Free Traffic Legal Advice

Live cases legal advice => Non-motoring legal advice => Topic started by: mickR on March 16, 2026, 12:16:34 pm

Title: Re: bt openreach damaging property
Post by: mickR on March 16, 2026, 05:21:46 pm

Andy, you are definitely not wrong 🤦‍♂️ im glad one of us is awake.

taxi to specsavers...

Title: Re: bt openreach damaging property
Post by: andy_foster on March 16, 2026, 05:06:31 pm

Mick, you are very, vary bad at reading what has been written.

Title: Re: bt openreach damaging property
Post by: mickR on March 16, 2026, 04:34:39 pm

from what I can see, Openreach is a legally separate entity to BT.
so I assume from what you say SP, I need to find out if Keoghs have assumed legal responsibility from Openreach?

Title: Re: bt openreach damaging property
Post by: Southpaw82 on March 16, 2026, 12:23:27 pm

You would address it to the defendant - which appears to be whoever employed the allegedly negligent workmen. Unless a solicitor has agreed to accept service on behalf of the defendant.

Title: bt openreach damaging property
Post by: mickR on March 16, 2026, 12:16:34 pm

Bt openreach recently changed a pole opposite my house. they disconnected all the overhead cables a wound them up to each property.
on re attaching them the very careful and conscientious workmen draped the both mine and my neighbours cables across the roof screen pillars and bonnet of my car and proceeded to untangle them from a distance. thus damaging the paintwork.
not content with that they caught the cable on my security camera (which had been recording all this) and wrenched it off the wall breaking it.

i report report damage.
claim form is sent from claim handlers "Keoghs".
completed and returned 22nd Feb
since then they have ignored all attempts to get an update or ack receipt.

in the event I might issue a CC claim, would I address it to Keoghs, Openreach or BT?
thoughts please.