm
Ignore the DCB Legal offer. Have you tried calling the court to see where the case is at regarding the letters you sent?

There are so many procedural irregularities with this case, it needs dealing with urgently.

It won't matter if you submit your WS a bit late. What you want to see is if the claimant submits theirs by the deadline and you also want a response from the court about the procedural irregularities.

Normally, if DCB Legal have begun to make 'without prejudice' reduced offers of settlement, it is just a precursor to their discontinuance.
Title: Re: Britannia Parking Group / DCB Legal Ltd – Failed To Make A Valid Payment – The Pavilion, London, W12 0HQ
Post by: mikepapa on April 26, 2025, 01:14:29 pm
Not particularly. The claimant is under the same deadline as you. You can call the court and enquire about it.

Thank you. Should I begin preparing documentation, as I will need to provide them by Friday coming.

I also received an email from DCB Legal kindly offering me without prejudice settlement offer if I am agreeable to paying them £100. Is it worth uploading screenshots to this thread best to not bother?
Title: Re: Britannia Parking Group / DCB Legal Ltd – Failed To Make A Valid Payment – The Pavilion, London, W12 0HQ
Post by: b789 on April 21, 2025, 10:40:29 am
Not particularly. The claimant is under the same deadline as you. You can call the court and enquire about it.
Title: Re: Britannia Parking Group / DCB Legal Ltd – Failed To Make A Valid Payment – The Pavilion, London, W12 0HQ
Post by: mikepapa on April 20, 2025, 09:50:19 pm
I shall send the letter within your last post urgently. Thanks again.

Email sent now and received email copy to myself, confirmation from DCB Legal and Uxbridge Court.

Also within the auto-response from Uxbridge Court it stated:

Quote
In accordance with HMCTS policy, your email will be dealt with or responded to within 5-10 working days following the date of receipt and will not necessarily take priority over items sent by post.  Please refrain from sending follow up emails until 10 working days has elapsed.

This could potentially be beyond the stated May 2nd for sending witness statements and supporting documents, as per your previous response as this week coming will have 4 working days then 5 the week after which takes the 10th working day up to May 5th. Should I be concerned about this text within the auto response from the Court?
Title: Re: Britannia Parking Group / DCB Legal Ltd – Failed To Make A Valid Payment – The Pavilion, London, W12 0HQ
Post by: mikepapa on April 20, 2025, 09:00:21 pm
So, are you saying that you haven't yet sent the original letter as a pdf attachment to an email addressed to both the court and DCB Legal?

If you, have, then just send the extra letter I provided. Otherwise just send this letter:

I had waited to send the letter and pdf within reply #22 then noted your response in reply #25, so wished to ask about combining the letters or continuing to send them separately.

I shall send the letter within your last post urgently. Thanks again.
Title: Re: Britannia Parking Group / DCB Legal Ltd – Failed To Make A Valid Payment – The Pavilion, London, W12 0HQ
Post by: b789 on April 20, 2025, 05:26:02 pm
So, are you saying that you haven't yet sent the original letter as a pdf attachment to an email addressed to both the court and DCB Legal?

If you, have, then just send the extra letter I provided. Otherwise just send this letter:

Quote
[Your Name]
[Your Address]
[Postcode]

[Email Address]
[Phone Number]

[Date]

To: The Court Manager
County Court at Uxbridge
501 Uxbridge Road
Hayes
Middlesex
UB4 8HL

Re: Claim No. [Insert Claim Number]
Claimant: Britannia Parking Group Ltd
Defendant: [Your Name]

Subject: Request to Vacate Hearing & Procedural Concerns Regarding Allocation Order

Dear Sir/Madam,

I write in relation to the Notice of Allocation to the Small Claims Track dated 4 April 2025, which lists a hearing on 25 June 2025 at 11:30 AM. This letter serves as both a request to vacate the hearing and to place on record a number of serious procedural concerns regarding the directions in the order.

1. Request to Vacate Hearing

The Defendant respectfully requests that the hearing be vacated and relisted to a date after [insert your return date], as they will be unavailable and out of the country on the listed date. At the time of submitting the Directions Questionnaire (Form N180) in November 2024, there were no known conflicts. Since then, however, essential travel has been arranged for a brief five-day period, during which the hearing has now been scheduled.

This request is made promptly and well in advance of the seven-day minimum notice set out in the allocation order. The Defendant is available at any time except [insert unavailable dates] and wishes to attend the hearing in person.

Given the low value of the claim (£329), the Defendant asks that this matter be dealt with administratively under the Court’s case management powers (CPR 3.1(2)(b)). It would be wholly disproportionate and procedurally unfair to require a formal N244 application and a £123 fee simply to request the hearing be rescheduled where the conflict was unforeseeable, the application is timely, and no prejudice arises to the Claimant.

2. Procedural Concerns – Trial Fee Deadline and Prejudice to the Defendant

I would also like to raise separate concerns regarding apparent administrative inconsistencies within the Notice of Allocation to the Small Claims Track dated 4 April 2025 and wish to place on record several concerns regarding apparent administrative inconsistencies in the order, which risk prejudicing the Defendant’s position.

Of particular concern is the direction that the Claimant may pay the trial fee by 4:00pm on the date of the hearing itself (25 June 2025). This is highly irregular and inconsistent with established HMCTS guidance, which stipulates that trial fees should be paid not less than 14 days before the hearing. For example:

• The EX50 – Civil and Family Court Fees guidance confirms at section 2.1 that hearing fees are payable “not less than 14 days before the hearing”.

The accompanying EX306 leaflet on small claims hearings also states:

“If the court has told you to pay a hearing fee, you must pay it at least 14 days before the hearing. If you do not, the court may strike out your claim.”

Allowing the Claimant to wait until 4pm on the hearing day to pay the fee puts the Defendant at a serious disadvantage. It provides the Claimant with an unfair degree of flexibility, particularly as their legal representative is known for routinely discontinuing defended claims shortly before the hearing fee becomes payable.

While both parties are directed to serve their witness statements and supporting documents by 2 May 2025, the order grants the Claimant until 4:00pm on the day of the hearing to decide whether to proceed by paying the trial fee. This is procedurally unfair. The Claimant is represented by DCB Legal, a bulk-litigation firm known for its habitual practice of discontinuing defended claims at the very last moment—often immediately before the trial fee becomes payable. This pattern has been widely observed and documented in over 500 recent, nearly identical claims, and appears to be their standard modus operandi. The current order facilitates this behaviour, enabling the Claimant to defer any real commitment to the trial until the Defendant has already expended considerable time and effort preparing their case. This risks wasting court resources and undermines the overriding objective of dealing with cases justly and on an equal footing.

I also note in passing that the trial fee specified in the order appears to be one usually associated with a fast track claim, despite this matter being clearly allocated to the small claims track. While it is not for the Defendant to assist the Claimant in resolving any such irregularity, it may point to further administrative oversight within the order that warrants review.

In light of the above, the Defendant respectfully invites the Court to review the current directions to ensure they reflect standard practice and do not unfairly disadvantage one party. I trust this submission will be considered before the deadline for service of the witness statement on 2 May 2025.

The Claimant’s solicitor has been copied into this correspondence in accordance with the rules.

Yours faithfully,

[Your Name]
CC: DCB Legal Ltd – info@dcblegal.co.uk



Title: Re: Britannia Parking Group / DCB Legal Ltd – Failed To Make A Valid Payment – The Pavilion, London, W12 0HQ
Post by: mikepapa on April 20, 2025, 03:10:33 pm
There is also the fact that the claimant has been given right up to the actual hearing date to pay the trial fee which is highly unusual. As you have already sent the letter to request a date change, I advise you to send the following to Uxbridge county court immediately:

The help and advice given on this forum is difficult to believe. Thank you so much for the reply above, I am truly very grateful for your help.

I snipped the quote above as I haven't sent the other letter yet; I typed it in up Word whilst leaving the date to edited - awaiting a response to my other post.

I have it ready to send but after your most recent post I thought to hold on sending it to ask within this post: is it better to send both letters separately (ie. as per your last 2 replies) or combine the issues within one letter? If so then I'll combine them and get it send this evening.
Title: Re: Britannia Parking Group / DCB Legal Ltd – Failed To Make A Valid Payment – The Pavilion, London, W12 0HQ
Post by: b789 on April 19, 2025, 12:03:07 pm
There is also the fact that the claimant has been given right up to the actual hearing date to pay the trial fee which is highly unusual. As you have already sent the letter to request a date change, I advise you to send the following to Uxbridge county court immediately:

Quote
[Your Name]
[Your Address]
[Postcode]

[Email Address]
[Phone Number]

Date: [Insert Date]

To: The Court Manager
County Court at Uxbridge
501 Uxbridge Road, Hayes, Middlesex, UB4 8HL

Re: Claim No. [Insert Claim Number]

Claimant: Britannia Parking Group Ltd
Defendant: [Your Name]

Subject: Request for Review of Procedural Fairness in Allocation Order

Dear Sir/Madam,

Further to my recent letter requesting that the hearing listed for 25 June 2025 be vacated due to the Defendant’s unavailability, I now write to raise separate concerns regarding apparent administrative inconsistencies within the Notice of Allocation dated 4 April 2025.

I write in connection with the Notice of Allocation to the Small Claims Track dated 4 April 2025 and wish to place on record several concerns regarding apparent administrative inconsistencies in the order, which risk prejudicing the Defendant’s position.

Of particular concern is the direction that the Claimant may pay the trial fee by 4:00pm on the date of the hearing itself (25 June 2025). This is highly irregular and inconsistent with established HMCTS guidance, which stipulates that trial fees should be paid not less than 14 days before the hearing. For example:

• The EX50 – Civil and Family Court Fees guidance confirms at section 2.1 that hearing fees are payable “not less than 14 days before the hearing”.

The accompanying EX306 leaflet on small claims hearings also states:

“If the court has told you to pay a hearing fee, you must pay it at least 14 days before the hearing. If you do not, the court may strike out your claim.”

Allowing the Claimant to wait until 4pm on the hearing day to pay the fee puts the Defendant at a serious disadvantage. It provides the Claimant with an unfair degree of flexibility, particularly as their legal representative is known for routinely discontinuing defended claims shortly before the hearing fee becomes payable.

While both parties are directed to serve their witness statements and supporting documents by 2 May 2025, the order grants the Claimant until 4:00pm on the day of the hearing to decide whether to proceed by paying the trial fee. This is procedurally unfair. The Claimant is represented by DCB Legal, a bulk-litigation firm known for its habitual practice of discontinuing defended claims at the very last moment—often immediately before the trial fee becomes payable. This pattern has been widely observed and documented in over 500 recent, nearly identical claims, and appears to be their standard modus operandi. The current order facilitates this behaviour, enabling the Claimant to defer any real commitment to the trial until the Defendant has already expended considerable time and effort preparing their case. This risks wasting court resources and undermines the overriding objective of dealing with cases justly and on an equal footing.

I also note in passing that the trial fee specified in the order appears to be one usually associated with a fast track claim, despite this matter being clearly allocated to the small claims track. While it is not for the Defendant to assist the Claimant in resolving any such irregularity, it may point to further administrative oversight within the order that warrants review.

In light of the above, the Defendant respectfully invites the Court to review the current directions to ensure they reflect standard practice and do not unfairly disadvantage one party. I trust this submission will be considered before the deadline for service of the witness statement on 2 May 2025.

Yours faithfully,

[Your Name]

CC: DCB Legal info@dcblegal.co.uk
Title: Re: Britannia Parking Group / DCB Legal Ltd – Failed To Make A Valid Payment – The Pavilion, London, W12 0HQ
Post by: mikepapa on April 18, 2025, 09:19:00 pm
Further apologies, I am just typing pdf document and email reply in Word and noticed the error of the date I wrote in my previous post.

I was having a Freudian meltdown last night whilst posting; I wrote 24th June as the hearing date, but that is the date I am leaving the country. The hearing date is the next day - June 25th. I have made these corrections within the template you kindly provided.

Despite my best efforts to portray myself to the contrary, I assure you am not quite as thick as my previous post may appear!

Thanks again - not least for enduring my errors to date!
Title: Re: Britannia Parking Group / DCB Legal Ltd – Failed To Make A Valid Payment – The Pavilion, London, W12 0HQ
Post by: mikepapa on April 18, 2025, 08:55:02 pm
Apologies; I have just re-read the READ THIS FIRST post to hopefully not make an error again. Whilst doing so, I noted that I’d forgotten the part where it says:

Quote
remove personal details (name/address, PCN reference number, Vehicle Registration Mark), but show us all dates and times. Details that you think are trivial could help you win, so don’t leave anything out

I have re-uploaded the letter below - this time following the instructions above. I have attempted to remove the erroneous image within my last post to hopefully remove some confusion caused but I’m unable to edit the post; I suspect due to time elapsed since posting yesterday.

Thank you for the draft email and pdf attachment. I shall get that sorted and sent right away.

(https://i.imgur.com/m2icVkJ.png)
(https://i.imgur.com/zukvOvO.png)
(https://i.imgur.com/7OZyFWG.png)
Title: Re: Britannia Parking Group / DCB Legal Ltd – Failed To Make A Valid Payment – The Pavilion, London, W12 0HQ
Post by: b789 on April 18, 2025, 04:46:28 pm
You have redacted vital info that we need to see. Leave ALL dates visible!!!!

There a is an error on that allocation order that will cause the claimant to wince and no doubt issue a request for an amendment. It says the dial fee is £346 which is for a claim of more than £3,000.

What with claims being directed to courts hundreds of miles from the defendants home address and now an order stating wrongly that the claimant must pay £346 instead of £27, I suspect that there is one or more numpties employed in admin at the CNBC with little idea of the requirements.

SO, what is their deadline to pay the trial fee?

What are the directions that have been applied to the claim?

Regarding your unavailability, I suggest you send the following to the court as a PDF attachment to an email which you must CC in DCB Legal and also yourself:

Quote
[Your Name]
[Your Address]
[Postcode]
[Email Address]
[Phone Number]

[Date]

To: The Court Manager
[Name of the Court]
[Court Address]

Re: Request to Vacate Hearing – Claim No. [Insert Claim Number]

Claimant: Britannia Parking Group Ltd
Defendant: [Defendant’s Name]

Dear Sir/Madam,

I write regarding the hearing listed for 24 June 2025 at this court in the above claim. I respectfully request that the hearing date be vacated and relisted administratively to a date after [insert your return date], as I will be out of the country and therefore unable to attend.

When I completed the Directions Questionnaire (N180) in November 2024, I had no conflicting commitments. However, I have since had to make essential travel arrangements and am now unavailable on the listed date. This unavailability is limited to just a few days, and it is unfortunate that the hearing has coincided with that narrow window.

The claim was defended in October 2024, yet the case has only recently been transferred and listed—some five months later—and through no fault of the Defendant. It would be unjust for the matter to proceed in my absence under these circumstances, especially where the conflict could not have been reasonably foreseen.

Furthermore, I note that the fee for a formal application to adjourn a hearing with consent is currently £123, which is entirely disproportionate in this instance given that the value of the claim is only £329. I therefore ask the court to exercise its case management powers under CPR 3.1(2)(b) to vary the hearing date without requiring a formal N244 application and fee, so that I may attend and properly defend the claim.

I confirm that this request is being made as soon as the hearing date was notified and well in advance of the hearing. I have also written to the Claimant (or their legal representative) to inform them of my request.

I would be grateful if the court would confirm whether the hearing can be re-listed on an alternative date. I am available at any time except [insert your unavailable dates].

Yours faithfully,

[Your Name]

Attach the above to an email addressed to the court and CC'd to info@dcblegal.co.uk and yourself. Use the following as the format for your email:

Quote
To: [Court email address, as per allocation order or court website]
CC: [Claimant’s solicitor’s email address]

Subject: Claim No. [Claim number] – Request to Vacate Hearing on 24 June 2025

Dear Sir/Madam,

Please find attached a letter in relation to the above matter, in which the Defendant respectfully requests that the hearing date of 24 June 2025 be vacated and relisted administratively due to a period of unavoidable overseas travel.

The Claimant’s legal representative is copied into this correspondence in accordance with the Civil Procedure Rules.

Yours faithfully,

[Your Full Name]
[Phone / Email]

Attachment: Request to Vacate Hearing – [Claim Number].pdf
Title: Re: Britannia Parking Group / DCB Legal Ltd – Failed To Make A Valid Payment – The Pavilion, London, W12 0HQ
Post by: mikepapa on April 17, 2025, 09:39:16 pm
Hello all,

I have received a letter from the County Court, attached below, for hearing of the claim.

We really don't need to see al the blank forms. This is all standard and to be expected.

As per @b789's previous reply above, I have not uploaded all pages from the letter received as I am unsure if they are standard format. The second page has directions applied to the claim, which I have scanned and can upload if needed. Within the directions, it states both parties must provide copies of all documents to the other party and the court by May 2nd.

I have also blanked out the dates and references from the attached page below which states the date for hearing is June 24th.

I have an issue with the date as I am unavailable due to being out of the country. Typical, just my luck that when I submitted the forms to block out dates I had nothing then I've had to make plans literally for 5 days within the next 10 months and that's exactly when the hearing has been scheduled.

I note it mentions that I must write to the court 7 days before the hearing to tell them, but unsure what I need to say and in what format? I am also concerned about how this affects the hearing as it seems like the date is set; can't be moved; and will proceed without me being able to attend?

Any advice and help would be truly appreciated.

(https://i.imgur.com/GWiTahA.png)
Title: Re: Britannia Parking Group / DCB Legal Ltd – Failed To Make A Valid Payment – The Pavilion, London, W12 0HQ
Post by: b789 on December 22, 2024, 10:21:29 pm
Mediation has been compulsory since May 2024. However, the only compulsory element is to "attend" the call. It is not part of the judicial process and there is no judge of solicitor involved. All you need to is attend the call and you offer £0 and it is all over in minutes. It has no bearing on the process going forwards.
Title: Re: Britannia Parking Group / DCB Legal Ltd – Failed To Make A Valid Payment – The Pavilion, London, W12 0HQ
Post by: mikepapa on December 22, 2024, 09:46:51 pm
Hello all,

As per above, I submitted the N180 questionnaire by email to dq.cnbc@justice.gov.uk, info@dcblegal.co.uk and cc’d myself.


I have now received an email informing me that I have a mediation appointment on 22/01/2025, which came as a bit of a surprise. I believe I filled in the N180 form correctly and that mediation was not part of this claim due to what was written within the form. Please find, I filled the N180 form in as such:

Front page:
Name of court: Civil National Business Centre;
Claim number: [claim number];
Completed by, or on behalf of: [my name];
who is: Defendant;

section B: [my name and address]

C1: Yes

D1: No
If no, state why not:
“I wish to question the Claimant at a hearing to expose omissions and any misleading or incorrect evidence or assertions. As the Claimant is a firm who cut & paste parking case paperwork for a living, having this case heard solely on papers would put the Claimant at an unfair advantage, especially as they would likely prefer the Defendant not to have the opportunity to expose issues in the Claimants template submissions or to speak as the only true witness to the events in question.”

I tried to copy and paste from @b789 previous post but it cut parts of the last sentence off and the form box is unable to be edited.

Section E: E1, E2, E3 and E4 all blank.

I left all questions blank because of the statement on the top right: “Mediation appointment: If your claim is not suitable for mediation, such as Road Traffic Accident or Personal Injury please leave mediation section blank.”

F1: [my local county court];
F2: No;
F3: 1;
F4: No;
F5: No;
F6: No;

G1: No;
G2: English;
G3: English;

Signature: [my name];
Defendant

I have taken a screenshot of the email but have also copied it’s text below:

(https://i.imgur.com/xh5LBDr.png)

“Claim number: xxx

Parties: BRITANNIA PARKING GROUP LTD v xxx

Your telephone mediation appointment

Appointment date: 22/01/2025

Appointment time slot: xxx

Your confidential telephone mediation appointment has been booked for the above date and time slot. This means that the mediator will call you between the times shown. Your appointment will last for around one hour from the point at which the mediator calls.

The mediator will call both parties separately – you will not talk directly to the other side. They will try to help you both come to an agreement before the case goes to court.

Where your mediation appointment is mandatory, If you do not attend the appointment, the judge will take this into consideration at any court hearing and may issue a penalty. This could include the judge automatically ruling in the other party’s favour or ordering you to pay for some or all the other party’s costs.


Preparing for your appointment

You must make sure you have provided us with, or confirmed, the name and number of the person who will be conducting the mediation appointment. If you have not done this, or need to update your telephone number, you should contact us using the details at the end of this letter no less than 5 working days before your mediation appointment. Failure to do so may result in your mediation appointment not taking place and may result in a Judge issuing a penalty where the mediation was mandatory.

The mediator will call from a withheld number. Make sure that withheld numbers are not blocked on your phone.

Be ready to receive a call from the mediator from the beginning of your time slot. The mediator will call the telephone number you provided in your application.

If the mediator cannot contact you within 10 minutes of the appointment start, the appointment will be cancelled and you may, where mediation is mandatory, face a penalty for non-attendance.


Rebooking your appointment

If you need to rebook your appointment, you must have a good reason. The administration team will only consider rebooking in exceptional circumstances, such as an accident or a family bereavement. You must let us know as soon as possible.


Nominating a different representative

If you want someone else to represent you at mediation (like a trusted friend, relative or a solicitor) you must contact the mediation team

If you want to choose someone to attend your mediation appointment on your behalf who is not a part of the claim or is not a legal representative, you will also need to complete a delegated authority form. You can find out more about this on GOV.UK.

Your representative must know the facts of the case, understand how far you’re willing to compromise and have full authority to act on your behalf. You’re legally bound to any settlement agreements your representative makes on your behalf.


What happens in your mediation appointment?

Introduction from the mediator

The mediator will introduce themselves and check that you have read and understood the mediation process.

Explaining your position

You will need to briefly explain your claim or defence to the mediator. You should prepare for yourself a brief summary of the main points.

Negotiating options 

You’re attending mediation with a view to settling your case. This means negotiating to overcome disputed issues. The mediator is neutral and helps each party to explore options and discuss risks. Mediation works when you’re willing to listen to what the other party has to say, negotiate and agree a settlement.

Building agreement

Settlement can be in many different forms, for example, payment, goods or work. Both parties must agree on the outcome and feel they have reached an acceptable resolution.

Reaching a settlement

The mediator will read the terms of the settlement and confirm agreement with each party. Once agreed, the settlement is legally binding and cannot be changed. A copy of the mediation settlement is sent to both parties and placed on the court file.


Confidentiality

All mediation appointments are confidential. An agreed settlement includes a standard confidentiality clause.


Ending the mediation process

The mediator can end the mediation if, at any time:

either party breaches the terms on which they agreed to mediation
there is no prospect that the mediation will end in settlement
the mediator deems it inappropriate to continue in the case that one or both parties are vulnerable users
either party asks to end mediation

Find out more about Small Claims Mediation by watching our video HERE. Find out more in the guide to the Small Claims Mediation Service on GOV.UK.


Small Claims Mediation Service contact details

If you have any complaints or issues to raise about the Mediation Service, contact us by email or telephone:

Email:  scmreferrals@justice.gov.uk

Telephone: 0300 123 4593

Monday to Friday, 9am to 5pm

We record our calls for monitoring and training as it helps improve the service we deliver. If you want to know more about how we handle your personal data, visit https://www.gov.uk/government/collections/your-data-and-how-we-use-it

If you want to make a complaint by email, clearly title your message as ‘complaint’ in the subject field.”

As always, thank you for all your help and any help with this would be gratefully received.
Title: Re: Britannia Parking Group / DCB Legal Ltd – Failed To Make A Valid Payment – The Pavilion, London, W12 0HQ
Post by: mikepapa on November 17, 2024, 09:17:50 pm
We really don't need to see al the blank forms. This is all standard and to be expected. You have received notice from the court that you now have to complete the N180 Directions Questionnaire.

Don't use the paper one. Download your own from here:

https://assets.publishing.service.gov.uk/media/673341e779e9143625613543/N180_1124.pdf

Complete it and sign it by typing your full name for the signature. I won't tell you how to compete the obvious fields.

The name of the court is "Civil National Business Centre".
To be completed by "Your full name" and you are the "Defendant".
C1: "YES"
D1: "NO". Reason: "I wish to question the Claimant about their evidence at a hearing in person and to expose omissions and any misleading or incorrect evidence or assertions.
Given the Claimant is a firm who complete cut & paste parking case paperwork for a living, having this case heard solely on papers would appear to put the Claimant at an unfair advantage, especially as they would no doubt prefer the Defendant not to have the opportunity to expose the issues in the Claimants template submissions or speak as the only true witness to events in question
."
F1: Whichever is your nearest county court. Use this to find it: https://www.find-court-tribunal.service.gov.uk/search-option
F3: "1".

When you've completed it, you save it as a PDF file and attach it to a single email addressed to both dq.cnbc@justice.gov.uk and info@dcblegal.co.uk and CC in yourself. Make sure that the claim number is in the email subject line.

My apologies - should've thought to just write the form number instead - will do so from now on.

I will download the N180 Questionnaire this evening and will update once I have emailed.

Thanks again  :)
Title: Re: Britannia Parking Group / DCB Legal Ltd – Failed To Make A Valid Payment – The Pavilion, London, W12 0HQ
Post by: b789 on November 16, 2024, 08:13:26 pm
We really don't need to see al the blank forms. This is all standard and to be expected. You have received notice from the court that you now have to complete the N180 Directions Questionnaire.

Don't use the paper one. Download your own from here:

https://assets.publishing.service.gov.uk/media/673341e779e9143625613543/N180_1124.pdf

Complete it and sign it by typing your full name for the signature. I won't tell you how to compete the obvious fields.

The name of the court is "Civil National Business Centre".
To be completed by "Your full name" and you are the "Defendant".
C1: "YES"
D1: "NO". Reason: "I wish to question the Claimant about their evidence at a hearing in person and to expose omissions and any misleading or incorrect evidence or assertions.
Given the Claimant is a firm who complete cut & paste parking case paperwork for a living, having this case heard solely on papers would appear to put the Claimant at an unfair advantage, especially as they would no doubt prefer the Defendant not to have the opportunity to expose the issues in the Claimants template submissions or speak as the only true witness to events in question
."
F1: Whichever is your nearest county court. Use this to find it: https://www.find-court-tribunal.service.gov.uk/search-option
F3: "1".

When you've completed it, you save it as a PDF file and attach it to a single email addressed to both dq.cnbc@justice.gov.uk and info@dcblegal.co.uk and CC in yourself. Make sure that the claim number is in the email subject line.
Title: Re: Britannia Parking Group / DCB Legal Ltd – Failed To Make A Valid Payment – The Pavilion, London, W12 0HQ
Post by: mikepapa on November 16, 2024, 04:50:31 pm
Hello all,

I received two letters yesterday - one from DCB Legal and one from Courts & Tribunals Service CNBC.

When reading the linked thread previously I recall that there was a long delay in post being sent from the Claimants and/ or their legal companies and the OP believing it to be deliberate and one of their tactics. I'd be inclined to agree as the first letter (from DCB Legal) said I must contact them within 7 days of the 7th but I didn't receive until yesterday - just as was the case for the OP of the other thread.

Please see the letter from DCB Legal:

(https://i.imgur.com/BqUKWxw.jpg)
(https://i.imgur.com/1y6eL7R.jpg)
(https://i.imgur.com/xAD0w7x.jpg)
(https://i.imgur.com/cdm6qqe.jpg)
(https://i.imgur.com/U2i1g05.jpg)

And the letter I received from CNBC:

(https://i.imgur.com/o1A521E.jpg)
(https://i.imgur.com/ba2daUb.jpg)
(https://i.imgur.com/94t6ogS.jpg)
(https://i.imgur.com/nPH0wLr.jpg)
(https://i.imgur.com/VpOq8MO.jpg)
(https://i.imgur.com/oLqBBSV.jpg)
(https://i.imgur.com/Y1RVJDa.jpg)
(https://i.imgur.com/ZsXY3o2.jpg)


Thank you for all your help. Wondering what to do next.
Title: Re: Britannia Parking Group / DCB Legal Ltd – Failed To Make A Valid Payment – The Pavilion, London, W12 0HQ
Post by: mikepapa on October 09, 2024, 02:17:15 pm
@DWMB2 @b789 - thank you very much. Have sent off the defence with the copy of an order as attachments and have received an auto-response ClaimResponses.CNBC@justice.gov.uk. I shall update whenever I hear what happens next.

Thanks!
Title: Re: Britannia Parking Group / DCB Legal Ltd – Failed To Make A Valid Payment – The Pavilion, London, W12 0HQ
Post by: b789 on October 08, 2024, 02:22:49 pm
claimresponses.cnbc@justice.gov.UK
Title: Re: Britannia Parking Group / DCB Legal Ltd – Failed To Make A Valid Payment – The Pavilion, London, W12 0HQ
Post by: DWMB2 on October 08, 2024, 01:57:39 pm
The email address is missing a ".uk" - ClaimResponses.CNBC@justice.gov.uk (ClaimResponses.CNBC@justice.gov.uk)
Title: Re: Britannia Parking Group / DCB Legal Ltd – Failed To Make A Valid Payment – The Pavilion, London, W12 0HQ
Post by: mikepapa on October 08, 2024, 01:51:46 pm
You must also receive an auto-response email from the CNBC that acknowledges receipt. If you haven't had one within a few minutes, resend it. If still no auto-response, try using a different email agent.

Thanks. I used Canary Mail (my usual app) twice but didn't receive anything so have downloaded Outlook and tried that. Didn't receive an auto-response there either until half an hour ago when I received an email from Mail Delivery System to say the email was not delivered and is undeliverable:

Quote
The original message was received at Tue, 8 Oct 2024 12:30:52 GMT
from [**my IP address**]

   ----- The following addresses had permanent fatal errors -----
<claimresponses.cnbc@justice.gov>
    (reason: 554 5.4.6 Too many hops)

   ----- Transcript of session follows -----
554 5.4.6 Too many hops 26 (25 max): from <**my email address**> via localhost, to <claimresponses.cnbc@justice.gov>

Is this a known thing, or is it simply just keep trying?
Title: Re: Britannia Parking Group / DCB Legal Ltd – Failed To Make A Valid Payment – The Pavilion, London, W12 0HQ
Post by: b789 on October 07, 2024, 08:39:58 pm
You must also receive an auto-response email from the CNBC that acknowledges receipt. If you haven't had one within a few minutes, resend it. If still no auto-response, try using a different email agent.
Title: Re: Britannia Parking Group / DCB Legal Ltd – Failed To Make A Valid Payment – The Pavilion, London, W12 0HQ
Post by: mikepapa on October 07, 2024, 08:23:46 pm

...

You only need to change the claimant and your names, the claim number and then sign it by typing you full name for the signature and date it.

...

When ready, attach both to an email and send it to claimresponses.cnbc@justice.gov and CC in yourself. Make sure you also get the cut-response from the CNBC.

It is truly unbelievable what you do on here. I cannot begin to express my gratitude to you for the above.

I noted on your bio of your website with your catchphrase; perhaps there should be a link to a "buy @b789 a beer/coffee/fruit-smoothie" in there too - to pay back even the smallest of thanks.

I have just sent off the defence and accompanying copy of order and have received an email from claimresponses.cnbc myself, so shall presume from that it's gone through alright.

Thanks again. I shall update this when I hear back whatever is next!

EDIT: received email from myself as was cc'd (blasted new email client shows sender as claimresponse.cnbc rather than myself?!)
Title: Re: Britannia Parking Group / DCB Legal Ltd – Failed To Make A Valid Payment – The Pavilion, London, W12 0HQ
Post by: b789 on October 06, 2024, 03:53:23 pm
Which is why the "short defence" does not use that terminology.
Title: Re: Britannia Parking Group / DCB Legal Ltd – Failed To Make A Valid Payment – The Pavilion, London, W12 0HQ
Post by: DWMB2 on October 06, 2024, 02:47:29 pm
Quote
the Claimant sets out a cut-and-paste incoherent and sparse statement of case
This is possibly a moot point if you use the suggested defence above, but I've always been wary about this line from the MSE template. It feels a bit like the pot calling the kettle black, to criticise the claimant for using cut-and-paste PoC, in a largely cut-and-paste defence.
Title: Re: Britannia Parking Group / DCB Legal Ltd – Failed To Make A Valid Payment – The Pavilion, London, W12 0HQ
Post by: b789 on October 06, 2024, 02:40:38 pm
I don't advise using the long defence from the MSE forum. It is an overly long boilerplate that judges do not like.

If this sin't struck-out at allocation stage, then it will be discontinued before the trial fee has to be paid, early next year.

Here is suggested defence and also a Draft Order to go with it:

Quote
IN THE COUNTY COURT
Claim No: [Claim Number]

BETWEEN:

[Claimant's Full Name]


Claimant

- and -

[Defendant's Full Name]


Defendant



DEFENCE

1. The Defendant denies any liability for this claim.
 The Defendant has no specific recollection of the parking details from the visit over five years ago but believes they would have complied with any requirements for paying customers and, given the passage of time and lack of adequate particulars in the claim, is unable to provide further details.

2. There is a lack of precise detail in the Particulars of Claim (PoC) in respect of the factual and legal allegations made against the Defendant such that the PoC do not comply with CPR 16.4(1)(a).


3. The Defendant is unable to plead properly to the PoC because:

(a) The contract referred to is not detailed or attached to the PoC in accordance with CPR PD 16.7.5;

(b) The PoC do not state the exact wording of the clause (or clauses) of the terms and conditions of the contract (or contracts) which is/are relied on;

(c) The PoC do not set out the reason (or reasons) why the claimant asserts the defendant has breached the contract (or contracts);

(d) The PoC do not state with sufficient particularity exactly where the breach occurred, the exact time when the breach occurred and how long it is alleged that the vehicle was parked before the parking charge was allegedly incurred;

(e) The PoC do not state exactly how the claim for statutory interest is calculated;

(f) The PoC do not state what proportion of the claim is the parking charge and what proportion is damages;

(g) The PoC states that the Claimant is suing the defendant as the driver or the keeper. The claimant obviously knows whether the defendant is being sued as the driver or the keeper and should not be permitted to plead alternative causes of action.

4. The Defendant has attached to this defence a copy of an order made at another court which the allocating judge ought to make at this stage so that the Defendant can then know and understand the case which he/she/it faces and can then respond properly to the claim.


Statement of truth

I believe that the facts stated in this Defence are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.

Signed:


Date:

You only need to change the claimant and your names, the claim number and then sign it by typing you full name for the signature and date it.

Here is a link to the Draft Order that will accompany the defence. There is nothing to edit in this:

Short Defence Draft Order (https://www.dropbox.com/scl/fi/z8zcqfdncdoajgj4ag6a4/short-defence-order.pdf?rlkey=at98xmfwj0ehi3w9d0ia15ogp&st=d2ddh6xf&dl=0)

When ready, attach both to an email and send it to claimresponses.cnbc@justice.gov and CC in yourself. Make sure you also get the cut-response from the CNBC.
Title: Re: Britannia Parking Group / DCB Legal Ltd – Failed To Make A Valid Payment – The Pavilion, London, W12 0HQ
Post by: mikepapa on October 06, 2024, 02:25:07 pm
With an "issue date" of 10th September, you have until Sunday 29th September to submit the Acknowledgement of Service (AoS) through the MCOL website. There is no advantage to delaying the AoS but do not miss the deadline for doing so.

Once the AoS has been submitted, you them have until 4pm on Monday 14th October to submit your defence. That's plenty of time to prepare. For now, follow the advice in the linked PDF on how to submit your AoS. Under no circumstances use the defence text box on MCOL. Do not put even a comma in there as that would be the sum total of your defence.

The defence will be submitted as a PDF attachment to an email. Once we've had a chance to look at the claim, we can assist in preparing a defence to the claim. As it has been filed by DCB Legal, I would put money on the claim eventually being discontinued before any hearing.

I submitted the AoS through MCOL on 28th September.

As I have to submit my defence by Monday coming, I have made an attempt at creating a defence, having copied it over from your previous linked thread (Received two PCNs from April 2023 with legal and court fees on top but this is the first time I am hearing about this).

I have changed the claim no. to the claim no. on the claim form I received; the Claimant to BRITANNIA PARKING GROUP LTD; the Defendant to my name.

I have then edited paragraphs 3 and 4 to:

3. The facts in this defence come from the Defendant's own knowledge and honest belief. Conversely, the Claimant sets out a cut-and-paste incoherent and sparse statement of case. The PoC is devoid of any detail and even lacks specific breach allegation(s), making it very difficult to respond. However, it is admitted that the Defendant was the registered keeper and driver of the vehicle.

4. The Defendant has parked at The Pavilion, London, W12 0HQ on one occasion whilst visiting The Pavilion, London, W12 0HQ as a patron of the pub and restaurant. Notwithstanding the long time between alleged PCN and the claim being brought against the Defendant, it is the belief of the Defendant that they recall a parking sign stating parking was free for patrons of The Pavilion, London, W12 0HQ and further believes they confirmed this detail with staff upon entering the premises. The Defendant believes they adhered to the parking conditions and were unaware of any PCN relating to parking in The Pavilion, London, W12 0HQ, being issued against them until receiving this claim from CNBC.

Do I need to print the defence, sign it and scan it (not an issue as I have a printer & scanner but just want to know if I should), then save it to PDF to email it?

I have not added the CEL V Chan transcript jpg's yet - do I need to include the line stating "CEL V Chan transcript jpg's inserted here" (highlighted in red in previous thread) immediately before, or should I remove this line?

As I have copied over the defence from the other thread - are all of the paragraphs relevant or should I remove some? Likewise, is there anything additional which was not relevant then but is now and which I should include?

After the defence is ready to go and saved to as PDF - is it worth sending before Monday 14th October or (as was mentioned in the other thread relating to the WS), should I wait until 1530 on Monday 14th October just before the 4PM deadline?
Title: Re: Britannia Parking Group / DCB Legal Ltd – Failed To Make A Valid Payment – The Pavilion, London, W12 0HQ
Post by: mikepapa on September 28, 2024, 05:29:38 pm
Are you saying that this link to the PDF advice on how to do the AoS on MCOL does not work?

https://www.dropbox.com/scl/fi/r7pj2q44de5r7dg97yi83/money-claim-online-How-to-Acknowledge.pdf?rlkey=9y9gfemyylmprpjfdimw49qpk&st=136161m2&dl=0

If not, what error message or problem are you getting?

Don't try and read it in DropBox. Download it to your computer/device and open it there.

Nope, works fine. I haven't seen that link before and didn't find it within the stickies at the top of the Private parking tickets forum list.

Just downloaded and opened it in Adobe. Printing it now and shall shortly follow the advice therein, thanks.
Title: Re: Britannia Parking Group / DCB Legal Ltd – Failed To Make A Valid Payment – The Pavilion, London, W12 0HQ
Post by: b789 on September 28, 2024, 05:19:10 pm
Are you saying that this link to the PDF advice on how to do the AoS on MCOL does not work?

https://www.dropbox.com/scl/fi/r7pj2q44de5r7dg97yi83/money-claim-online-How-to-Acknowledge.pdf?rlkey=9y9gfemyylmprpjfdimw49qpk&st=136161m2&dl=0

If not, what error message or problem are you getting?

Don't try and read it in DropBox. Download it to your computer/device and open it there.
Title: Re: Britannia Parking Group / DCB Legal Ltd – Failed To Make A Valid Payment – The Pavilion, London, W12 0HQ
Post by: mikepapa on September 28, 2024, 05:02:53 pm
Welcome. We only need to see the first page of the claim. The other forms you can dispose of and you may want to delete the images of those on this thread to make it slightly more manageable.

With an "issue date" of 10th September, you have until Sunday 29th September to submit the Acknowledgement of Service (AoS) through the MCOL website. There is no advantage to delaying the AoS but do not miss the deadline for doing so.

Once the AoS has been submitted, you them have until 4pm on Monday 14th October to submit your defence. That's plenty of time to prepare. For now, follow the advice in the linked PDF on how to submit your AoS. Under no circumstances use the defence text box on MCOL. Do not put even a comma in there as that would be the sum total of your defence.

The defence will be submitted as a PDF attachment to an email. Once we've had a chance to look at the claim, we can assist in preparing a defence to the claim. As it has been filed by DCB Legal, I would put money on the claim eventually being discontinued before any hearing.

You are correct with your assessment that this a scam. However, you are not dealing with normal humans.

Here are a couple of threads with a much more complex claim that includes the defences we provide and also the witness statement:

https://www.ftla.uk/private-parking-tickets/vcs-bristol-airport-missed-failed-appeal-email-170-demand-for-payment/

https://www.ftla.uk/private-parking-tickets/received-two-pcns-from-april-2023-with-legal-and-court-fees-on-top-but-1256/

Thank you for the detailed reply. Also, apologies for clogging the space, and thank you @DWMB2 for removing the unnecessary attachments in my lost post.

I have tried reading the 2 threads you linked but that's some challenging reading due to people asking for advice then going ahead and not using it. So, I have just saved them out as PDF's which I will print and highlight the advice provided so I can drown out some of the waffle - like when advice is asked for then not listened to.

I have just now logged into the MCOL website intending to submit the AoS. I appreciate I am fairly close to the deadline of tomorrow but I have been up to my eyes for the last 12 days which is why I am now intending to give this it's due allocation of my mental resources rather than half as much, as it would have had should I have began last week.

I thank you for your advice on not using the MCOL website to submit my defence, and will do exactly that. However, you mentioned a linked PDF on how to submit the AoS but I am unable to see that - I have the 2 linked threads and I've looked through the forum stickies but do not see anything on advice for how to submit the AoS.
Title: Re: Britannia Parking Group / DCB Legal Ltd – Failed To Make A Valid Payment – The Pavilion, London, W12 0HQ
Post by: DWMB2 on September 13, 2024, 04:07:43 pm
I've removed the additional pages.

Will add Britannia to Euro Car Parks as an operator seemingly trawling through their back catalogue recently.
Title: Re: Britannia Parking Group / DCB Legal Ltd – Failed To Make A Valid Payment – The Pavilion, London, W12 0HQ
Post by: b789 on September 13, 2024, 04:03:25 pm
Welcome. We only need to see the first page of the claim. The other forms you can dispose of and you may want to delete the images of those on this thread to make it slightly more manageable.

With an "issue date" of 10th September, you have until Sunday 29th September to submit the Acknowledgement of Service (AoS) through the MCOL website. There is no advantage to delaying the AoS but do not miss the deadline for doing so.

Once the AoS has been submitted, you them have until 4pm on Monday 14th October to submit your defence. That's plenty of time to prepare. For now, follow the advice in the linked PDF on how to submit your AoS. Under no circumstances use the defence text box on MCOL. Do not put even a comma in there as that would be the sum total of your defence.

The defence will be submitted as a PDF attachment to an email. Once we've had a chance to look at the claim, we can assist in preparing a defence to the claim. As it has been filed by DCB Legal, I would put money on the claim eventually being discontinued before any hearing.

You are correct with your assessment that this a scam. However, you are not dealing with normal humans.

Here are a couple of threads with a much more complex claim that includes the defences we provide and also the witness statement:

https://www.ftla.uk/private-parking-tickets/vcs-bristol-airport-missed-failed-appeal-email-170-demand-for-payment/

https://www.ftla.uk/private-parking-tickets/received-two-pcns-from-april-2023-with-legal-and-court-fees-on-top-but-1256/

Title: Britannia Parking Group / DCB Legal Ltd – Failed To Make A Valid Payment – The Pavilion, London, W12 0HQ
Post by: mikepapa on September 13, 2024, 02:46:28 pm
Hello all,

I received a letter from The County Court yesterday, which includes a Claim Form, Response Pack, Defence and Counterclaim, and Admission Form.

I’ve taken some time to try to understand what it is and why I have received it. It included a link to moneyclaim.gov.uk so I have created an account there so I can check what it is, however, there is no images attached or anything that helps me to understand what is going on – just that claimant “Britannia Parking Group Ltd” are making a claim against me for £329.52 and this was issued on 10/9/2024. Thereafter, I have options for submitting Acknowledgement of Service and multiple Response Forms.

As per the forum guide, I have scanned and redacted the forms I received and I have uploaded them to Imgur and attached to this post.

The forum guide also mentions to take photos of the car park signage but I don’t live close. It is not impossible for me to get these though, just a challenge is all – so if they would make a significant difference then please advise and I shall endeavour to get photos.

I am unsure how relevant the photos would be, however, as the Claim Form states that “the PCN(s) were issued on 07/07/2019”.

I do recognise the pub/ bar and I have visited it once, when colleagues and I (from a previous job) had drinks there on one occasion. My memory is pretty good but I don’t explicitly remember the parking details of one evening amongst many, over 5 years ago.

With that said, there is niggle in my mind about parking being free for 2 or 3 hours for paying customers of the pub – or something along those lines. I would presume that I would have adhered to this, or certainly tried my best to.

Since yesterday, I have tried to find a transaction from the pub dated then but my personal account doesn’t have one and my Amex doesn’t allow me to check that far back. I have also checked just in case there is a photo taken whilst there with colleagues, but I do not have any. I have checked my email to see if I had an email receipt for paying for parking but there is nothing there either.

The idea that someone comes along over 5 years later and says hey, give me £330 is difficult to swallow. I haven’t even had the car for over 2.5 years as it was written off on 7/2/2022. I was also at a different address in 2019, as I moved in May 2021.

I want to fight against this but this is all new to me and the threat on the letters of me having CCJ’s against me feels like they’re trying to intimidate me into paying something which I honestly believe is absurd. I would so grateful for any help you guys can please provide on how to proceed with this.

(https://i.imgur.com/CVnGCUn.png)