Free Traffic Legal Advice
Live cases legal advice => Private parking tickets => Topic started by: Blxnt_227 on June 14, 2024, 02:02:57 pm
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Is this the first you have heard about this PCN? Did you receive an NtK in the post before this?
What did Hertz say when you queried this? What has B&Q got to do with Hertz or is it just that they use the same car park?
Did you see the signs in the car park about maximum stay? Did you presume that it didn't apply to you? What did B&Q say when you mentioned that you were not a customer of theirs but of Hertz? How were you supposed to know that you needed to enter your VRM into a terminal at B&Q.
A lot of questions that you have not elaborated on.
You can safely ignore all debt collector letters, including the one you've shown us.
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on the 24/02/2024 the keeper of the vehicle in question hired a van from Hertz and the vehicle in question was left for the duration of the hired time. The pick up location was at B&Q in Binley. There are pictures of the vehicle entering and exiting the carpark after the 3 hour Customer Stay.
Since this date keeper has now received a letter from QDR Solicitors saying they owe £140 for overstaying the 3 hour customer stay (14/06/2024)
Keeper has not received the actual PCN just the letter from the solicitors.
Keeper has spoke with B&Q and has been told that charges can be waived if they give VRN at the customer service desk during hire.
Here is the letter
(https://i.imgur.com/KLbKOHa.jpeg)