Free Traffic Legal Advice
Live cases legal advice => Civil penalty charge notices (Councils, TFL and so on) => Topic started by: jackcl on June 24, 2026, 01:04:19 pm
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I don't think you have time.
My thoughts.
I would make representations that the contravention did not occur and procedural impropriety.
Contravention did not occur
Repeat what you put in your initial reps and add....
Procedural Impropriety
The above arguments assume greater significance in the light of the authority's rejection of my initial representations, a rejection whose reasoning suggests that whoever considered these took no account of their merits but instead applied what is an objectively improper framework based upon incorrect facts.
1. The traffic sign states 'Pay by phone only' DESPITE there being a payment meter at the parking place;
2. The authority's letter states 'this bay has a maximum stay of 1 hour' DESPITE the maximum period of stay according to the sign and the meter being 2 hours;
3. The Ringo location given on the meter(which self-evidently would need to be consulted in order to be seen) is 17726 DESPITE the traffic sign stating 'quote location 17488';
4. Tel. No. 02032929230 is not a number for RinGo, DESPITE your letter stating
'Please note that this parking bay is for RinGo payments only'.
OP, but of course the photos, signs and meter are in your photos, so do these actually represent what was there?
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You're outside the 28-day period which ended on 18 June. They could disregard anything you submit. Currently the penalty is £110, but this could change imminently.
I'm struggling with:
Some parking bays in side streets near shopping areas have been set aside for telephone parking only and the restrictions and instructions for parking are shown on the sign. These bays also have a 1 hour maximum stay.
..and your post of a payment machine with a 2-hour maximum stay.
As for...
I noted your comments that you tried 3 methods of payment without success. Please note that this parking bay is for RingGo payments only. If you are experiencing issues with RingGo then an alternative parking location should be sought.
And pl post the full PCN. The evident misalignment of printing with vacant fields might yield a defect, but we need to see it all.
Can't find the NTO in your posts or their rejection: pl post whole letters etc. and do not transpose because you are bound to miss important considerations.
Thank you, I've uploaded the NTO and challenge refusal. I currently cannot find the original PCN. I will continue looking for it and notify and upload if found.
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You're outside the 28-day period which ended on 18 June. They could disregard anything you submit. Currently the penalty is £110, but this could change imminently.
I'm struggling with:
Some parking bays in side streets near shopping areas have been set aside for telephone parking only and the restrictions and instructions for parking are shown on the sign. These bays also have a 1 hour maximum stay.
..and your post of a payment machine with a 2-hour maximum stay.
As for...
I noted your comments that you tried 3 methods of payment without success. Please note that this parking bay is for RingGo payments only. If you are experiencing issues with RingGo then an alternative parking location should be sought.
And pl post the full PCN. The evident misalignment of printing with vacant fields might yield a defect, but we need to see it all.
Can't find the NTO in your posts or their rejection: pl post whole letters etc. and do not transpose because you are bound to miss important considerations.
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PCN issued over 4 months ago and you have not referred to receiving a Notice to Owner which suggests that something is amiss procedurally.
Are you the registered keeper whose DVLA details were current on 13 Feb?
If so, have you received a Notice to Owner and what is its issue date?
I have updated to note that the notice to owner has been received, dated 20/5/26. It's a motability vehicle which I have a lease through, so I believe I am the registered keeper.
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Please post a Google Street View link to the exact location, telling us where you parked precisely.
I have updated the post and image link to include google maps pin point position on street view and where the vehicle was parked
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PCN issued over 4 months ago and you have not referred to receiving a Notice to Owner which suggests that something is amiss procedurally.
Are you the registered keeper whose DVLA details were current on 13 Feb?
If so, have you received a Notice to Owner and what is its issue date?
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Please post a Google Street View link to the exact location, telling us where you parked precisely.
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For details, I submitted the below appeal. Images - https://imgpile.com/p/GGxcF0W
Google street view link - https://maps.app.goo.gl/D8TzdT148CuFjDe88
I have updated the images to show the large black vehicle with ladder on roof exactly where parked.
I attempted to understand the parking conditions and pay for parking in three different
ways. The first was to check the parking meter with the H&F logo and parking directions
on directly next to the bay. The meter displayed the accurate time, but did not register any
response. The parking meter displayed parking condition times, which recognised 18:30-
20:00 as chargeless times. This is what I remember from using the bay to visit one of my
favourite restaurants around 3 years ago as I would specifically come at this time to make
use of the free parking. I have not been since my recent Traumatic Brain Injury, which has
caused permanent mobility difficulty and cognitive disabilities. I now have a disabled
mobility vehicle, which is the vehicle used to park. As the times on the parking sign did not
match this display, I found the RingGo code and used the app to try to pay via the phone.
This failed due to a 'parking restriction', without any further details. The third method I used
was to call the number on the sign, for which the automated message stated that it would
ask three questions. After being asked four questions, it repeatedly did not recognise the
licence plate I read out as clearly as possible. After spending quite a bit of time on each
method, at this point I was really confused and stressed and felt stuck. I believed that each
of the three methods didn't work because the 18.30-20.00 chargeless time was in action,
which matches RingGo's process for other spaces I have used which do not allow
purchasing parking when charges are not in force. Now a PCN has been applied, I
understand that the parking charges were in force and I should have parked elsewhere if I
was unable to pay for parking. I misunderstood the parking conditions provided on the
parking meter and which I remember from before, and what each of the attempted
payment processes meant. I request that the numerous parking instructions and wrongly
placed payment signage be removed, as this is particularly difficult for those with
disabilities. This is even the second time I have written this appeal, because when I wrote
and selected continue the first time, an error message occured. Thank you
Rejected appeal by H&F details:
Some parking bays in side streets near shopping areas have been set aside for telephone
parking only and the restrictions and instructions for parking are shown on the sign. These
bays also have a 1 hour maximum stay.
Drivers have a responsibility to check for parking signs and markings and to park in
accordance with them. I am therefore satisfied that the PCN was correctly issued.
I noted your comments that you tried 3 methods of payment without success. Please note
that this parking bay is for RingGo payments only. If you are experiencing issues with
RingGo then an alternative parking location should be sought.
The Council considers the initial compliance with restrictions should be done within 5
minutes of parking; this is the minimum observation period we allow before issuing a PCN.
My decision
I have considered what you have said and all the available evidence, but I do not agree
that we should cancel your liability for this PCN.
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Notice to owner was dated 20/5/2026 and has been received.