Free Traffic Legal Advice
Live cases legal advice => Private parking tickets => Topic started by: Nij98 on March 23, 2026, 10:36:03 am
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Sorry to bump, is there any recommendations for this or am I best to now just pay the fine?
I have uploaded the PCN itself as well as the reply I got to the appeal I Made
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Note https://www.ftla.uk/the-flame-pit/amended-railway-byelaws-from-26122025/msg102290/#msg102290 because this is a TfL car park.
The original poster needs to provide more details, such as posting the notice here. And the contents of the appeal submitted.
I have added more details, would you need anymore?
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See attached the PCN and the reply to my appeal.
https://postimg.cc/rKYb3bcy - PCN Front
https://postimg.cc/S2qtcbLH - PCN Back
https://postimg.cc/sv86wh9g - Reply to my appeal.
Unfortunately, I fear I might have ruined that specific defense. Before I realized the critical importance of not outing the driver, I submitted my initial appeal directly to Saba and used the word "I", effectively admitting to being the driver.
For full transparency so you know what we are working with, here is the exact text of the appeal I submitted to them (I can't access the rest):
"I am writing to formally appeal the above-referenced Parking Charge Notice... I arrived and parked my vehicle at 9:00 AM and immediately attempted to pay for my parking session using your designated mobile application. Unfortunately, the app was experiencing technical difficulties... I continued to try, and the payment finally processed successfully at 12:16 PM..."
In future I will check with the forum before appealing at all...
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Let's see what the notice says - if it's CCTV rather than an attendant then we're still in business on the 'pay on exit' argument.
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https://www.sabaparking.co.uk/en/car-park/brent-cross-station-car-park-tfl says non-ANPR.
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Please show us the original notice, and your appeal.
Annex F.1 of the Private Parking Sector Single Code of Practice may be appropriate here, if this is an ANPR car park:
Parking charges must not be pursued in relation to vehicles where evidence is provided that they are identified as:
[...]
j) a vehicle parked in a car park managed by fixed camera technology (ANPR and/or
CCTV) for which payment has been made for the full period of parking prior to the vehicle
leaving the car park.
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Note https://www.ftla.uk/the-flame-pit/amended-railway-byelaws-from-26122025/msg102290/#msg102290 because this is a TfL car park.
The original poster needs to provide more details, such as posting the notice here. And the contents of the appeal submitted.
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Hi everyone,
Im hoping to get some advice on a PCN received as the Registered Keeper of the vehicle, and whether its worth taking to POPLA or if the £60 reduced rate should be paid.
The Details:
Operator: Saba Park Services UK Limited
Location: Brent Cross Station Main
Date of Event: 19 March 2026
Issue: "Failing to obtain a valid ticket or cashless parking session"
My Status: I am the Registered Keeper.
The Situation:
The driver parked the vehicle at the station at 9:00 AM and immediately attempted to pay using the PayByPhone app. The app was experiencing technical errors and repeatedly failed to process the payment. The driver could not remain by the car waiting for the app to resolve its issues, as they had to urgently had to head to an interview.
The driver continued trying the app periodically, and the payment finally processed successfully at 12:16 PM. The amount paid was £8.00, which is the flat daily rate for this location. Therefore, the operator suffered no loss of revenue for the vehicle's stay that day.
The Appeal:
An initial appeal was submitted directly to Saba, providing the receipt showing the daily rate was paid in full. Saba rejected the appeal, stating:
The car park is strictly "pay on entry".
App difficulties do not create an exemption to the terms and conditions.
The retrospective payment at 12:16 PM does not cover the time parked prior to that exact moment.
Current Status:
Saba is demanding £100, reduced to £60 if paid within 14 days of their rejection letter (dated 20 March 2026).
A POPLA verification code has been provided.
Saba explicitly states that appealing to POPLA forfeits the opportunity to pay the reduced rate.
Has anyone successfully navigated POPLA with a similar "app failure but full daily rate paid" scenario, or is POPLA likely to side with Saba's strict "pay on entry" clause? Furthermore, does the Notice to Keeper look compliant with PoFA?
Any advice on angles to fight this would be hugely appreciated .