Free Traffic Legal Advice

Live cases legal advice => Private parking tickets => Topic started by: IanO on August 15, 2026, 03:53:09 pm

Title: Re: Azure Parking - Surbiton, please help
Post by: Sander333 on September 13, 2026, 08:11:48 pm
This is not an unusual situation trying to get you to name the driver. You can reply to them informing them that you are under no legal obligation to provide them with these details and no inference can be drawn. They must deal with your appeal on that basis.
Title: Re: Azure Parking - Surbiton, please help
Post by: IanO on September 13, 2026, 06:32:56 pm
My apologies should be as above DO NOT appeal as driver only as RK well spotted.

Thank you, however they are trying to get me to admit who the driver is. I received this email from them on September 8th:

"Good afternoon
 
Our reference:159936244
 
As you have marked you were not the driver, please provide their full name and serviceable address within seven (7) days of the date of this email. Alternatively, please request the driver appeals directly to appeals@paymyparkingcharge.com. Within this email they will need to confirm their full name, serviceable address and confirmation that they were the driver on the day.

This account will be placed on a seven (7) day hold to allow the driver time to contact our company or for the requested details to be provided."

Do I just ignore this?
Title: Re: Azure Parking - Surbiton, please help
Post by: Sander333 on August 18, 2026, 10:18:32 am
My apologies should be as above DO NOT appeal as driver only as RK well spotted.
Title: Re: Azure Parking - Surbiton, please help
Post by: RichardW on August 18, 2026, 07:44:11 am
The PCN does not comply with POFA no creditor is named. The signs are confusing and Azure should also place signs at the entrance. Appeal as driver only.
See BPA code of practice.

NO - under no circumstances do that!  Appeal as Keeper only.
Title: Re: Azure Parking - Surbiton, please help
Post by: Sander333 on August 17, 2026, 08:00:33 pm
The PCN does not comply with POFA no creditor is named. The signs are confusing and Azure should also place signs at the entrance. Appeal as driver only.
See BPA code of practice.
Title: Re: Azure Parking - Surbiton, please help
Post by: Dave65 on August 17, 2026, 10:13:19 am
Only a small point, The terms in the red text are really too small to make obvious.

Azure Parking and ECP! What goes on here?
Title: Re: Azure Parking - Surbiton, please help
Post by: IanO on August 17, 2026, 09:02:36 am
Hello, any views on my chances with this?
Title: Azure Parking - Surbiton, please help
Post by: IanO on August 15, 2026, 03:53:09 pm
Hello,
PCN received from Azure Parking for alleged offense on July 24th for 12 minutes from 16:08 to 16:20).
Parking was on the premises of a Shell garage. The first sign you see as you turn in to the petrol station is for Euro Car Parks, with large signage saying 20 minutes free parking.
I left my car to pop in for shopping and thought nothing of it.
It was only after receiving the PCN that the driver went back to the premise and noticed only the first 3 bays are for Euro car parks, and the next 3 are for Azure (who have no time allowance).
We have never seen this set up before, two separate private parking companies operating adjacent bays. So this was an oversight.
Is there any grounds for appeal please? How can I identify any non compliance with POFA (I couldn't see any at a cursory glance)

Front of PCN: https://ibb.co/2YZDndhc
Rear of PCN: https://ibb.co/zVwfpp75
Photo from Azure: https://ibb.co/MyBp7TzS
My photo, showing different signs from Euro Car Parks vs Azure: https://ibb.co/F4Lj5Wq5
My photo: the first Euro Car parks signs you see as you enter: https://ibb.co/B5zFcQDt
My photo: close up of Azure parking sign I inadvertently missed: https://ibb.co/hRS50Rxr