Free Traffic Legal Advice

Live cases legal advice => Private parking tickets => Topic started by: _wooky_ on April 27, 2024, 09:13:34 pm

Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: b789 on March 21, 2025, 03:57:32 pm
I don't have an account but I'm sure b789 can add your success to the ever-growing list!

Done! No.: 499
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: DWMB2 on March 21, 2025, 12:37:38 pm
Thank you - our friendly neighbours on the MSE forum are collecting a list of these discontinuations by DCB Legal here: DCB LEGAL RECORD OF PRIVATE PARKING COURT CLAIM DISCONTINUATIONS (https://forums.moneysavingexpert.com/discussion/6377263/dcb-legal-record-of-private-parking-court-claim-discontinuations#latest)

I don't have an account but I'm sure b789 can add your success to the ever-growing list!
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: _wooky_ on March 21, 2025, 12:24:33 pm
https://imgur.com/Dz0TTkY
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: DWMB2 on March 21, 2025, 08:13:58 am
Excellent news. Can you please share a copy of the N279 form?
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: _wooky_ on March 20, 2025, 11:34:04 pm
Thought you'd like to see this...

Quote
From: Emirul Husnee <EmirulH@dcblegal.co.uk>
Date: Thu, 20 Mar 2025 at 11:36
Subject: Our ref:


Dear

We act for the Claimant in the above matter. 
 
Our client has instructed us to discontinue Court proceedings and close our file. Therefore, please find enclosed the Claimant’s N279 Notice of Discontinuance for your records. 

The attached has also been filed with the Court.

We will now proceed to close our file accordingly.

Kind Regards,


Emirul Husnee
Case Manager
DCB Legal Ltd

Another success for team FTLA! 🙌😎💚

Thank you all sooo much for your help, particularly b789 🙏💚
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: b789 on March 11, 2025, 06:46:36 pm
Wait and see if the claimant submits their WS before the deadline. If they have not discontinued or submitted their WS by the 22nd March, remind me here and I will assist to prepare a suitable WS for you to submit.

The DDJ has erred and I am seeking advice on what this could mean if you are not allowed to plead a proper amended defence should the claimant actually submit further amended PoC.

According to a District Judge I have just spoken with about this matter, he has suggested that you do not need to worry. The hearing judge is likely to pick up on this and will try to sort it out, possibly after an adjournment. He has said that there is no point in trying to submit any evidence on your part before the hearing.

A hearing where the claimant has been allowed to submit a Witness Statement in order to remedy an inadequate statement of case, and attempt to rectify procedural failings at a later stage is an abuse of process.
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: _wooky_ on March 11, 2025, 03:56:27 pm
My wife had a reply from the courts today.

Quote
Good afternoon,

Your email dated 7th March 2025 was referred to Deputy District Judge Aikman who has commented as follows:
 
‘Please inform the Defendant that she must comply with the directions order dated 24th February 2025 and that the hearing of the matter will proceed on 30th April 2025.’
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: _wooky_ on March 07, 2025, 01:31:08 pm
As long as the point is made clearly, it really doesn’t matter.

Email sent this afternoon ✅
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: _wooky_ on March 07, 2025, 01:30:43 pm
Thanks. That's what we thought :)
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: jfollows on March 07, 2025, 01:20:49 pm
No.

They want to offer some kind of settlement which involves your wife paying them >£0.

Block the number if you can. Everything in writing.

They will carry on until 2 April trying to get something out of her.
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: _wooky_ on March 07, 2025, 01:17:26 pm
My wife's had a voicemail from someone at DCB Legal, asking her to call back because, 'they have a message for her'.

Should my wife call? What's it likely to be about?
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: b789 on March 04, 2025, 01:17:34 pm
As long as the point is made clearly, it really doesn’t matter.
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: _wooky_ on March 04, 2025, 08:12:10 am
I've slightly amended (underlined below) your excellent email b789, in light of the precise dates...

Quote
I am the Defendant in this matter, and I write regarding the Order made on 21 February 2025 by DDJ Vickers, which lists the trial for 30 April 2025 and directs both parties to file and serve evidence by 24 March 2025.
 

and
Quote
Given that witness statements are required to be submitted by 24 March 2025, I respectfully request the Court to respond within seven days to allow sufficient time for procedural fairness to be restored.


That ok?
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: b789 on March 01, 2025, 02:32:16 pm
This DDJ has basically caused problems because it is not usually the case that witness statements have to be submitted so far in advance of the hearing. Normally, they are expected to be sent no later than 14 days before the hearing date, which means that the hearing fee is due at least a fortnight before the statements. As they normally discontinue just before the hearing fee is due, there is no need to waste time on a WS.

Hopefully the letter will get the order set aside and a new order will be issued. However, even if nothing else happens, you have over three weeks to submit a WS. Plenty of time to prepare.
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: _wooky_ on March 01, 2025, 08:26:27 am
Amazing. Thank you b789 🙏💚

Only note is that the hearing is listed for 30 April. The WS and evidence has to be in by 24 March.

The Notice of Allocation says, "The parties must send copies of their witness statements and documents to the Court AND EACH OTHER no later than 4pm on 24 March 2025." (emphasis mine)

Does this mean we have enough time to respond, given the fact they have to pay the £27 court trial fee by 2 April and I assume that's the point by which they bail out?
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: b789 on February 28, 2025, 02:31:59 pm
Send the following in an email to the court at civilenquiries.coventry.countycourt@justice.gov.uk and CC in info@dcblegal.co.uk and yourself. This is urgent so mark the subject as "URGENT: Procedural Unfairness – Claim No.: [claim number]".

Quote
[Your Name]
[Your Address]
[Your Email]
[Your Phone Number]

[Date]

The Court Manager
Coventry Combined Court Centre
140 Much Park Street
Coventry
CV1 2SN

By email to: civilenquiries.coventry.countycourt@justice.gov.uk
CC: info@dcblegal.co.uk

Claim Number: [Claim Number]
Claimant: UK Parking Control Ltd
Defendant: [Defendant’s Name]

URGENT: Procedural Unfairness – Request for Reconsideration of the Order Dated 21 February 2025

Dear Sirs,

I am the Defendant in this matter, and I write regarding the Order made on 21 February 2025 by DDJ Vickers, which lists the trial for 24 March 2025 and directs both parties to file and serve evidence by the same deadline.

I respectfully submit that this Order is procedurally unfair, wrong and prejudicial to my ability to defend myself at trial. If the situation remains unchanged, I will be severely disadvantaged and unable to defend myself despite having filed a proper Defence.

1. Why the Order is wrong and Procedurally Unfair

In my Defence, I clearly stated that I was unable to respond properly to the Claimant’s claim for no fewer than eight separate reasons, due to deficiencies in the Particulars of Claim (PoC). To rectify this, I attached to my Defence a draft order requesting the Court to require the Claimant to file properly particularised PoC, after which I would be permitted to file an amended Defence in response.

However, instead of granting this order, the Court’s Order of 21 February 2025 has directed the Claimant to introduce these missing details for the first time within its witness statement. This is procedurally irregular because:

• I am not given an opportunity to amend my Defence once the missing details are provided.

• I am required to file my witness evidence at the same time as the Claimant, meaning I have no opportunity to respond to their new evidence.

• As things stand, I will be denied a fair trial because I have not been able to properly defend myself due to the Claimant’s failure to plead its case in compliance with CPR 16.4.

This is not only unfair but contrary to the Overriding Objective (CPR 1.1), which requires cases to be dealt with fairly, justly, and with both parties on an equal footing.

2. What I Request the Court to Do

I respectfully request the Court to set aside the Order of 21 February 2025 in its entirety, as it is procedurally unjust.

I further request the Court to instead make the order I originally attached to my Defence, which would require the Claimant to:

1. File and serve properly particularised PoC that comply with CPR 16.4.

2. Permit me, as the Defendant, to file and serve an amended Defence in response to the properly pleaded claim.
This ensures that I have a fair opportunity to defend myself properly and on equal footing with the Claimant.

3. Why I Am Not Filing a Formal Application

Under normal circumstances, I would make a formal application using Form N244. However, this would require a £303 application fee, which is disproportionate and unfair in a Small Claims Track case, where costs are generally unrecoverable.

As the claim is for a sum far lower than £303, requiring me to pay this fee would be wholly unreasonable and contrary to the Overriding Objective (CPR 1.1). The Court is empowered to vary its own order under CPR 3.3(1) and should consider doing so in the interests of justice, without requiring an unnecessary application fee.

4. Urgency of the Matter

Given that the hearing is listed for 24 March 2025, I respectfully request the Court to respond within seven days to allow sufficient time for procedural fairness to be restored.

In accordance with CPR 39.8, I have copied this letter to the Claimant’s solicitors.

I appreciate the Court’s consideration of this urgent matter and look forward to your response.

Yours faithfully,

[Your Name]
Defendant (Litigant in Person)
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: b789 on February 28, 2025, 11:17:32 am
No, it's not a problem. It's just a bit unusual that the judge would order the claimant to send evidence that was not included in the PoC and not give the defendant an opportunity to amend their defence because of this new evidence that should have been in the PoC in the first place.

I doubt that the claimant will provide the required evidence because they are going to discontinue anyway. I'm just checking with the courts to see how this irregularity should be best handled.
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: _wooky_ on February 28, 2025, 11:05:53 am
Quote
Did you counter claim?

No. I've only been following instructions here and I don't recall that being mentioned.

Perhaps I missed it 😬
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: b789 on February 28, 2025, 09:32:17 am
Good job you showed it. The DDJ has erred in their order because they’ve ordered the claimant to submit further evidence (PoC in effect) but not ordered you to submit an amended defence.

I will get back to you on how to deal with this irregularity.

Did you counter claim?
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: _wooky_ on February 28, 2025, 08:54:08 am
I've not included pages that have standard text.

Notice of Allocation

https://imgur.com/DKgY7Iv

Notice of Trial Date

https://imgur.com/AyaenvT
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: b789 on February 27, 2025, 06:35:34 pm
Please show us the order then.
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: _wooky_ on February 27, 2025, 06:34:35 pm
Quote
How long before the hearing date is the claimant ordered to pay the ring fee?

The trial date is 30 April 2025.

Claimant has to pay the hearing fee by 2 April 2025.

Witness statement has to be in by 4pm on 24 March 2025.
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: b789 on February 27, 2025, 05:56:01 pm
You can show it but there is nothing to do at this stage. How long before the hearing date is the claimant ordered to pay the ring fee? How long before the hearing does the WS need to be in?
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: _wooky_ on February 27, 2025, 05:53:51 pm
Quote
Let us know when you receive the notice of allocation. As already stated, they will eventually discontinue.

My wife received this yesterday, along with a Notice of Trial Date.

Does it help for you to see it?

Is there anything for us to do?
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: _wooky_ on February 20, 2025, 09:23:33 pm
Thanks b789 🙏💚

Quote
order deadlines for the clamant to pay the hearing fee

I guess that's the point where they give up, is it?
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: b789 on February 20, 2025, 06:43:10 pm
Partially. It means that the case is being transferred to your local county court where an "allocation" or "case management" judge will review the claim and defence and issue any orders. The allocation judge can strike the claim out or oder further details be submitted by the claimant and will then assign a hearing date and order deadlines for the clamant to pay the hearing fee and deadlines for submission of Witness Statement etc..
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: _wooky_ on February 20, 2025, 03:56:12 pm
My wife received a Notice of Transfer of Proceedings this morning.

https://imgur.com/0YFBwZ7

Is this what you mean by 'notice of allocation'.

Anything for us to do at this stage?
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: b789 on January 10, 2025, 12:56:41 pm
Tell your wife "well done" for not giving in. The "internet template" I provided was created by a long serving District Judge and has been tweaked to suit your case. Do you think that the bulk litigators don't use boilerplate templates?

Anyway, you can now expect the case to be transferred to your local county court where it will be reviewed by a case management judge. They will decide whether to issue the draft order or strike the case out or assign a hearing date.

Let us know when you receive the notice of allocation. As already stated, they will eventually discontinue.
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: DWMB2 on January 10, 2025, 12:55:00 pm
Quote
I've been told by the claimant that this is a copy and paste defense that has been used many times by many people.
So exactly like their particulars of claim, then  ;D

Just keep following the process and they'll eventually discontinue.
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: _wooky_ on January 10, 2025, 11:53:49 am
My wife had her mediation call this morning.

The mediator opened with, "I'm going to ask you what your position is and I've been told by the claimant that this is a copy and paste defense that has been used many times by many people."

F*****g cheeky bastards.

That was a bit of a curve ball for my wife but she held her ground with a £0 offer. I could kind of hear who she was talking to and it seemed like he was on the claimant's side, trying to get my wife to explain her defense.

The mediator said it would progress to court, so what happens now?

Thanks, as always, for your help and support 🙏💚 We couldn't do this without you 🙇‍♂️
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: DWMB2 on January 06, 2025, 06:42:50 pm
I can understand why these things may be nerve wrecking to someone who has not done this before, but the mediation call is not a hearing, and needn't be a cause for concern.

There's no harm in having a copy of her defence to hand, but I'd advise her to avoid getting drawn into any protracted debate over it. It is not for the mediator to assess the strength of either party's case, and if the claimant wants to try and pick holes in her defence, they can do so at a hearing.

I would recommend she does not stray too far from the following key points:



Stick to those points, don't be drawn into any protracted debate, or be swayed by anything the mediator or DCB Legal's rep may say. Offer nothing, and don't feel compelled to answer any question you don't wish to
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: _wooky_ on January 06, 2025, 05:28:10 pm
My wife's mediation call is on Friday.

She's a little anxious because the advice letter said that she has to say what her defence is.

Shall I just make sure she has a copy of this to hand...

Quote
1. The Defendant denies any liability for this claim. The allegation that the vehicle was on site in excess of the paid-for time or parked without making a valid payment is refuted.

2. There is a lack of precise detail in the Particulars of Claim (PoC) in respect of the factual and legal allegations made against the Defendant such that the PoC do not comply with CPR 16.4.

3. The Defendant is unable to plead properly to the PoC because:

(a) The contract referred to is not detailed or attached to the PoC in accordance with CPR PD 16.7.5;

(b) The PoC do not state the exact wording of the clause (or clauses) of the terms and conditions of the contract (or contracts) which is/are relied on;

(c) The PoC do not set out the reason (or reasons) why the claimant asserts the defendant has breached the contract (or contracts);

(d) The PoC do not state with sufficient particularity exactly where the breach occurred, the exact time when the breach occurred and how long it is alleged that the vehicle was parked before the parking charge was allegedly incurred;

(e) The PoC do not state exactly how the claim for statutory interest is calculated;

(f) The PoC do not state what proportion of the claim is the parking charge and what proportion is damages;

(g) The PoC states that the Claimant is suing the Defendant as the driver or the keeper. However, the Defendant is, in fact, the hirer of the vehicle. The Claimant should not be permitted to plead alternative causes of action without accurately identifying the correct legal status of the Defendant.

4. The Defendant has attached to this defence a copy of an order made at another court which the allocating judge ought to make at this stage so that the Defendant can then know and understand the case which he/she/it faces and can then respond properly to the claim.
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: b789 on November 18, 2024, 07:50:42 am
It is safe to say that in over 99% of all claims initiated by DCB Legal, as long as they are defended, no matter how weak the defence, they are discontinued before the trial fee is paid.

They rely on the gullibility and ignorance of their victims to pay up once litigation starts. We only see a fraction of the hundreds of thousands of claims issued by DCB Legsl every year. We know their modus operandi.

They make a fortune out of the huge numbers of people that simply pay up, it is not worth their effort to push all the way to a hearing where they are likely to lose anyway. Issuing claims is a “loss leader” for them.
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: _wooky_ on November 18, 2024, 06:27:56 am
Thanks for your prompt reply. N180 DQ sent ✅

For my wife's peace of mind I asked ChatGPT...

“According to ftla.uk, do most cases concerning DCB Legal actually go to hearing or not?”

It replied with…

Quote
According to discussions on ftla.uk, the majority of cases involving DCB Legal do not proceed to a court hearing. Users have reported that DCB Legal often discontinues claims before the hearing stage, particularly when a robust defence is presented. For instance, in one case, a user noted that DCB Legal discontinued their claim just before a fee was due, suggesting a pattern of withdrawal when faced with strong opposition. Another user mentioned that DCB Legal typically discontinues claims before any hearing, especially if the defence is solid. This trend indicates that while DCB Legal initiates many claims, they often do not follow through to a court hearing, especially when defendants actively contest the claims.

Is that your experience?

(I also included the above to aid any future searches)

Thanks again 🙏❤️
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: b789 on November 18, 2024, 01:25:05 am
Since May this year, it has been mandatory to “attend” a mediation phone call. Provide your details.

When you get the call, just offer £0 and it will be over in minutes. Mediation is not a part of the judicial process. There is no judge or solicitor involved.
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: _wooky_ on November 17, 2024, 09:59:26 pm
Thanks for all your help so far 🙏❤️

My wife received the following in the post this weekend...

https://imgur.com/CoDBVit

https://imgur.com/JRQqw45

I have completed https://assets.publishing.service.gov.uk/media/66a8b019ce1fd0da7b592f43/N180_0724.pdf following these guidelines 👇

Quote
The name of the court is "Civil National Business Centre".
To be completed by "Your full name" and you are the "Defendant".
C1: "YES"
D1: "NO". Reason: "I wish to question the Claimant about their evidence at a hearing in person and to expose omissions and any misleading or incorrect evidence or assertions.
Given the Claimant is a firm who complete cut & paste parking case paperwork for a living, having this case heard solely on papers would appear to put the Claimant at an unfair advantage, especially as they would no doubt prefer the Defendant not to have the opportunity to expose the issues in the Claimants template submissions or speak as the only true witness to events in question."
F1: Whichever is your nearest county court. Use this to find it: https://www.find-court-tribunal.service.gov.uk/search-option
F3: "1".

In section E, 'About the mediation appointment' the form says, "If you do not provide contact details for mediation, your appointment may not take place, which could then result in sanctions for non attendance."

Does that mean I should also complete that section?
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: b789 on October 10, 2024, 10:13:10 am
Did you receive an auto-response from the CNBC? You must receive the auto-response otherwise it hasn't been received by them.

The next thing will be a letter from the claimants solicitor stating that they have received a copy of your defence, possibly with a copy of their DQ form. Nothing for you to so.

Keep checking your MCOL history at least once a week to see when they have sent your own N180 DQ. You can pre-empt this by downloading your won here:

https://assets.publishing.service.gov.uk/media/66a8b019ce1fd0da7b592f43/N180_0724.pdf

You can just complete it and have to ready for sending when you get notice that yours has been sent by the CNBC. The actual one is sent by post but you will be sending your completed one as a PDF attachment by email to both the CNBC and the claimants solicitor.
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: _wooky_ on October 10, 2024, 09:56:21 am
Amazing! Thank you so much 🙏❤️

That's all done and sent off ✅

What usually happens next, out of interest?

Thanks again.

Pete
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: b789 on October 10, 2024, 12:10:04 am
Here is the defence you should use. You only need to edit the claimant name, your name, the claim number and then sign it by typing your full name for the signature and also date it.

Below is also a link to the Draft Order which should also be sent with the defence. Both documents must be saved as PDF files which are attached to a single email addressed to claimresponses.cnbc@ justice.gov.uk and CC in yourself. The email subject must contain the claim number. In the body of the email, just state that the defence and a draft order are attached in the matter of [claimant name] v [your name] Claim No.: [claim number].

Quote
IN THE COUNTY COURT
Claim No: [Claim Number]

BETWEEN:

[Claimant's Full Name]


Claimant

- and -

[Defendant's Full Name]


Defendant



DEFENCE


1. The Defendant denies any liability for this claim. The allegation that the vehicle was on site in excess of the paid-for time or parked without making a valid payment is refuted.

2. There is a lack of precise detail in the Particulars of Claim (PoC) in respect of the factual and legal allegations made against the Defendant such that the PoC do not comply with CPR 16.4.

3. The Defendant is unable to plead properly to the PoC because:

(a) The contract referred to is not detailed or attached to the PoC in accordance with CPR PD 16.7.5;

(b) The PoC do not state the exact wording of the clause (or clauses) of the terms and conditions of the contract (or contracts) which is/are relied on;

(c) The PoC do not set out the reason (or reasons) why the claimant asserts the defendant has breached the contract (or contracts);

(d) The PoC do not state with sufficient particularity exactly where the breach occurred, the exact time when the breach occurred and how long it is alleged that the vehicle was parked before the parking charge was allegedly incurred;

(e) The PoC do not state exactly how the claim for statutory interest is calculated;

(f) The PoC do not state what proportion of the claim is the parking charge and what proportion is damages;

(g) The PoC states that the Claimant is suing the Defendant as the driver or the keeper. However, the Defendant is, in fact, the hirer of the vehicle. The Claimant should not be permitted to plead alternative causes of action without accurately identifying the correct legal status of the Defendant.

4. The Defendant has attached to this defence a copy of an order made at another court which the allocating judge ought to make at this stage so that the Defendant can then know and understand the case which he/she/it faces and can then respond properly to the claim.

Statement of truth

I believe that the facts stated in this Defence are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.

Signed:


Date:

Draft Order for the defence (https://www.dropbox.com/scl/fi/z8zcqfdncdoajgj4ag6a4/short-defence-order.pdf?rlkey=at98xmfwj0ehi3w9d0ia15ogp&st=3rdnqlei&dl=0)
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: _wooky_ on October 09, 2024, 10:51:03 pm
Yes, that is correct 👍
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: b789 on October 09, 2024, 04:47:28 pm
OK. So, plase confirm that the claimant is using DCB Legal as their solicitor.

The only things weldon't need to see in the Claim form are your personal details, the claim number, your MCOL password and the VRM (which you haven't redacted, no biggie). Everything else is OK to show.

UKPC is the claimant and  are clients of DCB Legal who have filed the claim for them? Correct?
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: _wooky_ on October 09, 2024, 04:27:00 pm
Quote
Let us know when you have completed the AoS and we will provide the defence and draft order to go with it which will be submitted as PDF attachments to an email.

I've completed the AoS and received a confirmation.
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: _wooky_ on October 06, 2024, 05:25:18 pm
Quote
I shall proceed with the AoS now.

Done ✅
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: b789 on October 06, 2024, 05:04:44 pm
Thank you. To help you understand why these are easy to defend, consider what would be the situation if you had no prior knowledge of the PCN and the first you know about the was the allegation in the Particulars of Claim (PoC). How could you defend against the woefully inadequate information in there?

Check the date they claim the PCN was "issued". I will place money on the fact that it was not "issued" on that date. A PCN NtK can only be issued after they apply for and receive the Keepers data from the DVLA. That can never happen on the date of the alleged contravention.

Based on the PoC, what was the exact contractual term the driver is alleged to have breached? Simply stating the reason as "vehicle on site in excess of paid for time/parked without making a valid payment" does not state the precise wording of the clause they are relying on.

How long was the vehicle at the location before the breach of contract occurred?

How is the statutory interest calculated? From what date has it been calculated and has it been calculated on the principal sum or on the total sum being claimed.

What portion of the sum being claimed is being claimed as parking charges and what portion is claimed as damages?

I could go on, but you see the point I am getting at, hopefully.
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: _wooky_ on October 06, 2024, 04:52:00 pm
Please remember this is our first time at bat. Elsewhere in this forum there is advice about blurring out identifying information. I thought I was doing the right thing.

Here are the Particulars of Claim...

https://imgur.com/qenb1NP (https://imgur.com/qenb1NP)

I shall proceed with the AoS now.

Thanks 🙏❤️
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: b789 on October 06, 2024, 04:15:16 pm
Why on earth would you redact the Particulars of Claim (PoC)? it is those PoC that will decide on how you (your wife) defends this. If you're really paranoid about revealing the pot, show us the "Reason".

We have a standard short defence and draft order for this. I can give you odds of 1000:1 that this will either be struck out or discontinued early next year.

With an issue date of 2nd October, you have until Monday 21st October to Acknowledge Service (AoS) of the claim. Here is a link to a PDF that explains exactly how to do the AoS on MCOL.

https://www.dropbox.com/s/xvqu3bask5m0zir/money-claim-online-How-to-Acknowledge.pdf?dl=0

There is nothing to be gained by delaying the AoS. Once the AoS has been done, you will then have until 4pm on Monday 4th November to file the defence.

Whilst you may do all the legwork on this, it must all be done in the defendants name, your wife, if it's her name on the claim form.

Let us know when you have completed the AoS and we will provide the defence and draft order to go with it which will be submitted as PDF attachments to an email. Do not, under any circumstances, use the MCOL defence submission.
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: DWMB2 on October 06, 2024, 03:54:50 pm
You have blurred out the particulars of claim, but we need to see those. They form the basis of the claim against you.
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: _wooky_ on October 06, 2024, 03:37:21 pm
After lots of letters from different debt collection agencies, my wife received this claim form (https://imgur.com/FMeLjCH) in the post on Friday.

As this is our first rodeo, advice about how to respond would be appreciated.

I've re-read the thread though I'm not 100% sure of the exact course of action from here.

Thanks for your patience and your advice 🙏❤️
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: H C Andersen on May 10, 2024, 02:14:44 pm
OP, IMO you should forget about VWFS for now and deal with UKPC.

DWMB2 gave you a detailed form of appeal on 28 April, within UKPC's arbitrary appeal period.
But an appeal was not made.
UKPC haven't heard from you and so have gone into auto mode i.e. sending reminder and then debt collector letters. Standard stuff.

IMO, you must write to them along the lines set out earlier. They can regard or disregard, that's their choice. But you should show them that you know the law and that they are on to a loser should they proceed to court.

The longer you wait to communicate the more confident they become that they've found another mug who will pay eventually after they've applied their literary thumbscrews.
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: slapdash on May 10, 2024, 01:48:07 pm
Trying not to annoy mod again.

It seems reasonable to assume that what the OP posted from their email introduction is a verbatim extract from the signed contract.

On a strict reading (as is often pointed out) one can only get fined by a court.

In popular parlance a fixed penalty or a decrim penalty might reasonably be described as a fine. An invoice for a private charge ? No. Not least because of the lack of any statutory enforcement framework.

If a vehicle provider - and something like 80% of vehicles are provided by some form of 3rd party agreement - wishes to use it contract to transfer, or in many cases pay and recharge then it has a duty to be accurate.

It can't be that hard for providers to cover it, and the PPCs to produce notices that are not defective.



Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: b789 on May 10, 2024, 01:15:07 pm
OPs version has no mention of “charges” and only shows a list of “fines” under the sub heading of “Fines”.
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: slapdash on May 10, 2024, 01:08:04 pm
In their contract, a “parking charge” cannot come under the heading of “Fines”.

-------
Fines and charges.

You are responsible for the payment of any fines or charges relating to your vehicle, e.g. parking fines, fixed penalty notices, traffic camera offences, congestion charges, etc. If we are required to pay
a fine on your behalf, we will recharge you or your company along with an administration fee.
-----

The above are the words. Not entirely satifactory. A literal reading suggests they can only tell you you are responsible unless you have been convicted.

Ops variant in their actual contract may be different of course
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: slapdash on May 10, 2024, 12:56:53 pm
I wasn't trying to sidetrack merely alert the possibility of having to change direction. Fwiw my sons experience was 2 he ignored VWFS just paid (he got the "policy" letter. 1 he appealed went to debt collection etc. The likely trigger for the difference is obvious.
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: b789 on May 10, 2024, 12:53:46 pm
In their contract, a “parking charge” cannot come under the heading of “Fines”.

Trying to appeal this with UKPC is an exercise in futility. I have already told the OP to complain to UKPC, pointing out that they cannot be liable for the charge as the hirer and that UKPC have breached their ATA CoP by failing to adhere to the requirements of PoFA for the reasons stated.

UKPC either cancel the PCN or they are then reported to the BPA with the details. The BPAs response will then determine the next steps. The BPA will not do anything until the complaints procedure with the operator has been exhausted.

Additionally, the OP has received the NtH so liability has been transferred away from VWFS. UKPC cannot go back to them with another invoice. Even if they did, the OP would have a rock solid claim against them if they then went ahead and paid it.
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: DWMB2 on May 10, 2024, 12:42:25 pm
Thus, *if* VWFS do act as they have often done, op needs a different approach because they then have a contractual dispute with VWFS instead.
Indeed, but so that this thread does not get unduly sidetracked by an issue that may not emerge, I suggest we cross that bridge if we come to it, and for now focus on the OP's dispute with UKPC.
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: slapdash on May 10, 2024, 12:32:41 pm
Aren't we off-course.

The creditor is UKPC, not Skoda.

Yes, but ....

I did not say VWFS will pay it.

I did say, by policy, VWFS have a habit of paying any second invoice - irrespective of whether they have any contractual right to do so (and irrespective of whether they have any actual obligation).

The result of that is, in effect:-

"You can't do that".

"We just did, your move".

Thus, *if* VWFS do act as they have often done, op needs a different approach because they then have a contractual dispute with VWFS instead.
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: H C Andersen on May 10, 2024, 11:37:39 am
Aren't we off-course.

The creditor is UKPC, not Skoda.
I cannot find anything in Skoda's correspondence which suggests they'll make any financial demands upon you other than they receive a 'second notification'.

But IMO you have no reason to think they will because:

UKPC have sent you a NTH;
And a Final Demand;
And an unseen letter(from a 'debt collector').

IMO, ignore Skoda* as regards the NTH, they're a distraction from what you should be doing which is appealing/writing to UKPC.

Apparently the UKPC we site won't let you appeal.

None the less, you should write to them and appeal.

Why?

Because it's what a normal motorist would do who has taken the time to establish the relative legal positions of the creditor and hirer and discovered that the creditor may not legally pursue the hirer of the car as hirer. The hirer then should communicate this to the creditor at the earliest possible opportunity. You can't do this online, so write to them.
In effect, the hirer would be setting out their cast-iron defence to prevent the creditor incurring unnecessary and irrecoverable costs by continuing to pursue the matter. 

The legal position as I see it:
Failure to provide the mandatory docs under para. 14 to Schedule 4;
Failure to state correct practically all the mandatory periods and conditions applicable under para. 4 as regards having the right to enforce against the hirer.

*-if Skoda do write, then come back.
**- read para. 4 and see what a NTH should contain: https://www.legislation.gov.uk/ukpga/2012/9/schedule/4/enacted
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: slapdash on May 10, 2024, 08:35:25 am
@_wooky_

VWFS had a policy where they would simply pay a second invoice if received and recharge it to the hirer. It doesn't look as though they are likely to do this given you have had a debt collector letter.

They use different agreements for PCH and PCP. Their recent contract hire agreement included the words "or charges". (At least the one I have seen does)

(Your description suggests the vehicle is PCH, however the fragment you posted looks like a PCP, though it does mention they tax it which is a PCH thing).

If they do happen to pay it a different approach will be needed.
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: b789 on May 10, 2024, 12:13:39 am
Hirer/keeper have the same protection under PoFA. Just change “keeper” to “hirer” or “hirer/keeper”.
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: DWMB2 on May 09, 2024, 10:01:00 pm
The argument and the relevant section of PoFA is right, just replace 'keeper' with 'hirer' and the argument still stands
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: _wooky_ on May 09, 2024, 09:58:45 pm
Brilliant. Great advice, thanks 🙏❤️


The only other suggestion I can make is that you make a complaint (not an appeal) as the keeper to UKPC advising them that they have failed to issue the NtH in accordance with the requirements of PoFA 14(2) and
 so cannot hold you, the keeper liable. This is also a breach of the BPA CoP 21.2 which states:


To clarify, we're the hirer, not the keeper. Not sure the above applies in that case.

Thanks again.
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: b789 on May 09, 2024, 06:56:17 pm
We're still trying to dig out a copy of the contract hire document. The only thing we've seen so far that references fines is in a summary letter after we took delivery of the car...

But you haven't been "fined" at all. All you received was a speculative invoice from an unregulated private parking company for an alleged breach of contract by the the driver of the vehicle. I'll give you £100 for every occurrence of the word "fine" in any of the correspondence you've received from the parking company.

Only a "penalty" charge is a "fine" and only an "authority" such as a council or the police can issue "fines". An ex-clamper thug setting up a private parking company is not an "authority" and cannot issue "fines".

So, you were not "fined" at all. UKPC has failed to provide the necessary documents with the NtH which would allow it to pass the charge on to the hirer as required under PoFA 14(2) (https://www.legislation.gov.uk/ukpga/2012/9/schedule/4/enacted). UKPC don't know the identity of the driver and you are under no legal obligation to give them that information. They cannot hold you, the keeper liable.

Unfortunately, it is too late to appeal and so you have also missed the opportunity to appeal to POPLA. No big deal.

You must now ignore all debt collection letters. ZZPS, their sister company GCTT and QDR solicitors are all scammers/cowboys who can be safely ignored. None of them have any skin in the game and are third parties to the contract the driver allegedly breached. They can do nothing except try and scare the low-hanging fruit on the gullible tree into paying into their scam.

UKPC may, at some stage, instruct one of the roboclaim solicitors, usually DCB Legal or will do so themselves from their own, recent but inexperienced and intellectually malnourished internal "legal department", a Letter of Claim.  If/when they issue a Letter of Claim, come back and we'll advise on a response.

Until that happens, there is nothing else you can do except weather the useless storm of debt collector letters. Some people use them as liner for their bottom of a cat litter tray or as kindling.

The only other suggestion I can make is that you make a complaint (not an appeal) as the keeper to UKPC advising them that they have failed to issue the NtH in accordance with the requirements of PoFA 14(2) and
 so cannot hold you, the keeper liable. This is also a breach of the BPA CoP 21.2 which states:

Quote
Schedule 4 of POFA 2012 creates the new legal basis to claim unpaid parking charges from vehicle keepers and hirers. As long as the strict conditions of Schedule 4 are met, you may claim payment from the keeper or the hirer of the vehicle rather than from the driver. To do this you need to follow the procedures set out in the Schedule. You can do this whether the parking originally took place under the terms of a contract or was an act of trespass.

Depending on their response, you could then report them to the BPA for contravening their own ATA rules. They have failed to comply with the requirements of rule 21.2 because they have failed to follow the strict conditions of PoFA 14(2).
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: _wooky_ on May 09, 2024, 06:16:17 pm
It will be worth reviewing the wording on your lease agreement with Skoda to see how it mentions parking charges from private parking companies. Unless there is specific wording about private parking charges, they cannot just charge you an admin fee and threaten to pay the PCN.

This from the BVRLA's own guidance (https://www.bvrla.co.uk/static/uploaded/61b3298b-a918-499b-9ac8b8bea2b726a0.pdf):

Paying and recharging


Rental and leasing companies that choose to pay a private parking charge notice and recharge it to their customer should ensure that their rental/leasing agreement allows them to do this. 


A sample clause, which would allow you to pay and recharge, is: “You will be responsible for paying the following charges: 
All charges and legal costs for any congestion charge, road traffic offence, parking offence or parking notice, or any other offence involving the rental vehicle, including from the vehicle being clamped, seized or towed away.”

Omission of the "or parking notice" contravenes the advice from the BVRLA's own trade guidance.

We're still trying to dig out a copy of the contract hire document. The only thing we've seen so far that references fines is in a summary letter after we took delivery of the car...

https://imgur.com/vJ6rrhX
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: _wooky_ on May 09, 2024, 05:49:29 pm
Also, how long do we have to appeal?

The Parking Charge Date is 16/03/2024.

The NTK (which we've only received from SKODA) is dated 19/03/2024.

The NTH is dated 04/04/2024.

Thanks again for your help and advice.

https://imgur.com/zbwzo0R
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: _wooky_ on May 09, 2024, 05:44:09 pm
Thank you so much for your considered and detailed replies.

To answer the main questions (all variations on a theme it seems  :) )...

Did UKPC (not Skoda) provide you with a copy of those documents when they sent you the parking charge notice?

No, the only documents we've received from UKPC are https://imgur.com/vsTENXF and https://imgur.com/5IJBfco. Nothing was included with those letters.

So, were the 'three' documents included with the NTH?

No.

Was the NTK included with the NTH?

No, it was not.

In light of that, does the appeal need to be tweaked or are we good to go?

Btw, this morning we received the first letter from ZZPS Limited, a debt collection agency.
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: b789 on April 29, 2024, 06:18:40 pm
If Skoda Financial Services are members of the BVRLA, they are already in breach of their ATA rules. A PCN from an unregulated private parking company (PPC) is not an "offence" and the PPC is not an "authority".

As already mentioned above, only the driver can be liable (and they have no idea who was driving) unless UKPC has fully complied with the strict requirements of PoFA paras 13 and 14. In our experience, it is as rare as hens teeth that a PPC fully complies with the requirements of PoFA when it comes to hire/lease vehicles.

Whilst UKPC may mention that they have received the 3 documents, it matters not an iota if they did not include copies of those documents with the NtH. Unless the hirer received the NtH and copies of al three required documents, they cannot transfer liability for the PCN from the driver to the hirer.

It will be worth reviewing the wording on your lease agreement with Skoda to see how it mentions parking charges from private parking companies. Unless there is specific wording about private parking charges, they cannot just charge you an admin fee and threaten to pay the PCN.

This from the BVRLA's own guidance (https://www.bvrla.co.uk/static/uploaded/61b3298b-a918-499b-9ac8b8bea2b726a0.pdf):

Paying and recharging


Rental and leasing companies that choose to pay a private parking charge notice and recharge it to their customer should ensure that their rental/leasing agreement allows them to do this. 


A sample clause, which would allow you to pay and recharge, is: “You will be responsible for paying the following charges: 
All charges and legal costs for any congestion charge, road traffic offence, parking offence or parking notice, or any other offence involving the rental vehicle, including from the vehicle being clamped, seized or towed away.”

Omission of the "or parking notice" contravenes the advice from the BVRLA's own trade guidance. 
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: DWMB2 on April 29, 2024, 09:23:38 am
@DWMB, I'm not clear from the OP whether they have been supplied with the docs referred to, hence these questions to the OP.
Nor am I... I did ask about the documents in my post. If they have supplied everything we'll need to tweak the appeal, but if I were a betting man my money would be on them not having done so.
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: H C Andersen on April 29, 2024, 07:54:37 am
PPCs don't really understand PoFA, but hey-ho!

@DWMB, I'm not clear from the OP whether they have been supplied with the docs referred to, hence these questions to the OP.


OP, you have posted a Notice to Keeper and a Notice to Hirer.

The NTH states that the registered keeper has 'supplied ..a statement[confirming that the vehicle was on hire to the addressee at the material time], a copy of the hire agreement and a statement of liability[signed by the addressee]..'.

So, were the 'three' documents included with the NTH?

You've also posted the Notice to Keeper, but it's unclear whether you obtained this from Skoda e.g. sent with their correspondence to you etc, or from the creditor and it accompanied the NTH.

Was the NTK included with the NTH?

And just to confirm, this process really has two distinct parts:

1. The NTK to the registered keeper. The keeper may relieve themselves of liability by providing the creditor with the 'three' docs. That's it as far as they're concerned. The creditor may not pursue them further, there's no second bite of the cherry whatever the creditor subsequently decides to do.

2. The creditor may pursue the hirer. It's not mandatory, it's an option. But in order to do so they must send a notice to the hirer and this is to be accompanied by the 'three' docs AND a copy of the NTK.

Why is this necessary?

Because the 'three' docs and NTK prove that the creditor tried to recover the charge from the registered keeper, as required, but that the keeper has relieved themselves of liability and the creditor may no longer pursue them for the charge- and may therefore under PoFA pursue the hirer in lieu.
An additional purpose of the NTK is as a reference document because the creditor may not make different financial or more onerous procedural demands upon the hirer than originally made on the keeper and PoFA specifically refers to the use of the NTK as a reference document for this purpose.

So, your potential grounds of appeal to the creditor are as set out by DWMB, but IMO you should answer the above questions before sending.
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: DWMB2 on April 28, 2024, 06:21:49 pm
The only other time we've received a parking charge notice we didn't get advice and my wife confirmed I was the driver. We got a whole barrage of letters, including from Debt Recovery Plus, and we simply ignored them all. They eventually stopped sending letters.
As an aside, ignoring them is not usually wise, although you appear to have avoided any further consequences for that case (assuming it's now more than 6 years since the incident, as that's the deadline for the parking company to sue).

I note that UKPC are claiming they are able to hold you liable as the hirer under Schedule 4 of the Protection of Freedoms Act, and that they have received a "signed statement to the effect that at the material time the vehicle was hired to you under a hire agreement, a copy of the hire agreement and a statement of liability signed by you under that hire agreement". Did UKPC (not Skoda) provide you with a copy of those documents when they sent you the parking charge notice? If not, they cannot hold you liable as the hirer and your wife as the hirer could appeal along the lines of the below:

Dear Sirs

I have received you Notice to Hirer ________ for Vehicle Registration Mark _______. There is no obligation for me to name the driver at the time and I will not be doing so. I am appealing this charge on the grounds that I have no liability as the hirer of the vehicle.

I note from your correspondence that you claim that under Schedule 4 of the Protection of Freedoms Act 2012 ("the Act") I am liable to pay the unpaid parking charge, and that you have received from the registered keeper a signed statement to the effect that at the material time the vehicle was hired to me under a hire agreement, a copy of the hire agreement and a statement of liability signed by me under that hire agreement.

Despite your claims, you have failed to comply with the requirements of the Act. These failures include (but are not limited to):

  • A failure to serve a Notice to Hirer containing all the information required by 14(5) of the Act.
  • A failure to include with the Notice to Hirer a copy of the additional documents mentioned by 13(2) of the Act.
As a result of this, you are unable to recover the specified charge from me, the hirer. As I do not have liability for this charge, I am unable to help you further with this matter. If you do not accept this appeal, you must issue a POPLA code.

Yours...

This appeal should be sent by your wife as the hirer, being careful not to tick any boxes etc. on the online form revealing who was driving. Keep an eye on the spam folder in your emails, and chase them if they do not respond within 35 days.

I note your letter from Skoda mentions they will pay up if they receive another notice and seek to reclaim this from you - might be worth getting one step ahead of this just in case, and checking exactly what your lease agreement says about this (some rental companies do this despite their contracts not allowing them to).
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: Dave65 on April 28, 2024, 12:53:29 pm
It is not a driving offence!
Title: Re: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: _wooky_ on April 27, 2024, 09:15:41 pm
Hmmm... the images don't appear to have inserted inline.

They're all viewable at https://imgur.com/a/lzZnRvA.
Title: UKPC PCN - No Payment - Lower Precinct Shopping Centre, Coventry
Post by: _wooky_ on April 27, 2024, 09:13:34 pm
My wife and/or myself have parked at this car park 2 or 3 times a month for the 20+ years that it has been open.

One of us parked here on the date of the alleged offence to run a few errands in town.

It's unfathomable to us that we would have left without paying for the parking and whilst we often pay via card we occasionally pay with cash. We have no record of a card payment for the parking on the date of the alleged offense.

My wife is the hirer of the vehicle.

The only other time we've received a parking charge notice we didn't get advice and my wife confirmed I was the driver. We got a whole barrage of letters, including from Debt Recovery Plus, and we simply ignored them all. They eventually stopped sending letters.

What is the correct course of action in this instance?

Initial letter and Third Party Authorisation from Skoda

(https://imgur.com/duwmGqO)
(https://imgur.com/kd1JPgz)
(https://imgur.com/Ywhvgd8)
(https://imgur.com/Ax76sko)

First letter from UKPC

(https://imgur.com/vsTENXF)
(https://imgur.com/vnMNLIa)

'Final Reminder' from UKPC

(https://imgur.com/5IJBfco)
(https://imgur.com/iCQE1lb)

Thank you for your help and advice 🙏❤️