Free Traffic Legal Advice
Live cases legal advice => Private parking tickets => Topic started by: ThisBlackSmurf on December 18, 2023, 05:39:54 pm
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Before we get into the specifics of the case, do not engage with debt collectors, they have no interest in any correspondence that does not involve payment. If you receive anything that is described as a "Letter Before Claim", "Letter Before Action" or similar, that will need a response.
From what you've said, I'd be leaning heavily on your employer to intervene. The only oversight you've seemingly made is not noticing that one of the charges had not been cancelled, that it was issued seems to be down to their failure to ensure their employees were not on the receiving end of charges.
Do you have anything at all in writing about the new parking system, in particular any evidence of you being told to provide your reg to Bob so he could input it into the system, etc.? ParkingEye can be stubborn, so getting your employer to sort it will be by far the best option.
In case you do need to challenge the matter with ParkingEye, we would need to see the following as a starter to advise on the charge itself:
- A copy of the original notice
- Photos of the signage at the site setting out PE's terms and conditions
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Hi all where to start?
So, I work for a company in Plymouth that uses King Point Marina (British Associated Ports) carpark for our employees as we have a lot of work there everyday. For years we parked in allocated spaces with a permit that is on our car windows. A few months ago the company briefed us that a new parking system will come into effect and that we will have to register our reg to be on the electronic system so that the ANPR camera doesn't catch us. This system took two weeks to come online so I was told by a staff member (I will name Bob) who runs our site to put my reg onto a bit of paper so it will be put on the system, which I did. I ended up getting 5 parking tickets from Parking Eye which Bob managed to get cancelled, minus one. Now when Bob and I realised we missed one as I had two in one day we requested for it to be cancelled. Roll forward to today and I now have a a DCBL letter telling me to pay £170 within 14 days due to this charge we missed.
I really do not want to pay this as I feel it is the fault of my company and not myself. I was told to write down my reg which I did, I parked in an allocated space and I also have my company parking permit in my window. The only reason I have this letter is because we requested cancellation too late. If we did it earlier I bet they would of cancelled it.
Things to note:
. I am not the only person who has suffered because of this parking system change, a lot of staff ended up with "fines".
. The letter says "This case is not subject to High Court or bailiff action" so is this a threat letter?
. If I don't pay will it affect me moving into my new flat (currently buying a flat with mortguage approved).
. The company pay for those spaces and can prove I am an employee so I would argue Parking Eye have suffered no losses?
I am going to speak to our legal department tomorrow any tips on what to say to get them on my side?
Thanks.