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Live cases legal advice => Civil penalty charge notices (Councils, TFL and so on) => Topic started by: joebassman on April 23, 2026, 07:28:09 pm

Title: Re: Suffolk County Council, Stowmarket, Ipswich Street Code 83-Parked in a car park without displaying ticket or voucher
Post by: Incandescent on April 24, 2026, 12:40:26 am
OK. I have to say that that is a substantial distance apart, for a wrong selection. I don't know how the MiPermit app works, but reviews on Trustpilot are 90% unfavourable ! Here in Cheshire East council car parks, Ringo is the app.

All I can say is that you need to investigate how the app placed the phone at one car park when it was physically at another one. These apps use GSV to position the phone, then normally tell you the car park name and then one selects a car to park, as one can have more than one on the app.

I suggest you submit reps on the basis that the app placed the car at the wrong car park, but despite this, the correct payment was made so the council did not lose any money, and clearly there was no intention to avoid payment.
Title: Re: Suffolk County Council, Stowmarket, Ipswich Street Code 83-Parked in a car park without displaying ticket or voucher
Post by: joebassman on April 23, 2026, 10:46:18 pm
Please tell us where the other car park is in relation to the Ipswich Street one. The PbP apps use GSB_V to position the car in relation to car parks. We have seen them cause confusion where there are two numbers for a car park site  for some reason.

The other car park is in Union street about half a mile away.

Here is Google maps showing the 2 car parks

https://maps.app.goo.gl/6RgZX5VRmeH6FRpf8
Title: Re: Suffolk County Council, Stowmarket, Ipswich Street Code 83-Parked in a car park without displaying ticket or voucher
Post by: Incandescent on April 23, 2026, 10:39:21 pm
Please tell us where the other car park is in relation to the Ipswich Street one. The PbP apps use GSB_V to position the car in relation to car parks. We have seen them cause confusion where there are two numbers for a car park site  for some reason.
Title: Re: Suffolk County Council, Stowmarket, Ipswich Street Code 83-Parked in a car park without displayi
Post by: joebassman on April 23, 2026, 10:31:46 pm
delete
Title: Re: Suffolk County Council, Stowmarket, Ipswich Street Code 83-Parked in a car park without displaying ticket or voucher
Post by: joebassman on April 23, 2026, 10:27:22 pm
Hopefully this works this time. For some reason if I share using add image it doesn't work so I can only copy the links straight into here. The app was MiPermit

https://imgpile.com/p/RbatreQ#QbGmm4P


Rear,

https://imgpile.com/p/RbatreQ#TdxGc1W

Other car park

https://maps.app.goo.gl/9kHrGavUtosW7pPd6
Title: Re: Suffolk County Council, Stowmarket, Ipswich Street Code 83-Parked in a car park without displaying ticket or voucher
Post by: joebassman on April 23, 2026, 10:25:07 pm
Sorry, but we do insist on a minimum of documentation to support a thread, one being the PCN. So please post up all sides of the PCN. Do not redact anything other than name and address.

Also please have a read here and update your thread if necessary:-
https://www.ftla.uk/civil-penalty-charge-notices-(councils-tfl-and-so-on)/read-this-first-before-posting-your-case!-this-section-is-for-council-tfl-dartme/

What is the PbP app your mother used ?

Your GSV link only shows one car park, so where is the other one ?

Hi, thanks for your reply. I did share the links to the photos of the PCN  using imgpile as per the instructions, but the links seem to have disappeared for some reason. I'll give it another try.
Title: Re: Suffolk County Council, Stowmarket, Ipswich Street Code 83-Parked in a car park without displaying ticket or voucher
Post by: Incandescent on April 23, 2026, 10:00:58 pm
Sorry, but we do insist on a minimum of documentation to support a thread, one being the PCN. So please post up all sides of the PCN. Do not redact anything other than name and address.

Also please have a read here and update your thread if necessary:-
https://www.ftla.uk/civil-penalty-charge-notices-(councils-tfl-and-so-on)/read-this-first-before-posting-your-case!-this-section-is-for-council-tfl-dartme/

What is the PbP app your mother used ?

Your GSV link only shows one car park, so where is the other one ?
Title: Suffolk County Council, Stowmarket, Ipswich Street Code 83-Parked in a car park without displaying ticket or voucher
Post by: joebassman on April 23, 2026, 07:28:09 pm
My Mum received a PCN today even though she had paid for parking using the app. She used the nearest location option on the app on her phone and paid the correct amount. However, she realised when she returned home that she had paid for the car park with the code 747206; the correct code for the car park she parked in is 747205.

On the map on the parking app it showed that she was in the other car park, not the one she was parked in so she didn't realise the car park was not the correct one.

(https://imgpile.com/p/K4fHQuH#JIm0WSj)

(https://imgpile.com/p/K4fHQuH#4gfz50G)

https://maps.app.goo.gl/yh7CZCnSBQcrb7xQ6