Free Traffic Legal Advice
Live cases legal advice => Private parking tickets => Topic started by: Anon777 on June 24, 2026, 08:59:20 pm
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Thank you kind sir. So I will wait.
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So basically you are now going to have to play the 'long game'.
This is nothing to worry about.
You already have a very good defence which is totally genuine.
You will now receive a series of begging debt letters attempting to convince you to pay - you will keep but ignore all letters and make no response whatsoever.
You are then waiting for a Letter Before Claim - at that point we can provide further support.
So, at the present time, there is nothing to do but wait.
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Looking for advice, thanks in advance.
Received a PCN earlier in the year for an overstay due to getting a headache whilst parked. I have a medical condition which is diagnosed, take abortive medication on the onset of attacks and have all of the medical documentation to prove it. These headaches can last several hours and have put me in A&E before, the condition is more manageble now with medication but the headaches even with medication puts me into a state where I can't operate a vehicle safely. The parking overstay was 12 minutes and 50 seconds. I appealed with reference to consumer rights law and their anticipatory duty under equality act law to accomodate an overstay, (stupidly identifying as the driver, I know, abuse welcome), Ocean Parking rejected appeal stating that no restrospective cancellation will be considered, IAS also rejected.
I have one additional complication now which is this:
Whilst I remained parked on site to recover from the headache and medication I took, I sat in one of the commercial outlets adjacent to the car park. I later phoned the commercial outlet back explaining that I received a PCN and asked if they could get Ocean Parking to cancel the PCN but due to having gone through the appeal process and the matter now being with Trace Debt Recovery, Ocean Parking's response was that I need to now liaise with Trace Debt Recovery to resolve the matter.
However the story the commercial outlet gave to Ocean Parking when they requested the cancellation was that the overstay was due to a nappy change and that I am a regular customer, which isn't true and isn't what I explained to them or Ocean Parking in my internal appeal, rather the headache occured during my daughter's nappy change and that the overstay was caused by the headache. So Ocean Parking now have two versions of events relating to this overstay and I feel like an letter of claim is now more than likely.
May be useful to know that during the appeal process Ocean Parking said I could have used the "24-hour" phone number to contact them to prevent a PCN being issued whilst on site or 24 hours after however I pointed out that none of their signage states that one can prevent the issuance of a PCN by phoning them or that the "24-hour" contact number can be used for issues with overstays with reference consumer rights law on undiscoled and hidden terms. I later found out that their office isn't even manned on the weekend when the alleged contravention occured and hasn't been for the last two years. How is anyone supposed to reasonably know about this hidden procedure and follow it?
One more thing, the overstay ended at 16:40 on Sunday when most retail outlets are closed. Could this warrant a lesser charge if it went all the way through to court due to there being less commercial impact caused by the overstay?
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