Free Traffic Legal Advice

Live cases legal advice => Private parking tickets => Topic started by: AWhit on April 21, 2026, 01:24:25 pm

Title: Re: Appeal - Smart Parking
Post by: AWhit on April 21, 2026, 01:34:29 pm
The date on the NTK is 9th March, but it arrived on 20th March.
Title: Re: Appeal - Smart Parking
Post by: jfollows on April 21, 2026, 01:26:37 pm
What was the date on their notice, which is not a fine? If it was later than 11 March your case is stronger.

https://www.ftla.uk/private-parking-tickets/read-this-first-private-parking-charges-forum-guide/
Title: Appeal - Smart Parking
Post by: AWhit on April 21, 2026, 01:24:25 pm
Hello,

I'd appreciate some advice regarding an appeal against Smart Parking UK.

The fine is for over staying. However, their fine arrived in the post more than 14 days after the event, and I appealed on this basis. I was (hopefully) careful in my reply, not to acknowledge that I was the driver but only that I was the registered keeper:

'I am writing to appeal your parking charge, which has been sent to me as the registered keeper of GY60 UZF. In accordance with the Protection of Freedoms Act referred to in your Notice To Keeper, your communication should be received within 14 days of the alleged contravention on 27/02/26.

As it was not received until 20th March, i.e. beyond 14 days, the keeper cannot be liable, as this does not comply with the Protection of Freedoms Act. Therefore, the charge needs to be cancelled.'


I've received what looks like a very standard letter refusing my appeal, but making no reference to my grounds for doing so, so who is correct here?:

'Thank you for your recent communication.
Parking Charge: SP58774894
Having considered your appeal in detail we have decided to uphold the Parking Charge (PC) as we believe that it was correctly issued in accordance with the terms and conditions advertised within the area concerned. As your appeal was received within the initial discount period, we have extended the discount period until 06/05/2026.
Having noted your comments, we are satisfied that the Parking Charge has been issued correctly and your appeal is rejected.
We can confirm that the Parking Charge was issued due to insufficient paid time. Our payment system shows that 60 minutes was purchased against vehicle registration GY60UZF however, your vehicle remained on site for a total of 73 minutes. Additional time can be purchased at any point during your stay, before exiting the car park. As your vehicle was parked in excess of the parking time purchased, the advertised terms and conditions have been breached.
You have now reached the end of our internal appeals procedure and therefore you now have two options, you can pay or appeal further with IAS – you cannot do both.
The Appellant has the right to appeal to an Independent Appeals Service, (IAS) using the instructions below. Please note, should you decide to appeal to the IAS, and your appeal is subsequently rejected, the option to pay a discounted amount will no longer be available and the full amount of the PC will be due.
If the appellant decides to appeal to the IAS, they will need to visit the website, https://www.theias.org/ where further details of how to appeal can be found. The appellant has 28 days from the date of this letter to submit an appeal to IAS.
Alternatively, your 3 payment options are:'


Any ideas appreciated!