Free Traffic Legal Advice

Live cases legal advice => Private parking tickets => Topic started by: ash96 on April 13, 2026, 01:49:50 pm

Title: Re: PPL Parking PCN – Incorrect ringgocode – Birdcage, Harborne
Post by: DWMB2 on April 21, 2026, 10:07:35 pm
To help us provide the best advice, please read the following thread carefully and provide as much of the information it asks for as you are able to: READ THIS FIRST - Private Parking Charges Forum guide (https://www.ftla.uk/private-parking-tickets/read-this-first-private-parking-charges-forum-guide/)
Title: Re: PPL Parking PCN – Incorrect ringgocode – Birdcage, Harborne
Post by: ash96 on April 21, 2026, 09:08:07 pm
Is anyone able to help with this. I have replied via the IAS saying that I don't believe their evidence was adequate to my point about the ringgo app but I have had no response. It is now saying that the case may need to go to the arbitrator but I don't know exactly who that is. It doesn't sound judicial
Title: PPL Parking PCN – Incorrect ringgocode – Birdcage, Harborne
Post by: ash96 on April 13, 2026, 01:49:50 pm
Parked in local car park on 18th March and sister paid for parking via ringgo app at the time using location on her phone to verify it was correct. She paid for parking in the "slug and lettuce car park" and received the PCN (see photo in link) to say that parking was not paid for.

I challenged this with the receipt and was informed we should have paid for "Birdcage" which has a different ringgo code. Then appealed to IAS stating that there was intention to pay but there are two areas on the ringgo app which clearly cover the same area (see screenshots in link) and this was again rejected.

Now have 5 days to respond and am unsure as to next best steps.

Signage on site (see photos in link) shows that the old ringgo code was covered up with a new one. And unfortunately I wasn't aware of the existence of this thread before submitting the appeal to the IAS so feel I may have made a misstep.

https://drive.google.com/drive/folders/1Wl5a72W3iwU-QEF_wlb0qR7IcdWrtM-j