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Live cases legal advice => Private parking tickets => Topic started by: ChromeX1 on June 09, 2026, 03:19:22 pm

Title: Re: Paid for parking via App but selected the wrong car - PNC issued - what can I do?
Post by: DWMB2 on June 09, 2026, 05:46:34 pm
Once you've provided a copy of the PCN, a copy of your appeal and their response, we'll be able to offer further advice.
Title: Re: Paid for parking via App but selected the wrong car - PNC issued - what can I do?
Post by: ChromeX1 on June 09, 2026, 05:17:58 pm
Code of Practice F.3 (https://www.britishparking.co.uk/code-of-practice-and-compliance-monitoring)
Quote
F.3 Appeals where the charge should be reduced to £20 for a period of
14 days
In considering appeals parking operators must recognise the below case types as
mitigating circumstances warranting a reduction in the amount of the parking charge to
£20 for 14 days, subject to appropriate evidence being provided. This reduction applies
only for the first parking charge issued to the vehicle for the specific contravention, where
payment is made within 14 days and where no independent appeal is lodged.
Note: When considering appeals, operators should look at evidence provided in the
appeals process and where evidence is lacking it may be appropriate to ask the motorist to
provide additional evidence to support their account before finalising their decision.
a) where the driver has paid the tariff but made a major keying error when registering their
vehicle for example, letters wrong or missing; characters swapped; motorist entered the
wrong car registration (e.g. their previous car or another vehicle from their household);
Your appeal was rejected but you need to take this point to whoever is the next stage appeals body.

Thanks - do you advise that I reply back to them citing F.3 specifically?
Title: Re: Paid for parking via App but selected the wrong car - PNC issued - what can I do?
Post by: DWMB2 on June 09, 2026, 03:43:18 pm
Welcome to FTLA.

To help us provide the best advice, please read the following thread carefully and provide as much of the information it asks for as you are able to: READ THIS FIRST - Private Parking Charges Forum guide (https://www.ftla.uk/private-parking-tickets/read-this-first-private-parking-charges-forum-guide/)
Title: Re: Paid for parking via App but selected the wrong car - PNC issued - what can I do?
Post by: jfollows on June 09, 2026, 03:25:32 pm
Code of Practice F.3 (https://www.britishparking.co.uk/code-of-practice-and-compliance-monitoring)
Quote
F.3 Appeals where the charge should be reduced to £20 for a period of
14 days
In considering appeals parking operators must recognise the below case types as
mitigating circumstances warranting a reduction in the amount of the parking charge to
£20 for 14 days, subject to appropriate evidence being provided. This reduction applies
only for the first parking charge issued to the vehicle for the specific contravention, where
payment is made within 14 days and where no independent appeal is lodged.
Note: When considering appeals, operators should look at evidence provided in the
appeals process and where evidence is lacking it may be appropriate to ask the motorist to
provide additional evidence to support their account before finalising their decision.
a) where the driver has paid the tariff but made a major keying error when registering their
vehicle for example, letters wrong or missing; characters swapped; motorist entered the
wrong car registration (e.g. their previous car or another vehicle from their household);
Your appeal was rejected but you need to take this point to whoever is the next stage appeals body.
Title: Paid for parking via App but selected the wrong car - PNC issued - what can I do?
Post by: ChromeX1 on June 09, 2026, 03:19:22 pm
In summary I paid via the app for my parking session. I even extended it but what I didn't realise was the app had automatically selected my default car. As a result, I received a PNC, which I appealed with evidence that this was simply human error for the incorrect reg being selected on the app.

Appeal was rejected - I'd like to understand what I can do in this position and whether I have to accept or can do I have a case here?

As always, your work does not go unnoticed; truly a national treasure for the people!