Free Traffic Legal Advice

Live cases legal advice => Private parking tickets => Topic started by: Jogon on May 27, 2024, 05:00:11 pm

Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: Jogon on May 15, 2025, 02:50:57 am
It may not feel like it right now, but that is a win. Know that it has cost them more than it cost you.

If you’ve not received a letter from DCB Legal notifying you of the discontinuation together with a copy of the N279 NoD, in the next few days, you will have further grounds to follow up with a complaint to the SRA.

In the meantime, you should make a formal complaint to HMCTS about the abysmal lack of response and shoddy system when trying to resolve urgent issues. Go to:

https://hmcts-complaint-form-eng.form.service.justice.gov.uk/

You can also upload documents to back up your complaint.

You should get your MP involved too.

IN the meantime, If you receive your copy of the N279, please post it here.

An update of sorts, still no paperwork from the other side regarding discontinuation or indeed
anything at all re the striking out / costs etc

However I did receive yesterday 13th an email from an Administative officer of the court in my
response to my request (twice sent) for a judicial intervention 2 weeks ago,  bearing in mind the case was struck out or discontinued 6/7th May.

It said:


Good Afternoon

To refer your letter to the judge, you’ll need to complete an N244 Application Notice, you
can find this application on line

Please note that fee charges apply

Kind Regards

(name of Administrative Officer)
------
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: DWMB2 on May 09, 2025, 11:08:16 am
Regardless of the outcome of the costs, I’ll be donating £25 to help here with the hosting fees, it’s the very least I can do.
The website doesn't take donations - advice is given for free, and the site's owner generously covered the cost of registering the domain etc. Somewhere there is an option to pay a US$ amount for 'membership', but I would recommend against doing this - this option wasn't added by us, and that money goes to the forum software providers, not this website's owner.

You may wish to make a donation to a charity of your choice, if you can afford to do so, but this is entirely discretionary.
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: b789 on May 09, 2025, 10:56:43 am
It may not feel like it right now, but that is a win. Know that it has cost them more than it cost you.

If you’ve not received a letter from DCB Legal notifying you of the discontinuation together with a copy of the N279 NoD, in the next few days, you will have further grounds to follow up with a complaint to the SRA.

In the meantime, you should make a formal complaint to HMCTS about the abysmal lack of response and shoddy system when trying to resolve urgent issues. Go to:

https://hmcts-complaint-form-eng.form.service.justice.gov.uk/

You can also upload documents to back up your complaint.

You should get your MP involved too.

IN the meantime, If you receive your copy of the N279, please post it here.
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: Jogon on May 08, 2025, 11:24:39 pm
Tried ringing the call centre on Wednesday, went from 59 to 0 in about 55mins, got connected but then they disconnected me, tried again and the same happened.

So went to the court, despite the answering machine stating they were open from 9am/5pm or thereabouts they are not open at all, 5 staff at the doors close to the scanner ‘ sorry, since ‘covid’ blah blah,  not open, but I could take a form and book an appointment,  no thanks, but what an utter waste of time the court service appears to be, how does anything get done?

So, today Thursday I tried calling the central call centre again, first time took 45 mins, disconnected after about 1 minute of speaking to whomever, I tried again and 1 hour later I was connected and stayed connected.

I asked if the other side had paid the trial fee, but all the call centre could see on the system was that the case had been discontinued, they couldn’t tell me by who or what but it had been discontinued on the 6th of May?

Apparently they won’t know any more until the local court update the system with whatever order it is, which when pressed said, ‘anything up to 14 weeks’ before I get something through?

Todate I have not received anything from the claimant re discontinuation.

I asked the call centre staff re claiming for costs, he had a look and came back with ‘ You need to make a counter claim’.  at which point I realised I wasn’t going to be getting anywhere with them so terminated the call.

In Notice of Trial date, it states:

Unless the claimant does by 2pm on 7th May 2025 pay to the court the trial fee of £27 or file a properly completed application (ie one which provides all the required information in the manner requested) for help with fees , the then claim will be struck out with effect from 7th May 2025 without further order and, unless the court orders otherwise, you will also be liable for the costs which the defendant has incurred.

I haven’t received anything from the other party re discontinuation, so would it be feasible to attempt to claim for the costs? I have no idea as to what amount would be reasonable, I’ve spent an amount of time on it etc

Nothing was ever received from the Judge re my letters requesting ‘judicial intervention’. either.

Regardless of the outcome of the costs, I’ll be donating £25 to help here with the hosting fees, it’s the very least I can do.

It should never have gotten to this point, the claimant are nothing but chancers, bullying people in the hope that they give in and pay up, money that they (claimant) were never entitled to in the first place in many cases, mine included. 

I’ll update as and when anything shows

and finally thankyou to you b789, your predicted their every move, your advice was 100% spot on,  I can only thank-you for your time, it has been very much appreciated throughout, Thankyou!
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: Jogon on May 05, 2025, 03:29:24 pm
I’ll do exactly that and I’ll update here accordingly.

Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: b789 on May 03, 2025, 09:44:29 am
No to worry. If you've not received a copy of the claimants WS by 4pm on Tuesday, call the court on Wednesday afternoon to confirm whether the trial fee has been paid. If it hasn't, check whether the claimant has discontinued and the hearing has been vacated.

If they haven't paid the trial fee by 2pm on Wednesday, the claim is struck out. If they have discontinued and failed to inform you, you can make an order for costs for their unreasonable behaviour.
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: Jogon on May 02, 2025, 06:52:50 pm
I phoned the courts, total waste of time as every option ended in the central call centre which is an experience all by itself

In the end I sent it again in email, same drill as before but as per your advice above to the court manager as apposed to the judge direct.

Yes, they have to pay a fee by 2pm on 7th May, exchange of witness statements etc by 4pm on the 6th May
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: b789 on May 02, 2025, 11:25:52 am
For some obscure reason, you redacted the date that the clamant has to pay the trial fee by. What date this month is that deadline???? I'm assuming that it is Wednesday 7th May. Never redact any dates with you show us copies of correspondence, especially from the court.

I am confident that DCB Legal will not pay the trial fee and will discontinue (if they haven't already). They have the same deadline as you to file their WS. It will not matter if you file yours a day after seeing theirs, assuming they even issue one.

If you can go to the court in person, then that would be useful, if only to try and speak to someone in management and ask why your original letter has not even been acknowledged. Make sure to check that the claim hasn't been discontinued already and the hearing vacated.

It wouldn't be the first time that DCB Legal has failed to copy in the defendant with their N279 Notice of Discontinuation (NoD).

I also advise you to send the following to the court, marked URGENT or take it with you to the court and make sure that it is given to a court manager urgently:

Quote
Subject: URGENT – Procedural Unfairness Arising from Allocation Order – Claim No. [INSERT]

To: enquiries.derby.countycourt@justice.gov.uk

FAO: Court Manager – Request for Referral to a District Judge

Claim Number: [Insert Claim Number]
Parties: UK Parking Control Ltd v [Defendant’s Full Name]

Dear Sir or Madam,

I write to raise an urgent and unresolved issue of procedural unfairness stemming from the allocation order dated 4 April 2025, and to request that this matter now be placed before a District Judge.

A formal letter was sent to the court on 10 April 2025 highlighting the imbalance and lack of parity created by the order, but no response has been received.

The current situation is unacceptable. Today is Friday 2nd May, and with the bank holiday weekend, the court is effectively closed until the day of the deadline — Tuesday 6th May. If this matter is not addressed today, the defendant will suffer irreversible prejudice.

The following three facts are central to the issue:

1. The allocation order dated 4 April 2025 ordered the claimant to file and serve additional particulars and supporting documents (para. 2 a–f), remedying the defects in their original Particulars of Claim, by 6 May 2025.

2. The same order required the defendant to file a witness statement by 4pm on 6 May. However, as of today’s date (2 May 2025), the claimant has not served the further particulars or any witness evidence. If the claimant complies at the last possible moment, the defendant will have had no opportunity to review or respond, as the deadlines are concurrent.

3. This creates a serious procedural unfairness and denies the defendant a fair chance to present their evidence. The defendant’s original Defence was limited to stating an inability to respond properly due to the claimant’s defective PoC, which the court has since acknowledged via the additional directions.

It is still unexplained why the claimant has been afforded the chance to correct their procedural failings, while the defendant has been denied an equivalent opportunity to amend the defence. This clearly undermines the overriding objective of fairness and equality of arms under CPR 1.1.

I therefore respectfully request that a District Judge reviews this matter today and considers issuing appropriate directions to correct the imbalance before the deadlines take effect on 6 May.

Yours faithfully,

[Defendant’s Full Name]
[Defendant’s Postal Address]
[Email address / contact number]
[Date: 2 May 2025]
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: Jogon on May 02, 2025, 03:47:55 am
Just a query here, since I sent the request for the Judicial Intervention on 11th April I have heard nothing from the Derby court or anything on MCOL

The judge expects exchange of witness statements by 4pm on 6th May, i’ve not as yet has anything from UKPC but more importantly I’ve not received anything from Judge Davies or the court?

I’ve drafted another email but haven’t as yet sent it pending on what you may be able to advise?

Should I send it by email or hand deliver a copy to the courts later today, as they don’t work weekends the next day for it to be seen if hand delivered would be Monday 5th May

___

Case Number: 123456
Claimant: ****
Defendant ****
Date: 2nd May 2025

Dear Judge Davies,

I write as the defendant in regards to the above case number.

I sent an email to yourself dated 11th April 2025 a copy of which I have attached to this email, I copied myself
in on my email so as to provide to myself a proof of delivery to the courts, I can confirm I received my mail by return after sending.

The purpose of my email was to ask for Judicial Intervention to Prevent Prejudice Following Procedural Irregularity in Allocation Order.

As of the date of this further email Friday 2nd May I have not heard back from yourself in regards to my request?

As you has previously instructed in your  Notice of Allocation to the small claims track (Hearing) 4th April 2025
for witness statements and Documents to the court to be sent to each other (claimant/defendant) and the court by
4pm on 6th may 2025 I am mindful that this date is almost upon us?

Could you please advise?

Sincerely
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: Jogon on April 11, 2025, 03:27:21 pm
I don’t think kindling is eco friendly, I prefer to recycle, therefore I gave it to my children, one of which made a paper airplane, sadly it’s maiden flight ended in tears due to one my my pooches taking it out of the air midflight.

I sent the email, it sent me a copy back, doesn’t appear to have bounced either.
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: b789 on April 11, 2025, 03:14:55 pm
I already told you way back in this post why to do about debt collectors letters:

https://www.ftla.uk/private-parking-tickets/ukpc-disabled-parking-bay-badge-was-with-us/msg24854/#msg24854
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: Jogon on April 11, 2025, 01:56:29 pm
I’ll send it via email shortly,

Just a small update, one of UK Parking Control’s their hired hounds (debt agency) have today
sent me a ‘Without Prejudice save as to costs’ offer of £100 on the alleged full balance of £259.80
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: b789 on April 11, 2025, 08:22:52 am
Do not use signed for post. If you insist on using post rather than email, then simply send first class with a free “proof of posting” certificate from any post office.

An email, copied in to yourself is instantaneous and is proof of posting and delivery, if it is not bounced back.
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: Jogon on April 11, 2025, 01:19:31 am
It was District Judge Davies.   I only redacted as didn’t think it was required.

I’ll send the advised letter tomorrow Friday vis 1st class signed for and as an email tomorrow also.

Thankyou!
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: b789 on April 10, 2025, 11:43:11 am
Received Hearing date from local courts today

Regarding the directions order, I advise you to send the following to the named judge (no idea why you redacted that) who issued the order at Derby County Court. You can either post it first class but get a free proof of posting certificate from any post office or send it as an attachment by email to enquiries.derby.countycourt@justice.gov.uk and CC in yourself. Make sure that the email subject is marked for the attention of District Judge [surname] and include the claim number. In the body just state that the attached correspondence is for the urgent attention of District Judge [surname]:

Quote
To: District Judge [Judges surname]
Derby County Court
Morledge
Derby
DE1 2XE

[date]

Claim Number: [Insert claim number]
Claimant: [Insert name]
Defendant: UK Parking Control Ltd

URGENT: Request for Judicial Intervention to Prevent Prejudice Following Procedural Irregularity in Allocation Order

Dear Judge [surname],

I write respectfully regarding the allocation order dated 4th April 2025 made in the above matter, in which you directed the claimant to provide additional particulars and supporting documents under the heading “Additional Directions in a contractual claim for breach of parking terms.”

The directions require the claimant to file and serve several documents which were omitted from the original Particulars of Claim, including contractual terms, landowner authority, and the calculation of the sum claimed. These omissions rendered the Particulars of Claim non-compliant with CPR 16.4(1)(a), as the claimant failed to plead material facts necessary to establish a cause of action.

However, the order contains no provision for the defendant to amend their defence in response to this newly introduced material. This risks creating a significant procedural imbalance. The claimant is, in effect, being permitted to advance or clarify their case after the defence has been filed, while the defendant is afforded no corresponding opportunity to respond.

This position is inconsistent with the overriding objective under CPR 1.1, which requires that parties be placed on an equal footing and that cases be dealt with fairly and justly. The resulting prejudice to the defendant is clear, particularly where the original defence could not address matters that were not pleaded in the claim.
It would also be manifestly unfair to expect the defendant to incur the cost and administrative burden of a formal application under CPR 17.1(2)(b), particularly where the issue arises through no fault of the defendant, but rather from the claimant’s failure to comply with basic pleading requirements.

Accordingly, I respectfully request that the matter be reconsidered and that a corrective direction be issued, either:

• granting the defendant permission to amend the defence following service of the claimant’s further documents; or
• issuing such other case management directions as may be necessary to restore procedural balance.

I trust the court will agree that such a step is necessary to ensure fairness, proportionality, and the proper administration of justice.

Yours faithfully,

[Full name of Defendant]
[Address]
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: Jogon on April 10, 2025, 01:05:52 am
OP, can I move you away from process to your defence pl.

Was there a breach of contract?
If so, the driver is liable;
In the alternative the keeper may be held liable.

So, where are you?

IMO, putting a BB on a seat in the car is not displaying 'clearly'. I know of no publication or case law which suggests otherwise. So, the court is likely to find that the BB was not displayed clearly and therefore the driver was in breach and a parking charge is owing.

Can the claimant prove you're the driver?

In the alternative, could they hold you liable as keeper?

The essence of the answers to the above seem to have been lost in a sea of process. Process is important, but so is having a defence.

I was not the driver, they don’t know who the driver was, they’ve also messed up re dates on appeal which seems to have not made any difference, however I can’t add anything more than what is contained in the early states of this thread?

Just to answer your query, the signage on the retail park simply states the badge needs to be clearly displayed, it doesn’t however say where it needs to be displayed? just that it’s clearly displayed which it was.

Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: H C Andersen on April 08, 2025, 09:10:33 pm
OP, can I move you away from process to your defence pl.

Was there a breach of contract?
If so, the driver is liable;
In the alternative the keeper may be held liable.

So, where are you?

IMO, putting a BB on a seat in the car is not displaying 'clearly'. I know of no publication or case law which suggests otherwise. So, the court is likely to find that the BB was not displayed clearly and therefore the driver was in breach and a parking charge is owing.

Can the claimant prove you're the driver?

In the alternative, could they hold you liable as keeper?

The essence of the answers to the above seem to have been lost in a sea of process. Process is important, but so is having a defence.
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: b789 on April 08, 2025, 05:38:28 pm
You can't post a PDF as an image unless you convert it to an "image" such as a JPEG or PNG format.

I see that the allocation judge has failed to allow you to submit an amended defence if the claimant abides by the order. I will advise on the next steps after I have sought advice from a judge.
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: Jogon on April 08, 2025, 05:19:02 pm
Received Hearing date from local courts today[attach=3][attach=4]



No idea how to get the images to post inline

[attachment deleted by admin]
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: Jogon on March 16, 2025, 11:17:26 pm
Yup, all so so far, received a notice from the local courts stating it had been sent to the courts for allocation.  It’s to be referred to a procedural judge for allocation to the track and case management directions.  Details of the judges decision sent via notice of allocation.

Thats the very latest.
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: b789 on February 11, 2025, 10:58:14 am
Most local courts are overloaded and backlogged. At some stage, the case will be reviewed by a case management judge and they will decide whether to strike out the claim, order the claimant to submit further more detailed PoC or assign a hearing date. You will receive a court order telling you what the judge has decided to do and any dates and deadlines you must adhere to.

When you receive the order, please show it to use (suitably redacted of your personal details). If a hearing date is assigned, the claimant still has a deadline by which they must pay the hearing fee. It is at this stage that DCB Legal will discontinue the claim. You should receive a copy of an N279 Notice of Discontinuation form sent by DCB Legal but they are known to not always do this.

I will explain further when you receive sms due us the order from your local court.
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: Jogon on February 11, 2025, 12:05:48 am
Latest is that it was transferred to my local Court in the middle of last month, nothing since then.
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: b789 on January 13, 2025, 03:05:03 pm
There is no register of vehicle “owners”. It means nothing.

You are either the driver or the keeper. You could be both but they are not allowed to infer or assume the keeper is the driver.

If their PCN is not compliant with PoFA, they cannot transfer liability from the unknown driver to the known keeper.

In the majority of cases, the PCN is not fully compliant with all the requirements of PoFA. Hence, why you are always advised not to reveal the drivers identity.
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: Jogon on January 13, 2025, 02:37:06 pm
It went exactly as you stated. Mediator was pleasant enough.
They mediator didn’t attempt to give an opinion, just reminded me of the possible costs issue should
it go to court and judgement was made against me.

The other side had simply stated they’d looked at the photos and observed a coat on the seat not a badge, but altogether skipped that this was secondary to the issue that they had not named the driver and simply sent me the the ticket as owner of the vehicle and had ignored my defence.

I offered nothing, was asked if I wanted to reconsider to which I said no and the call was terminated.

Call in total, 8 minutes .

Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: Jogon on January 13, 2025, 01:10:13 pm
Thankyou!   I’ll let you know how it goes
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: b789 on January 13, 2025, 01:48:49 am
The mediation is not part of the judicial process. There is no judge or solicitors involved.

You do not need to explain your position to the mediator. They are not legally trained. If they ask, then you tell them that you have submitted a defence and the claimant knows your position.

You offer £0 and it will be over in minutes. Ignore the mediator if they think they have an opinion about your prospects. You will see the claimant in court.

You will have completed your obligation to “attend” the call. That’s it.
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: Jogon on January 12, 2025, 10:00:29 pm
Mediation is on the morrow.

I have no intention of settling or making any offers of any kind.

How long does the call take? 

In the blurb i got last month it states I need to explain my position?

I’d like to keep it short, I was going to say that my filed defence had all the details relevant to the case but I guess that may appear flippant.

I don’t feel I need to explain to them that I wasn’t the driver and that despite this knowledge being available to the claimant they decided to proceed with the claim and I have no interest in settling anything at any cost.

Or is that not appropriate wording?
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: Jogon on November 17, 2024, 08:19:50 pm
Just to update, sent in the questionnaire via email cc’d in dcb and myself, automated responses from both received.

Thankyou so far for your help.
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: b789 on November 15, 2024, 01:40:56 am
CC’ing in DCB gives them the same form as I’m sending into the courts?

Yes. You have to copy in the other party to anything that is sent to the court.
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: DWMB2 on November 14, 2024, 10:31:12 pm
If you really want to acquire a new phone number solely for the purpose of this nobody is stopping you, but it seems like an entirely unnecessary effort and expense to me. You're providing your number for the purpose of attending the mediation call, and if DCB Legal were to then use it to engage in any 'extracurricular' pestering this would be improper of them.

In the extremely unlikely event that they did, you could simply hang up and block their number.
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: Jogon on November 14, 2024, 10:09:58 pm
CC’ing in DCB gives them the same form as I’m sending into the courts?
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: b789 on November 14, 2024, 12:44:40 pm
You are only providing the number to the HMCTS. Even if your number was available to any "bottom feeders", you can always block their numbers and get on with your life.
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: Jogon on November 14, 2024, 12:10:14 pm
Ok, thanks for the further clarification, I’ll do as you state.


In regards to the mobile number, I just don’t like the idea of the bottom feeders
phoning me outside of the mediation be that before/after or in 6 months. 


Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: b789 on November 14, 2024, 12:50:58 am
It’s a simple DQ form. Stop reading into it as some kind of plot. It is for court administrative purposes. If you put unavailable every day in the morning you will probably face some kind of sanction. Don’t try and be clever.

The mediation call is only mandatory to “attend”:the call. It is not part of the actual judicial process. No judge or lawyer involved. You offer £0 and it is over in minutes.

What is this paranoia about giving them your phone number? Also, stop thinking about sending anything by post, especially recorded. What an absolute waste of money and resources. Sending anything signed for is useless. If someone declined to sign for it, all you’d have is proof of non-delivery. If you ever insist on using snail mail, get a free Proof of Posting certificate from any post office.

Download your own N180 form online. Google is your friend. You can sign it by simply typing your full name for the signature. You send it as a PDF attachment. In a single email addressed to DQ.cnbc@justice.gov.uk and info@dcblegal.co.uk and CC in yourself. Make sure that the claim number is in the email subject field.

As for the other questions, yes to small claims track. NO to determination without a hearing and the reason:

Quote
I wish to question the Claimant about their evidence at a hearing in person and to expose omissions and any misleading or incorrect evidence or assertions.

Given the Claimant is a firm who complete cut & paste parking case paperwork for a living, having this case heard solely on papers would appear to put the Claimant at an unfair advantage, especially as they would no doubt prefer the Defendant not to have the opportunity to expose the issues in the Claimants template submissions or speak as the only true witness to events in question.

Of course you want the claim heard in your local county court. As for all the other questions, they are self explanatory.

So, download your own form, fill it in online and send by email. Couldn’t be simpler, no trees slaughtered and no need to trudge to the Post Office. You have proof of delivery and that’s that.

Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: Jogon on November 14, 2024, 12:08:49 am
Ok, so they sent me in the post on 4th of this month and filed by them (claimant) on the same day.  Form N180 Directions Questionaire and it
has to be filed by 21/11 to the Northampton Court

The claim number was written in ink (presumably by the claimant)

It’s a reasonably detailed 7 page

B: Wants again my contact details, no problem

C: Track: Do I agree the small claims track is the appropriate track which
I’m assuming if it was to go to court then this would be the track.

D: Suitability for determination without a hearing? Yes/No and if the latter why not?

E1: About the mediation appt, it asks for my mobile number, I’ll supply it for the small claims mediation service of course but as I have to serve/send a copy to the claimant I don’t want them pestering me on it post any stay that ‘may' be applied? Best to get a pay as you go number simply for this action/call/paperwork?

E2: Dates I’m not available in the next three months, I’ll be adding all mornings from 8am until 10pm due to commitments and 3pm until 5pm all weekdays for similar commitments, do they give advance warning of the call?

A few more questions then on to

F and a hearing, asking me what court i’d prefer for the no claims hearing/ then evidence/witness/ and then onto interpreters, I guess i’d choose my local one.

Do I need to fill F  and then G in anyway?

What happens if i miss the call?

Pending a response here, should I fill the form in as whatever is advised and then send it recorded signed for in the post tomorrow so it will arrive at the courts for the 19th?

Or is there an online version I can fill in and apply/upload so as to save time?

Also, I’ll send a copy to the claimant via 1st class signed for, wouldn’t want them to say they hadn’t received one.


Thankyou!
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: b789 on November 02, 2024, 04:22:04 pm
Mediation has been mandatory for all claims since 22nd May 2024. They have simply used an old version of the form.

Mediation is not a trial and does not involve a judge or a lawyer. It is only mandatory to “attend” the phone call, nothing else. You offer £0 and it is over in minutes. It has no bearing on anything subsequent to it.
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: Jogon on November 02, 2024, 03:52:34 pm
No worries, I guess their Small Claims Questionaire they’ve enclosed with their details filled in is
simply them following the procedure, the next i’ll hear is from the cours with a similar one for me to fill out with my details
to fill out? 

On their form its ticked that they agree to mediation (how thoughtful of them). am I to tick the same when I receive the form
from presumably the courts?   I don’t actually see what i should enter into any mediation scenario with them given they still
do not have the details of the alleged driver at the time of the alleged incident?…but if this is the process then so be it.
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: b789 on November 01, 2024, 02:21:03 pm
Bog standard reply and exactly as expected. Mediation has Ben mandatory for all claims since 22nd May 2024.

Mediation is not a trial and does not involve a judge or a lawyer. It is only mandatory to “attend” the phone call, nothing else. You offer £0 and it is over in minutes. It has no bearing on anything subsequent to it.
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: Jogon on November 01, 2024, 12:54:49 pm
Update to this:

Received today along with a Directions Questionaire re Settlement/Mediation and them ticking a box that they
agree to it being sent to a small claims mediation service. pah!

[attachment deleted by admin]
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: Jogon on October 14, 2024, 09:32:20 pm
I didn’t hit the ‘start defence’ in the response forms on mcol but instead
send the aforementioned documents, duly signed as a applicable along with the claim number in the title header of the email, I cc’d myself in and about 30 seconds later I received the automated response from the claim responses team email account.

Will the status summary on the mcol show as updated under the ‘claim history once they have loaded my defence to the portal?

this was their text:
Thank you for emailing the Claim Responses Team in the Civil National Business Centre. Please expect a response to your enquiry in 10 days
 
 
When sending us documents please ensure you comply with the Practice Direction 5B
 
https://www.justice.gov.uk/courts/procedure-rules/civil/rules/part05/pd_part05b
 
Documents not complying will not be accepted, in particular if it is over 10MB or 25 printed pages in size.
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: Jogon on October 06, 2024, 04:52:38 pm
Will do, Thankyou!
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: b789 on October 06, 2024, 04:17:55 pm
Just one other point, should it be mentioned anywhere in the defence regarding them disallowing any appeal early on due to them disallowing any appeal before the latest date it needed to be appealed (see page one here)  or does this muddy the waters of the above defence?

It is not relevant to anything. As mentioned above, do not edit anything in the defence except the headers and add your typed signature.
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: DWMB2 on October 06, 2024, 04:15:51 pm
Leave that out
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: Jogon on October 06, 2024, 04:12:02 pm
Thankyou for this, it’s much appreciated. 

Just one other point, should it be mentioned anywhere in the defence regarding them disallowing any appeal early on
due to them disallowing any appeal before the latest date it needed to be appealed (see page one here)  or does this muddy the waters of the above defence?
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: b789 on October 06, 2024, 03:22:23 pm
Do not use the MCOL to submit your defence. Your defence is submitted as a PDF attachment in an email.

You have over 3 weeks to submit your defence.

Here is the suggested defence and link to the draft order that will accompany it:

Quote
IN THE COUNTY COURT
Claim No: [Claim Number]

BETWEEN:

[Claimant's Full Name]


Claimant

- and -

[Defendant's Full Name]


Defendant



DEFENCE

1. The Defendant denies any liability for this claim. A valid Blue Badge was clearly displayed on the passenger seat at the time, which fulfils the requirements for using a designated disabled persons' parking space.

2. There is a lack of precise detail in the Particulars of Claim (PoC) in respect of the factual and legal allegations made against the Defendant such that the PoC do not comply with CPR 16.4.

3. The Defendant is unable to plead properly to the PoC because:

(a) The contract referred to is not detailed or attached to the PoC in accordance with CPR PD 16.7.5;

(b) The PoC do not state the exact wording of the clause (or clauses) of the terms and conditions of the contract (or contracts) which is/are relied on;

(c) The PoC do not set out the reason (or reasons) why the claimant asserts the defendant has
breached the contract (or contracts);

(d) The PoC do not state with sufficient particularity exactly where the breach occurred, the exact time when the breach occurred and how long it is alleged that the vehicle was parked before the parking charge was allegedly incurred;

(e) The PoC do not state exactly how the claim for statutory interest is calculated;

(f) The PoC do not state what proportion of the claim is the parking charge and what proportion is damages;

(g) The PoC states that the Claimant is suing the defendant as the driver or the keeper. The claimant obviously knows whether the defendant is being sued as the driver or the keeper and should not be permitted to plead alternative causes of action.

4. The Defendant has attached to this defence a copy of an order made at another court which the allocating judge ought to make at this stage so that the Defendant can then know and understand the case which he/she/it faces and can then respond properly to the claim.

Statement of truth

I believe that the facts stated in this Defence are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.

Signed:


Date:

Short Defence Draft Order (https://www.dropbox.com/scl/fi/z8zcqfdncdoajgj4ag6a4/short-defence-order.pdf?rlkey=at98xmfwj0ehi3w9d0ia15ogp&st=ew8dkpd1&dl=0)

You only need to edit the defence with the claimants name, your name, the claim number and to sign it by typing your full name for the signature and then date it. There is nothing to edit in the draft order.

When ready, email it to claimresponses.cnbc@justice.gov.uk and CC in yourself. Make sure you receive an auto response from the CNBC. The claim number must be in the email subject and in the body of the email just put "see attached defence and draft order in the matter of {claimant] v {defendant] Claim No.: [claim number].

Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: Jogon on October 06, 2024, 02:45:46 pm
Hello, do I need to be filing the defence anytime soon?   
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: Jogon on September 26, 2024, 06:13:31 pm
I’ve completed the acknowledgement of service, I haven’t clicked on ‘start my defence’ if thats what you mean

States claim was made 24/09 and the AOS was submitted today 26/09

(in regards to the page displayed, I was able to see it, i use a very high res and duckduck as my browser, sometimes the latter strips out some pages just a little.
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: b789 on September 26, 2024, 05:53:50 pm
I'm a Mac user and the document appears with no issues. Don't try and read the document in DropBox. Download the document to your Mac and then open it with Preview (Should do so automatically when you double click it, unless you have changed settings).

There are some notes in that PDF that are not in the MCOL. For example, there is a warning to not try and use the defence submission in the MCOL. The defence will be sent as a PDF attachment by email. Putting even a comma in the MCOL defence text box will be the sum total of your defence.
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: Jogon on September 26, 2024, 05:34:59 pm
Thankyou for the further clarification.

Lastly,my mac seems not to display the AOS link via dropbox in a coherent manner on my page,  i do have this occasionally but
as long as I follow the instructions from that link by way of logging into the mcol link and the supplied password then thats
enough for the AOS? I’ll of course print out/screenshot each section as I do?   and once entered I’ll come back here and update
this thread accordingly?   
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: b789 on September 26, 2024, 05:23:02 pm
It's not a "summons". No crime or offence has been committed. It is simply a matter of contract law, a civil matter.

The details about the breaches of the BPA Code of Practice (CoP) are not really relevant, at this stage. The main thrust of the defence, for now, will be to get the claim struck out. The PoC are woefully inadequate and the point of the Draft Order that goes with the defence is to get the claimant to provide further, detailed PoC so that the defendant can make proper defence.

The Draft Order and the defence have been created with assistance from a long serving District Judge. There is a very long template defence available that has been doing the rounds for quite a few years. However, most judges do not like the defence as it is a very long boilerplate and most don't even bother reading it.

To date, not a single claimant who has been served the order has managed to comply with it and the claims have either been discontinued or struck out. The bulk litigators are renown for being lazy and greedy when overloading the court system with their poorly pleaded claims. Unfortunately, the vast majority of claims issued end up being default judgments. Here, at least, no one simply gives in.
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: Jogon on September 26, 2024, 04:39:25 pm
1: Yes the defendant is the registered keeper.
2: No they were not the driver
3: It has not been appealed (see next 3 paragraphs)
4: The drivers identity has not been revealed, it was simply done in the name of the keeper & recipient of the PCN

Further up into this thread it was also established that the appeal date was closed off 1 or 2 days early by the online
site where it offers an appeal.  In short, no appeal was possible under their dates etc.

In short, the date of the alleged incident was 28/04/24
The pcn they sent was dated 30/4/24

An attempt to enter an appeal on their website was made on 27/05/24 which when attempting to submit
came back with a ‘Not eligible for appeal has been referred to their debt recovery team.}
I took a snapshot of the screen from the site, it clearly shows the date in small lettering at
the foot of the not eligible page as being 27/05/2024

I believe from info within this thread that they did not give the required amount of time (days)
to offer an appeal even.

I’ll attempt to file the AOS in a short while or tomorrow during the day, if successful i’ll come back to
here for your defence draft.

Your efforts are much appreciated thus far.

Stupid thing is the driver is registered as disabled and did have a badge and it was displayed but UK Parking
photos were very clever and did not show the badge, furthermore I’m not sure what their summons means when
it states the badge was not displayed in the displayed manner? On the sign (further up the thread) it just
states clearly displayed (which it was)  just not on the front screen. What is a ‘displayed manner'
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: b789 on September 26, 2024, 03:54:32 pm
With an issue date of 24th September, you have until Sunday 13th October to submit the Acknowledgement of Service (AoS). There is nothing to be gained by delaying the AoS. Follow the advice in this PDF on how to file the AoS:

https://www.dropbox.com/s/xvqu3bask5m0zir/money-claim-online-How-to-Acknowledge.pdf?dl=0

Once the AoS has been submitted, you then have until 4pm on Monday 28th October to file the defence.

When you have submitted the AoS, let us know and a short defence and draft order will be provided.

Just to clarify, is the Defendant the registered keeper? When this was appealed, was the drivers identity revealed or was it simply done in the name of the Keeper who was the recipient of the PCN?
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: Jogon on September 26, 2024, 03:06:31 pm
Yup, does this work



https://imgur.com/a/cMQvtqx
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: b789 on September 26, 2024, 03:05:09 pm
This is how a suitably redacted Claim form should look after redaction:

(https://i.imgur.com/OCLzJPS.jpeg)
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: b789 on September 26, 2024, 02:51:55 pm
Read this for details on how to post images:

READ THIS FIRST - Private Parking Charges Forum guide (https://www.ftla.uk/private-parking-tickets/read-this-first-private-parking-charges-forum-guide/)
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: b789 on September 26, 2024, 02:50:45 pm
You should have responded to the LoC as per the Pre Action Protocol. No big deal though.

No image can be seen. The MCOL password is at the bottom of the text on the middle right of the Claim form headed "Important Note".
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: Jogon on September 26, 2024, 02:48:17 pm
I’ve tried to post in in a variety of formats but get this message


The upload folder is full. Please try a smaller file and/or contact an administrator.
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: Jogon on September 26, 2024, 02:46:36 pm
No I didn’t (respond to the Letter of Claim). should I have?


Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: b789 on September 26, 2024, 02:29:36 pm
And did you respond to that?
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: Jogon on September 26, 2024, 02:27:36 pm
yes to a letter of claim via dcb legal, dated this time last month.
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: b789 on September 26, 2024, 02:25:47 pm
Please post a picture of the Claim form. Redact only your personal details, the claim number, the MCOL password and the VRM. Leave everything else visible, especially the Particulars of Claim (PoC).

Didn't you receive a Letter of Claim (LoC)?
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: Jogon on September 26, 2024, 02:18:22 pm
Hi, just to update, after many letters from about 4 different sets of dca’s (all most likely based across the floor from each other) I have now received a claim form.

What next please? 

Thankyou
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: Jogon on June 03, 2024, 11:03:06 pm
Ok, I might give that a go, I have zero intention of paying them

Seems a bit of a trend they’re setting.

Still would like to query how a security guard working in one of the shops is able to double as a parking warden of sorts, my ticket was issued just before 4:30pm on a Sunday by what I’m reasonably certain was the security on the doors at Dunelm..I mean, which job are they being paid for at the time? 


https://www.birminghammail.co.uk/news/midlands-news/desperate-shopper-slams-parking-company-28586257
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: b789 on June 03, 2024, 09:04:53 pm
Contacting the landowner or their managing agent is always the easiest way of getting these cancelled. So do not give up on Plan A.

You could also write to your MP and ask for their intervention. However, that may be an exercise in futility at the moment considering they are out of a job until after the election... and may continue to be so then!  :o
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: roythebus on June 03, 2024, 08:49:26 pm
Good, they may eventually go away.
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: Jogon on June 03, 2024, 08:40:44 pm
Thanks for that, i’ll do that (ignore until the point of a the court stuff then i’ll be back)

It’s clear from the dates on their letters they didn’t give enough time for any appeal or whatever
it is they deem it as and of course they appear to have ignored the fact re a disabled person was
in the vehicle at the time (stated in my one and only email but taking care not to name the driver)

I also found it strange but probably its normal the only photo they supplied of the inside of the vehicle strategically failed to show the part of the passenger seat where the badge sat and the image quality
was much different to the rest they took.

Anyway, I’ve taken your advice and will cease all contact until such point as they do what they do
to try and badger people into paying them.  I was of a mind to write to the landowner but whats the
point, they’ll most likely ignore the communication anyway.

Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: b789 on June 03, 2024, 08:06:05 pm
The image you have shown us from the NtK and their "file" image are not the same image. You can see that the people behind the car walking away, are in different locations in the pictures.

Regarding the DRA letters, you can safely ignore them. We don't need to know about those. The DRAs are engaged on a no-win, no-fee basis to try and shake the low-hanging fruit on the gullible tree into paying up, the now inflated charge. They are in fact powerless to do anything except use scary words like "bailiff" and "CCJ". They are not a party to the contract  the driver allegedly breached with the PPC. simply ignore the DRAs.

What will happen at some stage is that you will receive a Letter of/before Claim either from UKPC themselves or a legal representative, probably DCB Legal. That letter will give you 30 days to respond or a county court claim will be filed. Whatever response you make or don't to the LoC, they are going to issue a claim anyway. This is good.

Once a claim is issued, we will provide a template defence that is robust and you only need to add a single, short paragraph to it. The thing is, this is part of their modus operandi. They are still hoping that an actual court claim is going to push you over the edge and you will panic and pay the the now even higher sum.

Fear not, UKPC and their bottom dwelling partner DCB Legal have no intention of actually letting their woefully inadequate claims actually get before a judge as they know they are more likely than not to get a spanking in court. They will try and get in touch with you and offer to settle for less. Simply ignore them. What they will finally do, not long before they have to actually pay the hearing fee, is decide to cut their losses and discontinue the claim.

So, for now, weather the storm of useless DRA letters, If you have a wood burner use them as kindling or if you have a pet, use them as lining for a litter tray or cage. If/when you receive an LoC, come back and let us know in this thread.
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: Jogon on June 03, 2024, 07:40:49 pm
An update to this:

A very nice bottom feeding DCA has now sent me a Debt Collection Notice for the alleged debt of £170
from a company known as ZZPS Ltd

BTW the actual letter I sent via Royal Mail has been returned,  when I looked at it
I’d given an address that was not theirs.

The email i sent was sent via their UKPC’s online form, but that didn’t receive a reply


In any case, thats where we’re at.
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: Jogon on May 27, 2024, 10:57:24 pm
Now to include the date of the snapshot from their own pages
(bottomm right)

[attachment deleted by admin]
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: Jogon on May 27, 2024, 08:50:00 pm
The image on the ntk was nothing like the same image on the website.

here are the images

[attachment deleted by admin]
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: DWMB2 on May 27, 2024, 08:49:23 pm
Yes, I can't appeal as it says i'm out of time
Get screenshots of this as advised.
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: Jogon on May 27, 2024, 08:37:56 pm
Yes, I can't appeal as it says i'm out of time, the other photos are as stated of the vehicle and are good quality and doesn't show the badge, the only photo they have of the interior is as above and it strategically misses out where the badge was sitting (passenger seat right hand side of wedged up so you can see it from the front screen....but obviously ignored.

Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: b789 on May 27, 2024, 08:32:33 pm
Have you gone on to the website to appeal and seen if they have other evidential photos on there?

Also, you've obscured the photos on the original NtK which we need to see for evidence of cropping or altering of the images.
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: Jogon on May 27, 2024, 08:24:20 pm
Here is the one pic they supplied of the inside of the vehicle, the badge was to the right of the blue jacket on the passenger seat but strangely enough is not in sight.

The other photos are of the rear screen from a distance, front screen close up, one of the signage and one of th disabled.`

It doesnt say on the sign that the badge has to be displayed in the screen

[attachment deleted by admin]
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: Jogon on May 27, 2024, 08:11:49 pm
Just for now, the rest I will sort out after redacting,.
These are the NtK & Final Demand.

Todays date 27/05/2024

[attachment deleted by admin]
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: DWMB2 on May 27, 2024, 08:00:21 pm
As b789 mentions, the dates seem unusual - you need to show us all of the documents you have received from them. Obscure your personal details but leave on all dates.
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: b789 on May 27, 2024, 07:14:08 pm
After looking at the dates you have provided, you have until Wednesday, 29th May to appeal. If you one ton their website today and got the unable to appeal and increase to £170 message, please make sure you screenshot or photograph that message. It should be timestamped or make sure the embedded EXIF data is available.

They have breached both POFA and the BOA CoP by increasing the charge and preventing you from appealing before 28 days after issue. If the alleged breach of contract occurred on the 28th April and the NtK was received on the 30th April, the issue date must be the 29th April. With an issue date of 29th April, the given date is 1st May. 28 days after 1st May is Wednesday 29th May.
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: b789 on May 27, 2024, 07:05:02 pm
Please stop communicating with them. You appear to be under the misapprehension that you are dealing with a company that has any inkling of a customer service ethos. Forget that. You are dealing with ex-clamper thugs out to scam you for as much as they can.

Stop sending anything by recorded delivery (or whatever it's called these days). The best that that expensive option is to prove non-deliver if anyone were not to bother signing for it If you are going to communicate by post, all you have to do is go to any post office and request a "proof of posting" certificate. It's free and is enough to use in court, should it ever get that far, that the item was posted and was deemed to have been delivered within whatever the first and second class posting times are these days.

The best and easiest way yo communicate is by email. With email you have a forensic trail to show, to the second, when it was sent. It is instantaneous and if you still insist on writing a letter, why not do it, scan it and attach it to an email as a PDF?

Back to your PCN. Please show us the original NtK you received, front and back showing all dates and times. just redact your personal info, the VRM and the PCN number. Unless otherwise advised, DO NOT under any circumstances reveal the identity of the driver. UKPC have no idea who that is unless the keeper reveal it. Hopefully you did not do so in your earlier correspondence.

The person liable is the driver, who they have no idea who it is. Unless their NtK is fully compliant with PoFA 2012, they cannot transfer that liability to the keeper. More often than not, there are flaws in the NtK that can be shown to invalidate the ability to rely on PoFA.

Everything else in your post is mostly irrelevant. You have not told us the location and why you were parked there at that time if all the stores were closed or closing. Were you parked in a disabled bay? Was the car unoccupied at the time? You say the blue badge was displayed, only not on the dashboard but on the front seat. Please show us the NtK, especially the photos they are using to show that no badge was on display.

The burden of proof is on the operator to prove their case. If the allegation is that no blu badge was displayed, they must prove it. unless they have photos of all the windows of the vehicle, they have not proven that the BB was not displayed. Don't do their work for them.

Luckily, this is only UKPC, a bunch of intellectually malnourished ex-clamper thugs out to scam you. They are not going to accept anything now that they have passed the alleged debt to a debt collector who have added a fake £70 to the original charge. You can safely ignore all debt collector correspondence. It isn't worth the paper it is written and those letters make good kindling to lining for a letter tray.

I will go back over the dates you have given us but be aware, the actual date you receive something is irrelevant. It is the date it is deemed given or served. So, only the dates on the letter or envelope are what count. Fist class post is deemed given or delivered two working days after the date it was sent or issued. Unless you can prove something arrived later than the deed or given date, it doesn't matter.

At this stage, there is little ou can do and writing to them is a wasted effort. You will have to weather the useless debt collector letters. They can be safely ignored. Why you are eventually waiting for is a Letter of Claim and eventually a county court claim. As it is UKPC they will either issue that themselves or use DCB Legal, another verminous group of sub-intellectuals. They good thing about that is that you can guarantee, if you follow the advised process precisely, they will eventual discontinue before it ever gets to court. At this stage of the seedy process, they are hoping you are low-hanging fruit on the gullible tree and will capitulate and pay into their scam at the first sign of threatening letters with scary words like "bailiff" and "CCJ".

So, please answer the questions above and show us the NtK.
Title: Re: UKPC - Disabled Parking bay, Badge was with us ...
Post by: Jogon on May 27, 2024, 05:10:39 pm
I sent them this and should also add I have not resent the badge so if they haven't received my previous letter then they have no copy of the badge etc.

Furthemore their letter with the relevant info is sent with a fon't size 6 it's very difficult to read.

In any case, I sent the below today in email with their online form



Dear Sir/Madam

You recently wrote on 30/04/24 regarding Reg No: xxx xxx  and parking in a designated disabled spot without a valid blue badge on 28/04/24

I wrote to you on the 09/05/24 giving the circumstances and stating that the vehicle had an occupant that is registered as disabled (my partner) who uses a disabled badge and had used it on the day in question in the relevant disabled bay. I sent a copy in ‘jpg format of their disabled badge for your perusal.

I did not receive any response from yourselves but instead received a further letter / final reminder from yourselves dated 14/05/24, received on 16/05/24 requesting payment to be made within 14 days or representations to be made or debt recovery may take place.

Please note: Today is 27th May Bank Holiday Monday, I visited your website as offered in the letter and put in the parking notice number/vehicle registration but it came back with ‘unable to appeal and has been passed to your debt recovery team?  I enclose a snapshot of this in printed form

If your ‘final reminder’ was dated 14th it would not reach me for a few more days via post but even so 14 days from your own stated date on your final reminder of 14/05/2024 would be 28/05/2024 so I question the validity of you closing your window for appeal a few days early.

This letter is written on 27/05/2024 and will be sent Tuesday 28/05/24 via Royal Mail 1st class signed for after the bank holiday as I was unable to do so online. Just so there can be no doubt I have also emailed this letter to you today 27/05/24 to complaints@ukparkingcontrol.com

Again for the record the vehicle was parked in a disabled parking space and had a valid disabled badge in force on the day. 

Thank-you.
Title: UKPC - Disabled Parking bay, Badge was with us ...
Post by: Jogon on May 27, 2024, 05:00:11 pm
UKPC - Non showing of a disabled badge in Windscreen, private retail park at 16:30 (all shops closed) on a Sunday

My partner and I parked in a private retail park, disabled badge on seat

Amongst other things the timeline of their Notice to Keeper & Final Demand seemed skewed, we've had two bank holidays in the period but in any case.

Timeline:
28/04/24: Date of alleged contravention.

30/04/24 Letter received: Notice to keeper offering me as the registered keeper to pay the charge of £100 or to pass the letter on to the driver at the time. They offered a reduced fee of £60 if paid within 14 days of the letter

09/05/24 Sent them a letter explaining a disabled driver was with the vehicle at the time (my partner) gave no names of my partner but included a copy of the badge. The badge was on the seat but their photos showed one seat and not the one it was on.

14/05/25 - Received 16/05/25 on Final Demand from UPKC saying as I had failed to supply drive details/or any representations that they had increased the amount to £100 and if no representations / driver details supplied within 14 days it would be passed on to debt recovery.

27th May 2025 (bank holiday) 13 days since the date of their final demand and 11 days after I received it I visited the appeal site, entered the details of my vehicle ref reference number to be confronted with:

This Parking Charge Notice is currently not eligible for appeal, due to the following reason:
Unfortunately we are unable to accept this Appeal as the Parking Charge Reference number has now been referr
Debt Recovery Team.

I visited the photo page on the same day 27/05/2024 and showed the amount outstanding as £170.

So as of today 27/05/2024 (13 days from their letter for a final demand) I have sent another letter to them, one in email to them from their own website and same will go in the post tomorrow 28/05/24 (which is the 14 days but haven't been able to send anything in the post over the weekend or the bank holiday. I'm sending this letter recorded signed for this time.

I don't intend to enter into protracted emails with UKPC as it achieves nothing but instead they can take me to court if they so desire, I had a badge, it was displayed albeit not on the screen as I tend to leave it on the seats when the car screen is on display when it's right next to a shop front.

Footnote: Their entire procedure seems off, first of all I'm convinced that the person taking the photos was actually a security guard at the store I was visiting, doubling as a UKPC employee? it was 16:30 on a Sunday afternoon, all the shops had closed or were in the process of.

Secondly, the parking charge was issued less than 48hrs after we were on the retail park and they give 14 days from the date of the letter to respond, i sent a response within that time but it seems to have mysteriously not been received.

Thirdly on the 'Final Demand' it gave a futher 14 days from the date of their letter but after 13 days (bank holiday monday) it's showing as in debt recovery etc etc.

Any comments / input is appreciated.