Free Traffic Legal Advice

Live cases legal advice => Civil penalty charge notices (Councils, TFL and so on) => Topic started by: keepsim on May 11, 2026, 02:49:15 pm

Title: Re: PCN – wrong reg entered on PayByPhone – informal rep rejected – worth fighting?
Post by: DWMB2 on May 11, 2026, 09:02:00 pm

Yes.

Title: Re: PCN – wrong reg entered on PayByPhone – informal rep rejected – worth fighting?
Post by: keepsim on May 11, 2026, 08:38:27 pm

thanks - has it been done ?

Title: Re: PCN – wrong reg entered on PayByPhone – informal rep rejected – worth fighting?
Post by: jfollows on May 11, 2026, 02:51:11 pm

Please read https://www.ftla.uk/civil-penalty-charge-notices-(councils-tfl-and-so-on)/read-this-first-before-posting-your-case!-this-section-is-for-council-tfl-dartme/
I will ask the moderators to move this to the correct section of the forum.

Title: PCN – wrong reg entered on PayByPhone – informal rep rejected – worth fighting?
Post by: keepsim on May 11, 2026, 02:49:15 pm

Got a PCN at a council-run car park. I did pay via PayByPhone on the day but accidentally entered my usual car's reg instead of the one I was driving (had to borrow husband's due to emergency breakdown overnight — have AA report as evidence).

Submitted informal rep explaining the honest mistake, included the AA report and payment confirmation. Council rejected it — agreed I paid, but said it's the motorist's responsibility to enter the correct reg.

Discount is £25 (14-day window). Full charge is £50. Feels wrong to pay when money clearly left my account for that car park on that date.

Is this genuinely defensible at formal rep / adjudicator stage? Or am I wasting time and risking the £50?

Tamworth Council