Free Traffic Legal Advice

Live cases legal advice => Private parking tickets => Topic started by: Needadvice on April 22, 2026, 12:00:13 am

Title: Re: Euro Car Parks_ Overstayed max time_M&S foodhall_Beckenham
Post by: RichardW on April 22, 2026, 07:37:34 am
You could appeal on the basis that you were unable to leave due to traffic congestion - they will probably reject, but it puts them on notice.  Make sure you appeal as keeper only, and refer to the driver in the 3rd person.  The PCN is missing the invitation to pay or name the driver which is a point for POPLA or the small claims court if it goes that far.  The signage may be a point for POPLA as well - it looks like you parked in the small bay on the right of the entrance - if there are no signs as you enter, and turn into this area, then you could argue for inadequate signage as well - but this will not hold much water if you drove around the carpark 3 times first, past all the other signs, and then entered the store passing the sign at the door (there is one shown on Street View, but it refers to different terms)!

This appears to be an M&S owned car park, so, assuming you were a customer, you should also get on to them and ask them to get it cancelled.
Title: Euro Car Parks_ Overstayed max time_M&S foodhall_Beckenham
Post by: Needadvice on April 22, 2026, 12:00:13 am
Hello,
Can anybody advise on this parking charge notice from Euro Car Parks please, is this worth appealing?
The registered keeper has received a Parking Charge Notice from Euro Car Parks relating to a stay at an M&S car park in Beckenham. https://maps.app.goo.gl/WWUkitS3TRQ2GaYx8

Car park limit: 90 minutes
ANPR recorded stay: 1 hour 43 minutes (entry 13:15:32, exit 14:58:24), with ANPR photos of the vehicle number plate on entry/exit
Date of event: 6 April 2026 (Bank Holiday Monday)
PCN issued: 13 April 2026
£85 charge, reduced to £50 if paid within 14 days

The driver entered the car park and, due to it being a busy bank holiday, it took some time to find a space.

Signage is present at the entrance, near the shop entrance, and in parts of the main car park. However, the driver eventually parked in a smaller bay (approx. 6 spaces) on the opposite side where there were no visible signs at all (photos available).

On leaving, there was congestion: a one-way exit with no alternative routes, and a queue of cars waiting at traffic lights with a long cycle. This caused delays exiting the site.

The Notice to Keeper is dated 13 April but was only received on 20 April, so a week of the reduced payment period has already passed.

Any guidance on the best approach and likelihood of success would be much appreciated. Is it worth appealing to Euro Car Parks first (and then to POPLA if rejected)?

Many thanks in advance.

photos uploaded on ibb, links here:
 
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