Free Traffic Legal Advice

Live cases legal advice => Private parking tickets => Topic started by: Cocat2517 on March 23, 2026, 06:39:57 pm

Title: Re: ParkingEye. Fine received for 7 minute stay while trying to pay
Post by: Cocat2517 on March 27, 2026, 09:29:03 am
Make an appeal as KEEPER to PE stating that the driver entered, made attempts to pay via the app but was unable to precisely identify the car park on the app.

The driver then left and, as such, no contract was ever formed and hence no contract could be breached.




There are other PoFA issues with the PCN but we can raise these if it comes to POPLA.

Thank you, I'll them to appeal on these grounds and see how it goes.
Title: Re: ParkingEye. Fine received for 7 minute stay while trying to pay
Post by: InterCity125 on March 27, 2026, 08:28:14 am
Make an appeal as KEEPER to PE stating that the driver entered, made attempts to pay via the app but was unable to precisely identify the car park on the app.

The driver then left and, as such, no contract was ever formed and hence no contract could be breached.




There are other PoFA issues with the PCN but we can raise these if it comes to POPLA.
Title: Re: ParkingEye. Fine received for 7 minute stay while trying to pay
Post by: ixxy on March 26, 2026, 09:18:09 pm
5 minutes grace period didn't seem enough.


It's a consideration period and 5 minutes is standard so not really an avenue for an appeal. A grace period applies if the driver paid to park and then overstayed.

A quick pootle around the car park on Google Street View shows 2 payment machines in the car park, did the driver drive in, park, check both payment machines, attempt to use the app and then drive off all within 7 minutes?

I'm not suggesting they didn't just checking you are 100% sure there were no ways of paying on the day. They will know if other people used the payment machines or paid by app on the day which they will be able to use as evidence payment options were available.

So as grounds for a successful appeal, no I don't think you're likely to convince Parkingeye to cancel the PCN or for POPLA to uphold your appeal either on these grounds.

The usual advice is that if you really don't want to pay the invoice you can probably run the clock down by going through the process as most cases get dropped just before they have to pay the court fee. However the process will take months, you will get hounded with debt collectors letters and you will have to file a court defence at the right time. Worst case is it goes to court, you lose and it'll cost you 4 to 5 times the original invoice, or if you fail to pay then you'd get a CCJ which would seriously screw up your credit score.

Up to you whether you want it to go away quickly or you're prepared for the long haul with them probably but not guaranteed to give up at some point.
Title: Re: ParkingEye. Fine received for 7 minute stay while trying to pay
Post by: Cocat2517 on March 26, 2026, 06:41:06 pm
Any help with this please?
Title: Re: ParkingEye. Fine received for 7 minute stay while trying to pay
Post by: Cocat2517 on March 23, 2026, 08:27:05 pm
(https://i.postimg.cc/2bpfcyYL/20260323-201119.jpg) (https://postimg.cc/2bpfcyYL)


(https://i.postimg.cc/6TmFYTh0/20260323-201424.jpg) (https://postimg.cc/6TmFYTh0)

(https://i.postimg.cc/GBgjdTth/IMG-20260323-WA0006.jpg) (https://postimg.cc/GBgjdTth)
Title: Re: Fine received for 7 minute stay while trying to pay
Post by: mickR on March 23, 2026, 06:50:43 pm
READ THIS FIRST - **BEFORE POSTING YOUR CASE!**, 

https://www.ftla.uk/private-parking-tickets/read-this-first-private-parking-charges-forum-guide/
Title: ParkingEye. Fine received for 7 minute stay while trying to pay
Post by: Cocat2517 on March 23, 2026, 06:39:57 pm
Hello,
The driver of a vehicle entered a private car park managed by ParkingEye. The payment machine wasn't working so they attempted to use the ParkingEye app to pay, unfortunately it repeatedly failed to work (couldn't find correct car park they were in).

Not being able to pay the driver left the car park 7 minutes after entering and found somewhere else to park. The driver also decided not to stay and make further attempts at paying as the condition of the car park was quite poor (potholes, unsecure).

They've now recieved a private parking charge for the 7 minute stay. Is this something that can be appealed with any chance of success?

Was the driver not entitled to a reasonable amount of time to read parking sign T&Cs and attempt payment before deciding to leave? 5 minutes grace period didn't seem enough.

Thanks for any advice,